Transmission shudders and shifts erratically in low gears. Sometimes unanticipated accelerations from low gears and sometimes transmission shifts into low gears while at higher speeds, causing vehicle to rev up and loose accelerations intermittently.
2013 Ford Focus transmission complaints
Page 13 of 38: complaints 341 to 370 of 1,102, newest first, as owners wrote them.
Transmission problems
This vehicle has had problems since the day we bought it .the transmission has a mind of its own. It jerks ,shudders and slips in and out of gear at random . We have had 4 clutches ,a TCM, 2 purge vale replacements and countless software updates. It has completely lost the ability to propel itself on three separate occasions; once while we were taking it in to the dealer . When we got to the dealer they told us that "yes that can happen sometimes " !!! Please help us and hold ford accountable for their reckless decision to allow these vehicles to be sold to chumps like me . They have deliberately and repeatedly blamed us for their mistake . We are unable to use our vehicle because it is unsafe .
This vehicle has been plagued with transmission problems since soon after purchase. It has been returned to multiple ford dealerships in carbon county pa since being purchased in december of 2013. There has been no resolution and problems still persist. We are trying to retrieve the attempted repair records and will upload when we have them.
Driving my 2013 ford focus, I had stopped at a stop sign. When I tried to accelerate the warning "hill start assist not available" flashed and then the car turned off. I put the car in park and after a few attempts I got the car started, but the engine light came on and "transmission fault service now" flashed. I was able to drive it home and it was checked out by an auto repair guy. He tried to reprogram the computer but the the transmission fault error continues to flash and the car won't start.
Tl* the contact owns a 2013 ford focus. While driving 50 MPH, the vehicle jerked, lunged forward, and lost power. The contact managed to gain control of the vehicle. The vehicle was taken to morlan-shell ford (1824 porter wagoner blvd, west plains, mo 65775, (417) 256-3193) where multiple diagnostic tests were performed, which determined that the transmission failed and needed to be replaced. The transmission was replaced five times, but the failure recurred. The manufacturer was notified of the failure and provided the contact with case number: 96-182145. The failure mileage was approximately 62,000. *tt *tr check attachment characters are over 2,000. Arbitrator's decision form case number #xx-xxxxxx 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Vehicle is equipped with the dps6 powershift dual clutch transmission. Vehicle was purchased used from ford dealership in december of 2016 with about 44,000 miles on the odometer. Several months after purchase it started exhibiting some minor shuddering when accelerating from a stop. Over time this shuddering became quite severe and would sometimes even appear when already up to speed driving down the road at a steady pace or when accelerating to pass another vehicle etc. It also exhibited some grinding noises as well when accelerating. Eventually this shuddering became so severe it was un-bearable and at approximately 67,000 mileswe brought the car back to the ford dealership for diagnosis. It was determined that defective seals on the input shaft of the transmission had caused the dct gearbox oil to contaminate the linings of the clutch assembly. The remedy was to replace these seals and the clutch assembly with updated items. This repair was completed at a cost to us of just under $1600.00
My 2013 ford focus stalled out in the middle of an intersection and would not start due to a faulty TCM. We do not make right-hand turns on red because the vehicle does accelerate properly and shimmers and shakes when accelerating. We have advised ford of this issue and was advised this is normal performance for this car.
Tl* the contact owns a 2013 ford focus. The contact stated that while driving at various speeds, the vehicle had experienced random jerking and unintended sudden acceleration. The cause of the failure was not determined. The local dealer cross road ford(4510 whitehill blvd, prince george, va) was notified of the failure. The manufacturer was not notified. The failure mileage was 100,000.
The vehicle started shuddering badly between gear shifts and transmission began slipping in and out of gear at highway and city driving speeds. Returned the vehicle to the dealership, parkway ford in winston salem, nc for evaluation and repair. This was the 8th incident with this vehicle. They replaced the clutch, seal assemblies and reprogramed thepcm/TCM. I got in the vehicle to drive home and my first worry was if I would make it home safely and without a mishap.
Multiple dealer visits to repair slipping and shuddering transmission. Was informed by dealer this was normal. Still own the car and the issue remains to date. Transmission still slips and shudders
Although we have experienced several problems with the transmission operation previously, the following incident left my wife stranded on the side of the road when driving home from the grocery store. "on 08/12/2019 at 67,331 miles,while traveling 35 MPH approximately 1/2 mile after the restart of a warm engine and lightly accelerating on a county road, the shifting of the transmission became erratic and the check engine and check transmission lights came on in the instrument cluster. The driver pulled of the road and called me for assistance. I drove to her location and I slowly drove the focus to the ford dealership with the other driver following in our other car. The dealership, on the next day, replaced the transmission control module and the clutch assembly." the vehicle operated well for 6 months and 6,000 miles until the entire transmission had to be replaced at my cost ($6,600) due to excessive multiple bearing noise. Ford, through poor customer service, would not respond to assist in the repair cost.
Soon after the purchase of my vehicle I began to experience problems with the transmission. In the early years of owning my car I took it into ford for the recall repairs which did nothing to solve the issue with my car. After about 3 or 4 failed attempts to have my car properly fixed I stopped taking it in. So for the last 5 years I've been driving my vehicle with this transmission issue. There are times where my vehicle stalls completely and the steering wheel stiffens so I am unable to drive. They're have been times where I had to continually pull over and stop my vehicle completely, waiting a few minutes to restart my car so I would be able to drive. I know have a 2 year old son and feel extremely uncomfortable and unsafe in this vehicle. At this moment I cannot afford to trade my vehicle in either and take the loss of all the money I put into this car.
Power shift dual clutch transmission is jumping and seeming to go in and out of gear. It has been replaced once already but now starting to do it again after 25000 to 35000 miles. I have been noticing a shutter more and more lately. Ford knew about this safety issue and did nothing about it and not I do not feel like my vehicle is safe to drive. There are several things that I notice about this transmission that makes it unsafe. Sometimes slips out of gear, shutters on take off, and shakes at an idle. I am the 2nd owner on the vehicle, when I purchased the vehicle in nov 2018 the prev owner told me that a new transmission was in place without this issue, but I found out that it was just the ford fix to the transmission which many people are having issues with as it was not fixed as a long term fix but a short term fix.
This vehicle has been 'fixed' multiple times. Shaking and rumbling when shifting in the transmission, lack of power when accelerating and rattling when around 50 MPH.
Hello I'm writing this complaint regarding two things. My transmission & my radio. First my transmission has been took to a ford dealership locate in michigan to have an diagnostic ran on it and it was noted by the dealership that my car has two field actions on it which both have to do with the faulty transmission which happens to hesitate to take off and also jerks when I accelerate. This has been going on since this vehicle has been in my grandmothers possession. Now it has gotten worse to the point where it now drags and there is some slipping when it shifts. The second complaint I have is that my radio recently began to start to static and pop. And now for two weeks my radio have not been able to turn on, the only thing that displays is the time clock, date & temperature. I haven't gotten any audio from the vehicle. I've replaced the fuses for the radio and it still isn't playing any audio. And I currently do not have time or money to put into this vehicle any more.
Since I drove the vehicle off the lot, transmission shudders, jerks, vibrates, rough up/downshifts, slips into neutral, wont shift into reverse, transmission fault warnings, transmission overheat warnings. The car does not reliably accelerate/decelerate under normal operating conditions. On multiple occasions had to push the car out of a parking spot by hand since reverse would not engage. Had to push off the road several times after violent shifts/shuddering and warning lights. Has happened numerous times since purchasing the vehicle. Initially dealership said over the phone the new technology hadn't adapted to my driving style yet and it would clear up. Eventually I took it in for repair after repair and have since taken the vehicle off the road. The last episode happened with my children in the car and it's no longer safe to transport passengers in.
Tl* the contact owns a 2013 ford focus. While driving 10 MPH and/or making turns, the vehicle spontaneously accelerated and stalled. The vehicle was able to restart. Additionally, the air conditioner and radio turned on by themselves without warning. The vehicle was taken to arlington heights ford (801 w dundee rd, arlington heights, il 60004, (888) 481-8607), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 52,269.
Vehicles transmission bucking losing power slipping also stalling out this car is very unsafe I've had it to the dealership many times still no fix
I bought this car in 2015 and ever since then the car intermittently will hesitate when doing thruway and city driving. When the ford dealership has looked at this problem (that is who I use to service this car) on many occasions, they say it is just they way the transmission feels and it is not a safety problem. I am concerned because there are allegations that ford knowingly sold the focus with defective transmissions.
Transmission, shudders from a stop, ford reprogrammed PCM and TCM and sent to hotline, 07/17/15 transmission, tac will rev up, but will not move forward, ford replaced TCM per tsb: 15-0121. Rt 11/03/15 transmission, vehicle will rev up and hesitate, ford replaced clutch asy,seal asy-oil, cyliner asy-clutch slave and clutch, 07/27/16 transmission, tac rev up and will not go forward, ford replaced clutch asy, seal asy-oil, cylinder asy-clutch slave, both inner input seals and cluch, 04/06/17 transmission, tac revs up will no move forward and not shifting properly, ford re4placed, clutch asy, seal asy-oil, cylinder asy-clutch slave, both inner seals and clutch 09/01/17 transmission, tac is reving up, jerkey srvs up when traveling at steady speeds of 30 MPH, ford replaced, cylinder asy-clutch slave, clutch asy, sealasy-oil, both inner input seals and clutch 01/17/18 transmission, vehicle hesitates and jerks upon acceleration, ford replaced, actuator asy-clutch, tube asy-clutch, lever ast-clutch release, lever asy-clutch release, clutch asy, cylinder asy-clutch slave, seal asy-oil, clutch and input shaft seals 06/11/18 transmission, vehicle is bucking and jerking tac revs up will not move forward, ford replaced, seal asy-oil, b cylinder asy-clutch slave, clutch asy, replaced clutch and reprogramed the TCM and PCM 02/01/19 07/22/19 we are ready to take it in again for transmission problems, this car has less than 51,000 mile on it, we bought it new and paid it off thinking that we would have this car for a long time, but it doesn't look like it, how much am I going to get for this car when I trade it in, not crap
While driving at city speed in elkin, nc, the transmission fault light came on and the vehicle stopped. Here I am stranded in traffic. Not the safest position to be in. I shut the vehicle down and restarted it in the hopes that this might reboot the fault and solve the problem or at least let me get to a dealership. The transmission fault light was still active but I was able to move only in first gear. The transmission would not shift. I was able to get to the ford dealership in elkin, nc where they were able to diagnose the problem. The transmission module of this wonderful dps6 transmission had failed. They had a transmission module in stock so a repair was made. I dread every time I have to get into this vehicle. I worry if I am going to get to my destination safely. I worry if I am going to get home safely. Ford is making every delay possible to slow down the legal process.
Here we go with dps6 failure #5. Shudder and transmission slip became more severe. So, we scheduled a diagnostic visit to the dealer, parkway ford in winston salem, nc. The test revealed that the clutch needed replacing again. The service consultant told me the reason for the problem was there was a leak in my oil seal. Strange that my personal mechanic did not notice any leak in the oil seal at the previous oil change. This dealership had replaced the oil seal previously. I do not trust anything this dealership tells me. I do not trust ford motor company. I do not trust this vehicle to be able to get me safely to and from the places I must go. This situation has become outrageous. I am reporting these incidents to you at the advice of my attorney in the hopes that the defects in this vehicle might be noticed during the proposed senate investigations.
During a routine oil change with my regular mechanic in dobson, nc, the mechanic noticed the transmission slipping. I began to notice the shudder during shifting had returned. So, I returned to the dealer, parkway ford in winston salem, nc. On the way to the dealer, a representative called me and said the dealership was interested in buying back my car. I told her that I was represented by an attorney and that her call was very irregular and illegal. When I arrived at the dealership, the service consultant refused to even run a diagnostic on my car saying that he could not since I was represented by an attorney. I reminded him of the 100,000 mile extended warranty I had purchased with the vehicle. He called for the shop foreman to go for a ride with me. The shudder and the slip were noticed by the shop foreman. But, he said that both were normal and that was the way the vehicle saved fuel. When we returned to the dealership, I was presented with a copy of a ford service bulletin that was no more than propaganda. My mechanic said emphatically that the shudder on shifting and slipping out of gear were not normal in any vehicle and could be dangerous, so, the fourth incident with the dps6 transmission goes unrepaired. I contacted my attorney in novi, mi and he documented the incident for filing with my case in the federal district court. This incident occurred three months after the last clutch replacement.
Shuddering continues on shifting from gear to gear. Feeling of transmission slipping out of gear both at city and at highway speeds. Concerns for safety and being stranded continue. I will make note that I am a 68 year old senior citizen with multiple disabilities. I contacted the dealer, parkway ford of winston salem, nc and scheduled an appointment to determine the problem. After they ran a diagnostic program, it was determined that the clutch needed to be replaced a third time. They never did address the problem of the transmission slipping out of gear. They said this was normal and the way the car was designed. I noted that coasting is not safe, it is also illegal. The clutch was replaced and adjustments made. At this time I was represented by stern law of novi, michigan in a mass action suit against ford motor company regarding this vehicle. We note that this clutch replacement was five months since the last replacement
Shuddering resumed again during city and highway driving between gear shifts. This was the second problem of this type. It was a constant concern if I would get to my destination and back home safely without being stranded along the roadway. When I got back home, I called the dealer, parkway ford in winston salem, nc to schedule consultation for them to determine the problem. I began doing some research on the ford dps6 transmission and found there had been some problems. During the consult, it was determined that the clutch would have to be replaced for the second time. This is seven months after the first clutch replacement. The service consultant assured me that this was a new type of clutch and I would not be having any more of these problems. I am represented by stern law of novi, michigan in a mass action suit against ford motor company regarding this vehicle.
I purchased this vehicle on august 12, 2016. I asked to see the carfax and it showed no previous problems whatsoever. The vehicle came with an extended warranty. I had no knowledge at this time there were any problems with this model or the dps6 transmission. When driving this vehicle to fayetteville, nc from my home in mt. Airy, nc, I noticed a distinct shudder when the transmission shifted from gear go gear. I was concerned if this vehicle was going to get me to my destination and back home safely without some type of breakdown on the highway. Fortunately, I was able to get home. I called the dealership, parkway ford in winston salem, nc and scheduled an appointment to have the problem evaluated. Their diagnostic determined there was a problem with the clutch. The service consultant told me it was just a problem with the clutch needing adjustment which they would take care of. I later discovered that the clutch had been replaced. The service consultant assured me that this would solve the shuddering problem and there would be no future problems along these lines. As you will see from all of my submissions that this is just the first of many. I am represented by stern law of novi, michigan in my mass action suit against ford motor company
My car's dps6 transmission is jumpy, catches, and slips every single time I drive my car. The car violently shakes every time the transmission needs to shift up, and some times will slip when downshifting to a complete stop. This has been persisting since I bought the car right after its initial release and has been unable to be mitigated by repeated trips to mechanics and ford dealerships. I have repeatedly stopped in the middle of intersections when accelerating because the transmission shifts into neutral and I must come to a stop before it will shift back into gear.
Concern about my safety due to the latest report: ford knew focus, fiesta models had flawed transmission, sold them anyway. My car is a used ford focus 2013. Two weeks after I bought it, I had problems with the transmission. Ford fix it, but now I wonder if it is safe for me to drive this car?
Dps6 transmission shudder and slipping issue. Vehicle has been serviced under multiple owners and had the clutches replaced as well as the software re-flashed. Ford dealer stated they are aware of the issue told me they would get it fixed under the extended warranty offered by ford. I was charged for a re-flash I was never called to authorized, that has not fixed the shuddering issue. I was almost in an accident when the card decided to not shift going through a stop light and the vehicle behind me almost rear ended me. I contacted ford and the service manager stated "you need to drive it more aggressively". Ford opened a case to review the poor service and they have never contacted me again.
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