The contact owns a 2009 Ford Fusion. The contact received a notification for the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The dealer was notified of the recalls and the contact was informed to bring the vehicle in for service. Despite being at the dealer for three weeks, the contact was repeatedly informed that the parts were not yet available. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
2009 Ford Fusion airbags complaints
Page 2 of 13: complaints 11 to 40 of 359, newest first, as owners wrote them.
The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for the federal safety agency Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and the federal safety agency Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.
When I crank up the car there are times when it says passenger airbag is off in the airbag signal be on the dashboard as well this is coming on on a regular now as soon as I crank up it will come on on the dashboard every now and again the passenger airbag off sign will be on and it's usually when I'm driving
Tl* the contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) and 21v158000 (air bags) however, the part to do the recall repair was unavailable. The contact called atchinson ford (9800 belleville rd, belleville, mi 48111, (734) 697-9161) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that shortly after receiving the letter and while driving 30 MPH over a railroad track, the brake pedal was depressed to the floorboard but failed to completely stop the vehicle. The contact stated no warning light was illuminated. The contact pumped the brake pedal several times for the vehicle to come to a stop. The contact continued driving to his destination. Atchinson ford was made aware of the failure. The vehicle was taken to an independent mechanic who replaced the brake pads, rotors, and the calipers. The manufacturer had not been made aware of the failure. Vin tool confirms parts not available. The failure mileage was approximately 96,000.
Recall for ABS was issued back on dec 18, 2019. Last update is there was supposed to be a fix expected by end of first quarter of 2020. It's now the end of first quarter of 2021 (15 months later) and there is still no indication of a repair date. In addition there is now a safety recall regarding the driver airbag as well. I understand it takes time to implement a fix, but it seem as if the manufacturer is not putting enough priority on getting these repairs done in a timely matter. At this rate, with two active safety recalls, either fixes need to be expedited; or an acceptable buy-back plan that ensures owners are compensated for the full vehicle value plus time and risk.
We have two safety recalls on our 2009 ford fusion dating back to december 2019! Any idea of when these will be addressed as ford says working on a solution!!
Over the last year, I've gotten a dozen recall notices about the airbag. Usdot, bmv, viocc, the federal safety agency, etc..... I've contacted the local ford dealership repeatedly. They won't do the recall work. They keep saying they're waiting for funding from corporate.
Tl* the contact owns a 2009 ford fusion. The contact stated that the air bag compartment was raised. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to mankato ford (1935 madison ave, mankato, mn 56001, (507) 387-3454) where it was confirmed that the part was not available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 129,000. Vin tool confirms parts not available.
My daughter rear ended another vehicle and pushed that vehicle into another vehicle because her brake pedal went all the way to the floor and failed to stop her vehicle. She repeatedly mashed the brake pedal with no response. The air bags should have deployed and did not. She was driving at about 45-50 MPH on the highway and traffic stopped in front of her. She was driving carefully because it was in the city and had been raining. She was not following too closely or going too fast for conditions. Her brakes failed. Even though ford says this vehicle is still safe to drive until the parts come in for the recall, it is not. This is a dangerous vehicle to drive until ford can do the issued recall for the hydraulic brake valve. They still don't have the parts as of the day I'm typing this complaint. Recall number 19v‑904. I have made state farm aware and they are performing investigations. I have hired an attorney because my daughter is not at fault. I have reported the incident to ford and they were not helpful. She was cited in the accident and there are claims for injuries and damages.*dt*jb*dt*jb*dt*jb*dt*dt - (recall related incident) ts
Takata airbag in my 2009 ford fusion has been reported as defective and could lead to serious harm and injury if in an accident. When will this be recalled and resolved? See article posted by cnn business: https://www.cnn.com/2021/01/22/business/ford-takata-airbag-recall/index.html
Tl* the contact owned a 2009 ford fusion. The contact stated that while coming off the interstate approximately 30 - 35 MPH when pressing the brakes, when the vehicle failed to stop. The vehicle's brakes floored. The contact ended up crashing into the vehicle in front of them. The air bags did not deploy. The vehicle was towed and deemed totaled. The contact received injuries to their lower back, hips and neck area when medical attention was needed. A police report was filed. The contact stated that they had now learned of their vehicle being included in two recalls the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) and 19v001000 (air bags). The manufacturer was made aware of the failure and transferred the contact to the federal safety agency. The approximate failure mileage was unknown.
In april of last year 2019 I was notified of a airbag recall on my vehicle. I went and got my airbag recall done. Now my airbag light on dash stays on for the pass three days. I took my vehicle back to the same ford dealers that service my car. My vehicle was in motion with the airbag light still on. The dealer shop is telling me it may not be my airbag and I will have to pay for diagnosis,etc.
2009 ford fusion. Consumer writes in regards to airbag recall. Consumer states that they no longer own this vehicle due to it being totaled. *ld
Took vehicle to be repaired for previous airbag issues and the light has come back on while driving on a city street in rockport, texas and never went back off.
Takata recall. Vehicle stationary on january 18, 2019 the passenger air bag inflator was replaced under the 18s01 recall, ford part number 8e5z 54044a74 ad. On september 10, 2019 brought car into local quirk ford dealership for service because air bag cover was no longer was flush to the dashboard. Ford service said problem was due to "worn dashboard" and not covered under recall. See first attached picture. Called ford customer service on sept 11, 2019 was told problem was not covered under any recalls or any warranties, case number cas-24226208-s8r0v4. My concern is that by having an open corner (see second attached picture) foreign objects could accidentally fall into this space without the drivers knowledge (ie. A penny, dime, etc) and if the air bag deployed a serious injury could occur. Specifically, foreign objects could become air borne when air bag deployed. A small piece of metal like a penny or dime could cause fatal damage to the passengers in the car if air bag deployed. Not sure if this should be covered under the original takata recall or if another recall should be issued. In any case I believe this is a serious safety issue which should be brought to your attention.
Ford air bag recall. Ford unable to repair in a reasonable time. After years of earning to replace the airbags and noting none were available, I received notice from my state dmv to have the air bags replaced. I called ford to setup an appointment and they don't have anytime to do the work until 1 october. I consider the years of wait and then requesting an additional 6 weeks notice to make the replacement unreasonable.
Takata recall. I keep getting recall notices from ford mo. Co., I have taken the car in, they want me to sign a waiver thats says, there not responsible for any damage while the car is in there possion.the letter from ford says we will be given a loner car to use, the local dealer says no !. If the mechanic does damage there not responsible, if its lost are stolen, backed into while sitting on their property, broken into, there not responsible !!! *tt
Takata recall I have been trying for over 6 months to get this takata airbag fixed. When I call a ford location ( local dealership/customer service) they tell me my car has been fixed. I have not taken my fusion anywhere for this recall fix. I have made over 30 phone calls to ford. There is a VIN number mix up in the ford system. Another car was repaired using my VIN#. My airbag has not been repaired. Ford tells me that it has. Please help!
Takata recall the replacement r- side air bag was replaced after 1 year recall waiting. Now the installed airbag shows yellow foam type coming out from accross the top of the air bag on the dash board. Notified coccia ford- they said drive it in to be checked on monday may 20 2019-said-ok to drive it.
Takata recall, not getting done, I have been trying for more then 5mos to get this recall done, 3 times the dealer (delacy ford) has told me they ordered the part and would call me when it comes in..never get a call, I have called ford customer service with more broken promises. They even called a second dealer (basil ford) and said that dealer would call me to schedule an appointment, 3 weeks later, still no call.
Takata recall I had made an appointment for 3/28/19 we had an accident on 3/26/19 a car hit us at a red light totaled the car the airbag hit me in the chest bruises and cuts . I was the passenger my husband the driver he lacerations mostly . I also had broken ankle on the right foot and a sprain on the left. The car was totaled. Car was in motion.
Tl* takata recall. The contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 19v001000 (air bags)/ the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Marlow ford (1021 us-211, luray, va 22835, (540) 743-5128) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2009 ford fusion. Consumer writes in regards to airbag safety recall. *ld
Tl* takata recall. The contact owns a 2009 ford fusion. The contact received notification of manufacturer recall number: 19s01 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koons ford of baltimore (6970 security blvd, woodlawn, md 21244, (410) 298-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 17v024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cronin ford (10700 new haven rd, harrison, oh 45030, (513) 367-5300) was contacted and stated that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kocourek ford lincoln (2727 n 20th ave, wausau, wi 54401, (715) 298-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *tt consumer stated air bag was replaced.
Tl* takata recall. The contact owns a 2009 ford fusion. The contact received a recall notification for manufacturer recall number: 19s01 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Frenchie's ford, inc. (216 e orvis st, massena, ny 13662, (315) 764-1771) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *tt consumer has stated problem has been solved.
Takata recall - after receiving written notices of the recall, I approached my local dealership about the repair (koons falls church ford). I've called several times about making an appointment and having the part ordered to only be told "they don't have a record of if". I called today, after I was told the part should have arrived a week ago, and was told that they didn't have the part and had no way of knowing when it would come in. And that "given that the company's recently gone out of business" I should expect it to be quite a while. When I mentioned that I was concerned about the safety of my vehicle, I was told that the recall only impacted my passenger side and to not sit there.
Tl* the contact owns a 2009 ford fusion. The contact stated that the vehicle was serviced by midland ford-lincoln (500 joe mann blvd, midland, mi 48642, (989) 631-0040) per the federal safety agency campaign number: 18v046000 (air bags). Shortly after the dealer's repair, the air bag warning indicator remained illuminated; however, the dealer indicated that further diagnostic testing was required. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available.
Tl* takata recall. The contact owns a 2009 ford fusion. The contact received notification of the federal safety agency campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Johnson ford-lincoln (694 east st, pittsfield, ma 01201, (413) 443-6431) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
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