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Ford Freestar adaptive cruise problems

41 of the 2,533 owner complaints about the Ford Freestar describe adaptive cruise control problems, most of them for the 2004 model year.

owner complaints
41
worst model year
2004
typical repair cost reported
$3,000
typical mileage
80,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Jun 15, 2020 · Acceleration, Electrical · 135,000 miles · MI

Cruise control doesn't work, transaxle issue-light flashing.

Filed Oct 7, 2016 · Transmission · 98,000 miles · IA

Torque converter failure without warning. I was driving northbound on interstate 380 on 10/6/2016 at roughly 70 MPH in the left lane of traffic. I was not using the cruise control. Suddenly (around mile marker 13-14), the engine revved very high and the van decelerated. I was traveling up a hill and was dangerously decelerating in the left lane of the interstate. I managed to get over to the side of the road (cutting off a semi-truck) with absolutely no propulsion. It felt as though the engine was not connected with the drive wheels. There was no warning this was going to happen, the van just suddenly started decelerating rapidly on the interstate. I noticed quickly because the engine revved up when the transmission let go. I had the van towed to the local ford dealership, where I left it for them to review the issue. The service person at the dealership called me back the next day and informed me that the torque converter had failed completely. I asked them if there was a recall involved with this component. They informed me that the 2006 ford freestar transmission was not included in the freestar transmission recall. I looked it up on the federal safety agency website and confirmed that my vehicle's transmission had not been recalled. The vehicle has roughly 98,000 miles on it, although it is a 2006 model. It appears to have the same problem as the 2005 models. The repair cost is roughly $1,400.

Filed Aug 12, 2015 · Electrical · 180,000 miles · MA

For a few years now various electrical thing have been going on my mini van. The screen that shows mileage, etc. Has a short and can only be seen when it's really dark out at night. Awhile later, as I was driving, my cruise control gave out and no longer works. Now the light for my clock and the screen that tells cardinal directions and the temp outside is dead. I am concerned that this electrical issue could be dangerous. I didn't know about this website to report it till now.

Filed Feb 2, 2015 · Electrical, Transmission · 125,000 miles · DE

Pcm gets wet and causes all kinds of problems! Should be a recall! Can cause vehicle to just stop while driving, shorts out things. Turns lights, radio, etc on even when van not on. Problems with starting when it rains. Cd player and cruise control no longer work, did the PCM fry them too?? Dangerous accidents could happen and I am terrified to drive it but it is only vehicle I have. Please help get a recall!!

Filed Sep 1, 2014 · Acceleration, Brakes · 72,000 miles · AL

Vehicle control center states ABS is not functioning. Traction control not functioning. Cruise control works intermittently. Alarm system triggers intermittently. Abs and traction control failure causes vehicle to be difficult to drive. Dealership states is common issue and there is a tsb on the issue. Requires ABS module and hcu module.

Filed May 12, 2014 · Acceleration, Brakes · 96,340 miles · IA

Some times while backing up the car would lurch. While driving the car would suddenly accelerate while cruise control was engaged oreven just by it self. Sometimes the car was having problems accelerating from a stop.

Filed Aug 22, 2013 · Acceleration, Electrical · 120,000 miles · FL

Was driving with cruise control and vehicle started lurching while driving. While in park rpms go up and down. Feel like vehicle is struggling. Had recall issue taken care of last month. Doors also lock when they want to and sometimes windows don't work. Always happens after rain.

Filed Jul 18, 2013 · Acceleration · 80,000 miles · AL

Tl* the contact owns a 2004 ford freestar. The contact stated that while driving 50 MPH with the cruise control activated, the cruise control failed to disengage. The vehicle was taken to the dealer for diagnosis where it was advised to the contact that the cruise control switch needed to be replaced. The vehicle was repaired but the problem persisted. The manufacturer was notified. The approximate failure mileage was 80,000.

Filed May 21, 2013 · Transmission · 100,050 miles · NY

I became aware of other customer complaints about the transmission/PCM related concerns in 2011 when experiencing a vibration when shifting from 2nd to 3rd (it seemed) and researched my vehicle and possible related concerns. I also discussed with a local dealer and I followed a dealers recommendation by having my transmission fluid changed as recommended to ford specs. The vibration seemed to calm somewhat. Around this same time I noticed my cruise control would work only off and on at different speeds and times. No check engine light ever came on. I sent my an email to ford of canada at which time I was advised that a torque converter recall was coming and that I should contact the dealer. I was advised to wait for the formal recall which I received and booked my recall and it was completed in approximately late 2012. I also had another recall done for a seat concern just in may 2013. While driving to the us may 19th 2013 at 100km/hr my vehicles cruise was acting suspicious (hard shift up) and I disengaged it for this reason. I then noticed my vehicle was at 3000rpms so seemed to be stuck in 3rd gear or something. It then failed (was like I was in neutral) and I was barely able to get off at an exit and had to push my vehicle into a spot at a service station. I was very concerned for my safety and my family at this time. I was in total shock that there was no real warning and if I know if I was in the fast lane I hate to think of the end result. I checked the dipstick for the tranny and there seemed to be enough fluid however slight amounts of smoke came from the dipstick reservoir. No signs of leaking below the vehicle whatsoever. It was towed to a ford dealer and I was left with no real option other than replace the tranny for $3200. My home dealer in canada was closed for the holiday.

Filed Jan 1, 2013 · Acceleration, Electrical · 130,600 miles · CT

Returning from a 'dump run', I noticed the plastic cover for the 3rd row passenger seat, driver side, had been dislodged and was lying on the floor. I went to reconnect it and I found the latch 'floating'. It was no longer part of the vehicle. I could see out through the wheel well. After further inspection, I saw that the welded plate, that should be part of the van was no longer attached. I haven't looked at the tire for damage, yet. This is a design and manufacturing error, as the latch bracket used to secure the passenger seat in place, needs to be a permanent part of the vehicle. The van isn't too old, and should last many more years/miles and for this piece to come loose, is a safety issue as well as a quality issue. I'm afraid to take it to the local ford dealer for fear of being gouged on the cost to repair, which should be at ford's cost. If this was a pick up truck with exposure to the elements all the time, I could see a rust issue. This vehicle is lightly used and garaged nightly, so it shouldn't happen - ever. The other comments on this page are all similar to my experience with this part. Right now, I'm using a strap to hold the piece in place, stretching to the latch on the passenger side. Comment: this van has had too many quality issues since we purchased it in 2006 - torque converter replaced, driver seat heater replaced, transmission replaced, cruise control switch mech. Replaced, ignition replaced.

Related recalls

No recalls on record for this model year.

Questions about the Ford Freestar adaptive cruise

Which Ford Freestar years have adaptive cruise control problems problems?

The model years with the most reports are 2004 (22 complaints), 2005 (15 complaints) and 2006 (4 complaints).

How much does it cost to fix adaptive cruise control problems on the Ford Freestar?

Owners who mentioned a price put the repair at about $3,000 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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