The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH from the driveway, the transmission failed to operate as designed. There was an unknown warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure; however, the vehicle was not repaired due to parts not being available. The contact related the failure to Ford Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
2015 Ford Focus transmission complaints
Page 9 of 20: complaints 221 to 250 of 559, newest first, as owners wrote them.
The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle shuddered before operating normally. There were no warning lights illuminated. The contact had taken the vehicle to the dealer for a power train recall on the vehicle. The vehicle was repaired under the recall however, the failure persisted. The contact returned the vehicle to the dealer who diagnosed the vehicle and determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under the extended warranty coverage. The approximate failure mileage was 87,415.
The contact owns a 2015 Ford Focus. The contact stated while the vehicle was in the driveway, the transmission warning light illuminated. The vehicle was towed to the dealer. The contact related the failure to Ford Technical Service Bulletin 19N08. The vehicle was diagnosed with a transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact towed the vehicle to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.
Transmission occasionally fails to shift into reverse and has issues properly shifting gears automatically. Gear shifting has been a very minor issue for at least 5 years, only happened once. In the past week, the issues mentioned in first sentence has grown progressively worse starting with minor juttering when gears are shifted higher. Reverse issue has started at the start of this week, and the juttering has gotten worse. Vehicle is available for inspection upon request at this time. Vehicle fails to speed up when acceleration is applied for a good while, engine reving into 4000-5000 rpm range before it corrects itself after 5-10 seconds. Acceleration issues may cause collision issues with drivers following. Lack of reverse leaves vehicle requiring to park in ways it can drive forward or roll back out of the parking spot, making parking more dangerous. This system has been a part of a prior recall. Since the recall was supposedly fixed, the system has not been inspected since. The check engine light illuminates from time to time, mainly when the vehicle can't reverse.
The contact's son owns a 2015 Ford Focus. The contact stated while her son was driving 65 MPH, the vehicle decelerated to 20 MPH independently. The contact did not know whether there was a warning light illuminated. The contact's son drove to the dealer but the vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where the gearbox and the transmission clutch were replaced; however, the failure reoccurred. The contact stated that the vehicle was shuddering and jerking significantly while driving. The contact stated that while her son was attempting to reverse, he moved the gear shifter into reverse but the vehicle failed to respond. The vehicle was taken back to the dealer. The vehicle was not repaired. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to respond. The vehicle was taken to the dealer and the contact was informed that the vehicle was included in the federal safety agency Campaign Number: 18V169000 (Power Train). The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer and received a second repair for the failure. The failure recurred after the repair. The dealer was contacted and informed of the failure. The contact was referred to the manufacturer. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The failure mileage was 103,000.
The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was able to coast the vehicle to an independent mechanic where a diagnostic test determined a fault within the transmission. The contact then called the dealer where he was informed that there would be a delay in service due to overwhelming service demand. The manufacturer was then notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal with the transmission fault and check engine warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a defective clutch. The contact called the manufacturer and was informed that her vehicle was not included in the federal safety agency Campaign Number: 18V169000 (Power Train). The contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was 153,757.
I had my check engine light come on afterwards the car started to hesitate. My car is having issues with shifting through the gears and feels bogged down. I took it to a Ford dealership where they tried for 3 and a half hours to get the light to come on again with no luck. They told me to bring it back if the light comes on again.
The contact owns a 2015 Ford Focus. The contact stated while driving 35-40 MPH, the vehicle was hesitating. The contact was able to continue driving and pulled into a gas station however, the vehicle hesitated and started sputtering. There was no warning light illuminated. The contact turned off the vehicle. Upon attempting to restart the vehicle, the vehicle failed to start after several attempts. The contact pushed the vehicle into a parking space with assistance. The vehicle was towed to the contact's residence. The contact replaced the starter however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and the failure was associated to Ford Customer Satisfaction Program Number: 14M02. The contact was informed that the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts would be available within 9-10 months. The failure mileage was approximately 127,000.
The contact owns a 2015 Ford Focus. The contact stated while driving on a highway at a disclosed speed the vehicle started shuddering and shifting then starting hesitating. There were no warning lights illuminated. The contact took the vehicle to the dealer and was diagnosed as the clutch needed to be replaced. The vehicle was repaired. This happen on several occasions The manufacturer was notified of the failure. The mileage was approximately 60,000.
While driving the vehicle it begins shuddering and jerking, when parked and shifted into reverse the vehicle did not move, when brake was applied to shift to park, the vehicle lunged forward up and over the curb. This has been a continuous problem, when is the NHSTA going to do their job and make ford recall these vehicles.
The car intermittently doesn't shift into reverse and struggled to shift from first to second gear and sometimes loses some power when shifting into or while in higher gears. I had it looked into by an independent service center who recommended replacement of 2 clutch actuators which I had done at a cost of $853.17. I didn't drive it for a week after the repairs while on vacation. When I returned, the same issues exist and the engine light is on. I couldn't back out of my driveway and had to drive through my yard to go to work.
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.
3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.
Transmission shudder when acceleration from a start. Sometimes it hesitates when starting out from a stop.
Esta es la segunda vez que se arruina la caja de la transmisión voy caminando y no agarra velocidad voy en el freeway y no avanza no hace los cambios al tratar de rebasar, aparece una luz roja y marca motor. Hoy apareció una advertencia en el tablero que dice transmisión caliente espere 5 minutos voy en freeway do de me parqueo??? Fui a la agencia y no me han ayudado dijeron que debo dejar el carro por 3 meses.ahi parado con ellos repito es la segunda vez en 2 años y medio que esto pasa
The transmission went out and will not go in reverse. Thank goodness my daughter made it her friends from where we had it towed to bulldog transmission. The car is not drivable. It has 116000 mileage. The car did have a louder engine noise that other cars I’ve driven. The car was fine for several weeks, we bought it used. The car had a hard time getting up the neighborhood hill then died in the friends driveway.
I had a ford certified tech work on my Ford Focus and after my recalls were supposedly repaired my car is doing worse than ever, if I stop on a hill I will sometimes roll backwards due to apparent engagement issue, and after a new tcm to fix that my car now displays “transmission overheating stop safely” after a few miles on the highway. it shifts really rough and I haven’t ran the risk of stopping on a hill. Not what I would expect coming from a family who has over 100 years put into working at ford motor company.
The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle started to decelerate without warning. After stopping and restarting the vehicle, the vehicle regained normal functionality. The contact stated that the failure recurred while attempting to accelerate from a stop light. The vehicle was towed to the local dealer who diagnosed that the transmission shift lever failed causing the clutch to fail. The contact was informed that the shift lever and clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.
My car is not currently drivable. It has stalled on the freeway which is unsafe. I had to drive it to a dealership with my car stoppable multiple times. I’ve had it at a Ford dealership and they are unwilling to pay for the clutch. The clutch had an extended warranty through Ford and I ran out of the extended warranty by 20K due to being able to take it in sooner due to it being my only car and the pandemic. I feel that this is on Ford due to it being a safety concern and not being drivable. They had an extended warranty because the clutch on these specific models has been faulty and I already had it replaced 5 years ago. I feel I should be compensated at least for the clutch and they are refusing.
When taking off from a stopped position, such as stop sign or light, car stutters/stalled like jumping. It only does this in first gear, once it has shifted into second it continues to shift fine. However, once back in first gear it does it again. I fear that it will stall completely in first or power way down as I’m pulling into traffic, very likely causing a collision. This is a continual/daily occurrence. The date I specified for date of incident is just a general idea of when this started.
The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle, the vehicle failed to shift into gear as needed. The vehicle then stalled with the check engine warning light illuminated. The vehicle was diagnosed with transmission failure by several independent mechanics. The vehicle was taken to the dealer and diagnosed the vehicle with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90, 000.
Transmission slips jerks shakes when trying to take off. It will not pick up speed until it's in third gear,. This car is not a manual it's an automatic transmission. It was taken to a Ford dealer and we were charged money and told that it was fixed. This Is a 78-year-old womans car. She was unaware that the vehicle had an issue. The car only has 62,000 miles on it and is a 2015. And it also has a warning light that comes on when you drive with the AC on or on hot days or if you drive longer than a few miles a warning light comes on and tells you to pull over and that the car is overheating. Both of these items I'm listing are very dangerous especially when getting on an interstate or pulling out in traffic. I don't know if it's an electrical issue with the overheating light coming on but the radio has also stopped working. The transmission definitely has a safety issue. I'm afraid of driving very far because of these two issues.
Car studdering and shuts off. Transmission seems to get hot and causes car to shut down. After a few minutes can restart car and go again. This seems to happen more if the car stops and goes alot.
The contact owns a 2015 Ford Focus. The contact received notification of Customer Satisfaction Program Number: 19N08 (Transmission Clutch Warranty Extension). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was not able to reverse. The check engine warning light and transmission failure warning message were displayed. The vehicle was taken to the dealer, but the dealer informed the contact that there was no recall associated with the VIN and she had to pay out-of-pocket for the repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
When moving forward from a stopped position, the front tires shake/stutter which requires you to let up on the accelerator and move forward at a lesser speed to stop the shaking/stuttering. Also while the engine is warming up, the transmission is slow in changing gears, and in some cases it doesn't feel as if they change at all.
The transmission control module was the first to be replaced when the car began to shudder upon acceleration from a complete stop. Took to Ford Dealership where it was replaced under recall warranty. In 2020, was driving on highway and merged to an exit when at a red light then green car would not move forward. Car was turned off and on and nothing. Was stuck in the middle of an exit ramp for about an hour until I messed with the clutch and made a popping noise and began to move. Took to Ford dealership and the power train clutch was also replaced. Notified that there was a recall on that part again. Thought problem was fixed, car began to shudder again. It is 2022, the shuddering is really bad again. Took to ford dealership once again, car no longer falls under warranty because of mileage (I am just over 100,000 miles) and it is the dual powershift clutch again (the same one on recall) just almost two years later and they want almost $3000 to replace.
My vehicle is having issues regarding the clutch and transmission module. This issue has been going on every since I bought my vehicle new in 2015. The last time they fixed the issue (free) was in May of 2020. When I went to the dealership where I bought my car and where they have replaced this issue, I was told that they will have to charge me to diagnose the problem. I told them that they never charged me before and the issue it’s having is the same so why today are you charging me? They said that it’s because it could be the clutch issue that’s not covered. However they have fixed the clutch issue before in which that time was May 2029. The for recall for my vehicle is 18V169000 to be fixed up to 150,000 miles my vehicle has 102,000 miles. Another recall that I looked up is 18S07 which is regarding the clutch. Website https://www.cars.com/research/ford-focus-2015/recalls/ So why will they not fix my car when both recall # say they will be fixed at no charge to me.
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