I am having problems with the transmission on my 2015 ford focus it jerks and slips while driving. I took it to ford and was told that there is a recall on parts of the transmission. I was told the clutches are bad inside of the transmission. Not sure if it's this specific part, I have done some research and found that other focus ow era are having the same problems. The ford dealer is saying this is not a recall issue on my vehicle and refusing to repair it under the warranty, I feel that this is a safety issue as well and should be addressed. My vehicle is not the only one having this problem, I have researched on line in multiple ford forums, read many articles and spoke to other focus owners having the same issues. If this can please be reviewed for safety reasons and corrected. Thank you for your time.
2015 Ford Focus transmission complaints
Page 18 of 20: complaints 491 to 520 of 559, newest first, as owners wrote them.
Tl* the contact owns a 2015 ford focus. The contact stated that the transmission shuttered and jerked several times for months. The vehicle was taken to the dealer (columbia ford-lincoln, 700 7th ave, longview, wa 98632, (360) 423-4321) more than once who indicated that they flashed and serviced the transmission, but it continued to jerk and shutter. While at a stop on an incline, the accelerator pedal traveled to the floor more than once. The contact applied force to the brake pedal and the vehicle surged forward at a high rate of speed once the brake pedal was released. The dealer was unable to provide a solution to prevent the failure. The contact inquired about a manufacturer extended service campaign (14m02) to determine a solution. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
I own a 2015 ford focus and a 2016 ford focus both were in an accident. The 2015 ford focus was t-boned. I got injured and there was no deployment of the air bags. The 2016 ford focus was rear - ended and I sustained additional injuries and the air bags did not deploy either. The t-bone I was entering the intersection on a green light. The 2016 I was stopped and a car in front of me making a left turn when someone slammed into me doing 35 miles per hour. Both times neither air bags deployed. The 2015 sustained over 10,000 in damage it is the red vehicle had a broken tie rod as well as injuries.
When you step on accelerator pedal, vehicle hesitates, transmission feels like it's slipping, especially when you make a turn. I brought this concern up with a ford service manager on my first oil change. This manager advised me they were approximately three months behind on receiving transmission parts for this vehicle. I called this manager a few more times on this matter. On my next oil change, this manager advised me there is no problem with my vehicle. My vehicle is due for its third oil change very shortly. My concern on this problem has gotten worse. This mainly occurs on city streets, red lights, stop signs, etc. I traded in my 2013 focus for this 2015 model and the 2013 did exactly the same thing. This same manager advised me, ford had many problems with the transmissions on this focus model. The name of the service manager and dealership will be given at a later date.
I bought a new 2015 ford focus. For the last 24 months the vehicle has driven very poorly on many occasions. I have had the ford dealer keep the vehicle days at a time to fix it. The vehicle actually drives worse then ever, to the point that at times it is dangerous. I am 68 years old and cant just buy a new car on ss. I am attaching a chat log with ford today. This has gone on for approxmitly 24 months. Thank you.
Since purchasing my 2015 ford focus brand new in july 2015, I was stonewalled by two dealerships over the clutch shuddering/jerking/jumping issue before a third dealership (in another state!) finally replaced it. Shortly after I had a front cover oil leak that was repaired under warranty. Then, one day I was driving and the lights on the visor and radio controls stopped working, they fixed most of it but the passenger visor light still doesn't work. Shortly after that I started hearing a popping sound in the radio, then the radio stopped working completely. Today as I was driving on the freeway on my way to work the transmission blew with no prior warning. I heard a loud noise, then the engine revved and the car slowed down. The check engine light started flashing and I was able to move to the shoulder of the highway. A puddle of transmission fluid was under the car after it was towed away.
My 2015 focus se had transmission shuttering from the first day I bought it. I was told by the dealer (paducah ford) that it was normal with the transmission in the car. After writing ford about the treatment that I received from this dealer I got a call from the dealer that they would not service my new car since I filed a complaint with ford. Ford customer service then told me to start having my service done at pennyrile ford. Right before 30,000 miles I took it to the dealer because the shuttering had gotten worse. The transmission was rebuilt after waiting a week for parts. Now at 33,800 the transmission is shuttering again and I was told over the phone today that it will probability need to be rebuilt again. The transmissions in these cars are unsafe as I have had mine not shift into gear as is was merging onto the highway almost causing a accident. I have also had the transmission go out of gear and the engine accelerate.
"major transmission issues"! Warning & buyer beware: this vehicle is not safe to drive and has an open claim under the states lemon law policy. On 7/22/17 after multiple repairs as stated in this complaint, the vehicle propelled forward behind traffic on a major roadway at a railroad stop towards the gates with an oncoming train. Reported the incident to ford and ford will not cover the repairs. The transmission needs to be replaced on this vehicle and has had multiple clutch replacements at ford. There have been approximately 18 service visits at the dealership since the delivery date of 12/15/15. Onboard sync system- does not work properly after multiple repairs. Ford service manager has warned that the transmission issues are not repairable and the issues will continue to occur despite clutch and transmission repairs.
Issues with the transmission slipping, engine hesitating and not accelerating immediately. Has been to the dealer twice and both time said nothing is wrong. Same issues that is part of the class action lawsuit. Occurs when accelerating from a stop, every time.
Transmission surges at low speeds
Transmission surges at low speeds
Powershift dual clutch automatic transmission.. I purchased my 2015 focus a year ago with 17k miles on it. At 21k miles I had to replace the power shift dual clutch, and I am now at 33k miles and I am on my second clutch replacement due to slipping, bucking, kicking, and jerking from the transmission. Ford is refusing to list this as a recall; . My car is actually getting the new clutch installed this week. I just received in the mail a class action settlement is being pursued against ford for this on going issue with these focus's. I just want to make other motorist aware if they are feeling these same things from their focus or fiesta years 2011-2016 please see about getting it checked out. It's not normal for these cars to be doing this.
When accelerating or driving up a hill, the vehicle stalls. The clutch was replaced once and the issue was temporarily fixed, but has started again. Also has issues where the radio will make a popping noise and stops working.
Vehicle hesitated/lost power upon entering 55mph highway. Took to dealer, waiting on clutch. Sales person had told me this vehicle had redesigned transmission. At first it performed much smoother than my 2012 ford fiesta. Not now. Service dept. Claims new clutch is much better. There is a class action suit against ford now for "power shift" transmission.
Transmission slips/shutters/jerks. The automatic transmission has had problems since new. They have repaired it several times and the problem just comes back. It causes hesitation when accelerating from a stop and is dangerous to drive when it happens. Ford will not repair it until the slippage is outside their threshold, but by that time it is a hazard. These cars need to be replaced.
On a number of occasions, I have lost power in different conditions. I have notified the dealers and they have tried to repair my problem each time. They said this is an ongoing problem with this type of transmission and have decided to increase the power-train warranty. I think it is now up to 10 years and 150,000 miles. Unfortunately, they just want to keep fixing those transmissions and control modules but the situation is very dangerous. The loss of power has happened to me in some different conditions; from going up a hill in a residential area at a low rate of speed, to just driving down the highway. On a few occasions, while traveling on highways, my car was unable to shift into passing gear and even seemed to lose power at speeds of 55-65 MPH when trying to pass other vehicles. On two specific occasions, my car was unable to go into passing gear as I tried to pass another car. However, last week and about two months ago I lost power while I went to pass a vehicle on a two lane road and had to drop back because the transmission did not respond and actually lost power at a moment that could have resulted in a head-on collision if the car I was passing would have slowed down at the same time I lost power and the on coming car did not slow down. This has been scary and surprises me because it seems to be an intermittent problem. They said it is happening to many other similar vehicles as well. I would have reported this sooner if I had known this the federal safety agency site was available. I do not believe the manufacturer should be allowed to just keep putting out unsafe vehicles and continue repairing them when such a dangerous condition risks the lives of anyone who passes another vehicle on a two-lane highway. I hope it doesn't take a school bus with kids getting into an accident as a result of this defect to get corrective action taken to remedy this unsafe condition.
I purchased my first ford focus in 2012 and was forced to trade it after needing 3 clutch replacements in only 20k miles of driving. After reassurance from ford motor company of a new redesigned transmission and clutch in the 2015 models with no known issues after considerable testing, I traded my first focus for my second. To my outrage, not only was I sold a car with a known faulty clutch but I just received my second clutch replacement.. This time in only 13k miles of driving. In a request to ford to buy my car back, I was told my terrible experience with my first focus would not be included in the current request for buyback. Next, I was told by a regional manager reviewing my case, that the clutches continued to fail because I did not "drive my car aggressively enough" despite ford acknowledging thousands being affected by their faulty clutches and current class action lawsuit against ford. Finally, in solidarity for denying my request for buyback, I was offered 6-free oil changes (valued ~$180), a slap in face for the nearly $50,000 I have paid ford over the last 5 years for two ford focuses. In total, I have had 5 clutch replacements in 5 years in two cars; unacceptable.
Transmission shutters when taking off and when shifting gears. A poor excuse for a transmission when the rest of the car is great. Im sorry ford but this is not normal! The federal safety agency needs to quit stalling and do something about this.
The brake pedal depressed all the way to the floor but deceleration was significantly delayed. The steering shuddered and the car jerked from side to side. Front end shuddered repeatedly.
I just bought a used 2015 ford focus, right from the beginning there was jumping and sputtering as I start driving. I see this as a safety problem in the future not just for me but others with this problem. As you can see if your reading this I'm not the only one with this problem, over 50 people with it, just called different names. I read all over the internet about it, lawsuits in two states, ...just how many people have to complain before this gets recalled !!!!!!
Transmission skips, surges, stalls at low speed or accelerating from a stop. I am seeing lots of complaints online from owners and no remedies from ford!!! A recall must be started!!! Very dangerious.
Takata recall. When driving computer or transmission does not change gears on time. Sometimes stays in first gear past 20mph. Problem when driving on freeway and need to speed up. Takata recall. Also seatbelts will not release sometimes when I need to get out of car. It will partially unlock but seatbelt will still be locked in place. I must push seatbelt back in place to totally lock it again the press red button to release. Very dangerous
We bought the car new in 2015. Last year the transmission would skip or jump, jerk at low speed and also when you excellerated. Took it to the shop and they fixed, we thought. The car is in the shop now for the same issue. It's only been 6 months, and the car has only 21,000 miles on it. City street and highway driving.
Tl* the contact owns a 2015 ford focus. While making a right turn out of a parking lot the vehicle shook violently and failed to shift into first gear. In addition, the vehicle stalled without warning. While depressing the accelerator pedal, the vehicle jerked and failed to shift into second gear. The failure recurred twice. The vehicle was taken to the dealer where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 38,000. Updated 05/10/17*lj updated 05/18/2017
My focus has issues shifting (jerks and revs high rpms when taking off) and rolling back at intersections on an incline. I have had the car into the local ford dealer three times, once they "reprogrammed" the automatic transmission controller and one of the other times they replaced the clutch pack. The third time they told me this was normal operation. Before the clutch pack was replaced the vehicle made severe grinding noses like metal on metal. This was while driving at slow speeds in a parking lot.
The transmission is horrible. I shakes it sputters and it makes a grinding sound. At times it seems to take off when all I do is press so lightly on the gas. I have had the automatic clutch replaced. I took them 3 times to fix it, finally when the noise got so bad the dealership decided to fix it. I feel unsafe in this car. I am sure it will only get worse as the car ages. It had a problem since day 1. The dealership kept telling me it was normal.
Car kept bumping and moving unevenly when starting from a standing stop or while driving at speeds below 10 or 15 MPH. The dealer replaced the clutch, actuators, & seals and up dated the PCM/TCM under warranty. The work order date was 9/28/2016 the car had 14757 miles on it.
Tl* the contact owns a 2015 ford focus. While driving various speeds and accelerating from a stop, the vehicle hesitated and jerked into gear. Also, the engine revved and the vehicle lunged forward. The vehicle was not diagnosed or repaired. The contact also mentioned that the rubber on the inside of the wheels was missing. The manufacturer was not made aware of the failures. The failure mileage was 25,000.
Tl* the contact owns a 2015 ford focus. While driving low speeds, the vehicle shook and rattled when switching from first to second gear. The dealer indicated that the vehicle was operating normally and no failure was present. The manufacturer was notified of the issue. The failure mileage was 5,000. Updated 02/07/2017*ct consumer stated the transmission is progressively worse. It is now slipping as it shifts into 2nd gear. Updated 7/12/18
Tl* the contact owns a 2015 ford focus. While attempting to accelerate, the vehicle would not exceed 50 MPH. The vehicle was taken to the dealer where it was diagnosed that wires in the vehicle were chewed by rodents, which caused the failure. The contact was informed that the clutch and wires needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
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