2014 Ford Fusion Hybrid steering problems

Filed Mar 11, 2025 · Steering · 96,000 miles · OH

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message “Please pull over for Safety” was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 19V632000 (Steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes. The vehicle was taken to an undisclosed local dealer, where the codes were cleared, and the dealer informed the contact that the steering assembly needed to be replaced. The vehicle was reset, but the failure recurred. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 96,000.

Filed May 9, 2022 · Steering · 140,000 miles · NY

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Filed Aug 11, 2020 · Steering · 90,000 miles · OK

Tl* the contact owns a 2014 ford fusion hybrid. The contact stated that as she was pulling out of a bank parking, several unknown warning lights illuminated. The steering wheel ceased. The vehicle was taken to stuteville ford of atoka, llc (1601 s mississippi ave, atoka, ok 74525), and was diagnosed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that her husband was able to move the steering wheel and drove the vehicle to her residence. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.*dt

Filed Apr 14, 2019 · Steering · TN

I was not informed by the manufacturer about this recall or when and how to get it repaired. I had to find out online myself when I was searching my VIN.

Filed Nov 15, 2017 · Steering · 76,196 miles · VA

I had to have my 2014 ford fusion repaired on 11/14/17 due to the steering wheel coming loose. I got into my car to drive home on 11/13/17 and noticed that the steering wheel jiggled. I drove 60 miles home. I took it to our mechanic the next day and he said that it was barely hanging on.

Filed Nov 11, 2017 · Steering · 58,000 miles · MI

Steering wheel suddenly became loose while driving down local street. Was driving at 20 miles per hour. The more I drove, the looser steering wheel became. Was able to return to my home. Will take to dealership for evaluation. *bf updated 8/6/18

Filed Oct 27, 2017 · Steering · 50,000 miles · DE

While driving on the highway steering wheel became very loose. I was fearful it was going to come off in my hands. I took it ford and they fixed it. The charged me. It looks like this is becoming a common problem with this year fusion and not isolated to me as I was told by ford.I have a video of the steering wheel problem but it is not in a format this site accepts.

Filed May 2, 2017 · Steering · 37,452 miles · KS

I went out to start my vehicle and got warning lights, steering assist needs attention, hill start assist needs attention. Service vehicle. I had no power steering at this point and had to tow the vehicle to the dealer. Just out of warranty at 37k miles. The steering gear had to be replaced. This sounds very similar to what has been happening in the ford fusion models which had a recall, but no recall on the hybrids! I'm thankful it happened in my driveway and not on the highway.

Filed Jan 18, 2017 · Electrical, Lights · VA

I was coming home from work and I get an error message that said "stop safely now". All of a sudden my lights flashed and my car cut off. My car hasn't ran yet. I am in the process of getting it towed to the dealership. Ford, when I called then told me that it wasn't under a recall and I would have to pay out of pocket for everything.

Filed Oct 27, 2016 · Steering · MD

Rack and pinion electronic power assisted steering (epas) failure. My vehicle epas system malfunctioned. I took the vehicle to apple ford in columbia md for resolution and had to pay $1900.00 + for a part that in my opinion and based off previous recalls is a ford manufacturing problem. The issues occurred when the vehicle was moving. All the dash lights flash with no clear indication on what the actual problem was. We took the vehicle in for service and had to leave the vehicle there because we were told it was unsafe to drive.