Tl* the contact owns a 2013 ford focus. While driving 55 MPH, the vehicle independently shifted into neutral and the transmission warning indicator illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. A local dealer was not contacted. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. The VIN was unknown. The failure mileage was approximately 115,600.
2013 Ford Focus transmission complaints
Page 18 of 38: complaints 491 to 520 of 1,102, newest first, as owners wrote them.
Car started shifting funny so I took it to the ford dealer they said something electronic on the transmission needed changed so they did something did not charge me for anything but it's still shifts differently they said it had to get used to the way I was driving one month later my steering unit went out I took it to the ford dealer they put it on the machine the the person I talk to on the phone said it needed a whole new steering column and it was $2,100 and at that time they would readjust the module on the steering for free I said no I did not have $2,100 so I had to pay the $99 to have it put on the machine and when I got the paperwork it said nothing about a steering column it only said I declined module programming and that cost was $125 had I paid the 125 I would not have paid that had to pay the 99 dollars but there is nothing on here about a steering column I do know this is difficult for me to prove what he said to me but there is nothing on this paper saying anything about a steering column I do feel that this was a gimmick on this model because they have had so many problems my transmission is still shifting funny
Tl* the contact owns a 2013 ford focus. While driving 30 MPH, the accelerator pedal was applied, but the vehicle failed to respond without warning. Additionally, the vehicle hesitated, jerked, and shook. The vehicle was taken to the local dealer (coconut point ford, 22400 s tamiami trl, estero, fl 33928) where it was diagnosed that the transmission, clutch, and control module needed to be repaired. Additionally, a software reflash was needed. The vehicle was repaired, but the failure recurred. The manufacturer was notified and referred the contact back to the local dealer. The contact was informed of the buy back program. The failure mileage was approximately 24,000.
Tl* the contact owns a 2013 ford focus. On several occasions, while driving at undisclosed speeds, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the vehicle vibrated abnormally and the passenger side motor mount was replaced several months ago, but the failure recurred. The vehicle was taken to butch ostalet ford lincoln (9274 us 49, gulfport, ms 39503, (228) 863-5525) where it was diagnosed that the clutch was slipping. The vehicle was not repaired. The manufacturer stated that the warranty period had expired and no additional assistance would be provided. The approximate failure mileage was 70,000.
Right now, ford is rebuilding the hybrid transition for my 2013 ford focus for at least the 4th or 5th time. There have been so many problems with this model, so many complete shut downs (sometimes as I am getting on the highway) and so many service appointments that it's astonishing there are no official recalls on the books. I would absolutely never consider buying another ford until they make this situation right.
Transmission failure. Car was stopped in a parking lot and hill assist light came on, warning on info center screen saying hill assist unavailable. When trying to move forward car reved like it was in neutral, info center showing "d". Moved shift lever to park, no change on info screen, reverse and drive no change. Shut off car and car would not start like it was in gear. Placed lever in park and removed foot from brake and car started rolling. Moved car to parking spot with lever in park and info screen showing drive. Only parking brake kept car from moving.
Upon take off my car has shuddering, jerking, and failure of the transmission to engage at times. My car has been to my local ford dealership and nothing has been done. My transmission fault light is now own, and the shuddering, jerking, and slow transmission engagement is worse. My transmission needs to be replaced!
When the car shifts to first gear the car shudders, shakes and jerks after car moves from a stationary position. It has stopped while parked without warning. The check engine light is on all the time. Have taken to local ford dealership to be fixed. Same day had to return car because it stopped again. Sensor dealing with transmission was checked and replaced. Still same issues keep happening.
The transmission has been repaired time and time with no fix. The recall fix was a failure as well. Took the transmission in for repair they stated that was normal for that transmission. Sometimes it jets off then other times it will not go. Ford should have replaced my car or that transmission awhile ago. The car is currently getting worse.
(1) google ford transmission settlement. Incredibly dangerous problem with design. That's the biggest problem and although I took it in to the dealer and they "fixed" it I have no faith. (2) I had to have it towed to a dealer this morning for electronic power assist failure. Lost steering while driving. Googled that and found out about the massive problems with this issue. Contacted ford and they said VIN doesn't show it as a recall. I'm absolutely disgusted with the level of deceit by ford.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the transmission slipped gears and the vehicle accelerated. The service transmission warning indicator illuminated. The contact had to apply the brakes in order to reduce the speed of the vehicle. The vehicle was towed to the dealer tinpusher, llc (801 s state st unit 10 11, bunnell, fl 32110) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 119,000.
Tl* the contact owns a 2013 ford focus. While driving 35 MPH, the vehicle would not accelerate beyond 35 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the sensors inside the transmission were faulty. The vehicle was not repaired. A dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 71,000. The VIN was not available.
Engine tends to falter when accelerating. Engine tends to hesitate. Shuddering and vibration regardless of whether on city street or highway.
When taking off from idle, it shutters and jerks, almost caused me to hit another vehicle, the transmission allso allows role back on a hill.
My 2013 ford focus has a hesitation and jerking when accelerating from a stop. And has a low rumbling sound. When I start to pull out in front of cars, it hesitates and could result in an accident. Took it to crain ford for service, and they say nothing is wrong. And this is bs!!!!!
Tl* the contact owns a 2013 ford focus. While stationary and driving various speeds, the vehicle stalled without warning upon acceleration. In addition, the rear passenger door latch became unlatched and the door opened. Furthermore, the vehicle's transmission failed due to the inability to shift to second gear properly. Bertwolfe ford in charleston, west virginia was made aware of the series of failures. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 20,000.
I purchased the certified pre-owned ford in 2014 and in 2016 had to it in for service on a clutch asy- sensor turbi issue. After a few weeks the vehicle was returned. The aforementioned happened again and was taken in for the 2nd time for the clutch asy-sensor turbi issue. On 11/17/2017 it was diagnosed with the same issues for the 3rd time, this time I was told its out of warranty. I explained that the vehicle had this issues two prior times and the clutch system was defective. I was then told to take the matter up with corporate. I also located a class action lawsuit against ford for the same issues am facing. Please help hold ford responsible for installing defective clutch systems in their vehicles.
Car has already shut down while driving twice ,a year and a half ago. I took it topatrick st. Ford, it shut down again in parking lot, had to push it into garage. They supposedly fixed a sensor recall. Did nothing to the unbelievable shaking and shuttering recall. 3 weeks ago when I left work, I noticed instrument panel was black, said no gas, 0 MPH, and so forth. Blinkers wouldn't work on inside but the driver behind me could see me signaling from behind me. Pulled into convenient store , turned car off, went inside, came back and car wouldn't start at all. Had it towed to same berte wolfe ford , they told me it was electrical wiring issues and it would be 380$ , they called back next day and said 500$ more. I told him to stop and I would pay tho 380$ and have it looked at somewhere else but if I did and other place said it was ford's accountability I would be back. Sales manager j.c. Assured me he would reimburse me everything if that was the case. I took it to copleys in chas wv and jay russ hooked up his computer and said , looks like ford owes you. They should of fixed the problem last time it was with them and he couldn't work on it because it was ford parts and should been fixed free. I need my car fixed before someone gets injured. They have been aware of this and keep denying it. It's most complained car of that yr. Multiple fsa's and electrical recall along with shutter lawsuit. New cars on list include my year , 6 speed auto transmission and michigan assembly plant. Just from me mentioning those things to j.c. , he took my bill from 380$ to 240$ . Seemed fishy to me , that's why I wanted a second opinion and took it elsewhere and I found out pretty much what I expected. Car was 13000$ paid off and has been nothing but a shuttering possible deathtrap on wheels. I'm just fortunate it hasn't shutdown and lost steering going on a busy interstate.ref: tsb16-0044
My transmission has been having issues while driving for a long time and now has gone out. When I would drive it would skip in first gear.
For over a year now my car has randomly stopped going into reverse, shuttering while trying to shift, hard shifting (or slamming into gear), lurching and or jumping forward (or backwards), slipping out of gear, failing to engage in a gear, and also has slipped out of gear while on the highway/ freeway and almost caused an accident. My car has 82,000 miles on it and is still under warranty but ford refuses to say anything is wrong. They did replace a shift fork, but they claim that there is nothing wrong with my car. I get the transmission fault light and randomly a message about the transmission overheating will pop up and it tells me to pull over safely and wait 5 minutes. I am being charged (basically taxed) $500 a month to have a car that I cant trust to take me anywhere and I refuse to take my niece and nephew in it because it is so dangerous to operate when every time I get in it- it does these above things. I really wish that ford would step up and do the right thing because mine is not an isolated incident. But this disabled combat veteran doesn't see ford doing anything but counting all my money they keep taking.
I noticed that my car was shuttering while up shifting at slow speeds in traffic during the last week. Now the transmission fault light is on and it has difficulty shifting into high gear. I read online that ford extended it's warranty on this model for this specific problem but when I called the service center they told me that it is a specific warranty and they I might not qualify or be coverd and that he would have to look at the vehicle. The internet is full of 2013 ford focus's with this specific problem. I need to find out if this qualifies because I need this car for work and cannot afford $2000 to fix a faulty ford transmission. I know that this letter may be premature but I'm worried about transportation to work and lack of money to fix this car which is financed.
Tl* the contact owns a 2013 ford focus. While driving approximately 55 MPH, the vehicle lost power. The vehicle was towed to hemborg ford (1900 hamner ave, norco, ca 92860) where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact it would be up to the dealer to determine if it was a manufacturer issue. The approximate failure mileage was 114,000.
When leaving the rest area I had severe shuttering and crunching sounds from the transmission. I lost the use of gear 2 and gear 6. I had to go 200 miles to get home with a transmission that would not go into the last gear. My engine was revving just to go 65mph. The next day on the way to the dealer I lost gear 2 on a left turn and barely avoided a collision.
Tl* the contact owns a 2013 ford focus. While driving unknown speeds, the transmission slipped and skipped without warning. The vehicle was taken to a local dealer (autonation ford wolfchase, 7625 stage rd, memphis, tn 38133) where it was diagnosed that the digital sensor needed to be replaced. The vehicle was repaired, but the failure recurred. On september 30, 2017, while driving 25 MPH, the transmission slipped gears and the vehicle accelerated and crashed into the median. The vehicle was towed to a tow yard. The occupant sustained cut and bruises to the arms, an ankle sprain, and back pain. Medical attention was received. The two air bags deployed on the driver's side. A police report was filed. The manufacturer was not notified. The failure mileage was 76,000.
Vehicle constantly had shuttering during acceleration. The vehicle then began to catch gears while shifting gears and wouldn't shift down. While coasting the vehicle would remain at the same RPM's and wouldn't shift down.
Tl* the contact owns a 2013 ford focus. Ever since the vehicle was initially purchased, there was a safety concern with the clutch. The contact stated that the clutch assembly shuttered and affected the condition of the vehicle. Years later, the dealer (pat milliken ford, 9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436) repaired the vehicle per an unknown recall. Months later, the failure recurred. In addition, after completing an unknown manufacturer recall concerning the door locks, the horn, key fob, and electronic locks failed to function. The contact was not experiencing the electrical failures prior to the dealer's repairs. The contact was concerned that the recall remedy caused multiple electrical failures. The manufacturer was notified of the failures. The failure mileage was not available. *bf
This car excelarated on my wife jumped a curb and she ended up on a steep embankment in a pile of landscaping rocks.knocked a hole in oilpan and damaged airconditioner and compressor.it also jumps out of gear going down the highway.happened 2 times the vehicle wason the highway and jumped out of gear,you have to come to a compleete stop turn engine off restart and put it back in gear
Tl* the contact owns a 2013 ford focus. The contact stated that the vehicle was equipped with a power shift dual clutch automatic transmission, which allowed the computer to shift the transmission. The contact noticed that the vehicle would hesitate and shutter whenever he attempted to accelerate to highway speeds. While driving approximately 62 MPH, the vehicle suddenly failed to drive forward. The contact depressed the accelerator pedal; however, the vehicle failed to accelerate forward. The contact had to coast the vehicle to the side of the road and had the vehicle towed to the coccia ford lincoln dealer (577 e main st. Lilkes-barre, pa 18702; 570‑823‑8888). The dealer stated that the clutch, TCM, and shields failing was a common issue with the vehicle; however, there was no repair just replacements of parts. The vehicle was repaired approximately five times, but the failure recurred. The manufacturer was made aware of the failure; however, the contact had not received a response. The approximate failure mileage was 69,573. Updated 10/2/2017
I was driving home on the I- 5 san diego, ca and my car completely lost power. The check engine light started flashing. After I turned the car off for about five minutes, I drove it once again and it seemed to be normal and the check engine light was no longer flashing. Then, after a week it happened again, the car died on the highway.
My vehicle is having an issue with the clutch. It has been called as a clutch shudder issue by ford. The vehicle does shake as accelerating from going through gears. I have contacted the dealership and ford motor co. But they refuse to offer any resolution due to the vehicle going over 100,000 miles by 300 miles. The vehicle was bought used with approx 96,000 miles.
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