Vehicle shudders between shift points, hesitates as though stalled and suffers from power train rattling. Even though the vehicle power train has been reprogrammed multiple times as well as clutch assembly repair and replacement the issues return.
2013 Ford Focus transmission complaints
Page 31 of 38: complaints 881 to 910 of 1,102, newest first, as owners wrote them.
Total loss of throttle, stalling in traffic, shuddering and erratic shifting with the ford powershift transmission. Since purchasing car new in 2013, I had problems with the powershift transmission, initial problems was a noise that sounded like the muffler was dragging the road, problems got worse as mileage increased. Returned the car to several dealers for diagnosis, was told that the transmission is operating as designed and no repairs were attempted. Problem got worse and I had experienced total loss of throttle in traffic on several occasions, car stalled and jerked in traffic causing neck to snap back. After repeated attempts to get the problem fixed with two different ford dealers, a customer satisfaction letter came from ford detailing issues with powershift transmission. I had to take my car into the dealer again, for diagnosis and was told they got it the transmission to fail the thresholds after 6 attempts, which warranted replacement of the clutch pack and internal seals, supposedly a faulty design that allowed oil from the gearbox to leak into the clutch pack causing slippage, noise and issues. Ford returned the car 5 days later, issues went away for 3 weeks or so, and have started to reappear in the same fashion as when the car was purchased new and is getting worse each day, with over 1000 miles on the car since service. As of today I have experienced shuddering and total loss of throttle in traffic, a few times were dangerous in pulling out in front of oncoming traffic the car could have caused me to get into an accident, also lunges in slow moving traffic. I am afraid to let my wife drive the car due to the behavior of the transmission and see again I will soon have to return to another dealer (#3) for correction.
I have a 2013 focus with 28600 miles. On a daily basis I when I accelerate it rattles and hesitates. The dealership said it was a smart transmission and is just what it does. On oct 3rd 2014 I was at a busy intersection and waiting for the light to turn green. The light turned green and the car acted as though it was in neutral and would not drive. After about 15 seconds with everyone honking at me it started to move forward but sounded like it was going back and forth from neutral to drive and I couldn't go over 30. I barely made it to a parking lot. I pulled over and called the dealership but it was to late and the associate said I had to call back at 7 in the morning. My car shuddered all the way home especially when I had to stop and accelerate at a light or stop sign. I called in the morning and they said to bring the car in. The next day it drove fine. They thought it might be bad gas due to the fact the engine light had come on during the malfunction. That just made me mad. The dealership put it on the computer and it came up a bad transmission module? I am out a car for a week. I do not want the car back . What if it happens after 36000 miles. Ford knows about this problem. I bought this car with an expectation of it being safe. It is not. It is a dangerous car. You should be ashamed ford corporation you are putting peoples lives in danger.
Engine shut off while driving, after displaying transmission not in park. Has happened twice now. Car just had tsb 14-013..PCM/TCM reprogrammed. They also replaced clutch and seals under same tsb.
Just like 100s of others, car stutters and hesitates. Took to ford dealer in macon, ga. And problem continues and we all wonder why there is no recall. Does no one care about safety and doing what is right????????????????????
Tl* the contact owns a 2013 ford focus. While stopped at a traffic light or stop sign, the vehicle shook and shifted into the wrong gears when the accelerator pedal was depressed. The contact also noticed that the vehicle hesitated while shifting. The vehicle was taken to multiple dealers for diagnostic testing and was informed that the seals to the clutch housing were leaking. Oil seeped onto the clutch, which caused the vehicle not to shift properly. The computer for the transmission was reprogrammed and one of the two clutches was replaced, but the failure recurred. The manufacturer stated that the vehicle was sold with a power shift rather that automatic; therefore,the failures would recur. The approximate failure mileage was 6,000.
My wife pulled out to make a right turn and the car bogged down,stuttered, hesitated. Long enough that she was scarred by the approaching traffic. This has happened several times. The stuttering, bogging down occurs all the time! We have had the car into kendall ford twice already and have another appointment scheduled for october 28th. The next available service time. Service manager stated he has 40 of these cars in need of this repair right now, and that is the reason for the delay. This car is unsafe in its current condition. We are reluctant to drive it, please press ford's to do the right thing and fix these cars. It should not take tragedies to make corrections! Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Shifts rough (hard),slips when going up hill, put it in park you have to use e brake, clicks loud if sitting on a hill rolls back some and makes loud noise as if park is not hold the car still engine makes starting noise for hours after turning engine off.
My ford focus se hatchback has delays in shifting gears at low speeds and from stops. When accelerating, the engine revs higher but does not shift until a few seconds later which causes the car to jerk like a manual transmission. This is dangerous when trying to merge onto the freeway or at a 4-way stop when you have to react quickly and with timing accuracy, or trying to teach my daughter to drive! The service center of my dealer said the software had to be updated the first and second time I brought the car in for this problem. Does this mean I have to bring the car in every time there is a new software update which seems to be quite frequently? And the software update doesn't even solve the problem. I even got a thank you email from the service director at my dealership (sent by a person with a dealer-care.com email), which is most likely just a stock email. It thanked me for my service business and said that if I had further concerns that I could "reach out" to him at my earliest opportunity. Well I replied to that email voicing my concerns about this problem and after 4 months have not received a reply email or call addressing my concern.
Vehicle has been in for service 4 times for issues with transmission. Hesitates or jumps when shifting. Sometimes almost stalls out. Dealer has done everything they can and state that ford is not allowing them to service the vehicles. Dealer stated they have 25 ford focus currently in for same issue. I am scared to drive the vehicle with my daughter in it, as this clearly is a safety issue. The issue seems worse at lower speeds and with A/C on. Contacted ford and they are stating this is "normal operation" if it was normal operation, I don't understand why it would start around 10k miles and 1 year of driving.
My ford focus had a jerky ride from the day I bought it. I mentioned after the test drive that it seemed a bit jerky on shifting and they said it was normal. A week later I told them again and again they said it was normal because of the new design. It got worse to the point that twice when turning out into traffic when I thought I had enough room to enter traffic it seemed to want to stall and I had to steer it back into the turn lane so as not to get hit. The car very often smelled of burnt rubber though at the time I explained it away as being from other cars nearby. In august 2014 I took the car in for a oil change and found out that a seal between the engine and transmission had failed and I had a major oil leak. This was unbelievable for a car with just 35,000 miles and lucky me I was eligible for an extended warranty on those parts from ford for 100, 000 miles. Ford notified me the next week about the warranty only after the repair. The car drove better for a couple of weeks but then the shudders returned and began to worsen. I was going to take it in and have ford look at it again but then on 9-14-2014 I was exiting my car and there was an overwhelming odor of burnt rubber coming from the engine. I decided right then I was not going to put up with the defective and possibly dangerous car anymore and I traded it in at loss. I recommend a serious look at this issue. Ford keeps saying these issues are normal for the new design and people are not used to it. I highly disagree. I got rid of it at a loss. That should say it all.
Shuttering, hesitation, grinding, power loss, roll back, stalls in traffic.
Continuance issues with my ford focus 2013 ford focus ?banging, jumping, slipping, shaking and grinding: it's has now become an issue that's affects the drivability and safety of the vehicle and passengers. ?bogging down ?takes off in a lurch, accelerates rapidly at times, safety issue ?cars rolls backward when stopped on a hill. Safety issue ?car occasionally jolts forward when shifting at low gear, safety issue ?I?m told ?it has to learn how you drive.? I drive the car every day and it still hasn't so called, learned ?concerned about even pulling out in traffic for fear the car isn't going to go or will need time to find its gear. Safety issue ?in stop and go traffic it; slips often/hesitating/jerking/stuttering and grinding. ?RPM spikes and drops when shifting. ?noise when making a left hand turn. ?sometimes will not go into reverse at all; on 9/9/14 stuck in a parking spot because the vehicle only moved two feet in reverse. Prior to this incident, the vehicle was towed into dealers because it would not go into reverse at all.
Loud grinding noise coming from a brand new ford focus. Being told that the sound is normal. I didn't sign up for a vehicle that sounds like it's dragging metal down the street only to be told this is normal for this vehicles dual transmission..
Cpsc: i1490081a. 2013 ford focus. Consumer stated the car stalls, stutters and also lurches between shifts.
Tl* the contact owns a 2013 ford focus. The contact stated that while driving 45 MPH, the vehicle started to jerk, and decelerated intermittently. The vehicle resumed normal operation after a minute. Also, the contact mentioned that the vehicle experienced a clicking noise in the front end of vehicle. The vehicle was taken to the dealer. The technician reprogrammed the vehicle transmission soft wear, replaced the clutch and repaired a major electrical faults. The manufacturer was notified of the failure. The approximate failure mileage was 28,676.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the vehicle jerked and hesitated to accelerate when the accelerator pedal was depressed. The dealer was unable to determine the cause of the failure and stated that the transmission operated as designed. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 50.
The transmission shifts roughly between first and second gear. It causes the car to shutter and on an incline, has caused the vehicle to roll backwards. I have taken the car to a ford dealership at least 4 times to fix the issue, but they have told me each time that there is no problem with the transmission. My driver door and driver-side passenger door have both opened while I was driving because of a faulty latch. They opened on separate occasions, so I have been to ford twice because of the door not closing. Lastly, the AC has two separate issues where it doesn't work. The technicians at ford have not been able to replicate the problem, so it has gone on unsolved.
Tl* the contact owns a 2013 ford focus. While attempting to park, the vehicle lunged forward. On a separate occasion, while idling at a traffic light, the vehicle hesitated when the accelerator pedal was depressed. The dealer stated that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.
Tl* the contact owns a 2013 ford focus. While driving at low speeds, the transmission hesitated while shifting gears. The failure occurred intermittently on several occasions. The dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Car transmission constantly slips/lurches and grinds. Dealer says this is "normal". Car has been close to several accidents due to transmission slipping/lurching at intersections I do not feel safe to drive this car.
When you step on the gas the car hesitates then makes a grinding sound and lurches as the transmission engages. The problem has existed since we purchased the car its been in the shop multiple times, each time we get it back the problem still exists. This is completely unacceptable as we use it for a drivers education car!! The dealership was aware of this problem and they are just as culpable as for is for putting out an unsafe vehicle.
The transmission shakes, jerks, miss-shifts, and makes noises on starts from dead stop. It is horrible in stop and go traffic situations. I've had it serviced twice at the ford dealership, and the car runs well leaving the shop, only to return to the above mentioned problems within a very short period of time. I as well as all of my family members have experienced the problems, and the response I have gotten from ford's representatives is that it is just a minor irritation and not a serious problem. I beg to differ with ford in that it is a serious defect, which is potentially hazardous.
The ford focus 2013 seems to have a lot of issue with transmission. I have taken my car about 8 times now to fix the grinding problem when it changes gear. A software fix was mostly done which solves the issue (may be) for a week and then it starts all over again. They changed the clutch or something related to that and worked fairly better during the winter of 2013 but come summer of 2014 same issue. In fact the grinding issue got so bad that I had no option but to take it back in. It started to grind in every gear possible. Going up the hill was a huge nightmare. It used to grind all the way on the third gear till it shifted to fourth. So imagine sitting inside the car during that time. Also, with the AC on it was a nightmare. I drive a little longer to work than most people and it is a scary drive every single day. The gear does not change smoothly, it does get stuck occasionally and I get huge jerks before it changes, and the dealers and ford have no clue what the issue is. They wont order a recall to fix it nor will they give me a new car. It is potentially unsafe to drive these focus cars. I am scared if the car will stop in the middle of the highway. I hope such a day does not come.
When trying to drive in about 5 inches of snow, the traction/stability control kicked in and made my car go about an 1 inch a minute. Ever since that incident, whenever I start from a stopped position, the car will stutter and sometimes slow down after starting even though I have my foot on the gas. This is not a problem if there is no traffic, but in heavy traffic or fast moving traffic, a person can get run over. There have been several times that the flow of traffic has had to either stop or considerably slow down while my car is slowly getting up to speed. I have taken my car in and the dealership says there is nothing wrong with the vehicle. They state that it is running properly. I have tried to trade in the vehicle and 1 dealership told me that they have heard of this problem by other focus owners. We have a friend that also has the same make and model, but it is an automatic, and they say they have the problem as well. So this is not just a problem with the manual transmission model.
The car is experiencing transmission problems. It shudders and bogs down as I am accelerating, and often lurches forward unexpectedly. The car makes a loud grinding noise when shifting through gears. The problems began in low gears, but I am now experiencing problems at all speeds, including lurching forward. I have taken the car back to the dealership twice, only for them to tell me this is a normal occurrence. I am afraid the transmission issues will cause an accident. I am also concerned that the grinding of the gears will cause damage to other components of my vehicle.
Alarms went off, loss of instrument panel, complete loss of transmission power and engine cut out. "transmission fault, service transmission now" was the message received. Had vehicle towed to ford service center. On august 17, 2014 at 60 miles an hour it happened again. Have had car towed to service center again.
Shifting into neutral (while decelerating/braking) will intermittently cause engine rpms to rapidly drop, resulting in engine failure/stall. Attempts to restart the engine are typically successful, although occasionally requiring multiple attempts, due to engine re-stalling. Key factors seem to be engine oil temperature, and braking/decelerating.
We purchased the 2013 focus at apple ford in red lion pa. We had that car approx 1 month and it would not go in reverse, we were told the jerking grinding hesitations were all "normal". After over a week in the garage it was determined by dealer they would swap out for another focus same year, but had more miles than the original focus. The first VIN # was [xxx]. We continue to have all the above symptoms with the 2nd focus they traded us. I am taking back to garage this week for worsening issues with my transmission. I called ford and they told me that they (ford) could not send a copy of the letter that was mailed out explaining they have extended the warranty to 100,000 miles or 7 years because it is done by a "third party" ?? This includes the input shaft seals, the clutch & or a software calibration. My car is paid off in full and it is ridiculous that I am having to waste time going back and forth with ford about this. I have filed several complaints with no resolution. What happens when the warranty expires, by then will I even have a car that is drivable? I do not even feel safe driving m car, therefore I only use it around home and never on trips or anywhere else. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Experiencing shuddering with acceleration from a stop position. My car makes a very loud noise along with vibrations, took my car into the dealership today, they checked the transmission said it was fine, they test drove it and of course since it is intermittent it didn't do it. I was told this is normal due to the fact that the transmission is an automatic but functions like a manual transmission. Soon as I get in the car drive it about 5 miles and it starts doing it. I'm nervous driving it cause it also feels like it's going to die in the middle of acceleration. I feel that safety is compromised by this issue. It shudders the most at about 18-20mph from 0mph. I don't see how this can be normal, it feels so unsafe.
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