I started smelling gasoline coming from the rear outside part of the car. I took the car to the local Ford dealership and they found a canister purge valve stuck open. They fixed it and I paid $414. A few days later and still smelling gasoline, I took it to tire place so they can lift it up to check the bottom where the fuel tank is located and the immediately saw fuel/gasoline leaking from the tank. I took it back to the Ford dealership and complained how they missed it the first time. They checked it and told me the fuel tank was completely ruined from excessive vacuum effect of the previous canister purge valve issue and that I needed a new fuel tank. They put in a new fuel tank and I told them this issue had a recall on the same make and model of car in 2018 and from that recall, this issue had been fixed then but it just happened again. I paid $2,088 for the new fuel tank and power train control module reset. So the total I have paid to fix this issue over $2,500 and about two days later, Ford motor company issued a new recall 26S40 for this specific issue on this specific 2012-2018 make and model car. So I hope my car will be added and searchable for the recall on both Ford’s and government’s websites when they initiate it on July 6, 2026. I have all the repair receipts and will file for a refund as soon as I receive the recall letter. Thank you.
2014 Ford Focus transmission complaints
Page 2 of 54: complaints 11 to 40 of 1,576, newest first, as owners wrote them.
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear, causing the transmission to slip, and the vehicle shuddered heavily while accelerating forward. Additionally, the contact stated that the backup camera failed to function since the vehicle was purchased in 2022. The vehicle possessed a long history of identical transmission failures. The vehicle was taken to a dealer on several occasions for transmission failures. The vehicle was first taken to the dealer at 56,838 miles, where an electrical failure covered under Customer Satisfaction Program: 14M02 was addressed, and the dealer replaced the TCM assembly, performed adaptive learning, and installed a replacement clutch assembly. The vehicle was taken to the dealer for a second time at 69,000 miles, where the dealer replaced the clutch assembly due to the recurring failure. The vehicle was taken to the dealer for a third time at 90,000 miles, where it was determined that the clutch assembly had failed once more and required a third replacement. The dealer was notified of the current failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
My 2014 Ford Focus with a DPS6 dual-clutch transmission began experiencing severe shuddering and harsh shifting. A Ford dealership confirmed the concern and diagnosed DTC P07A3 — Transmission Friction Element A Stuck On — using Ford's prescribed pinpoint test. Recommended repair exceeds $4,000. Vehicle is available for inspection. This is a recurring failure on this specific vehicle. Ford's own warranty history documents six prior DPS6 repairs between 2016 and 2023, including two full clutch replacements, three TCM/PCM reprogramming sessions, and a full TCM replacement under program 14M02 — all at Ford dealerships. The current failure occurs just 35,000 miles after Ford's most recent transmission repair. Prior repair orders document dangerous safety events including sudden loss of drive while in motion, no-start conditions, and complete loss of throttle control on the highway — consistent with the known DPS6 failure pattern. Ford issued six Customer Satisfaction Programs covering this transmission over eleven years — 14M01, 14M02, 15B22, 19N07, 19N08, and 14M02 Supplement 7 — acknowledging a persistent design defect. Despite this documented repeat failure history on this specific vehicle, Ford has denied goodwill assistance. I am requesting the federal safety agency investigate Ford's continued denial of repair assistance on vehicles with documented repeat DPS6 failures and the ongoing safety implications of this transmission's known design defects.
The Transmission Controm Module (TCM) has gone bad on my car. Ford has recalled other cars of the same Make, Model and Year, but they refuse to repair the same problem on mine, because my VIN was not included in the initial recall
I am submitting this complaint regarding ongoing transmission and Transmission Control Module (TCM) issues with my 2014 Ford Focus. In October 2022, the transmission was replaced, yet I continue to experience serious transmission-related failures. Most recently, the vehicle would only start in neutral and would not reliably shift into drive or reverse. These recurring issues have made the vehicle unreliable and unsafe. I have contacted Ford Customer Service three separate times seeking assistance and a permanent resolution. Despite these efforts, I have not been provided with a fix that addresses the root cause of the problem. Ford has long been aware of widespread TCM issues affecting certain Ford Focus models, making the continued failure of this vehicle especially concerning. My greatest concern is safety. During a recent incident, the vehicle unexpectedly slammed into gear with significant force while my son and I were inside. The sudden engagement nearly caused me to lose control of the vehicle and almost sent us into a ditch. Had road conditions or traffic been different, the outcome could have been much worse. I have dash camera footage documenting the incident and am willing to provide it upon request. A vehicle that has already undergone a transmission replacement should not continue experiencing severe transmission-related failures, particularly failures that create a risk of loss of vehicle control. This ongoing issue places not only my family at risk but also other motorists sharing the road. I respectfully request a thorough investigation into the recurring transmission and TCM failures affecting my vehicle, including a review of the October 2022 transmission replacement and Ford's response to these repeated issues. I also request that Ford provide a permanent solution and appropriate assistance given the history of repairs and the known defects associated with this model. I have made every effort to work with Ford and they could care less.
hello my name is [XXX] and I bought this 2014 Ford focus from a private dealer without being told what was wrong with the car for 4100 dollars and since I have had it it's been giving me problems it has a salvaged title.also it sounds like the inside of the hood is gurgling water ,sometimes it won't go in to reverse,it has a hard start the tcm module needs to be replaced and I guess it has something to do with the check engine light going off and turning back on every other day something about the clutch keeps popping up.i looked it up the first time and it said that it was a recall now it doesn't show any recalls anymore can you please help me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle with the powertrain and clutch warning lights illuminated. The contact also stated that the vehicle failed to shift into reverse. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
The contact owns a 2014 Ford Focus. The contact stated that while entering a highway from an off-ramp at 50 MPH, the vehicle began to hesitate upon depression of the accelerator pedal as an unknown warning light appeared on the instrument panel. The contact stated that the RPM's began to rev to a high level as the "Transmission Fault Service Now" warning message appeared on the instrument panel. In addition to the transmission failure, the contact stated that an abnormal, swishing sound would emit from the engine while driving at various speeds. Despite the failure, the contact managed to drive the vehicle back home at a low rate of speed. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency ID Number: 13V523000(Power Train). The contact was then informed if the failure were to occur for the second time, the dealer would cover the parts and labor fee under warranty. The vehicle was driven to the dealer where the transmission control module was repaired. Recently, the contact stated that the abnormal, swishing sound returned in addition to a slight hesitation upon depression of the accelerator pedal as a "Park Aid Fault" warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where they diagnosed the vehicle with a defective Transmission Control Module(TCM). The independent mechanic notified the contact that the vehicle needed to be repaired before the TCM ruined other parts of the vehicle. The manufacturer was alerted of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 75,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact was unsure if any warning lights were illuminated. The contact received the manufacturer's customer satisfaction number: 14M02 in the past. However, when the vehicle was taken to the dealer, the dealer refused to work on the vehicle. The contact stated that the failure was worsening and took the vehicle back to the dealer. The dealer informed the contact that the customer satisfaction was closed. The vehicle was not repaired. The contact stated that the vehicle had seized while driving, and it would take several attempts to start. The contact stated that the vehicle would fail to accelerate intermittently. Due to safety concerns, the vehicle had not been driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated before shifting to the next gear and jolted into gear while upshifting. The contact stated that while stopped at traffic lights, the vehicle vibrated abnormally. The contact stated that whenever the vehicle was warmed up, and attempting to shift to reverse(R), the transmission failed to respond. The contact had to wait for the transmission temperature to drop and then shift into reverse(R). The ABS, ESC, and transmission warning lights were illuminated, and the message “Hill Start Assist Unavailable” was displayed. Additionally, the contact stated that while the A/C was activated, there was water accumulating in the passenger’s side footwell, causing the carpet to become saturated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there were several major failures with the transmission. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 53,300.
The contact owns a 2014 Ford Focus. The contact stated that the vehicle was repaired under Manufacturer Recall Number: 14M02. However, after the repair was completed, the vehicle started stalling while driving at various speeds, and the transmission failed to shift above second gear. The failure was intermittent but was a recurring failure. The vehicle was taken to the same dealer several times; however, the dealer was unable to repair the vehicle. The vehicle was taken to another dealer, who scanned the vehicle and retrieved DTC: P0606 and P0702. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power and unexpectedly came to a stop. The message that the transmission was hot was displayed. The vehicle was restarted and driven back to the residence, but then failed to restart. The vehicle was towed to a dealer to be diagnosed. The vehicle was diagnosed with fuel system and clutch failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000. The VIN was not available.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an Auto Zone, but no diagnostic trouble code was found, and there was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 107,500.
My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicle is “outside of their programs” and refused to help, despite this being a widely known issue with Ford Focus transmissions. This defect affects the safe operation of the vehicle and should be investigated.
Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX] . The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerShift DPS6 dual-clutch transmission defect affecting 2012–2016 Ford Focus vehicles. The hesitation and delayed engagement create a potential safety hazard when merging into traffic or attempting to accelerate normally, as the vehicle does not respond immediately to throttle input. The vehicle also appears to have electrical irregularities associated with the transmission control system, which may be related to the Transmission Control Module (TCM) failures previously reported in these vehicles. Although there are currently no open recalls associated with this VIN, the vehicle continues to exhibit transmission behavior that creates an unsafe driving condition. This complaint is being submitted so that the issue can be documented as part of the ongoing safety record regarding PowerShift transmission failures in these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission is over heating while driving and jerking back constantly once it hits mph on 3. It doesn’t drive properly because of the transmission.
Problems with dual clutch automatic transmission Ford Focus Class action lawsuit of 2013.
I am requesting an investigation into a vehicle I purchased on November 28, 2025, in a transaction conducted using the business name RideTime LLC. After taking possession of the vehicle, I noticed inconsistencies related to the title and odometer reading. I titled the vehicle on December 1, 2025, prior to full confirmation of these discrepancies. Subsequent investigation through Experian AutoCheck, consultation with the Virginia DMV, and inspection by a licensed mechanic revealed evidence consistent with title jumping and possible odometer tampering. Additionally, a mechanic identified indicators consistent with prior flood damage that were not disclosed at the time of sale. I acted in good faith and relied on representations made during the sale, including the use of the business name RideTime LLC. Once the discrepancies were confirmed, I immediately ceased any attempt to sell or transfer the vehicle and am reporting the matter for investigation and guidance on proper resolution.
Transmission has a shudder when shifting from first to second gear. The transmission exhibits a noticeable shudder during the transition from first to second gear, indicating potential issues that may need to be addressed. This shudder can affect the overall driving experience and should be inspected to ensure smooth and efficient gear shifts.
The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the vehicle jerked abnormally and was sluggish. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 112,000.
10/02/23. Recall repair 14M02B was performed by blue Springs Ford, blue springs MO. Milage on car 96,028. Car has had normal oil change by same dealer. Car now at 107,000 miles only slightly over 10,000 miles in two years has same TMC issue but code now is P07A5. Diagnosed by same dealership and because 1st time replacement done. They are not obligated to fix again. I would agree except for the lack of miles put on Car since repair. Asking for another repair due to faulty parts.
While has had the transmission recall work done x 2 and was told by the mechanics that to recync “drive it like you stole it” when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60’s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the “drive it like you stole it” to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn’t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn’t this part of what controls the sync in the transmission in the first place? Isn’t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system?
Hereâs an overview of the transmission issues with the 2014 Ford Focus â and how many owners feel Ford Motor Company has repeatedly failed to properly fix them. ð§ Whatâs wrong with the transmission The 2014 Focus (and many models 2012â2016) came with a dual-clutch automatic transmission system (PowerShift transmission). That system used âdryâ clutches â rather than a traditional, fluid-cooled torque-converter â which turned out to be a flawed design in real-world use. Dry clutches tend to overheat, wear out prematurely, slip, and fail, especially under common driving conditions. [XXX] +2 [XXX] +2 As a result, owners of 2014 Focus vehicles reported a long list of recurring symptoms: rough or jerky shifting, shuddering when accelerating from a stop, slipping gears, delayed or harsh gear changes, grinding or clunking noises, hesitation before accelerating (especially dangerous when merging or pulling out), and in some cases failure to shift properly or unexpected behavior like popping out of gear. [XXX] + [XXX] m + [XXX] m +3 For many drivers, these issues didnât appear once â but kept happening repeatedly. In some cases, transmission control modules (TCMs) were replaced; in others, clutch/seal assemblies were replaced. Yetâeven after repairsâthe problems often resurfaced. Ford Transmission Settlement +2 CarComplaints +2 Some complaints describe serious safety and reliability concerns: jerky or unpredictable acceleration or deceleration, failure to downshift when braking (in one complaint the car âlurch[ed] forward into intersections at red lightsâ), slipping unexpectedly â all of which pose danger to drivers, passengers, and others. [XXX] +2 â ï¸ Why many owners and lawsuits say there was a systemic defect According to class-action complaints, the problem isnât just âbad luckâ â it stems from fundamental design, manufacturing, and programming flaws in the PowerShift transmission. The dry- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2014 Ford Focus experienced a sudden failure of the DPS6 transmission. The vehicle shows trouble code P07A3 (Clutch A Stuck On). The car jerks violently when shifting, loses power, hesitates in traffic, and sometimes fails to engage gears properly. This creates a dangerous situation when merging, crossing intersections, or accelerating from a stop. Sport mode stopped working, and the transmission enters a failure state during driving. The problem puts my safety and the safety of others at risk because the vehicle does not respond consistently when accelerating. Multiple times the car lurched or delayed when I tried to pull into traffic. A dealership inspected the vehicle and confirmed the transmission problem, but refused assistance because the TCM warranty was marked “expired,” even though this is a known DPS6 defect that affects many 2012–2016 Focus vehicles. Ford customer service also refused escalation. A warning lamp (Check Engine) appeared, and the issue progressively got worse. The problem is reproducible at any time, and the vehicle is unsafe to drive.
2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue
During acceleration there is a hesitation. With the Transmission almost like the car was put into neutral. The accelerator needs to be fluttered to get it to respond. This has happened several times pulling into traffic. This last time it happened the notice came on stating that the Transmission is over heating. Pulled over to let it cool down. I notice recalls for this problem but my car is not listed. This happens at different speeds Any help would be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I understand there were problems with the 2014 transmissions on Ford Focus models. Even though my car has a manual transmission, I believe it had similar problems to the automatic teansmissions.in switching from 1 to 2, it would sometimes drop. I'm now having issues with my transmission and wondering if the problem is the same.
I am having an issue with the duel transmission. My car has been stalling making it unsafe. It has been giving me a warning saying the transmission is overheating even just driving short distances. The clutch A has been getting stuck and not dis engaging causing the car not to be able to shift gears. I have spent all of the money I have on this car and can’t afford to pay money to get it fixed when ford is aware of the issues when it was manufactured. They have issued recalls and are responsible to fix the problem. The recall needs to be extended so that hard working tax payers like me don’t feel screwed over by ford and out of so much money. I feel taken advantage of. And I’m broke , stuck with a car that is unsafe to me or others on the road.
I am filing a complaint against Ford Motor Company for their refusal to honor Recall 15B22 (Customer Satisfaction Program) related to the transmission issues on my 2014 Ford Fusion Hatchback. We purchased this vehicle as the second owners, and it currently has only 140,000 miles. Despite the recall still being in effect, Ford has denied coverage and is demanding nearly $2,000 to repair the transmission, stating that it needs a new computer. This has caused significant hardship for my family. The vehicle is my son’s first car, purchased with the last of our savings, and it has been stuttering horribly, making it unsafe and unreliable to drive. What should have been an exciting and empowering first-car experience has turned into a stressful financial and emotional burden. Recalls exist to correct known defects that compromise safety and vehicle reliability. Ownership status should not be grounds for denying repairs. Ford’s refusal to perform the repair under Recall 15B22 violates the spirit and intent of consumer protection laws and leaves families like mine without recourse. I respectfully request that your office investigate this matter and require Ford to cover the transmission repair under the recall, as they are obligated to do. I am happy to provide additional documentation, including my vehicle information, service denial, and any related correspondence. Thank you for your time and attention. I look forward to your assistance in resolving this matter fairly and promptly
I am writing to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in Customer Satisfaction Program 14M02, which extended coverage for the Transmission Control Module (TCM). Unfortunately, my vehicle’s failure occurred 2 months after the program expired in June 2025, and I was informed by my dealer that Ford will no longer cover the repair. This situation is deeply concerning for several reasons: Known Defect: Ford has long been aware of systemic failures in the transmission. Numerous recalls, service programs, and even class-action settlements confirm that these problems are widespread and not isolated. Safety Hazard: Transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair Limitation of Remedy: The expiration of 14M02 leaves owners like me with expensive repairs for a defect Ford already admitted responsibility for. Ford’s responsibility to address this issue should not end simply because the program expired, particularly when the defect poses ongoing safety risks. I am requesting that Ford: Provide goodwill coverage to replace/repair the failed transmission control module (or related components) at no cost to me. Extend support for affected owners beyond the June 2025 expiration, as the defect persists in vehicles on the road today. I have filed or will be filing this complaint with the federal safety agency, the Better Business Bureau Auto Line, and my State Attorney General’s office so that my concerns are documented at the federal and state level. I urge Ford to take responsibility and ensure customer safety by addressing this defective transmission beyond arbitrary deadlines. [XXX] 2014 Ford Focus INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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