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Ford Freestar door locks problems

17 of the 2,533 owner complaints about the Ford Freestar describe doors won't lock, open or latch, most of them for the 2004 model year.

owner complaints
17
worst model year
2004
typical mileage
101,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Oct 23, 2019 · Electrical, Lights · 45,000 miles · FL

2004 ford freestar now.miles 59000 problems started around 45.000 miles started in 2007 with battery dead if car stat a month startted in 2008 right and left low and high beam. Head lamp connector keep melting/ burning up the ground wire transmission making clicking noise in forward and reverse transmission fluid is dark brown door lock dont always unlock or lock on side door left and right side wing windows in back open. But dont close on left and right problems all happen. If ststionary or in motion city street or highway I have. Take picks later .not by the car at the moment .

Filed Jul 25, 2019 · Body · 150,000 miles · SC

Tl* the contact owns a 2004 ford freestar. The contact stated that both the driver and passenger side electric sliding doors would not close properly and would randomly open. The vehicle was not diagnosed or repaired. The local dealer (dick smith ford, 7201 garners ferry rd, columbia, sc) and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the passenger side door was previously serviced for the failure, but the failure recurred. The failure mileage was 150,000.

Filed Nov 30, 2017 · Electrical · 126,000 miles · MT

We own a 2005 ford freestar. The sliding door lock failed on passenger side and could not be unlocked electronically or manually. The local ford mechanic stated that the cost to repair was $600+ for parts & $300 for labor to fix. Approximate failure mileage was 126,000.

Filed Sep 14, 2015 · Electrical, Locks · 120,000 miles · TX

Tl* the contact owns a 2004 ford freestar. The contact stated that the rear door latch was loose. The latch required readjustment in order to connect the latch. The contact also indicated that the plastic piece on the rear seat lever fractured and the bottom latch was used as a temporary option to lift the seat up and down. The front passenger side window also failed to open and close. The motor for the window regulator was replaced but the failure recurred and the window on the passengers side still would not open and close. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Filed Jul 11, 2015 · 50,000 miles · DC

Van will not go into reverse, power windows wont work door locks work strange. Pcm module has mosture also hard shifting while in traffic

Filed Feb 18, 2015 · Electrical, Transmission · 101,000 miles · VA

In 06/2014 my van transmission light came on then went out. I thought it was nothing as time progress I notice that my van was slow and hard shifting. I took it to the nearest transmission auto shop and they told me it was my internal transmission failing. I put it in the shop and the repair cost 1200.00 to fix. It got it out worked fine for a few days then started back slow and hard shifting again. Took it back to mechanic they said they don't see anything wrong with it. I did this several and had no luck with it. 08/2014 I started having more noticeable electrical problems like dash board lights come on now and then radio resets it self sometimes it wont work at not even the dvd player. The doors wont lock alarm goes off when it wants to and power sliding wont close. So I only drove the van around time limiting my trips contacted ford no help there. Then winter comes in all of sudden my van works great dash board lights working dvd and radio working fine most importantly my van transmission was shifting properly but then on warmer days it starts to act up again.on 02/16/20015 my children and I was on our way to get groceries for the winter storm that was coming,the lost power and died luckily was close to home that I could pull over start it again and make it home safely. Then today it will not start up at all. Im a single mother of five young daughters and my oldest daughter and I are both disabled. We depend on this vehicle to get back and forth to our doctors appt. Im planning have a mechanic check my PCM and to see if its water damage. But I've notice several fellow ford owners are going through similar problems. I don't know why ford not willing to own up to their life threatening mistakes.

Filed Jan 2, 2015 · Electrical, Fuel system · 16,953 miles · PA

On christmas eve 2014 I got into my recently purchased 2005 ford freestar minivan to run a short errand. After starting my freestar I put it in reverse but the vehicle would not move. I tried all the forward gears with the same result, the vehicle would not move. The engine RPM's would go up but no movement. I turned the vehicle engine off and on several time with the same results each time. I had to wait till the day after christmas to contact my local ford dealership service department and describe my problem. They looked up my VIN number and said that all recalls on my vehicle had been done including the torque converter recall. I then had my freestar towed to the dealership to investigate the problem. Upon investigation it was determined that water had gotten into my powertrain control module, and that is what was causing the problem. They removed the module and dried it and the connector out then reinstalled it and sealed it. After reinstalling the module they then started the vehicle and were able to shift the vehicle into all the gears and get the transmission to fully function, but now there was a service engine light on. The vehicle now would not idle properly and had a hesitation when trying to accelerate. It was determined after further checks that there were fuel codes coming up and that they were related to the PCM getting wet. It was determined that the powertrain control module (which ford no longer manufactures) would need to be replaced. To fix the problem it would be a cost of $1000.00 for a re-manufactured module and reprogramming in addition to the $650.00 that had already been incurred for the work that had been done so far. Note there had been no problems or issues or engine codes on this vehicle till this problem occurred other than a problem one night with the power door locks not working, which corrected itself after restarting the vehicle.

Filed Jul 26, 2014 · Body · 130,000 miles · OH · 1 injury

When going to put items in the back of the van, the hatch door suddenly came down and hit me in the back/shoulder leaving a bruise and some swelling. When trying to get out from under the door I bumped my head a little as it was very heavy! So, we were propping the hatch with a two-by-four while we try to figure out how to fix it. Then only a few days later, the handle to the hatch just came off into my hand when trying to open up the hatch! There had been no prior warning to either incident. Took it to a ford dealer today and it cost $53.99 just to look at it to see what the problem was and they said it will be another $440 + tax to repair!!!!! This is only to repair the handle back onto the hatch just so that we can actually open it again and start using it again!!!!! We haven't even talked about the cost of repairing the shocks to the hatch, or whatever that issue is!!! The ford dealer says the rod and cable has failed and needs replaced, but can't explain to me how this can happen with no prior warning, or why either incident happened at all. When looking online, this seems to be a common complaint with the freestar, so why isn't there a recall on it???? At the very least, why is it so expensive just to replace a handle????? Ford should fix this problem with a recall, or offer to re-pay customers!!!!!! I had a windstar ('99) that we were constantly putting money into, including a completely rusted and almost cracked in half rear axle, but I was raised by a ford family, so I bought this freestar (2005), hoping for better results! What a joke!!!!! From the bad brakes that need replaced every 1 1/2 - 2 years, to the horrible rusting out of the body causing my 3rd row seats to detach, etc. Etc.etc....never again!!!!! Ford, please make it right!!!!!! I don't have over $500 sitting around to replace a door handle that definitely should last the life of the vehicle!!

Filed Jul 14, 2014 · Electrical, Locks · 126,000 miles · FL

Tl* the contact owns a 2005 ford freestar. The contact stated that the sliding door lock failed and could not be unlocked electronically or manually. The local mechanic stated that the power control module was defective. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 126,000.

Filed May 9, 2014 · Locks · 100,000 miles · NY

Tl* the contact owns a 2004 ford freestar. The contact stated that the rear hatch door would not open manually. The hatch button that opened the door would only operate intermittently. A private mechanic diagnosed that the door locking devices needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted. The failure mileage was 100,000 and the current mileage was 110,000.

Related recalls

No recalls on record for this model year.

Questions about the Ford Freestar door locks

Which Ford Freestar years have doors won't lock, open or latch problems?

The model years with the most reports are 2004 (12 complaints) and 2005 (5 complaints).

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