Airbag recall, ford gave me a rental about three months ago.. I want to talk to somebody. Most forms will not take the VIN # on my car. I am handicapped , 84 years of age. [xxx] please call help information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 Ford Fusion Hybrid airbags complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
Received safety warnings from ford for two years can not drive my grandchildren in my car dmv ca notified me the replacement should be free. Now I am getting class action notices. I just want safe air bags. What do I have to do? Serramonte ford, colma ignored any requests.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Loganville ford (3460 us-78, loganville, ga 30052, (770) 554-9994)confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It's been almost two years since the recall was issued, and still no word on when my dangerous takata airbags will be replaced.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation ford union city (4355 jonesboro road, union city, georgia 30291, (770) 674-6075) and allan vigil ford of fayetteville, inc. (275 glynn street north, fayetteville, georgia 30214, (770) 461-1151) were made aware of the recall in 2012 and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags). The contact called the nick nicholas ford inc (352‑726‑1231, 2901 fl-44, inverness, fl 34453) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - we received a recall notice from ford and contacted the ford dealership in june 2018. We were told that the dealership would have the part to fix the airbag in september 2018, and we were given a rental car in the meantime. It is now 8/30/2018, we called the dealership to find out when we can have the car fixed and were told it has been pushed to the 4th quarter, so now sometime in october - december 2018. The car is sitting in our driveway, now with a dead battery, and we planned to give it to our newly licensed 16-year-old. This has been an unreasonable amount of time and is causing my family hardship.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. While driving various speeds, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to billy howell ford lincoln (1805 atlanta hwy, cumming, ga 30040, (770) 887-2311) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign numbers: 15v340000 (steering) and 17v024000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure and opened case number: cas15441933. The approximate failure mileage was 122,000. Vin tool confirms parts not available for the federal safety agency campaign number: 17v024000 (air bags) and parts distribution disconnect for the federal safety agency campaign number: 15v340000 (steering).
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (college station ford, 1351 earl rudder fwy. S, college station, tx 77845, (979) 431-3382) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (the ford store morgan hill, 17045 condit rd, morgan hill, ca 95037) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Last year I received notice and contacted wray ford they said not to worry, its a second car not used often , but have not heard anything in over a year called again and they have no parts and I found this card with more info hopefully you can resolve this issue thanks bob
Takata recall: upon making a specific in-person inquiry regarding remedy for this safety recall, my dealer specifically advised me that they were unable to replace my airbag and that I should instead wait to be advised via postal mail that a replacement airbag was now available.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact stated that the federal safety agency campaign number: 174v024000(air bags) exceeded a reasonaable amount of time for the repair. The contact had not received a recall notification. The dealer (midway ford, 8155 west flager street, miami, fl 33144) stated that the parts were not available for the repair. The manufacturer was not contacted. There was no guarantee that the parts would be avaliable on a specific date. The VIN was unknown. The contact had not experienced a failure. Vin tool confirms parts not avaliable.
Takata recall - I have a recall for my car's airbag, but ford is unable to supply the part. There is no eta.
Tl* takata recall. The contact owns a 2012 ford fusion hybrid. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that folsom lake ford (12755 folsom blvd, folsom, ca 95630 (877) 514-0408) and frontier ford (3701 stevens creek blvd, santa clara, ca 95051 (844) 521-1916) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: ford cannot tell me when a replacement airbag is available. Were notified january 2017 and have called multiple times to inquire about repairs. The answer is always they don't know when parts will be available and that I should keep calling back. This car is unsaleable without the repair!
Takata recall. I received a recall notice in march 2017 about the frontal airbag inflators, and the letter stated that I would receive notice when the parts were available so I could schedule the repairs with my dealer. That was almost 5 months ago amd I'm still waiting. When will my vehicle be repaired?
Above car shows light indicating that passenger seat airbag is turned off when my wife is seating in seat. This occurs approximately one out of five times. The light does not go off. Being a hazard to my wife I had crater lake ford, medford, or check it out. They did the factory tests for calibration and found no problems. They said my wife does not weigh enough. Her weight is approximately 98 pounds. They further said it is a "safety factor for the airbag not to deploy in an accident since there would be more harm from the airbag than otherwise". A ridiculous statement since the airbags are protection against hitting windshields or other hard objects in the car. Would you please help me resolve this issue with ford. Note- a complaint was filed with ford factory on 7/29/15. No resolution from that complaint.
Tl* the contact owns a 2012 ford fusion hybrid. The contact stated that while driving approximately 35 MPH, the power steering seized without warning while steering through a curve. As a result, the vehicle crashed into the side of a tree and went down into the canal. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was towed to a salvage yard. The manufacturer was not notified. The approximate failure mileage was 47,000.
Car was being driven down steep driveway by my 88-year-old father. He says car accelerated without him giving it gas. He is backed up by black box, which says no pressure on accelerator. He also says brakes didn't work, which is not backed up by black box, which says no pressure on brake either. Car left driveway, hit tree, and ended up approx 200 yards down steep hill. Black box says rolling occurred. Only passenger side curtain airbags deployed. No front airbags deployed and no driver side curtain airbags deployed. Injuries to both him and his companion resulted in hospitalization to both.
Tl* the contact owns a 2012 ford fusion hybrid. The contact stated that the light for the passenger's side air bag would not illuminate. The vehicle was taken to the dealer for diagnosis but the dealer could not duplicate problem. The manufacturer was notified. The approximate failure mileage 10,000.
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