Poor shift quality 6 speed dual clutch automatic.
2012 Ford Focus transmission complaints
Page 49 of 49: complaints 1,421 to 1,448 of 1,448, newest first, as owners wrote them.
Tl* the contact owns a 2012 ford focus. While stopped at a stop sign, the vehicle was hesitant to accelerate as the contact depressed the accelerator pedal. As the vehicle finally accelerated, it jerked forward violently. The vehicle was taken to the dealer approximately five times for diagnostic testing. The technician was unable to diagnose the failure. There was a manufacturer's recall for an update to the transmission. After the update was performed, the failure continued. The vehicle was not further repaired. The approximate failure mileage was 200.
This is a ongoing problem with my focus. When accelerating from a stop the focus's automatic dsg transmission (in d) will quickly shift to a higher gear in an effort to minimize fuel consumption. During a stopped turn at a intersection this leads to a unsafe condition where commanded acceleration takes several seconds to happen. The problem happens like this: the car accelerates at a stop sign or parking lot. The car accelerates to 10-15 miles per hour. The driver lets off the gas during the "turn" part. The transmission shifts to second or a higher gear. The driver then commands a large acceleration - say due to oncoming traffic - and nothing will happen for several seconds. This is because the dsg transmission needs to shift sequentially into first and this takes several seconds. Also it appears that the powertrain is disconnected while this shifting takes place. When the transmission finally selects first the acceleration can be sudden and unexpected. This has happened to me several times and I believe it is a dangerous condition. It can be avoided by manually selecting first - then shifting to d when the turn is complete.
Tl* the contact owns a 2012 ford focus. The contact stated that she received notification of a manufacturer's recall to reprogram the computer in the vehicle. The vehicle was taken to the dealer who reprogrammed the PCM, TCM and ABS on may 21, 2012. The contact stated that the transmission had caused the vehicle to run roughly with a jerking motion following the repairs. In addition, the vehicle would roll backward when stopped on an incline. The vehicle had not been taken back to the dealer. The manufacturer was notified of the issue. The failure mileage was 3,549. Updated 07/05/12*lj the consumer stated the vehicle was returned to the dealer on june 5, 2012 for the same problem. Updated 07/09/12 the consumer stated the manufacturer extended the warranty.
I just bought a brand new 2012 ford focus and I noticed shudder or vibration when starting to drive. I looked at the internet and found a this a common complaint among ford focus owners. Please help us in compeling ford to do something about this.
Transmission shifts erratically. Will not down shift when needed causing loss of control of the car. Car will also roll back when you stop if on a slight incline. There is a voluntary recall by ford for this problem, however the remedies do not work. I have already had these remedies performed on my car over a year ago. The problems still exist. I expressed my concerns regarding these transmission problems over a year ago but ford has taken the stance as to ignore them. Ford had prior knowledge of these problems and other problems on these cars before they were even introduced to the public. Ford chose to put sales before consumer safety. This transmission problem is a serious safety issue, what is it going to take for the federal safety agency for them to make this a involuntary safety recall, people getting killed? I do not feel safe driving this car neither should anyone else who owns this car.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems. *tgw the consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
My car has been having issues with the transmission that ford installed in the 2012 ford focus. The car shudders and hesitates on take off to the point of it stalling. The car has been in the dealership six times now. At this point ford is installing new clutches and I will have to wait another 1,000 miles until these new clutches brakes in to see if the issue persists. I have read in forums and articles that im not the only person having these issues. Please help in any way you can.
While in drive, the auto transmission allowed the car to roll backward and hit the car behind me then lunged forward and hit the car in front of me. The hill was fairly steep as it was an off ramp from freeway at stop light. Car has been to dealer 4 times for this problem but I am told it is a normal condition.
On the drive home from the dealership, the day we purchased this car, we were stopping at a red light and it felt as though the road had some uneven surfaces. Turns out that it was from the car, the transmission was shuttering as we came to a stop. I was concerned but we were late and could not go back to the dealer. Well the car did it many times after that, sometimes on acceleration and other times while coming to a stop. It would not shift into first gear as I entered my driveway (it has a slight incline) and it would shutter all the way up. I took the car to the dealer and they ran an update from ford. This helped some, but it is still shifting funny and making a funny noise while shifting from first to second. It shifts way too soon and is generally in the wrong gear. If you need to accelerate to merge into traffic there is a huge delay. The car seems to wait way too long before going down into a gear that will allow this to not be unsafe! I took it back to the dealer for an unrelated repair was given a 2012 focus as a loaner, the loaner is perfect! It exhibits none of the problems my car does. This tells me this is not a normal issue. The car is still at the dealer, but I am sure the song and dance about my car is normal and my issues are normal are coming. I am not going to accept this explanation! I now know how this car should drive and mine is not driving normal. I researched this issue and there are many people dealing with this same problem.that means it is not just my car. I want ford to acknowledge that there is an issue and fix it.
I bought a 2012 ford focus sedan a couple weeks ago the next day I noticed slow jerky shuttering accerleration when at a complete stop then trying to acclerate. I did not think of anything was wrong until I researched it online finding similar complaints this is a problem and now the car is at the dealership and they currently have it. Next there is a grinding noise while driving and turning sounds an example would be metal to metal on the brakes is the sound and last loose mirror when lifting the tab down to look at my daughter in the back seat the whole mirror goes down istead of slightly moving.
My ford focus sel 2012 has been experiencing shuddering feelings when accelerating from stop. It feels as if the transmission is about to stall and then it kicks back up and jolts my cars back and forth for several seconds before resuming normal speed after 10 MPH. These several seconds are vital when you are dealing with fast traffic in california or anywhere else for that matter. This created a delay in the acceleration time, almost causing an accident with oncoming traffic. I have contact several ford officials about this and they keep saying that it is normal and that there is a break in period. Why was I not made aware of this when I purchased the car? This is a serious safety hazard and ford is just excusing it until my warranty period is up. Two of my friends bought the same car and is experiencing the same issue. This is not an isolated incident and I would like to see proper action from ford to address this issue professionally.
Tl* the contact owns a 2012 ford focus 5,800 miles. The contact stated that when stopped on a hill and having to release the brake the vehicle rolls back wards. The contact took the vehicle to the dealer, and was told that it was natural for the vehicle to do that. They did not offer any other assistance.
I have experienced several potentially fatal occurrences related to left foot braking and the brake over throttle override software installed in my 2012 ford focus. When braking with the left foot and in a turn while feathering the throttle with the right foot, the automatic transmission shifts into neutral, the engine continues to rev without going into any gear. This condition has occurred no less than 22 times. The first incident happened while making a right hand turn but the next was a left hand turn. Although the second incident occurred crossing one lane of traffic, I would not like this condition to occur crossing 2 or 3 lanes of traffic and becoming a fatality. I am not the only person in the world who brakes using the left foot. Now that I know what is causing this issue, I can duplicate it even braking at any speed and in a straight line. Car has been to ford and had flashes of the computer installed with no change. Ford is aware of this problem through emails from the service manager at my dealership. This condition can result in a serious and potentially fatal accident. This fix for the so called toyota floor mat problem has created an even more serious safety issue caused by of all things braking with the left foot. At the least , I should have the option to override the brake over throttle portion of the software by turning it off.
Tl* the contact owns a 2012 ford focus. The contact stated that the vehicle would lunge forward while changing gears. Also, while the contact attempted to accelerate with the vehicle in drive, the vheicle accelerated in reverse instead. The dealer was notified and diagnosed a leak in the transmission. The dealer repaired the failure but the failure recurred. The manufacturer was not contacted. The failure mileage was 10 and the current mileage was 3,000.
While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off. Took the car to dealer and service trained specialist told me that is my phone problem!!! After long drive when trying to take off car is shaking, there is big safety issue with seat belt. While driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want. After long drive while trying to take off car is shaking.
Failure caused car to drop speed and power while driving on the freeway which ultimately caused a safety issue with fast moving traffic. Ford code p0850:62-28-ipc.
I bought this car ford focus se 2012 in july 2011 and the day after that I felt and heard weird noises and vibration when automatic transmission changed gears. I went to the dealer and I was told that the car was operating within ford specification so it was normal and after a few miles it will desapear. It continue getting worse. At 2500 miles I went to the dealer again but they said again that the car was operating within ford specification. At 6500 miles the weird noises and vibration were still there and service engine light turned on suddenly and the gears didn't shift. The car was towed to the dealer and they told me that the computer didn't record any error or problem and that the car was operating within ford specifications. After some delay they changed the dual clutch in the transmission but it was worse. At that time the car had the same weird noises and vibrations and shakes a lot while idling. I applied lemon law and an independent mechanic tested the car and saw and felt the problem. I went to the arbitration in better business bureau and they tested the car too and saw and felt the problem. The person from ford didn't go to the arbitration, they were on the phone. I won the case and this next monday february 6, 2012 I have to go to the dealer to receive my money back and return the car. I live in florida and I applied lemon law in this car. This ford focus se 2012 is a lemon car. About the seat belt problem, when I'm driving, if I unbuckle the seat belt, the warning light doesn't light on until about 1 mile later. Also after I first start the car, if I wait for about 10 minutes with the seat belt unbuckled, the warning light turn of and if I drive the car with the seat belt unbuckled, warning light doesn't light on for about 1 mile. I think this is a safety problem too. Gbya :)
Tl* the contact owns a 2012 ford focus. The contact stated that pressure was applied to the accelerator pedal and the vehicle lost power and began jerking abnormally. The vehicle was taken to the dealer several times for the failure. The dealer reprogrammed the electronic computer for the transmission but the failure was not corrected. The manufacturer was made aware of the failure but the vehicle was not further repaired. The failure mileage was 1 and the current mileage was 8,500.
At between 8000 - 9000 miles on the odometer, car started having transmission problems. When accelerating from a stop, car would reach approx. 8 MPH and instead of shifting up to next gear, went into neutral for 3-5 seconds, then proceeded to upshift and take off at a lurch. The check engine light came on and when I stopped, the reverse gear was also like being in neutral. Now it is several months later, the car has had the transmission replaced by ford ( has spent nearly 10 weeks at ford service). Since the replacement transmission, the car doesn't "fall out of gear", but now when stopping and starting the car feels like it is going to stall out. This behavior is disconcerting given the history of "falling out of gear" when trying to accelerate and merge in to traffic. I feel this vehicle is a safety hazard.
I purchased a 2012 ford focus hatch. As soon as we drove the car we noticed the difference in the transmission. The sales man said he didn't feel it and that the car had to learn our driving habits. Don't think a car learns 2 different driving habits as there are 2 of us driving it. But at low speeds either accelerating or decelerating the car shutters and shimmies way too much for our comfort. It seems this is an electronic problem but we thought we'd bring it in to have a trained tech look at it. The first attempt was a new module and that should fix it.... It didn't... So in a second time for a remapping of the computer...didn't help. ....in for a third time and the tech says ford is not allowing any fixes on this car... We have to wait! Really? Wait? I bought a brand new $21,000 car...... An automatic car! I been told it has to learn how I drive... I've been told it needs broke in...it has 5000 miles on it now how long does it take to break in? I'm told that it's as if I am driving a manual and this is normal.........hello!!!!! Not a manual. I'm told this is just how this transmission reacts... And along with the shuttering is the hesitation upon accelerating that could cost me my life on a busy highway............... The remote key lock has confusion issues. It doesn't always recognize the signal and it has to be opened or locked manually. All I want is a fix and if there is no fix I want to be able to implement the lemon law on this car........ I expected more from ford for my 30 plus years of loyalty. After all isn't that what has kept ford going? All of us loyal customers that stayed with them thru the hard times? My family has bought over $100,000 in new ford cars and trucks and plenty of used ones as well. I really am sad that ford hasn't stepped up on this one and I am so sure I am not alone. Listen ford execs..... We are paying attention!!! Thank you!
After a week of purchasing our brand new focus started noticing the automatic tranny surges and slips. Like its bucking feeling. Sometimes it surges almost hard enough to put you on the dash. Kinda scary in traffic. Car has only 4500 miles on it and now has electrical problems in dash and upon going down the road you will vibrations like a bent axel or worn bearing. Its a new car!!!!!!!
Tl* the contact owns a 2012 ford focus. The contact stated that while parked, he attempted to shift from park to drive and the vehicle jerked backward. There was also a grinding noise while driving at various speeds. The vehicle was taken to the dealer for diagnostics, where the technician was unable to diagnose the failure. The technician also stated that the failures were normal and would stop over time. The vehicle was not repaired. The approximate failure mileage was 20.
Whenever accelerating from a stop there is a shudder in the power train as if the car is going to stall. After shifting into second gear the cars moves and shifts smoother. Possibly dangerous especially when pulling into high speed traffic from a stop.
We bought our focus earlier this year and immediatley noticed stumbling on acceleration and rough idling. The car feels like it's going to stall when it taking off from a stop or when making hard accelerations. We took the car to the dealer the first week of ownership to have this looked at, but ford told us it needed to break in and that there were no error codes when they ran a diagnositc. The probelm has never been fixed although the symptoms were confirmed by the shop foreman. The second time we took the car in as the shuddering was worse, the dealer had it for over 30 days and put 700 miles on the car to no avail. We have all the paperwork documenting their testing and the dates they have had the vehicle. A rep from ford came out to take a look at the car as well during this time, and once again told them this was normal and would go away. We now have about 2300 miles on the car and it is only getting worse. We have filed a claim through ford motor company for a buy back on the car due to safety concerns but we were denied as of today, and also told that the car does not qualify as a lemon in the state of california. They have set us up for another appointment to go back to the dealer and see what they can do. Before filing any complaints, we did research to see if others were having a simialr issue. There are multiple forums of people having these same issues (the best site to visit is focusfanatics.com). Upon reading about everyone elses troubles, no one seems to have gotten a resolution and we feel that this next appointment we have set is really a waste of time. Seems that ford is sweeping the problem under the rug and has no solution for this issue. In conclusion, we do love the way the car looks, rides, and all the great amenities ford has put in it's vehicles but this is a definete safety issue that is not being addressed at all by ford motor company.
This vehicle has some scary and sometimes dangerous transmission issues. It's not like a normal automatic with a torque converter, so some roughness is expected. But, this car often grinds gears, slips, grabs and lunges, and also rolls back on inclines. I have nearly been in several accidents when I have tried to accelerate into an intersection and the vehicle doesn't respond to the accelerator being depressed completely to the floor. It sometimes acts as if you are trying to start from a stop in 3rd or 4th gear. Ford motors has continually said these problems are normal and the vehicle needs some break-in time. Well, this vehicle now has over 6,000 miles. I don't think it's going to get better. If I get into an accident because of this, there are going to be some serious problems to handle with ford. I know I'm not alone in these problems. I have been on forums with many people having the same issues.
We purchased this car on 08/19/2011 and the next day while taking off from a stop sign the car would shudder, I do not have this issue when the transmission is cold but in stop and go driving and normal city driving after it has warmed up. Also when you depress the accelerator from a stop the vehicle will go for a second then have a nice sized flat spot so even the people in the car will go forward as if the brakes were coming on. I took the vehicle to the dealer and the tech drove it and verified that it did have this issue. They contacted ford and ford stated that it was normal and told them to do nothing. I complained to ford customer service and all the lady had to say was that it is normal. Also ford had stated that these are isolated incidents, if they are indeed isolated then they cannot be considered normal but rather a defect that ford does not want to address. I was told that the clutches require a break-in but ford does not state any break-in procedure that pertains just to the clutches other then the normal 1000 mile break-in for the vehicle in general. I and others I have communicated with all have these issues after the 1000 mile break-in and feel it is both a safety issue and a mechanical defect from ford that would cost to much to repair so they claim it is normal.
I was driving and stuck in traffic. Going slow, 5-10mph, the car started shifting really strange, not moving when initially accelerating and then jerking from first to second gear. My destination was 3 blocks ahead of me so I stayed on route and parked when I arrived. As I got back into the car it wouldn't start. I managed to get the car to start after "messing" with the auto shifter and leaving the car in nuetral. Once started the car would not go into gear, or move when placed into d, r or l. I shut the car down and it would not start again after that. The transmission control module (TCM) is what th edealer told me had failed. It took a solid 7 days to get my car back. The first couple of days were spent trying to figure out what went wrong. The car has always shifted strange and continues to shift strange to this day. The problem was fixed but I think it is just a matter of time before it fails again.
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