Tl* the contact owned a 2009 ford fusion. While at a stop, the vehicle accelerated independently without warning. As a result, the contact crashed into a ditch. The air bags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 42,000. Updated 7/20/15*cn updated 10/17/2017
2009 Ford Fusion acceleration complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
Tl* the contact owns a 2009 ford fusion. While attempting to park, the vehicle suddenly accelerated. The contact was unable to stop the vehicle and crashed into the side of a building. The air bags failed to deploy. The contact mentioned that the vehicle accelerated to 40 MPH. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The VIN was not available. The failure mileage was 81,000.
Tl* the contact owns a 2009 ford fusion. The contact stated that while driving at an unknown speed, the vehicle hesitated intermittently. The vehicle was taken to the dealer. The technician diagnosed that the throttle body was defective. The contact believed the failure might be related to a recent crash that occurred; however, this was not confirmed by the dealer. The failure mileage and the VIN were not available.
2009 ford fusion. Consumer writes in regards to vehicle acceleration issues. *smd I was involved in a car accident on december 15th 2014 the car I own is a 2009 ford fusion sel. My accelerator got stuck on my car. I went online to see if there were any recalls on the vehicle and there was one. Updated 03/12/15
Business name: ford motor company. Customer service division p.o.box 1904 dearborn, mi 48121 bus phone: 866‑436‑7332 email: website: ford motor company. Com names and addresses of any other businesses involved in your complaint: transaction date: 12-15-2014 amount in dispute: n/a explanation of complaint: I was involved in a car accident on december 15th 2014 the car I own is a 2009 ford fusion sel .my accelerator got stuck my car I went ofnline to see if there was any recalls on the vehicle and there was one I contacted for customer service.
Tl* the contact owns a 2009 ford fusion. The contact stated that while depressing the brake pedal, the vehicle accelerated independently without warning. As a result, the contact crashed into a garage door and the air bags failed to deploy. A police report was not filed and there were no injuries reported. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 27,750.
While driving my fusion which has had no mechanical issues up to this point slammed into 3rd gear followed by a rapid decrease in power and speed. The check engine light and wrench came on and pretty sure was in the" limp home" mode. Took it to get the codes read and p 2104 and p0607 were present.
On 8/10/2014, after pulling out of the driveway, we noticed a reduction in acceleration on our 2009 ford fusion. The check engine light came on and upon taking the vehicle to autozone, the codes p2112 and p2104 showed up indicating a defect with the throttle body. Upon researching the internet we found the federal safety agency action number pe13003 which indicated that there was a problem with this part on 2009-2013 fusions and that ford would cover the repair when the problem occurred. We took the car to southway ford in san antonio on monday, 8/11/2014. On friday, 8/15/2014, the ford service advisor indicated that the problem truly was the throttle body, but we were told that ford would not pay for this repair. We have brought this to the attention of the service manager at southway ford and to the corporate customer relations department at ford. Obviously, there is a defect in this part, which causes a potential life-threatening safety hazard but ford does not seem to acknowledge it and take responsibility for correcting the problem.
While merging onto a freeway my car experienced a sudden loss of power while driving. Shortly afterwards my check engine light came on and I took it to the dealer to see what it was. It was a bad catalytic converter I was told that it would take 4 weeks to get one in. Meanwhile it being my only car I asked and was denied a loaner vehicle from ford motor co. And I was told that the vehicle was still safe to drive as long as I did not let it goo too long without the repair. I called back 4 weeks later and was told that it would be an additional 4-8 weeks as there were "no" parts to be found anywhere. This worried me greatly as they even said problems could arise if driven too long without being fixed. So I filed a complaint with ford motor company and was treated like crap by them. They told me they were willing to help but "not" willing to do anything. So I called a local news station who put me in touch with their executive offices where I got the same response. No loaner vehicle and no compenstaion for the extra gas I had to buy as it sucked it down. Whenever someone from ford's calls me I am lucky to get a sentence in before they hung up on me! Thankfully to my contacting a local news station they made enough headway with ford that my part "finally" arrived today on 07/28/14 but I am extremely upset that ford would put me in the situation where myself and my family could be in danger by driving an automobile that is not safe. Driving with bad catalytic converters is not safe and could cause all sorts of other issues and the fact that ford's encouraged me to do so is frightening. This for one along with the gm issues has me seriously thinking of buying a foreign automobile for the first time ever. It was wrong what ford motor company did to myself and my family and I hope that this complaint will prevent them from doing this again in the future!
Slowed down to turn in a parking lot and car just stalled and check engine light and tool light came on. I had a diagnostic rsn and got code 2104 & 2112 meaning throttle body failure.
Replaced vehicle battery on 12/30/2013. Check engine light came on before the car was even removed off of the auto center premises. Service center ran vehicle diagnostics check and reported p2112 error indicating an issue with throttle body. Ford dealer ship said the throttle body needs to be replaced which isn't cheap. Faulty electronic throttles are causing these problems.
Tl* the contact owns a 2009 ford fusion. The contact stated that while driving approximately 25 MPH, the vehicle stalled with the illumination of the wrench warning indicator. After several minutes, the engine was restarted and resumed normally until the failure recurred twice. The vehicle was taken to an authorized dealer for diagnosis. A redesigned throttle body was installed in the vehicle at the owner's expense. The manufacturer was notified of the problem. The approximate failure mileage was 14,957. Updated 12/23/13
According to my mechanic and the tech's from a local ford dealership the problem stems from a faulty electronic throttle body which is controlled by the onboard computer system (engine control module). The fault prompts the car to go into a "limp home" mode or reduced power mode which in turn causes the car to act as though it's running out of gas. From a driving perspective, it has put me in a few precarious traffic situations.
I had a history of recurring problems with my 2009 fusion. The battery died over and over again, causing me to finally replace it. The car constantly threw errors regarding low tire pressure. But the largest problem happened when we were driving down a two-lane highway at roughly 55 MPH and the steering wheel suddenly became unresponsive and locked, causing us to hit first the concrete divider on one side of the highway and ricochet across and hit the metal safety rail on the other side. The car was unresponsive to braking. The car hit head-on both times and was completely totaled. I remember frantically trying to open the doors because I was sure was about to explode. This is an incredibly frightening experience for me because there was literally nothing we could have done to prevent it. We weren't speeding. There was no inclement weather. No one was distracted by their phone or the radio. No one fell asleep. A driver behind us who stopped described how the car just suddenly veered out of control. It is difficult to describe the terror you feel when you are behind the wheel of a car that has completely stopped responding to anything you do. It is scary to think how easily we could have crashed through the metal guardrail and fallen to our deaths, yet there isn't even a recall in effect. I am so extremely lucky that no other car was involved in the accident, but this is incredibly dangerous.
Tl* the contact owns a 2009 ford fusion. The contact stated was entering a parking space at 10 MPH when the brakes were applied but the vehicle accelerated abnormally. The contact crashed into a rail and the vheicle was destroyed. The contact sustained minor injuries. A police report was filed and the vehicle was towed to a auto body repair shop. The dealer was notifiedof the issue and informed the contact to have the vehicle towed to the dealer for inspection of the failure. The failure mileage was 35,000. The VIN was unavailable.
Tl* the contact owns a 2009 ford fusion. While driving approximately 35 MPH the brake pedal was engaged and the vehicle continued to accelerate. The vehicle came to a stop after applying pressure to the brakes several times. The identical failure occurred on a separate occasion and in order to stop the vehicle, the gear was shifted into neutral in combination with the brake pedal engaged forcefully. The vehicle was taken to an authorized dealer who stated the failure could possibly be related to the driver's side floor mat. The contact was in disagreement with the dealer and planned to notify the manufacturer concerning the defect. The approximate failure mileage was 32,000. Updated 11/03/11*lj updated 11/16/11
Tl*the contact owns a 2009 ford fusion sel. While driving approximately 65 MPH, the contact stated that she applied pressure to the brakes when the vehicle suddenly accelerated without warning followed by a loud popping noise. She attempted to place the vehicle into neutral gear and pulled the emergency brake, after driving four miles she was able to gain control of the vehicle and shut it off. The contact did not inform the dealer or the manufacturer. The failure was not diagnosed by a dealer. The vehicle was not repaired. The current and failure mileages were 13,920.
Tl* the contact owns a 2009 ford fusion. The contact was driving approximately 20 MPH when the vehicle abnormally accelerated. The contact placed the transmission lever into neutral and shut off the vehicle. She was able to restart the vehicle and drive at a very low speed until she reached home when she began to smell smoke. The dealer was notified and the contact was awaiting an investigation. The contact did not inform the manufacturer nor was the vehicle repaired. The current mileage was 5,781 and the failure mileage was 5,773. Updated 05/05/11
2009 ford fusion. Attorney sent letter on behalf of client in regards to consumer applying brakes while driving and the passing gear failed to disengage *tgw the consumer attempted to pass a small motorhome. After pulling out of the eastbound lane, a vehicle came around a curve heading west. The consumer decided against passing and immediately applied the brakes. Upon applying the brakes, the passing gear failed to disengage. The gas pedal locked to the floor and the vehicle continued to accelerate. As the vehicle accelerated, the consumer depressed the brake and maneuvered the vehicle back into the eastbound lane. The engine was still running at full throttle, even though she kept her foot on the brake while applying as much pressure as she could. She then put the vehicle into neutral gear, with her foot still pressing full-force on the brake. Although the engine was still running at full throttle, she was able to reduce the speed of the vehicle and came to a stop. After putting the vehicle in the park position, the engine sounded as though it was still racing and she continued to apply the brake. Only after turning off the vehicle, did the engine stop. After letting the vehicle cool off, because the front end was hot and the rear end smelled like hot brakes and burned rubber, the gas pedal was still stuck to the floor and there was no interference from the floor mat. The pedal was stuck at the upper part of the pedal closest to the front of the vehicle. She reached down and forcefully pulled the gas pedal upward to return it to its normal position. During that action, she heard a sound of a click. The dealer was unable to find anything wrong with the vehicle.
Sudden acceleration when car was put into reverse. The car engine was turned off. Floor mat was not touching the gas pedal. Dealer could not find any codes in car computer. Car is 2009 ford fusion, v-6, awd. Model sel.
Tl*the contact owns a 2009 ford fusion. The contact stated that while driving 60 MPH and trying to pass a vehicle, the engine started to race and the rpms increased. The contact was able to get the vehicle to stop once she shifted into neutral gear with her foot on the brake pedal. The engine continued to race even after the vehicle came to a stop. The gas pedal was still engaged and attempting to accelerate even after the contact was able to stop the vehicle. The vehicle was taken to the dealer to be diagnosed. The failure and current mileages were 4120. The consumer stated the accelerator became stuck to the floor. She had to literally pull the gas pedal up and there was a sound of a click. Updated evoq 08/20/10 updated 09/28/10 *bf updated 10/04/10 the consumer stated she has since experienced another episode of sudden acceleration which was similar to the first incident on july 9, 2010. The consumer stated the sudden acceleration occurred as she was passing another vehicle. She heard the engine racing and the accelerator would not disengage when she applied the brake. The pedal, once again stuck to the floor. Her husband had previously attached a nylon cord from the accelerator to the automatic shift control handle on the console. The consumer was able to pull the cord to get the accelerator pedal to disengage. She was then able to slow down and stop the vehicle. The consumer looked down and noticed the floor mat was not attached to the hook that secured it. The floor mat, however was not located near the accelerator pedal. When she moved the floor mat towards the driver seat, the engine stopped racing. Updated 12/22/11.
Tl* the contact owns a 2009 ford fusion. While driving at speeds of 70 MPH, the accelerator pedal became stuck in the open throttle position. The vehicle continued to accelerate without driver intent and the contact used extreme force on the brakes to stop the vehicle. The vehicle was moved off the roadway and the engine was shut off. When restarting, the vehicle resumed normal operation. The dealer advised having the vehicle diagnosed at the contact's expense. The vehicle was not diagnosed or repaired. The failure and current mileages were 47,000.
Recurring low speed and braking unintended acceleration problems with surges from about 3200 to over 5000 rpms. This happens when braking and when stopped or right after starting up from a stop. May not be a safety problem but this is consistent with the toyota problems.
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