Tl* the contact owns a 2014 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact called john greene chrysler dodge jeep at 828‑584‑5337 (located at 910 jamestown rd, morganton, nc 28655) and was informed that the parts were not available. While accelerating from a stop, the vehicle stalled without warning. The same dealer was unable to diagnose the cause of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000. Vin tool confirms parts not available.
2014 Ford Focus fuel system complaints
Page 9 of 13: complaints 221 to 250 of 354, newest first, as owners wrote them.
Tl* the contact owns a 2014 ford focus. While driving various speeds, the vehicle suddenly shut off, erroneously shifted, and surged backwards while stopped. The vehicle was taken to crossroads ford of wake forest (10101 capital blvd, wake forest, nc) where it was repaired per the federal safety agency campaign number: 18v735000(fuel system). After the contact retrieved the vehicle, the failure continued. The manufacturer was notified of the failure. The failure mileage was 95,000.
Tl* the contact owns a 2014 ford focus. While operating the vehicle, the fuel gauge displayed inaccurate information and indicated that more fuel was in the fuel tank than actually was in the tank. The vehicle was taken to don gasgarths ford (3156 tamiami trail, port charlotte, fl) where it was diagnosed that the fuel pump was faulty was and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 40,000.
Tl* the contact owns a 2014 ford focus. While driving, the vehicle lost power and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to dick smith ford of columbia (located at 7201 garners ferry rd, columbia, sc 29209, (803) 254-4000) where it was diagnosed, but a failure code could not be located. The vehicle was not repaired. While driving, the rear driver's side door opened independently and the instrument panel indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). The manufacturer was not notified of the failures. The approximate failure mileage was 90,000.
Tl* the contact owns a 2014 ford focus. While driving at an unknown speed, the contact heard a grinding sound coming from the front driver side wheel. Upon inspection, it was discovered that the front brake caliper was faulty. The failure was not diagnosed or repaired. The local dealer (koons ford, 6970 security blvd, baltimore, md) and the manufacturer were notified of the failure. Also, while operating the vehicle, the speed would suddenly reduce and the vehicle would fail to accelerate. The vehicle was taken to the dealer where it was diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The failure mileage was 30,000.
My 2014 focus st stalls every time I come to a stop even with a full tank of gas due to a failing cpv which is part of the current ford recall 18v735. However ford has still not gotten a remedy and my car has been waiting almost almost 4 months now for this recall to be ready since it started.
Car is very hesitant when attempting to accelerate. Highly concerned of recall repair time frame due to possibility of crash. This has occurred since purchase in 2016 during every use.
My car actually stopped on me on sunday may 13, 2018 off I-35 on freeway. I was driving with my son and daughter in law in the car and I begin to feel the car just slow down. It was frightening because I was on the freeway and with no warning, the car slowed down to "turtles pace" and I tried to excelerate but nothing happened. Had to immediately get in lane to get car off the freeway. It stalled out. We had to wait for hours in the dark until my son came to pick us up. I had to leave the car until the next day. I had the car towed to car repair and he told me he could not fix it because of recall. I had to pay the car repair for the part he ordered that he was not able to use. I then had the car towed to auto nation ford in arlington, tx and they charged me to fix the car and did not recognize the recall. I felt like auto nation ford did not even try to see anything as a recall they just wanted there money. My car still hesitates and I am really afraid to drive it but have no chose
Car stalled while driving down a major highway, had to have it towed. Ford has no current fix for the recall on the pcv valve. The only solution they gave me was to keep the fuel tank above half full ("until the vehicle is serviced for this concern customers are advised to maintain at least 1/2 tank of fuel") , however when the issue occurred for the second time I had over 3/4 of a tank. Ive called the customer service line and also talked to the dealership from where I bought the vehicle. Would not offer a rental car because the car is still deemed safe to drive ("an engine stall while driving without warning or without the ability to restart, can increase the risk of a crash.")... Although in the recall letter received says "may increase risk of crash". Also with this recall they say "causing the plastic fuel tank to deform, resulting in an inaccurate or erratic fuel gauge indication" how am I to keep more than a half a tank if the vehicle does not register the correct amount of fuel in the tank. The car is a 2014 and has 54000miles..
Tl* the contact owns a 2014 ford focus. While attempting to drive out of the parking lot, the vehicle stalled. The vehicle was taken to an independent mechanic and then later towed to mahwah ford sales and service (55 franklin turnpike, mahwah, nj 07430). The vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system). The manufacturer was contacted and stated that the parts would not be available until february of 2019. The vehicle was currently still at the dealer until the parts for the repair arrived. The failure mileage was unknown. Vin tool confirms parts not available.
Takata recall. While going down the highway, my car shuddered harder than usual and seemed like it lost power. My transmission light came on soon after this. I took my car to a local dealership and they explained that there was a recall on my car for a control module that would cause my car to stall without notice. When my car stalled it made a loud knock and my clutch brake broke. The dealership told me that the breaking of my clutch brake could not be covered in the recall because it is different section of the transmission. My question is if the transmission is faulty to begin with then wouldn't it affect my clutch brake and cause it to be under too much stress? I now have to pay 1500$ to have it fixed, but the recall is free of charge.
Takata recall.engine stalls w/o notice, inside cab reeks of gas smell. Ford remedy is to keep gas tank 1/2 full. Doesn't work. Just filled up and still stalled while entering into the freeway. I did not use cheap fuel. Very dangerous and the remedy does not work. Took car to dealership twice now and they confirmed it's 1 of 10 focus on the recall. In other words 10% of their focus have this recall and symptoms. I called ford corp and they gave me 2 options, 1)drive car with 1/2 tank or more 2) don't drive it at all. I need it for work #2 is not an option. Ford will not give a loaner car even I told them their remedy is not working and can cause bodily injury or even death.
Tl* the contact owns a 2014 ford focus. The contact stated that there were multiple failures progressing without warning. The vehicle lost power and began to stall. In addition, the fuel gauge was not displaying the correct fuel amount. Woody anderson ford (2500 jordan ln nw, huntsville, al 35810, (877) 315-0514) replaced the clutch assembly, but the vehicle continued to stall. The vehicle was also taken to more than one independent mechanic for diagnostic testing, but was not repaired. The vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline), but it was unsure if the failures were related. The part for the recall repair was not available. The manufacturer was notified of the failures. The approximate failure mileage was 70,000. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford focus. While driving 25 MPH, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to sheehy ford marlow heights (5000 auth road, marlow heights, md 20746) and was currently being diagnosed. The vehicle was not repaired. The contact received a recall notification for the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford focus. The contact stated that the vehicle would not shift into reverse and switched from gear to gear without warning. The check engine indicator was illuminated. The vehicle was taken to galpin ford (15505 roscoe blvd, north hills, ca 91343, (818) 787-3800) where it was diagnosed that the clutch failed. A new clutch along with a motor mount and battery wires were installed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 113,000.
Tl* the contact owns a 2014 ford focus. While driving various speeds, the vehicle stalled, completely shut off, and all the instrument panel indicators illuminated. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Purchased used on 11/30/2018. While driving on freeway, car suddenly lost power, could not restart, had to pull to side of road and wait for assistance during heavy traffic. Second time, same thing happened hile driving on freeway only I was able to continue at aprox. 15 MPH to exit ramp and wait for assistance. Same symptoms during in-town driving: stalling, won't restart, won't shift into next gear- stuck going 10-20 MPH, check engine light on took in for diagnostics: obd code p902.
Tl* the contact owns a 2014 ford focus. After starting the vehicle, the engine suddenly stalled when the vehicle was shifted into drive. Recently, the vehicle would not start and was towed to johnson brothers ford (7455 s. General bruce dr, temple, tx 76502) where it was diagnosed that the canister purge valve, fuel tank, and fuel pump needed to be replaced. The contact was informed that the vehicle was included in the federal safety agency campaign number: 18v735000 (fuel ststem), but the parts were not available. The manufacturer was not notified. The failure mileage was 51,000.
I received a letter from the manufacturer about a recall dealing with the clutch, I took my car to the ford dealership just like the letter stated!well they refused to replace the part, stating my car didn't meet the requirements to be replaced! I left with the car still not fixed! That was 6 months ago, I just took it back to the dealership again, and of course they refusing to replace anything on it under the recall! So, I was told that my car warranty has expired, ( it was still under warranty when I first took it to them) now they trying to make me pay 2300 dollars to get it fixed! Don't every buy a ford!
Tl* the contact owns a 2014 ford focus. When the accelerator pedal was depressed, the vehicle hesitated to accelerate and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the carbon canister needed to be replaced. The vehicle was also taken to opelika ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) and was informed that the parts for the federal safety agency campaign number: 18v735000 (fuel system, gasoline) were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
I took my car in for the issue regaring the recall for "the engine may stall due to a stuck canister purge valve (cpv) within the fuel vapor system" and my second transmission fix within 10,000 miles of the last transmission replacement. The first transmission module fix, my car was in the shop for 19 days. When I recieved my car back, my transmission was shuttering so bad and wouldnt accelerate and was stuck in a gear and would not break or speed up for a couple of seconds. When I tried to take the car back in, they told me that "they fixed the recalled issue so I would have to pay for the diagnostic." in november, I found out that from may to nov. I had been driving on a broken transmission clutch. In november, they finally put in a new transmission clutch, however dont have record of them checking for the recall on the fuel system. When I took my car in for work, they told me that it was going to take a couple of hours, then it turned into one to two days and put me in a rental, however didnt communicate with me about the status of my car. I called multiple times a day, however didnt recieve any details from my mechanic. On saturday, I called again and talked to the front desk agent. I told him that my car was supposed to be done the day prior and I hadnt recieved any update on my car. Later that day, I finally recieved a voicemail stating that they had finished the transmission clutch, however found a oil leak and they "had been doing what best for me" and had been fixing it without communicating to me about it. My car stayed in the shop for an additonal 4 days to fix the oil leak. I ended up being charged for the rental car after I was told that everything was under warrenty and recall so I didnt have to pay for anything. I didnt even know that they were doing this work on my car until days prior. After more than a month, I am still dealing with this problem.
Tl* the contact owns a 2014 ford focus. The contact stated that the vehicle failed to start and all the warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was contacted and referred the contact to the federal safety agency. The approximate failure mileage was 64,000.
While driving on a highway my vehicle 2014 ford focus se began to sputter. Continues to do so until I got in the street on my home and began going under 10 MPH. Once I entered my home to put some items down before returning back out, I attempted to start my car. I noticed upon entry of my vehicle that my radio was on without my keys being in the ignition, also my driver door was still open. I attempted to start my vehicle but nothing happened, it didn't tick nor turn. What did happen though was my entire computer system began to cut on as if the vehicle had started and turned. Radio on, dashboard lights present and then cut off, alert for my low tire, trip timer began running. Then an error code regarding something in the lines of fuel. Wasn't quick enough to take a picture of the error message. When I removed my key and called my sister to inform her that I may need a ride for myself and my 6 year old daughter, the dashboard needles jumped vigorously. While sitting. In the vehicle again, the computer system opened up and my trip timer began running and the radio. Again without the keys in the ignition, they were in my lap. The entire night while my vehicle was stationary periodically my car would cut in and off, and engage without the keys in the ignition nor present near he car. Consequently, the constant running of the vehicle by it self ran the battery dead as well. Attempted to contact the ford dealership, where I purchased the vehicle, and check service and the technician was very rude and continuously interrupted me. When questioning regarding and open recall, 18s32, and mentioning that not only did I call the nthsa number but I also read the recall regarding my vehicle serviceman became even more rude and even disconnected the call.
1.) while in driving motion my car acts like it stalls or gets stuck in a gear or has a problem shifting. 2.) while in reverse motion my car sometimes wants to act like it can't go in reverse, like I can't back up or drive. I restart the car sometimes & then it's fine.
Tl* the contact owns a 2014 ford focus. While driving various speeds, the vehicle stalled without warning on several occasions and the "transmission failure, service engine soon" warning indicator illuminated. The vehicle was towed to the contact's residence in october of 2018. In addition, the gear shifter failed to shift into the drive position and smoke appeared underneath the hood on one occasion while driving various speeds. Morrie's minnetonka ford (13400 wayzata blvd, minnetonka, minnesota 55305, (952) 546-5441) was made aware of the failure and stated that there was no remedy for the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 97,542.
Vehicle is hesitating from start and seems to be having problems shifting into gears. It started about 6 months ago and these past few weeks seems to be getting worse by the day
I was driving last february, 2018, low on gas. About to pull off interstate to refuel. Less than a mile from exit, engine cut off completely. No indicator light ever came on that I was low on fuel. I pulled over into emergency lane. While waiting for tow operator, my focus was side swiped by a tractor trailer and totaled by car insurance. Luckily, neither myself nor brother were injured. We were in vehicle. It was terrible. I just wanted someone with the federal safety agency to know. I do not believe I had a two liter engine in the thing, which is what the incomplete recall indicates.
Tl* the contact owns a 2014 ford focus. While driving various speeds, the vehicle jerked and hesitated when attempting to accelerate. The vehicle was taken to mcnelly whaley motors (750 dolly parton pkwy, sevierville, tn) where it was diagnosed that the powertrain control module, canister purge valve, carbon canister, and fuel tank were faulty and needed to be replaced. The vehicle was not repaired. The contact recently received a recall notice for the federal safety agency campaign number: 18v735000 (fuel system) for the failures described. The contact was informed that the parts needed to repair the vehicle were not available. The failure mileage was 90,000.
Car started stuttering power with in 3 months of having it. Jerks and hesitates when accelerating. Clutch assembly has been replaced 3 times. Car only has 30,000 miles. Sept of 2018 while crossing bridge without any warning car just stopped in mid drive! Very scary! Towed to ford. Was charged for some malfunction??!! Car is still shuttering and has difficulty getting to speed. Filed complaint with ford back in 2016 that I didn't feel car was safe. No response! After this last incident I am afraid to drive very far for fear it will just stoop running mid drive. Avoid all highways because of this
Transmission is defective. Fuel delivery system is defective vehicle stalled while turning left. Almost got hit by oncoming traffic
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