The factory-installed rearview backup camera on my 2013 Ford Fusion fails intermittently. When shifting into reverse, the display screen frequently goes black, shows a distorted or flickering image with multicolored lines, or displays an error message stating the camera is unavailable. The failure is unpredictable but occurs more often in hot weather or after rain, suggesting a hardware defect. The component that has failed is the rearview camera system, likely the camera module itself, which is available for inspection. This malfunction creates a significant safety hazard by eliminating rear visibility, substantially increasing the risk of a back-over collision with pedestrians, children, or other objects. The failure to display a rearview image is a non-compliance with Federal Motor Vehicle Safety Standard No. 111. The problem has not been confirmed by a dealer due to its intermittent nature, making it difficult to reproduce on demand. The vehicle has not been inspected by the manufacturer or other parties regarding this issue. The symptoms first appeared several months ago and have become progressively more frequent. The primary warnings are the on-screen error messages and the loss of the video feed itself.
2013 Ford Fusion Hybrid electrical problems
20 complaints (16% of all complaints for this car). Typical mileage when it fails: 28,852.
- owner complaints
- 20
- of this car's complaints
- 16%
- typical mileage
- 28,852
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Ford Fusion Hybrid electrical problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
What 2013 Ford Fusion Hybrid owners say
Most recent owner complaints, unedited.
The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of the road, exited the vehicle, and took her sons out of the vehicle. The contact stated that the entire vehicle then caught on fire. The contact stated that the driver's side of the vehicle was more burned than the rest of the vehicle. The fire was extinguished by the Fire Department, who informed the contact's granddaughter that the fire might have originated from the trunk of the vehicle. It was unknown whether a Police report or a Fire Department report was filed. The contact stated that the vehicle was towed and could be totaled. The driver's mother transported the driver and her sons to the emergency room due to smoke inhalation. It was unknown whether injuries were sustained. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while sitting in the passenger seat as their husband was driving through a fast food drive-through and attempting to make a left turn the power steering suddenly failed. The dashboard was illuminated with several different lights, meanings unknown, however, there were no warning lights before the failure occurred. The driver had used an excessive amount of force to pull to the side where he turned the vehicle off and then restarted it to regain proper function. The failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power assist system failed. The independent mechanic informed them that the failure was related to the federal safety agency Campaign Number: 15V250000 (Steering) and referred them to Ford. The dealer was contacted and informed that the VIN was not included in the federal safety agency Campaign Number: 15V250000 (Steering) but was included in the federal safety agency Campaign Numbers: 22V413000 (Power Train) and 20V331000 (Locks, Latches ) . The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in the federal safety agency Campaign Number: 15V250000 (Steering) then referred them to the federal safety agency. The approximate failure mileage was unknown.
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the brake lights remained illuminated whether the vehicle was running or turned off. Due to the failure, the contact had to jumpstart the vehicle due to the battery being drained. The contact had taken the vehicle to the dealer where she was provided an estimate for the repair. Upon investigation, the contact discovered recalls on the 2014 and 2015 model year vehicles for the failure. The manufacturer was notified of the failure and referred her to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 159,000.
Tl* the contact owns a 2013 ford fusion hybrid. While operating the vehicle, the advancetrak, power train, up hill assistance, and stop driving warning indicators illuminated. After turning the vehicle off and back on, it accelerated to 35 MPH on its own and would not exceed that speed. During the failure, the brakes did not operate properly and failed to immediately stop the vehicle. The vehicle was towed to ford autonation torrance(3111 pacific coast hwy, torrance, ca) where it was diagnosed that the aftermarket security system caused the failures. After removing the security system from the vehicle, the failures continued. The manufacturer was not notified of the failures. The failure mileage was 35,000.
While driving in the passing lane on the highway on my way home from work I began to smell smoke. I initially thought it was someone else's brakes until I began to see smoke coming through the interior panels of my vehicles. Luckily, the vehicles near me noticed the smoke and slowed down so that I could get off the road. Once pulled over I went to the front of the car and felt the hood but it did not feel hot but when I looked up I noticed the smoke was coming form the trunk. I went to the back of the car, opened the trunk and noticed flames coming from the car battery compartment (not the hybrid battery). I tried to smother the fire with a sheet but was unsuccessful. I realized the flames were moving down the side toward the fuel tank and stepped away to call 911. Within minutes the fire spread through my trunk to the backseat of the vehicle and completely engulfed the vehicle.
On two occasions after starting the car electronics on steering wheel and console failed to work! No blinkers, to cruise control, no console control. One time speedometer didn't work. Error box appears in left computer screen and does not go away after pressing ok button. I was able to reset system by turning high beam forward twice than backwards once. I believe the turn signal stock is faulty. I was on the highway one time when I discovered the blinkers where not working. Could of caused a accident! Only have 40,000 miles on car. Took it to the ford dealer and showed manager and agreed software problem. No trouble code came up on scanner.
Driving at 45 MPH and car shut down driving on city street. Safety warning popped up that said 'stop safely now'. Car coasted to side of the road and had to be towed to dealership.
Tl* the contact owns a 2013 ford fusion hybrid. The contact stated that while driving at various speeds, an abnormal rattle and grinding noise emitted from the vehicle. The contact mentioned that on one occasion, the vehicle stalled and failed to restart. The vehicle was towed to the dealer where the technician informed that the battery failed. The vehicle was repaired but the failure recurred. The vehicle was taken to back to dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Tl* the contact owns a 2013 ford fusion hybrid. While driving 60 MPH, the vehicle stalled and the check service manual warning indicator illuminated. The vehicle was able to restart after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,962.
Questions about the 2013 Ford Fusion Hybrid electrical
Does the 2013 Ford Fusion Hybrid have electrical problems?
Owners have filed 20 complaints about the electrical of the 2013 Ford Fusion Hybrid, 16% of all its complaints.
At what mileage do 2013 Ford Fusion Hybrid electrical problems start?
The typical (median) mileage in owner complaints is 28,852 miles.
Was there a recall on the 2013 Ford Fusion Hybrid electrical?
There is no recall for this problem on this model year.
What year does the Ford Fusion Hybrid have the most electrical problems?
The Ford Fusion Hybrid model years with the most electrical complaints are 2010 (30 complaints), 2013 (20 complaints) and 2012 (13 complaints).
Other 2013 Ford Fusion Hybrid problems
Transmission 30Steering 19Body 12Brakes 11Engine 11Seat belts 11Airbags 10Fuel system 9Driver assistance 7Acceleration 6Lights 5Locks 3Wheels 3Seats 2Visibility 2Suspension 1Tires 1
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