My wife ran out of gas on the highway, at highway speed, when the gauge said she had many more miles to go until empty. She did not expect to run out of fuel and doing so caused a great risk of person al injury and even greater inconvenience. The dealer may want to charge money to fix a problem that is most likely the same parts that I have heard are on recall for the 2012 focus. There also seems to be a wiring issue with the wiper system. It was discovered to not be working one day when I went to use the wiper washer fluid to clean the windshield. There was no fuse problems or warnings that thing might be a problem. This is also most likely a recurring model year issue that has not been fixed but also has not been recalled yet.
2013 Ford Focus visibility complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Wipers will not work when raining. Then they will come on on their own. Then go off again then come on and not turn off even after then engine has been shut off and the key removed. This is a major safety hazard and has been reported several times by several people. 2012 was recalled for this very same thing
Tl* the contact owns a 2013 ford focus. While driving 74 MPH, the windshield wiper dispensers malfunctioned. The contact stated that the windshield wiper dispensers would not dispense the windshield wiper fluid to clear the debris from the windshield. The contact stated that this occurred only in cold temperatures. The dealer and manufacturer were not made aware of the failure. The failure mileage was 7.
Ford focus 2013 se - while driving (in motion), driver's side door unlatched and swung open, and would not close, horn stopped working, interior displays and lights flickered, when pulled over, car would not start. If we were on a highway it would have been tremendously dangerous. Later car did start, but door would not latch, radio was reset, hazards would turn on and off at random. Door latch and horn would not work after this event. Shortly prior to this issue, horn started working at random, wipers would not turn off. When inspected, advised battery was bad and had corroded negative wire to battery. One week after replaced, this event occurred. Clutch in vehicle also jitters when increasing speed from full stop, allegedly corrected at ford dealership after recall (2 years ago). Per research this issue is being caused by a faulty clutch interfering with electrical system.
While driving down the road, the windshield wipers turn on by themselves, with no input from me. Cannot turn them off with the switch. They stay on even after the car is turned off and the key is removed.
Tl* the contact owns a 2013 ford focus. The contact stated that while the vehicle was parked, the windshield wipers activated independently and continued to stay on even after the contact turned off the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the an electrical short in the windshield wiper module caused the wiper blades to fail to respond and advised the contact to take the vehicle to a dealer. The vehicle was taken to billy howell ford lincoln 1805 atlanta hwy, cumming, ga 30040 where the dealer stated that the vehicle was not under recall but offered to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Power steering will go out. Have to turn car off and on to correct the problem. This often happens while driving. The windshield wipers will turn on without the switch being turned on. They will still run even when the car is turned off and the key is out of the ignition. They will not turn on at other times, especially when needed.
Tl* the contact owns a 2013 ford focus. While driving 15 MPH, the vehicle shook violently and failed to start. The vehicle was towed to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. In addition, the front passenger and rear driver side power windows failed to function. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 94,000.
The windshield wiper motor on the driver side stop working in mid wipe. This motor has been replaced 3 times under warranty.
Cause: unknown. Driving down the highway at a normal speed, with no known debris or bumps in the road, I heard a loud pop. Suddenly, my rear window started caving in, crumbling from the top-middle of it, breaking off gradually from there. I was driving safely (no swerving, no collisions), and later inspection found no foreign objects that could've caused the window to shatter.
Tl* the contact owns a 2013 ford focus. The contact stated that the windshield wipers seized. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
2013 ford focus windshield developed bubbles affecting driver and passenger visibility. Bubbles present in a evenly distributed pattern throughout the windshield. Bubbles are roughly 2-5mm in diameter. The presence of the bubbles could affect driver visibility, which could have a detrimental effect on the safe operation of the vehicle.
Poor durability of the new occipital wiper blades on my 2013 ford focus. I live in central pennsylvania. The winter weather and the constant freezing and even zero temperatures has caused the failure of these new fangled wipers that are supposed to hug the windshield and remove water better. The cheap plastic clips that they are held on with have failed 2 times now, this winter. I just had my third pair installed. I just broke down and went to jiffy lube who which will replace them for free within 3 months if they fail. Once the driver's side wiper broke off and flew away on the highway forcing us to drive for miles with none. The second time it just broke off down in the crack between the wiper and the hood. They are mounted poorly and the plastic does not withstand the stresses of winter weather outside. I have no garage.
The driver's side windshield wiper does not work properly. It stops in the middle of the driver's view through the windshield. I've taken it to two different dealers. The first dealer and where I purchased the car, (cronin, ford in harrison, oh) said they could not replicate the problem both times I took it in for repair. I've taken it three times to woody sander ford in cincinnati, oh. They said there was something on the windshield and the wipers worked fine for them after they buffed off the obstruction. Immediately after I left woody sander's service shop, I needed to use my wipers, and the wiper on the driver's side continued to stop in the middle of my view. The exact problem woody sander said they had fixed. This is a safety issue because I can't see to drive when it's raining. It also occurs even when I just try to clean the windshield with the wiper fluid. I've tried to get this issue fixed 5 times since I've had the car and no one seems to know how to fix it.
Windshield wipers froze in place while driving. This has occurred on multiple occasions to the right side wiper but yesterday (3/12/14) neither wiper would work after a 20 mile highway drive during a moderate snowfall. The chronology of events are as follows: 1.) the vehicle is warmed up and the windshield defrosted with the normal automotive HVAC system. 2.) the wipers are used during low speed driving and keep the windshield clear. 3.) at speeds above 35mph, light/moderate snow does not stick to the windshield shield and visibility is better without the wipers running. At some point during travel with the wipers off, the moisture from previous wiper use causes the wipers to freeze in place. 4.) the wipers are needed when speed is reduced or roadspray is encountered and they do not work because they are froze below where the defroster heats the windshield. At this point I must stop and exit the vehicle to free the wipers. I've thus far been fortunate enough to not have encounter serious roadspray while my wipers have been frozen in place, but feel it is only a matter of time before I'm require to stop in a dangerous/impracticable location to free the wipers.
I purchased this vehicle new from ford of mayaguez. I soon noticed that the windshield when wet or foggy was mottled outside the glass. Thinking it needed cleaning I returned to dealer who could do nothing. Repeated attempts to clean it have failed excepting a slight wear of the mottling where the wiperswork. The mottled outside of the glass is pronounced at dark reflecting streetlights or in rain or fog when front view is severely affected. The pattern of the mottled appearance never changes which leads me to believe it is in the glass. Other windows have same mottled appearance when wet but are nit so important as the windshield. Ford does not address this issue, and they have not answered my emails. I doubt this is unique to my vehicle. A few days ago I had to drive at night in a misty rain. Vision was severely impaired, hence prompting this complaint.
The windshield wipers rest on a portion of the windshield that is not heated. After having fully cleared my windshield of snow and ice before my trip, I was quite surprised to find my windshield wipers non-functional when I went to use them to clear road spray from my windshield. What had happened was that the wipers had refrozen to the windshield after having been cleared earlier. I commonly drive with the vehicle's climate control set to the floor/defrost setting to keep the windshield warm, especially on the first leg of a trip. This is the first vehicle I own where the wipers disappear from the view when they are not used. Inspection of the windshield design shows that the lower portion of the windshield is not directly exposed to cabin heat, nor is there a easy path for engine heat to affect this area. There should be, at a minimum, a method to defrost the lower portion of the windshield that the wipers rest on, either through direct thermal electric means, or by exposure to cabin heat when the HVAC is on the defrost setting. Having wipers that randomly not function because they are frozen represents a significant safety hazard when road spray covers your windshield due to greatly reduced visibility. Additional hazards are present because you have no choice to but to immediatly stop on the side of the road to free your wipers. This leaves you exposed to traffic traveling at high speeds while you are stopped, as well as the inherent risk associated with merging back on the road from a full stop without the aid of an on-ramp, or other acceleration lane.
Tl* the contact owns a 2013 ford focus. The contact stated that while driving 35 MPH, the sunroof exploded and separated from the vehicle. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 1,400.
Tl* the contact owns a 2013 ford focus. The contact stated that the driver and passenger's side seat headrest blocked the rearview mirror visibility when reversing. The manufacturer was made aware of the failure. The manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. The vehicle was not repaired. The approximate failure mileage was 100. ..updated 04/24/13 *bf the consumer stated the gas pedal is too close to the brake. It is possible for a person with a wide shoe to step on both pedals at the same time. Updated 05/16/2013
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