2011 Ford Fusion Hybrid airbags problems

Filed Jun 22, 2019 · Airbags · CT

Takata recall campaign number 19s01. In response to recall-vehilce was repaired by hammonahasset ford, madison, ct. On the way back home after picking up the vehicle from the recall the air bag light illuminated. Also noticed that glove box was not aligned correctly and the dashboard compartment was not aligned as well. The dashboard was also not re-installed correctly .a second appointment was made and the service department advised that the vehicle was reporting code b0028. I was advised that I needed to pay a $200 fee to have the compute checked to determine the issue. The dealer was advised that there was no issue with the airbag light when the vehicle was brought in for the recall and they denied to correct the situation claiming that the code was not associated with the airbag recall. I researched the code and it came back to a faulty passenger airbag or wiring issue. A complaint was also filed with ford with no return response. It appears that this is not just a coincidence as the error code is related to the passenger SRS. Now no one can sit safely in the right front and right rear passenger side of the vehicle as the entire right side SRS is disabled. No response from dealer to date and second call made to ford headquarters.

Filed Mar 25, 2019 · Airbags · PA

Takata recall. Having trouble getting fox ford in waynesburg pa to repair the recall

Filed Jan 20, 2019 · Airbags · CA

Takata recall I have been trying to get this issue fixed for the past 2 years. I have called dealerships and the ford corporate main office as well. After calling the main office and opening a claim, I received a notice in the mail that my parts are now available. I called the dealership right away and they told me that parts are not available for my air bag. Every time I speak with someone to get this issue fixed, they tell me to just not let anyone sit in my passenger seat. That is not an option for me because I have 4 children (2 that are teenagers) as long as I don't get in an accident, my car is fine but I don't want to wait to see what's going to happen if I do and my children are in the car!

Filed Nov 23, 2018 · Airbags · FL

Takata inflators. I have been notified by ford that there has been a recall, I have called different dealers to schedule a time to perform the work needed to fix the problem and all they have told me is that they do not have the materials needed to complete the work. The person I spoke to said that they will notify me by phone or text. This has been going on for over a year now.

Filed Nov 11, 2018 · Airbags · TX

Takata recall I have made repeated visits to my local ford dealer and they keep saying they have no replacement parts for the airbag. Its also come back next month. Now their solution is to not sit in the passenger seat. Really? According to your data ford has the lowest completion rate for replacing air bags, by a significant difference. Why is this? Please help me get my air bag replaced.

Filed Oct 8, 2018 · Airbags · NY

Takata recall - 1 year and counting! The dealer (schultz ford in nanuet, ny) still has no replacement parts and will not have them anytime soon. If we want a rental car we must put out $1300 per month and get reimbursed 4-6 weeks later, a financial hardship. I thought the class action suit settled this.

Filed Aug 20, 2018 · Airbags · 24,000 miles · TX

Received notice of safety recall the federal safety agency 16v‑384. Have received letters that part is on order over last two + years. Dealership is delaying fixing problem. Does anyone hold manufactures responsible for fixing a known problem in a timely manner?

Filed Mar 26, 2018 · Airbags · 59,000 miles · TX

Takata recall : my spouse and I have been waiting on parts to come out for this recall since mid-2016, about two years ago, and received a letter in the mail as late as december 2017 saying that there has been a delay with the replacement parts' production. This is an absurd amount of time to have to wait for a safety replacement part. It harms the resale value of our vehicle and will potentially harm my wife, who often sits in the front seat passenger seat. Let's get some regulatory authority and force ford to respect their drivers' safety and time!

Filed Jan 24, 2018 · Airbags · FL

Takata recall the parts not being available for replacement is going on for entirely too long. We have been told there may be significant bodily injury or even death due to an exploding airbag, but nothing has been done for 2 years. Also, it appears other car manufacturers are getting parts, while ford is not. It seems the most at risk cars should be getting airbags replaced first, not those whose manufacturer has the most "pull!" it appears no one cares who gets hurt! I cannot find any way to complain to takata, and ford says their hands are tied. Furthermore, it appears I may not disable the airbag, without permission from the fed. Gov. And at my own expense. I feel violated and am appalled that this can be happening, never mind for the length of time this is going on.

Filed Jan 15, 2018 · Airbags · CA

I called ford serramonte service center at 999 serramonte blvd., colma, ca 94014 and I was told I had a pre-notice and they do not have the parts yet, (air bags). Just scared to drive my car after receiving the notice