2015 Ford Fusion Hybrid steering problems

Filed Jan 13, 2025 · Steering · 80,000 miles · ID

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that after his wife had shifted into reverse and depressed the accelerator pedal, there was an abnormal sound coming from underneath the vehicle and the steering wheel failed to turn to the right or the left. The contact stated that his wife turned off and restarted the vehicle and the power steering functionality had not returned. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the power steering gears, rack, and pinion needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 15V250000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Filed Oct 2, 2024 · Steering · NJ

Power steering failed exactly as under recall 15S18 and 15N01 - however they say my car isn't included in the recall. The car is still at the dealer and broken, so the part is available at this moment. The steering warning came up while driving. Upon restarting, the car would only work in manual mode. The dealer has confirmed the problem. I have not contacted Ford yet, only talking to the dealer. There was no warning other than the one that came up when the failure occurred.

Filed May 23, 2024 · Steering · 78,000 miles · SC

The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at undisclosed speeds, the steering wheel became loose and felt as if it might detach from the steering column. The contact stated there was no warning light illuminated. The manufacturer was notified of the failure and referred to the contact to the federal safety agency Hotline for assistance. Upon investigation, the contact discovered the federal safety agency Campaign Number: 18V167000 (Steering) which was linked to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.

Filed Jan 31, 2024 · Steering · NY

My steering wheel locked up and was unable to move there was a recall 15V250000 that was allegedly completed by colonial ford in Danbury ct sometime in 08/2015. However the bolts have snapped and it is now at a dealership sunshine ford in Newburgh ny they stated the recall was never fixed and it is becoming an issue and could be a safety issue.

Filed Jan 14, 2024 · Steering · OH

Power steering goes out while driving. Usually the colder it is the more frequent. 5 instances of power steering loss. Warning lights about steering loss on dash come on. 1 trip to dealer found nothing wrong. Will start working again hours or up to a day later.

Filed Mar 20, 2023 · Steering · 200,000 miles · MN

The contact's daughter owns a 2015 Ford Fusion. The contact stated that upon her daughter starting the vehicle, an abnormal snapping sound was coming from the vehicle while turning. There was no warning light illuminated. The contact stated that her daughter used excessive force to steer the vehicle home. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact of the federal safety agency Campaign Number: 19V632000 (Steering) which he linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

Filed Dec 20, 2022 · Steering · 102,000 miles · NY

The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The contact indicated that the bolts securing the electric power steering gear motor attachment had failed due to corrosion. The power steering gear motor and bolts were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V632000 (Steering). The failure mileage was 102,000.

Filed Nov 4, 2021 · Brakes, Electrical · MA

My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

Filed Mar 5, 2021 · Steering, Suspension · 45,000 miles · MO

When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three ford dealerships, and none of them can find anything wrong. I took the car to the ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610.00 which I found absurd.

Filed Dec 4, 2020 · Electrical, Steering · 75,000 miles · PA

Sudden loss of power steering while driving on a city street and making a turn through an intersection. Repair required is complete replacement of the electronic steering assembly gear.