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2004 Ford Freestar locks problems

14 complaints (1% of all complaints for this car). Typical mileage when it fails: 57,000.

owner complaints
14
of this car's complaints
1%
typical mileage
57,000
crashes
0
recalls
0

Which part fails

  • Doors: latch
    7
  • Hatchback/liftgate: lock
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Freestar locks problems in other years

20042005

Specific symptoms reported on the 2004 Ford Freestar locks

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Door locks 12

Related recalls

No recalls on record for this model year.

Related investigations

Corrosion of Third-Row Seat AttachmentOpened December 21, 2011, closed April 27, 2012

ODI has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.Additionally, ODI identified 4 similar reports from Ford's response to the investigation.Ford submitted a total of 10 reports to ODI (6 of 10 Ford reports are duplicates of ODI reports).The complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).The first report of this condition was received in March 2011 and subsequent reporting frequency indicates a potentially increasing trend over time.ODI seeks to evaluate the potential occupant safety risks resulting from structurally degraded seat anchorages.In addition to the subject vehicles, ODI also will collect and review information on MY 2005-2007 Freestar/Monterey vehicles that appear to have a seat design identical to the subject vehicles.To date, ODI is not aware of any similar complaints on the MY 2005-2007 vehicles.ODI also will collect and review information on Freestar/Monterey vehicles used outside of the salt belt states.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-003) to further assess whether a safety defect exists in the subject vehicles.The ODI reports cited above can be reviewed online at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers: 10454977, 10453826, 10452933, 10450587, 10450559, 10450295, 10446564, 10442809, 10441641, 10441489, 10440616, 10438529, 10436592, 10433928, 10424850, 10420028, 10410491 and 10399896.

PE11039

What 2004 Ford Freestar owners say

Most recent owner complaints, unedited.

Filed Sep 14, 2015 · Electrical, Locks · 120,000 miles · TX

Tl* the contact owns a 2004 ford freestar. The contact stated that the rear door latch was loose. The latch required readjustment in order to connect the latch. The contact also indicated that the plastic piece on the rear seat lever fractured and the bottom latch was used as a temporary option to lift the seat up and down. The front passenger side window also failed to open and close. The motor for the window regulator was replaced but the failure recurred and the window on the passengers side still would not open and close. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Filed May 9, 2014 · Locks · 100,000 miles · NY

Tl* the contact owns a 2004 ford freestar. The contact stated that the rear hatch door would not open manually. The hatch button that opened the door would only operate intermittently. A private mechanic diagnosed that the door locking devices needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted. The failure mileage was 100,000 and the current mileage was 110,000.

Filed Aug 15, 2013 · Body, Locks · ME

Backdoor won't unlock and now door won't close or lock.

Filed Apr 3, 2013 · Body, Electrical · MI

The latch on the rear of the van has rusted closed on three separate occassions. It is presently rusted shut and the back hatch doesnt open as a result. There is a recall on the third row seat due to water leakage from the rear tire well. This has to be related as the carpet throughout the van gets wet. Even the front drivers seat where it attaches to the floor is soaked, posibly leaking from front tire well.and all the way down the interior of the car to the third row. There is also a short in the dash lights due to water leaking into the dash area. The car radio stays on when it feel like it and you have to hit the drivers window button for the radio to shut off otherwise it drains the battery and the car will not start. The car was at the electrical shop a year ago and could not find the problem.

Filed Sep 8, 2011 · Locks, Seats · IA

Letter from senator grassley on behalf of constituent problem with the locking mechanism for rear seat of his 2004 ford freestar *tgw the locking mechanism for the rear seat rusted from the inside.

Filed Aug 9, 2011 · Locks, Suspension · 114,000 miles · IL

Tl* the contact owns a 2004 ford freestar. The contact stated that the front axle assembly detached from the vehicle while in a residential driveway. The vehicle had not been involved in a collision or road hazard. The vehicle was towed to a local mechanic who repaired the vehicle. Later, the rear cargo door latch became inoperable. The vehicle was taken to the dealer but was not repaired. The manufacturer was contacted who offered no assistance. The failure mileage was 114,000.

Filed Mar 23, 2011 · Locks · 57,000 miles · NY

2004 ford windstar intermittent problem with driver's side passenger door automatic retraction feature. Automatic door will start to close or open when passengers are entering or exiting vehicle and will not retract. Once door open with-out warning while vehicle in motion.

Filed Mar 25, 2010 · Brakes, Engine · 102,000 miles · MD

Bought van in june 2007 nothing but problems since. Replaced battery within 2 months of purchase. Replace o2 sensors 3 times and need done again. Replaced transmission, radiator, egr valve, brakes 4 times, tie rod 2 times, calibers 2 times, rotors 3 times, fuel line, you name it, we have had to fix it. Nothing but problems. We have spent close to 8k since feb 2008 on this vehicle and we can not get ford to help us at all. Now the axles need replaced as well as sensors again. The dvd player quit working after 4 months, driver side heated seats quit working after 4 months. Back passenger door sometimes won't open or unlock and sometimes it won't close when you try to close it. This vehicle has put my family in serious harm and we almost got into major accident do to most of the issues ie transmission stalled on interstate and had no warning at all. Worst vehicle of all times. I can not trade in becasue I owe over 11k on this piece of crap. Ford needs to refund me all of my money and suffering as well. I have thought about suing them for damages and selling this crap to us especially with 3 small children and having to travel to see family due to husband being a marine and always being deployed. Almost missed seeing my grandpa for the last time before he did back in sept because of the transmission. This vehicle needs to be off of the roads forever. All of them. Everyone that we know that has these vehicles have the same problems as us.

Filed May 12, 2008 · Locks · 52,000 miles · GA

Tl*the contact owns a 2004 ford freestar. The contact stated that the mechanism for the rear door handle was defective. The door handle came off in her hand when she was opening the latch. Ford is not repairing the failure under warranty, although the contact signed up for the most expensive coverage. She feels that this is a safety issue because her three year old child can open the door. The parts have been on back order for two months. The parts for the repair have just arrived at the dealer. The repair will cost between $500 to $1,000. The failure mileage was 52,000.

Filed Apr 24, 2008 · Body, Locks · 9,000 miles · MO · 1 injury

In nov, 2007 my 7 year old granddaughter started to exit the back passenger van door. The door opened and she was about half way out the door when it started to close on her. My husband had already got out of the van and was able to stop the door from closing on her. It did not automatically stop and go back on contact. Then in dec my sister-in-law was also starting to exit the van from the same door and the same thing happened to her. The door opened, hesitated and then started to close on her. On april 6, 2008 my 80+ mother opened the rear passenger van door and started to enter the van. The door started closing on her. Her left foot was already in the van and the door closure caused her to fall backwards onto the pavement. Her left foot was tangled under the passenger seat. Her cousin was already seated on the other side and was able to get the door stopped before it hurt her leg any worse. She had landed on her lower back and was sore, stiff and unable to sit comfortably for about a week. I made an appt with the local ford dealer to see if they could find a problem. The first time I took it in, they could not duplicate the problem. I told them it was intermittent,most of the time it worked. When I picked the van up I had the service manager walk out with me, and I showed him how we opened the door from the outside and the door opened and immediately started to close. The service group was testing it by using the buttons on the remote. They tested the van again and found codes of b2589, b2592 and b2594 in the computer for the sliding doors. They then found the latch and sensor assembly were sticking and shorted out. They told us they found the codes in both doors, even though we hadn't had any problems with the sliding door on the drivers side. The only way to "fix" the problem was to replace both sides rear sliding door cables and latch assemblies. This is for a 2004 freestar van with only 10,072 miles! It cost us $736.41 to have this fixed.

Questions about the 2004 Ford Freestar locks

Does the 2004 Ford Freestar have locks problems?

Owners have filed 14 complaints about the locks of the 2004 Ford Freestar, 1% of all its complaints.

At what mileage do 2004 Ford Freestar locks problems start?

The typical (median) mileage in owner complaints is 57,000 miles.

Was there a recall on the 2004 Ford Freestar locks?

There is no recall for this problem on this model year.

Other 2004 Ford Freestar problems

Transmission 851Electrical 118Engine 118Body 94Seats 86Brakes 59Acceleration 33Steering 27Suspension 25Wheels 25Fuel system 23Visibility 16Driver assistance 12Airbags 9Seat belts 6Tires 6Lights 3

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