Car hesitates when accelerating, especially from a slow or stop. Cannot tell if its a transmission issue or fuel related. Very dangerous, causing car to buck & jerk. Makes it difficult to control vehicle. Seems to be getting worse the higher the mileage.
2014 Ford Focus fuel system complaints
Page 12 of 13: complaints 311 to 340 of 354, newest first, as owners wrote them.
Tl* the contact owns a 2014 ford focus. The contact received a notification of the federal safety agency campaign number: 15v005000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/03/16*lj the consumer stated the problem was rectified. Updated 05/05/16.
Throttle body assembly has been replaced 3 times along with the pedal and the car keeps breaking down. Complaint has been filed with ford and they refuse accept any liability. I broke down 3 times doing 70 miles per hour and almost got into a serious accident. Each part we rec'd has been defective and will only work up to a certain mile and then the car shuts off . I understand that in 2013 they had the same issue but also refused to do national recal. We waited over 30 days for the part to have it crap out again. I was told this part was on national back order as the entire country was oos. To only have the part replaced 3 time.s
When starting the vehicle it has a 'hard start' and idles extremely rough for a car with only 18200 miles. It has done this since I purchased it in june 2014. I've had enough cars to know that this is indeed not "normal". It feels like the idle is not set right and it vibrates enough that you can feel it while in park and idling. I was told by the service manager who is obviously not a mechanic that this is 'normal' for the 4 cylinder engine to vibrate. Also the car continuously shudders, lurches and loses power on acceleration as a result of a faulty transmission. Clutch assembly was replaced at 9300 miles. Note to everyone, upon taking the car to the garage for the fuel pump recall in dec 2015, the car had to be put in the garage again in jan 2016 for the purge valve to be replaced, which resulted in my tank becoming deformed (deformed means it shrinks, but no one bothered to explain that to me). Within a month (after 4 repeated trips to the garage for the same issues: distance to empty calculations and miles per gallon were all over the place, no gas mileage to speak of but each time was told that when diagnostics were performed my car was getting 35 mpg). However, when I put gas in it, I had a 12 gallon tank before purge valve was replaced in jan 2016, 9 gallons was all it would hold and the gauge showed full. The the car used 1/4 tank of gas to drive 27 miles. The vehicle is still shuddering at a stop light & lurching when accelerating and feels as though the tires are grabbing for traction. But it is within 'specs' according to the technicians. I have had the following replaced: 2nd fuel tank; 3rd fuel pump; 2nd purge valve; and 2nd clutch assembly and the car isn't even 2 yrs old yet and has under 20,000 miles. It is a road hazard. I've had it to 3 different garages and still no resolution. Contacted ford (dont bother), I have since contacted the bbb.
I have the same "shuddering" issues as many of these other complaints. I have had the transmission reprogrammed several times and the issue goes away temporarily and then comes back. Worse, the vehicle has stalled while driving on the highway twice. I thought the first time was a fluke because I was able to get going again, but after the second time I had it towed to a dealer. They started the car and let it run for an hour, then plugged in the computer, and called me and said they didn't find anything wrong with it. Meanwhile I see several recalls online related to engine stalling related to electrical signals and fuel pump issues. While my car doesn't have any outstanding recalls right now, I can't help but believe this is the issue. I drive over 300 miles each weekend on busy highways, and now I have a car payment on a vehicle I can't drive because no one can fix it and the problem is still there, a huge safety hazard! I will never buy a ford again, and I'm selling my stock.
I have had problems with my car ever since I bought it brand new. I have taken it back to the dealership so many times but nothing has been done about it. I feel unsafe driving this car.
My car has been a problem since I purchased it new in december 2013. It would make a loud grinding noise, slip when shifting or when downshifting to come to a stop, bog down when taking off and also jerk when shifting after taking off from a stop. I've taken it to the ford dealership several times for the issues and they fixed the clutch once but even since then it still has issues shifting. Also since then I've had to replace the fuel pump as there was a recall on it for my car which the dealership was surprised by because it was the first of this recall they had seen for this car. I've also called ford headquarters twice personally to see about a buy back or trade deal and they said they could do nothing for me at this time. This car is a brand new, junk, safety hazard and needs taken off the road but ford will do nothing. I'm disabled so if it causes a crash I will die instantly and then they will have a big lawsuit on their hands from my family. I've also contacted attorneys and am part of the class action lawsuit for this car as well as speaking to a lemon law attorney. All they would have to do is step up and except responsibility for this and make it right but they won't do anything.
I have escaped being hit multiple times with my car doing this. I have a fear I am going to be rear ended or killed because of my car. The car stalls on the road there is something wrong with the transmission our car has been at the dealership for over a month, second time on the transmission jerking and stalling on the road when you would be stoped at a red light then in motion it jerked when you increased your speed, very unsafe to drive and no one is doing nothing about it. Ford can not fix the problem. Should be a national recall. . Not japordizing my family life for a car that stalls on the road.
Tl* the contact owns a 2014 ford focus. The contact received notification of the federal safety agency campaign number: 15v005000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Shudder in first to second gear losing power with engine or transmission; loss of speed and shaking and no accerlation from stop to start; loss of power and auto jumps up and down without going anywhere.
Purchased a 2014 ford focus in august 2015, for our daughter who is currently away to college. She states that the car "shudders" all the time when being driven. As a parent this is a huge concern, I investigated the ford focus and it didn't take long at all to determine that there are several thousand others in the same condition, as stated earlier our daughter is away at college so it is impossible for us to take care of this situation now . This is very dangerous as several complaints reports state the car loses excelleration and will stall when being driven. Please please help before something really bad happens !!!!!!!!! From what I'm reading ford is refusing to take action, also reported this to simmons/rocwell where we purchased the car and they stated that other ford focus cars that were purchased had tests ran and "no issues" we're determined yet they all reported to have the exact same complaints!!!! I need help as to where do we go from here !!
I received notice of an "important safety recall" from ford motor company in june 2015. I drive 100 to 150 miles a day for work. The dealership is instructed not to replace the fuel pump unless there is a problem. The car has been serviced at least three times since june for unrelated problems. Safety is so important that I received a reminder notice in november. Yet, the dealership is unable to replace the fuel pump until they can prove a problem exists. I have written to ford motor company customer support (see documents attached) only to receive the same response. Ford says there are limited supplies of parts available. The purpose of this complaint is to prevent an injury. Fords notice is clear that a car may stall or stutter while driving, which can lead to a crash. To prevent a crash, injury or death ford motor company should replace defective fuel pumps before they fail. Your attention and intervention may save lives. Sincerely,
Vehicle quit accelerating while trying to make a turn into oncoming traffic. Engine didn't die but coasted for 2-4 seconds. Severe transmission shudder and grinding in separate incidents. Has been to dealer 4 times and they can't determine the problem.
I purchased this vehicle from a reputable dealership in town as a used vehicle but with only 20k miles on it. The dealership refused to let me test drive it on the highway citing dealership rules. Everything seemed to work fine. One week after getting car home it began shuddering and failing to accelerate only to rapidly shift gears once it figured out what it wanted to do. When trying to enter highway the car would run through 4 gears before hitting MPH causing horrible and sluggish performance. When finally get up to 55 MPH or more, the car shutters so bad it is making other parts fall apart and come loose...like the steering and A/C not working properly...I have to go 80 just to get it to reduce slightly. I called up dealer and demanded they repair. Dealer reset transmission to factory defaults which fixed nothing. Took car in 3 more times when finally they admitted it was a clutch issue and put me on a back order list. I waiting 3 months while having to drive an unsafe vehicle but it finally was replaced. To no ones surprise the car performs worse now then it did. Took back to dealer 2 more times, to which I was told the clutch has a 1000 mile break in period. I asked then why didn't anyone say that when I picked it up. Spoke with service manager who keeps trying to tell me they can duplicate the problem...I asked why is it I have the problem 100% of the time I drive it but it never seems to happen when you have it.... I even tried demonstrating but they literally just ignored me and said they didn't hear anything or feel anything...I have reached out to class action lawyers for details on how to sue and get car paid for taken back so I can get a safe car....otherwise I have to drive a known safety hazard.
I took my car to get fixed under the recall for the 2014 ford focus, it was fixed (so they said) but a month later the problem still persists. It jerks while accelerating and it also stalls.
Ref the federal safety agency id number: 10787141. Additional information regarding the sputtering and jerking issue. The issue is a huge safety issue. It is also extremely dangerous when driving the car. It is a hazard and I fear that I could cause and accident when I'm operating the car.
My 2014 ford focus sputters and jerks from the stop position during the initial acceleration.
Car intermittently stalls when the clutch pedal is depressed. This can occur at a stoplight or at freeway speed.
Car jerks and shakes. Especially when taking off or on turning vehicle jerks badly. I understand that is when automatic transmission is trying to shift gears. I have had the clutch replaced once already. This causes a huge danger to me because if I would like to try to make a left turn in front of traffic I never know if my car will go or resist. Sons days are so bad that I just give up driving because it feels as if my car will stall. This is not what you expect a car that you've bought new and paid thousands of dollars on to run like daily. Dealership, today, says it's fine. Initial issues date back to august 2014.
Tl* the contact owns a 2014 ford focus. While attempting to accelerate from a traffic light, the vehicle hesitated to accelerate without warning. The contact mentioned that the vehicle was recently repaired under the federal safety agency campaign number: 15v005000 (fuel system, gasoline); however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
Tl* the contact owns a 2014 ford focus. The contact received notification of the federal safety agency campaign number: 15v005000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 ford focus. While at a stop, the vehicle shook when the accelerator pedal was applied. In addition, the vehicle jerked before accelerating. The failure recurred several times. The vehicle was taken to a dealer who reset the computer and replaced the fuel module, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 10,200.
After completing a stop, when pressing gas pedal, car/transmission stutters then jerks forward. I've tried accelerating more slowly and then tried it faster with more gas, but it makes no difference. The car won't accelerate fast enough to safely make turns before oncoming traffic. I've had this new car 11 months.
First incident car wouldn't start, 2nd incident took car in for lurching, shuddering, 3rd incident rolling back (car still shuddering) they said this was within normal specs. 4th incident have been ignoring it (because it is normal??!!) ... Still shuddering, lurching on take off from a stop, also tires are making a "tire sound" secondary to transmission (most likely due to transmission issues)... Boyfriend and pep boys say this is not normal that its the transmission. Taking it back in on the 15th of sept. 2015, very frustrating. Having boyfriend take it back in because we believe that automotive is still a sexist industry. Have 2 case numbers given to me. Certain it is a lemon, not sure where to go from here. Hate my car.
My daughter's ford focus shudders and hesitates when switching from 1st to 2nd gear. It is an automatic, but has some sort of internal clutch or similar device according to ford. It has been doing this for a few months and was taken into the local ford dealership for repair on june 10. The dealership said they had to order the part and that it was on back order. They are telling us almost 2 months later that it is still on back order with no projected ship date. It is a dangerous situation to have a car that hesitates during acceleration, and I'm concerned about the safety of my daughter and granddaughter when they are in this vehicle. Attempts to escalate this to ford customer service over the past two weeks have resulted in no new information, no projected resolution and no one at ford corporate taking responsibility for what I have indicated is a safety issue. Please let me know if there are steps that the federal safety agency can take to address this situation.
Tl* the contact owns a 2014 ford focus. While driving at 10 MPH, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The contact stated the failure recurred several times. The vehicle was taken to the dealer for diagnostic testing. The result was inconclusive. The contact stated that the fuel pump was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Tl* the contact owns a 2014 ford focus. While driving at an unknown speed, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 15v005000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2014 ford focus. The contact received notification of the federal safety agency campaign number: 15v005000 (fuel system, gasoline) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
This vehicle has trouble accelerating. When at a stopped position or driving at low speeds and you try to accelerate the car sputters, jumps, and almost stalls out. This is extremely unsafe and increases the likelihood of being hit from behind by another vehicle. We have had this vehicle back to the dealer three times. They are either very inept or just aren't concerned about actually fixing this issue. My daughter took the vehicle in once and they told her she had to drive the vehicle for 1000 miles and the car car would fix itself. My sister owns this same vehicle and is having the exact same issue.
Tl* the contact owns a 2014 ford focus. The contact received notification of the federal safety agency campaign number: 15v005000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
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