I purchased the car with 6k miles 18 months ago and have driven it for approximately 15k miles since then. During that time I've experienced a recurring, persistent and severe transmission shudder that makes the car lurch and lag when starting from a stop or shifting from 1st to 2nd gear (although it is less severe - still very noticeable, but not scary when shifting from 1st to 2nd). Starting from a stop is the major safety-related concern for me because the driver has a sense of losing control. I assumed since the car was used it was out of warranty. Then a month ago I received a letter from ford saying the warranty had been extended on the transmission shudder. The letter had my vehicle VIN number on it so I assumed it applied to my vehicle. After taking it to my local dealership they said my car was not under warranty because it had previously been wrecked (prior to my purchase of the vehicle). They charged me $250 to diagnose and confirm it has a severe transmission shudder problem, which they said was not covered by ford. They estimated the necessary repair to the clutch and actuator to be $2,100. I called the ford hotline confused about the letter I received only to be told again the warranty doesn't apply to me because the car was previously wrecked. I understand a previous wreck may void the warranty, but in this case it seems an exception is warranted as this a well-known transmission problem with this model and my symptoms are identical to those documented elsewhere. Ford also refused to reimburse me the $250 I paid to have the problem diagnosed, which I did because they sent me a letter telling me my warranty had been extended. Ford should be required to fix this problem even on cars which otherwise don't qualify for the extended warranty because of some technicality.
2015 Ford Focus transmission complaints
Page 13 of 20: complaints 341 to 370 of 559, newest first, as owners wrote them.
Tl* the contact owns a 2015 ford focus. The vehicle failed to shift into the proper gear the shuddering and transmission issue made the vehicle unsafe the transmission failed to operate as intended while driving at various speeds, the vehicle failed to shift into the correct gear. The contact stated that after the vehicle was started, the check engine warning light illuminated and the transmission failed to shift into reverse. The vehicle was taken to brighton ford, 190 w bromley ln, brighton, co 80601, (303) 800-3235, to be diagnosed. The contact was informed that the shuddering in the transmission was not enough to have the vehicle repaired. The contact was concerned with the vehicle not being able to operate as intended. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 18v169000 (power train). The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 30,000. *dt
Tl* the contact owns a 2015 ford focus. The contact received a recall notice for the federal safety agency campaign number: 18v735000 (engine). Prior to receiving the recall notice, the check engine indicator illuminated. The contact took the vehicle to an independent mechanic where she was informed that the vehicle needed to be serviced by a dealer. The contact also stated that the vehicle began to stall while driving various speeds. The contact no longer drove the vehicle. The contact spoke with matt bowers ford (3724 veterans memorial blvd, metairie, la 70002, 504‑887‑8410) and scheduled an appointment for diagnostic testing. The contact had the vehicle towed to the dealer where it remained for two weeks. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was unknown.
The RPM's constantly jump up and down from 2-4, not accelerating sometimes when I hit the gas stalling and almost pausing happens all the time. Also, the gear switches are not in a safe location. I don't use them and have accidentally hit them while driving which lead to sudden stops on the expressway putting me at risk to be rear ended. Has happened several times.
2015 ford focus. Consumer writes in regards to powershift transmission settlement. *ld the consumer stated the transmission was rebuilt, but the failure continued. When the consumer attempts to accelerate the vehicle stall and then lurches forward berfore resuming noral driving. The failure was intermittent. The dealer could not duplicate the failure; therefore, the could not repair the vehicle.
My 2015 ford focus has a horrible clutch shudder and slips when you try to pull out into traffic. I have spoken to ford about this and they claim there is no issue that would cause the slippage. They recognize there is a shudder problem, but refuse to do anything about this. This is a huge safety concern and they will not do anything with the vehicle. The title is branded due to an accident involving the rear passenger corner and it being a cheap car. The accident has nothing to do with the horrible transmission/clutch they designed and new that it was a bad design. This shudder/slipping problem has about caused an accident a couple times now as it doesn't always act like this. It will do great for a little while and then when you need to move quickly it will rear its ugly head again. It is the worst when you are trying to pull into traffic or turn ias you pull out it seems, but always from a stand still or close to it.
Vehicle sputters after take off from stops such as traffic lights and stop signs. Pulling out of places into traffic. Vehicle cuts off sometimes after pulling out from locations. The problem is becoming worse and worse. I'm afraid it's going to cut if and I'm going to be killed or seriously injured. Vehicle does this every single day now. Whenever I'm driving and come to a complete stop or if I'm pulling into traffic.
Bought my car from a dealership in 2015. They didnt mention anything about any problems my car might have. It was the perfect car. I drove 6 hours to get this car. On my way home I notice the shudder and vibration. Never have I felt this before. We took it to the dealership and they reset the perimeters and told us to drive it hard that these cars needed to adjust to the way we were driving it. It was still under my extended warranty. Fast forward to our trip to colorado/vegas. Traction control was needed yet it smelt like wire burning. Turned it off. We went to the hollywood sign for pics and the car wouldn't even back up the hill. All it would do was go forward.. Took it back to the shop again they said it was the clutch and it needed replaced. It was only 300 miles out of warranty at this time and they wouldnt fix it.
My 2015 ford focus hesitates during take-off with a known dual-clutch transmission problem. This hesitation causes the car to jolt back and forth with a possible cause to crash into the vehicle in front of you during slow traffic. The service advisor at the ford dealership has explained this as an annoyance instead of a safety issue. Ford has extended the warranty for the clutch replacement, but I bought this car with a rebuilt title and ford will not honor or cover the clutch under the warranty. They want to charge me $2000 on a known problem because of the rebuilt title. Now a days it does not take much for an insurance company to total a car with a small fender bender. Ford motor company should cover the transmission warranty of the car with either a clean title or salvaged title.
Over the past year my ford focus 2015 has begun suffering a terrible "shuddering" when going from stop to moving (specifically the first shift range of 15-20mph), and esp. When going from stop to moving on a turn (stopping at a stop sign then turning for example) , pushing more gas doesn't seem to help accelerate any faster. The clutch has been replaced before but the issue just keeps getting worse, and it really sucks.
Recently had my transmission replaced for 7th time, car still shuddering, hesitating with lack of power whether at a standstill or on the move.
When trying to accelerate from stop my car sputters/ stutters and tries to stall out. It also has something wrong in the electrical system that has caused my stereo and other functions to no longer work
Car shakes badly when accelerating from a stop, especially on an incline. Car can stall and come to a stop when traveling less than 40 MPH. The first issue has been happening since the car was new and the stalling began happenin just in the last week.
Car will hesitate to accelerate leaving you to press the gas harder than needed at times and could cause an accident. Sometimes car wont shift into the correct gear. While driving with cruise control set my car will rev up to 7,000 RPM and stay there for a few seconds. I have multiple videos of this happening and im told its not bad enough for ford to cover it under my warranty because it doesnt meet their requirements for a repair. They have replaced the clutch as well as TCM. A total of 3 transmission repairs and now im passed my warranty so they wont cover the diagnosis. Ive had it looked at multiple times and was told its not bad enough or they cant find anything wrong at all. And my videos arent proof enough even though you can see my cruise is set and my speed doesnt change but my rpms are all over the place, nor is it possible for me to make my rpms stay consistant at a rate. Very frustrating to buy a brand new car to have these issues continue to happen and get horrible has mileage.
Tl* the contact owns a 2015 ford focus. While the contact's daughter was driving 15 MPH, the vehicle would not accelerate when the accelerator pedal was depressed. The contact took the vehicle to four seasons ford (601 duncan hill rd, hendersonville, nc 28792, 828‑693‑4281) and was informed that the vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The dealer informed the contact that the vehicle no longer qualified for the recall due to a prior repair made to the transmission where a strip was welded onto the bottom of the transmission. The contact was informed that they could rebuild the transmission; however, she would have to pay for the repair out of pocket. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 45,685.
Tl* the contact owns a 2015 ford focus. The contact stated that the vehicle's pressure plate was not functioning and caused the clutch to lock and become unresponsive, which resulted in a forced gear change. The failure occurred after an extended time period. The vehicle was taken to marshal mize ford (5348 tn-153, hixson, tn 423‑875‑2023) to be diagnosed, but they were unable to replicate the failure. The manufacturer was contacted and provided case number: 22271967-c6h7w6. The contact stated that he received an unknown recall notice for the vehicle; however, there were no open recalls associated with the VIN. The contact was provided with the number to the federal trade commission. The failure mileage was 70,000.
A bought a used ford car from toyota, the car unknowingly had a recall on it. The car has been seen 10 times, under warranty, the transmission and clutch has gone out, ford and toyota have refused to by back the car. Car has been out of service for 31 days as of now. And I have not received a rental, ford will not open the recall back open. Hendricks won't look at the car they tell me to take it back to ford. While driving the car the car would not exelorate pass 40-55 miles per hour. The radio, bluetooth ports stopped working. The auto start and stop stopped working. I have contacted ford company more than 10 times with 6 case numbers. The last time I was driving the car I was in motion on the highway when I could smell a burning oder, then the clutch pedal went out (stuck in the far back position) then the car when into limp mode and would not excel pas 50 miles per hour after pressing the gas the gas petal goes out. The stick to change gears when out and the car was smoking. I then rolled off the nearest exit ramp where the car came to a stop in the middle of the street
Tl* the contact owns a 2015 ford focus. While driving various speeds, the vehicle stalled without warning due to an active recall. The contact also stated that the vehicle would not reverse when placed into the reverse gear. The vehicle was included in the federal safety agency campaign number: 18v735000 (power train) regarding the canister purge valve. The contact spoke with dunphy ford (7700 frankford ave, philadelphia, pa 19136, 215‑624‑6700) and was advised to bring the vehicle in to be diagnosed, but not to be repaired for the recall. The manufacturer was not notified. The failure mileage was 42,000.
When driving this focus, upon initial acceleration, this car shutters badly. Seems to shutter more on hot days, but this occurs all year round. After doing research, found that this is a major issue with this transmission. Plan on calling dealership to see if this issue can be resolved. I do not want this to become a safety issue for my family.
Transmission shudders slips and is generally sluggish. Sometimes reads in neutral and car is in drive mode. Ford dealerships state clutch assembly and seals need replaced have written documentation from dealership confirming the issue. I contacted ford customer care and was told that there was nothing they will do to repair the problem as ford has not recognized that there is an issue. I was told that I am responsible for repairs even though they are aware of the problem.I was shunned and generally treated very poorly by every f ord dealership I spoke with as they stated they cannot recover the repair costs from ford.
Got the car around 31k miles I've been doing uber since I'm a college student who desperately needs money all the time. My transmission just went on my 2015 ford focus se in the middle of traffic while I had a passenger. I was going about 20 MPH around a round about, when the engine suddenly stalled. On the dash it said transmission is overheating wait 5 minutes. So I did. The transmission wouldn't go into gear. I had a previous 2013 model with the same transmission problem. To think ford would of fixed the problem, they continued to sell these cars. Knowing they had failure with the transmission.
When turning the car vibrates and shakes a lots and make some noise.not sure what this could be but need help with this before something happens. This happened upon turning take off,highway, exhilaration in city also too. I just bought the car I notice third a friend bought this to my attention I thought it was the all whee we drive. Bought car03-08-20 drive out of town in april for wedding.
The transmission in my 2015 ford focus has had numerous transmission control module updates ( TCM ) which the dealership kept saying would fix the problem which it did not in most cases made it worse. The dual clutch has been replaced 4 time's the throw out bearing, and the shift motors for the fix to last between 10,000 to 15,000 miles and the vehicle clutch being replaced again. At the last visit to dealership was advised the clutch need replaced again but was advised it was not under warranty now because the clutch used at last replacement was the latest revised edition that had a 10,000 mile warranty through the dealership to contact ford customer care and open a case up to see if ford will warranty the repair. Was advised to take the vehicle back to the dealership and give them the case number issued by ford. The dealership called later that day and advised that my car was ready for pickup. After arriving at the dealership the clutch had not been replaced was advised at that time it did not meet the requirements of the shutter file number to warrant replacement but it did a week earlier when the vehicle was at the dealership. At the current time the slip's on acceleration. Jerk's and shake's with sudden acceleration from a stopped position. Hill assistance works sporadic to keep the car from rolling backwards when pulling out on a hill. The car at times will not want to upshift or downshift when it need to causing you to have to pull off the side of the road and put the vehicle in park then it will shift correctly from a few days to a couple of weeks. Then the same problem again. But I'm told by ford and the dealership there is nothing wrong with the car now after I got a case number from ford on the transmission. The car currently has only 75,000 miles and has still not been fixed by ford.
Shudder after acceleration
I am the original owner of a 2015 ford focus with no accidents. After 2 years and 20,000 miles the car would occasionally shake violently upon acceleration, where it would then accelerate slower than normal at that. I am greatly worried about the safety of myself, my passengers, and the entire public as a loss of control from this behavior could cause multiple fatalities and greatly impact many financially due to traffic caused by an accident, or exuberant health and/or funeral costs. I have had the issue fixed once under warranty (costing me a day of work as ford denied me a rental even though the issue was unequivocally their fault), but I know the issue will come back soon as it has for many others. Upon which, I will have the transmission replaced again and will sell the car to an unsuspecting buyer who may be more likely to cause an accident as they will be less informed on the issue when the problem of the defectively engineered car rises again. This experience has steered me away from american cars for the rest of my life. I have never had any issues with the 1996 honda civic I bought in 2008 and sold in 2015.
The car jumps, shakes, and jitters when taking off from a start. Often times jerks badly and feels as if it will not want to go!
I was at a stop light. When I began to slowly accelerate away from the light my car shook aggressively and stalled in the intersection. Luckily other cars were able to stop. I restarted my car and put it in gear it began to shake again. I turned the car off. Eventually I started the car and drove it home shaking every time I accelerated. I took it to beau townsend ford. They told me it was a clutch shudder in the transmission and needed fixed. They said it is a common problem with my transmission. They told me they have problems with the transmission slipping into neural. I purchased my car one year prior and the salesman told me then that the transmission was reliable and effective. He it was a great transmission that never needed servicing during the life of my car. He knowingly lied to me.
This vehicle has severe issues with the transmission. It will shudder upon acceleration and slip gears. At least once while in motion, the vehicle shifted itself into neutral and I lost the ability to accelerate while on the highway. My request for relief in the class action suit was denied with no explanation or way to appeal.
Tl* the contact owns a 2015 ford focus. While driving various speeds, the vehicle would not properly accelerate. The vehicle was taken to akins ford (220 west may st, winder, ga) where it was diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was repaired, but the failure continued. The contact stated that the clutch was serviced approximately eight separate times for the same failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Dps06, shuddering and bucking at low speeds (15-25mph) and slight vibration at around 55 MPH that goes away when it shifts into 6th. Various problems seem exadurated in the rain explained as "driving weird"
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