Tl* the contact owns a 2004 ford freestar. The contact stated that the transmission would sporadically slip and the vehicle would stall sporadically. The contact received notification of the federal safety agency campaign id number: 12v006000 (power train) and took the vehicle to the dealer for the fulfillment of the recall service. The torque converter was replaced however, the repair did not correct the failure. The dealer stated that the transmission fluid was burned and the gears were affected by the failure. The vehicle was not repaired a second time to correct the initial failure. The current mileage was 170,000 and the failure mileage was unknown.
2004 Ford Freestar transmission complaints
Page 7 of 30: complaints 161 to 190 of 851, newest first, as owners wrote them.
Tl* the contact owns a 2004 ford freestar. The contact stated that after starting the vehicle he was unable to shift out of park. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 152,000 and the current mileage was 158,000.
My wife was driving kids to school on the highway and without warning the car vibrated excessively and died. There were no injuries although all were very shaken. I had the vehicle towed to jackson ford where there was a recall on the torque converter. Jackson replaced the torque converter and test drove the vehicle. They contacted me to tell me that the recall work was complete and that they had another repair for a cam positioner to do but they had to order the part. The next day I was informed the part had came in but as they were pulling the vehicle in the shop it lost forward movement again. I asked them if they were going to repair this and I was told that they thought it was an internal issue and it was not their responsibility. If I wanted it repaired it would cost $3800.00. I contacted ford motor company and their representative also said that the torque converter was what was recalled not any internal issues with the transmission. Ford motor company also told me that any further repair would be my responsibility. My argument was that the vehicle loosing power while driving at highway speeds and vibrating aggressively is what most likely caused any other damage. Ford motor company and the jackson ford dealership disagree.
Traveling at 55 MPH, vehicle suddenly lost forward motive power in traffic. Vehicle would not shift into reverse or drive. Vehicle was stalled in neutral. Had to shut off the vehicle and restart after several minutes. Drive engaged for two minutes, then lost power again. Vehicle had to be towed to ford motor company where the torque converter was replaced per recall. Vehicle will still not engage in forward or reverse. Ford technicians said they are unsure of the problem, that the recalled part should have fixed the issue.
Tl* the contact owns a 2004 ford freestar. The contact stated that while driving 10 MPH, the transmission became seized in neutral. The vehicle was towed to the dealer. The technician confirmed that the failure specified on the federal safety agency campaign number: 12v006000 (power train) was not the problem the vehicle was experiencing and was unable to diagnosed the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 184,000.
Had the recall work done on the torque converter end of august beginning of september 2012, upon return of vehicle have had nothing but problems. Last thursday april 4 the vehicle suddenly lost power while going through an intersection. Friday did the same thing 3 times in less than 20 minutes of driving. Replaced alternator, belt tensioner and belt. Mechanic asked what it did, then said it might be the torque converter. He checked power steering, and water pump they are fine. Not sure how a part less than year old could go bad. When my vehicle went in for recall was perfectly fine, since it's return is has been running horrible and nothing seems to really fix it.
This is the fourth time power train control module has gone out during rain event. This time was on a highway traveling at 45mph with passengers. The result was intermittent engine shutdown, loss of steering, and forward motion. This module has been replaced 3 other times. Two times in 2011, and two months ago in 2013.
Tl* the contact owns a 2004 ford freestar. The contact stated that he received notification of the federal safety agency campaign id number 12v006000 (power train) and took the vehicle to the dealer for the completion of recall repairs. The dealer performed a diagnostic test and advised that the recalled component had been repaired. One month later, the vehicle became hesitate between shifting gears. The manufacturer was contacted and offered no assistance. The failure mileage was unknown. The current mileage was approximately 194,000. The VIN was unavailable.
Letter from senator corynyn on behalf of constituent regarding her 2004 ford freestar that lost power, and receive an alert regarding her recall notice 11525 (torque converter), and believes she should be reimburse for her payments. *smd the consumer stated she submitted her original receipts for reimbursement, but she only received $50.00. The consumer would like to be reimbursed for the towing and diagnostic charges.
Power train:automatic transmission:control module (TCM, PCM) vehicle speed control the PCM shorted out because it got wet through the cover of the hood. This appears to be a relatively wide-spread problem and if not addressed and repaired correctly, it could happen again.
2004 ford freestar. Consumer requests reimbursement for torque converter recall notice. *smd the consumer stated he received a call from the dealer informing him, he could bring the vehicle in, to have the torque converter replaced. The consumer stated in june of 2008, a few months after the three warranty had expired. He experienced a sudden loss of engine power while driving. The vehicle was taken to the dealer for an inspection, and it was determined the torque converter had failed. The consumer paid $ 2761.17 to have the torque converter replaced.
Tl* the contact owns a 2004 ford freestar. The vehicle was included in and repaired under the federal safety agency campaign id number: 12v006000 (power train). The contact stated that after the repair was performed while driving approximately 35 MPH, she heard a loud rattling noise. The contact inspected the vehicle and noticed transmission fluid was leaking. The vehicle was towed to the dealer for diagnosis. The technician stated that the torque converter had caused damage to the transmission. The transmission would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 155,452.
Afte rparking van nose in,attempted to reverse with no response from vehicle after multiple attempts to back up was finally able to reverse very slowly with minimal power. When placed in drive took several attempts at acceleration to move forward. Transmission fluid checked by myself and advance auto parts employee and found to be at proper fluid level.drove vehicle 30 miles when it cut off completely,was able to get vehicle to side of road(it was raining heavily and foggy as well). Was again able to get van going and made it another 15 miles before it cut off on me again and was again difficult to take off and required once again multiple attempts to get it moving. Finally made it another 5 miles home and parked vehicle. Had received notice 2 months earlier from ford re a recall related to torque converter. Mechanic at magic city ford in roanoke,va. Said problem with my transmission had nothing to do with torque converter without driving or working on vehicle.
Car lurched forward at a stop. After that check engine light came on. Further diagnoses by ford indicated transmission was damaged. This is 5 months after torque converter was replaced as part of a recall. Obviously transmission was damaged due to faulty torque converter. Lots of people on-line reporting similar incidents.
I had my van in park while I dropped my kids off to the sitter..came back out the van had died..I tried to start and it would not even turn. Though maybe battery..put a knew one in and still nothing. Had to have towed to a shop and they said it was the PCM where it was corroded due to water leaking in. A total of a little over $1200 for part and labor. Very lucky I was parked and not driving at the time when the vehicle died. This part needs to be recalled. There is a flaw in the design that is allowing water to get into the PCM and causing it to go bad. There have been numerous complaints about the same part with other owners.
The PCM internal computer is crashed and cause the veh to run poorly and not start, drained batter, etc - this is an issue with a lot of 2004 freestars as I read online and was told to submit the info so that maybe they will do a recall and get this fixed. Thank god it did not happen while driving.
Tl* the contact owns a 2004 ford freestar. The contact was driving approximately 30 MPH when the vehicle stalled without warning. The vehicle was towed to the dealer for diagnostic testing. The technician advised the contact that the power train control module and the transmission would have to be replaced. The vehicle was included and repaired under the federal safety agency campaign id number: 12v006000 (power train:automatic transmission). The contact stated that the recall repair was related to the transmission failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
Returning from a 'dump run', I noticed the plastic cover for the 3rd row passenger seat, driver side, had been dislodged and was lying on the floor. I went to reconnect it and I found the latch 'floating'. It was no longer part of the vehicle. I could see out through the wheel well. After further inspection, I saw that the welded plate, that should be part of the van was no longer attached. I haven't looked at the tire for damage, yet. This is a design and manufacturing error, as the latch bracket used to secure the passenger seat in place, needs to be a permanent part of the vehicle. The van isn't too old, and should last many more years/miles and for this piece to come loose, is a safety issue as well as a quality issue. I'm afraid to take it to the local ford dealer for fear of being gouged on the cost to repair, which should be at ford's cost. If this was a pick up truck with exposure to the elements all the time, I could see a rust issue. This vehicle is lightly used and garaged nightly, so it shouldn't happen - ever. The other comments on this page are all similar to my experience with this part. Right now, I'm using a strap to hold the piece in place, stretching to the latch on the passenger side. Comment: this van has had too many quality issues since we purchased it in 2006 - torque converter replaced, driver seat heater replaced, transmission replaced, cruise control switch mech. Replaced, ignition replaced.
2004 ford freestar. Consumer writes in regards to vehicle reimbursement for torque converter failure recall. *smd the consumer stated he received a recall notice stating consumers who had already paid for the repairs, would receive reimbursement in the second quarter of 2012. The consumer stated the second quarter has passed and he still has not received reimbursement. On september 8, 2010 as he accelerated to merge into traffic, the engine suddenly revved up and the vehicle started slowing down. After coasting about 2000 feet, he was able to get off at the exit ramp and was able to park the vehicle and called a tow truck. *jb the consumer stated the denial letter stated the extended warranty should have covered the repair. The consumer stated the warranty expired on august 3, 2009 and the failure occurred on september 8, 2010. Updated 11/28/12 the consumer stated the torque converter failed again in january 2012. The consumer stated the dealer used the same flawed parts to replace the torque converter. Updated 02/28/13
The transmission has been rebuilt twice. Both times the mechanic found water in the transmission. The vehicle's radiator has been changed and the torque converter was changed, as possible culprits, but that did not alleviate the issue at hand, as the water returned to the transmission. The car is now at the mechanic for the third time within the year, with water in the transmission. The mechanic is stumped as to what the cause of the water may be.
Power train automatic transmission. My wife while driving with children on a secondary highway lost forward motion while traveling up a hill. Was lucky she was able to brake and steer off highway and no vehicles behind her. It has been a nightmare ever since. Had the vehicle towed to a german ford dealership that quoted us a $10,000 dollar repair to replace the transmission. Found a reputable transmission shop that repaired it for about $4,000, but now the vehicle had multiple error codes, (transaxle, and check engine lite). Replaced multiple sensors trying to solve problem and bounced back and forth between the transmission shop and a different ford dealership that guaranteed they could fix and repair any problem on an american ford. Thought I had a power train control module problem affected because of the tsb (06-14-10). I was assured this was not the problem. In between this, ford issued the recall (the federal safety agency id 12v006000, action number ea09016, recall number 11s25). My vehicle had to sit from january-july 2012 waiting on the recall to be issued on my particular vehicle. After replacing the torque converter under the recall, the german ford dealership still had the transaxle lite come back on, so replaced a sensor. Following this work, the oil pressure lite came on. The german ford dealership replaced the sensor. Now the vehicle will not even start. The vehicle has not been able to be test driven to determine if the transmission is good or not, and the german ford dealership is refusing to do additional work on the vehicle. They do not know what is wrong andmy vehicle continues to just sit there. I have not had this vehicle operational for almost 19 months.
After a major rain storm, tried to start my car and it would start, but would quickly stall. Had to have car towed. Did not have reverse gear. Garage told me I needed a new transmission. Did have a recall notice to replace a faulty torque converter, but died before I was able to get scheduled. I believe the problem started with the PCM board getting wet. Towed to a ford garage for repairs. Hoping that I get treated fairly. I believe ford should pay for entire repair bill - new transmission and new PCM board - after all their faulty parts were the reason for the failure! Not able to 'populate' above "affected parts".
2004 ford freestar. Consumer writes in regards to safety recall notice concerning worn splines in the transmission torque converter. *tgw the consumer submitted the service invoice.
Tl* the contact owns a 2004 ford freestar. The contact stated that while driving 19 MPH the check engine light illuminated and immediatelly after the vehicle stalled. The vehicle was taken to a dealer for diagnosis and the torque converter was replaced. After the repair had been completed the contact picked up the vehicle and on the way home the failure recurred. The dealer was made aware of the failure who advised the contact to bring the vehicle back in order for them to run a diagnostic test. The failure and current mileage was 94,000.
The vehicle loose power will stall with engine running other times engine would stall 2-4 seconds the jump back on happen alot when plgs wires are fine it rains, get engine light also. Resets, but will resume on the next start with emission codes and PCM errors.
On 7 oct. 2012, sunday while driving to kleber kaserne u.s. Army base in kaiserslautern, germany with my wife my 2004 ford, freestar suddenly lost power. The road was wet from rain. I was in light traffic in the slow lane and this proved to be fortunate. I pushed the hazard lights as soon as I realized I had lost the ability to accelerate and was slowing down in a coast on the highway. I steered the car to the side of the road and stopped. My car was still running and the brakes worked. The engine would show an increase in RPM on the display when I touched the gas after I stopped but there was absolutely no power to the drive train. I called my adac auto club, germany for a tow truck and they arrived soon after. The day before this I had driving to frankfurt, germany and wiesbaden, germany on a rainy day and returned that evening. This is a round trip of about 200 miles on the autobahn. The autobahn I take to frankfurt has sections with no speed limits and the traffic is very fast. I am thankful that this didn't occur on the autobahn in heavy traffic. For anyone else this happens too, stay calm and look for a place to get off the road immediately. If a person is in fast traffic such as the fast lanes here in germany this would have been very dangerous because it is common to pass cars here in the autobahn in the slow lane at 70 to 80 miles per hour while watching the rear view mirror for cars in the fast lane that often are traveling in the 90 to 110mph speed. In my ford freestar I often watch out for the high speed german car traffic. End.
2004 ford freestar. Consumer writes in regards to recall notice 11s25/12v006000 concerning transmission torque converter *tgw the consumer stated she received a recall letter in the mail in march. However, the recall letter stated parts would not be available until the third quarter of 2012. In july 2012, when the consumer went to have the dealer for routine maintenance, she inquired about the recall, and the dealer informed her, they were only repairing vehicles, that had actually had transmission failure. The consumer then received an official letter, stating the parts were available. However, she felt the dealership was giving her the run around, in not fixing her vehicle in a timely manner.
At 147000 miles, I needed a complete transmission rebuild. This cost me $2800 due to the fact that there were additional parts not common to a standard rebuild. This was sept. 2011. In january, I am able to note online that there is a torque converter recall for this model. I call ford, I'm told there is nothing they can do until the recall is officially released in the 2nd quarter. Wait until 2nd quarter, no notice in the mail. I call ford in august and tell them this, I am told that ford will fix the car, it will take approx. 4 days and that no rental car is available during this period. If I suffer a total loss, maybe. Basically, I have to be stranded on the side of the road with my two young children before I can get any help with their issue. After rebuild, I start having issues with cylinder 3 misfire. I replace all plugs and wires, still a cylinder 3 misfire as well as overheating and egr valve. Replace egr valve, complete radiator change, coil pack, still issues with misfiring and overheating. I understand that this could be a computer issue, however ford fails to realize this and therefore will not issue a recall. Not that would help since if they took it into the shop to fix it, I would not be able to get to work in the interim.
Tl* the contact owns a 2004 ford freestar. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 12v006000 (power train: automatic transmission: torque converter). The vehicle was repaired however, after the repairs the vehicle would not respond when shifted into first gear or reverse. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 150,000.
Tl* the contact owns a 2004 ford freestar. The contact stated that after having the vehicle serviced under the federal safety agency campaign id number: 12v006000 (power train:automatic transmission:torque converter) the transmission failed. The vehicle was taken to the dealer who diagnosed that the transmission became defective due to the oil not being replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 59,000.
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