I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Ford Fusion Energi loss of power problems
17 of the 317 owner complaints about the Ford Fusion Energi describe sudden loss of power, most of them for the 2015 model year.
- owner complaints
- 17
- worst model year
- 2015
- typical mileage
- 15,735
By model year
- 20194
- 20181
- 20174
- 20162
- 20154
- 20141
- 20131
Often reported together
What owners say
On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident
There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Recall Reference Number: 23S33 The safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for certain 2019–2020 Ford Fusion Energi Plug-in Hybrid models. There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Some Ford Fusion Energi Plug-in Hybrid models may not start or may display a "Stop Safely Now" message while driving, followed by a loss of power within a few seconds. There is no resoltuion
The contact owns a 2019 Ford Fusion Energi. The contact received notification of the federal safety agency Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 45 MPH, the vehicle temporary lost motive power and jerked. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed the failure was related to the recall. The vehicle was not repaired because parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 44,000. The contact stated on 2/2/2024, her vehicle died on the freeway. The vehicle lost all power and would not restart. The Ford dealership tells stated that the vehicle will sit there on their lot until possibly the end of 2024 which is when Ford thinks they may have a “fix” for this recall issue.
The contact owns a 2019 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V440000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the check engine light to illuminate, the vehicle to lose power, and rough starts. The failure mileage was 45,000. The VIN tool confirms parts not available.
The contact owns a 2014 Ford Fusion Energi. The contact stated that while her husband was driving approximately 30 MPH, the vehicle lost power steering functionality. The contact’s husband stated that the steering wheel was not responding and required added force to turn the steering wheel. Additionally, the vehicle lunged forward in the direction he was steering. The contact stated that the steering warning light was illuminated. The contact was able to drive the vehicle to his residence. The contact had the vehicle towed to an independent mechanic who diagnosed that the steering module needed to be replaced and programmed. The vehicle had been repaired. The contact's husband stated that the steering failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.
While driving at 40 MPH, the vehicle lost power. There were no warning indicators illuminated prior to the failure. The infotainment screen system and the dash console dials all went completely dark. The vehicle immediately shut down with no power in the middle of the road. The vehicle would not start up again. How can a vehicle be driving down the road and suddenly and without warning go "dark" and shut down and cannot be start up again? Multiple cars (much older cars) had to swerve around my brand new 2018 ford fusion energi plug in. The vehicle is at the dealer and it is awaiting diagnostic testing and repairs.
While driving my vehicle the vehicle jerked and suddenly lost all power. I coasted as safely as possible to the right lane as soon as I had a 'stop safely now' message blink on my instrument panel. I attempted to turn my car back on but couldn't. After a few attempts I was able to turn it back on only to have the same jerk movement and light come on. I coasted once again to the furthest right lane before attempting once more to restart the car. After another short lived take off I coasted to a parking lot. While in the parking lot and eventually being able to turn the car into acc it happened once more and the vehicle shut off again.
I lost power while on the freeway to about 40 MPH from 65 MPH, many indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on as well as the airbag light, I got off the freeway, turned the car off then on again, looked to see if for some reason it was in "l". I ended up getting to my destination, it sat for 2 hours then I started the car again, (because the tow truck was taking too long) and it seemed fine. I drove it short distances the next day, it was still fine (ck engine light still on btw) but after going 20 miles it did it again! Low power, lots of different indications of errors. I also noticed the engine seem to stay at a high RPM at a stop light, prior to this it seemed like it wasn't shifting like it should. (it was taking too long to downshift, not sure if it is because I was driving my other powerful and loud car recently). At the dealer they said it was the ABS relay and needed to be replaced. I have had the car for almost 3 months, it is a 2017 and it was certified used at the ford dealership. They are re-calibrating the other relays/switches and the ABS is still creating a problem. They are replacing it which is good because I wouldn't feel safe if it wasn't going to be replaced.
The vehicle was purchased about 4 months ago with 3,000 miles. Have already filed a complaint with the federal safety agency regarding a problem with wiring harness which caused vehicle to lose power in traffic as well as change gears. Ford looked at the problem and said computer didn't record. Upon receiving car back (5th time for same electrical problem) the car began exhibiting the same problem. On 8/5/17, while in garage the alarm unexpectedly starting going on and off, doors locking and unlocking. See below for details. As of 8/17/17 ford has not been able/willing to escalate it to senior engineering to explain why the events are not recorded in the computer. Please note, we have videos of the vehicle in motion and being loaded on tow truck while alarms etc are acting up. We believe this to be a very serious safety flaw. See below for details sent to ford on 8/8/2017. 1. Called ford roadside - 8/8/17 10:00pm (approx) 2. The car kept turning on and off. 3. Moved car to front so tow truck could get it 4. While I was driving from back of house to front, it put itself into park. And then back into drive. You could feel the electronic dial shifter move mechanically 5. Got to front of house. Alarm continued to trip. Left car on in accessory mode to keep alarm from going off and left in park. After 10 steps away from car (9:55pm) it put itself into drive and drove into the back of my truck. No damage that I can see. But have photos. 6. Decided to move back to garage as to not be a risk to neighbors. The car kept locking and unlocking doors. 7. It's now in garage. It keeps locking, unlocking and power cycling...and short alarm sounds 8. When tow truck arrived, alarm and other electrical issues persisted while being loaded and while the tow truck drove away again, we have a couple of videos, as well as 3 eye witnesses to confirm this behavior.
Related recalls
No recalls on record for this model year.
Questions about the Ford Fusion Energi loss of power
Which Ford Fusion Energi years have sudden loss of power problems?
The model years with the most reports are 2015 (4 complaints), 2017 (4 complaints) and 2019 (4 complaints).
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