Door handle including the lock are dangerous! First, the coating over the plastic lever necessary to exit the vehicle began spliting and became very sharp. My passengers and myself began receiving razor sharp cuts trying to exit. I brought my vehicle to ford dor something else and asked if there was a recall, but there was none. I had to tape over the handles. Next, my driver's door hand broke off in my hand and I had to lower my window to open the door from the outside. What would I've done if my window didn't work, when I live in fl and the inside temperature of cars grows into triple digits! I had to replace and install a new handle I purchased online. When I noticed the readily availability of the parts, this seems to be a common replacement. Well it's a good thing to know because now my passenger side door handle is now malfuntioning. I hope action will be taken to recall and replace my handles or at least reimburse me for the replacements I've had to purchase. Also, I've been waiting on a recall that was just updated. I've been waiting 2yrs and they still don't have the part?! Is it because the airbag is too expensive to replace?
2009 Ford Fusion body complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Letter from senator nelson on behalf of constituent re 2009 ford fusion loaded with a takata airbag has not been resolved. *ld the consumer stated the recall repair exceeded a reasonable amount of time. Updated 07/10/2017
Tl* the contact owns a 2009 ford fusion. The contact stated that the recall notice for the federal safety agency campaign number: 17v024000(structure) was received in january of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 ford fusion. While the vehicle was parked, the contact attempted to exit the vehicle, but the driver's side interior door handle fractured. The contact had to roll down the window to open the door from the outside. The vehicle was taken to a dealer for diagnostic testing, but the results were unknown the door handle was replaced. The manufacturer was not made aware of the failure. The failure mileage was 89,500. Updated 06/02/17*lj
Tl* the contact owns a 2009 ford fusion. While the vehicle was parked, a small fire on the passenger side floor ignited. The fire department extinguished the fire. A police and a fire report were filed. There were no injuries. The contact was informed that the charger cable that was plugged into the accessory power outlet cable (underneath the front passenger side floor mat) became hot and melted and burned a hole in the carpet, which ignited the fire. The manufacturer was not notified. The approximate failure mileage was 115,681. The VIN was unavailable.
Tl* the contact owns a 2009 ford fusion. The contact stated that the dashboard was prematurely deteriorating and bulging on the drivers side of the vehicle. In addition, the contact stated there was a sticky residue that expanded on the front passenger side causing exposure to the air bag. The contact also noticed that the inner parts of the dashboard exposed plastic and foam near the vents on the driver side of the vehicle. The vehicle was taken to a dealer for diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Inside door handles brake and doors can not be opened from the inside!!! Also doors will not lock after the handle brakes.
Tl* the contact owns a 2009 ford fusion. The contact stated that the handle on the exterior front passenger side door fractured. As a result, the occupant sustained lacerations to the right hand on two separate occasions. There was no medical attention required. Also, the interior front driver side automatic door locks failed to unlock. The contact could only exit the vehicle from the passenger side door. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 09/02/15*lj updated 10/26/2017
Tl* the contact owns a 2009 ford fusion. The contact stated that the interior driver side door handle failed to open the door and the door lock malfunctioned. There were warning indicators illuminated indicating that the doors would not work. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was not made aware of the issue. The VIN was invalid. The approximate failure mileage was 76,000.
The door handles and door locks on the drivers door as well as the front passenger door are made from some type of plastic and both of them broke from normal usage. The drivers door is not able to be locked from the outside nor is the door able to be opened from the inside using the handle, thus causing a safety issue. The passenger door locks are inoperable as well. I contacted a local ford dealer who told me this issue is common with this particular model and that the handles were made of poor quality. I would like ford to recognize this problem and issue a recall to those affected by this and offer to fix this issue.
Tl* the contact owns a 2009 ford fusion. The contact stated that the interior driver side door handle failed to open the door. The dealer stated that the door handle needed to be replaced. The contact believed that the failure was due to the door handle being made of plastic. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 70,000. Updated 10/22/2014*lj updated 10/29/14*cn updated 4/1/2015
Tl* the contact owns a 2009 ford fusion. The contact stated that the front driver side door lock no longer worked. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 83,000.
The interior door handle became inoperable preventing occupant from opening the door from inside the vehicle.this condition may prevent the driver and other occupants from exiting the vehicle safely in the event of a crash or fire.
Tried to open the driver's side door. Nothing happened. Had to roll down window to open door from outside. Glad my battery was not dead. Took off panel and saw the cheap plastic handle was broken.
An abnormal amount of rust on the hood above the grill and inside the back doors just above the wheel wells.
Tl* the contact owns a 2009 ford fusion. The contact stated that the inside drivers door handle has a defect where the handle was extremely sharp. The vehicle was not taken to a dealer for diagnostic testing. The failure mileage was 55,000. The current mileage was 61,000. The VIN was not available. The manufacturer was notified of the failure. Updated 06/17/14*lj updated 8/21/2017
I parked my car in the garage and tried opening the driver side door. But the handle and lock would not work. So I have to roll down the window and open the door from the outside. Also the driver door will not lock. This is a very serious security issue. I was told that it was not covered under warranty but I didn't do anything to cause this. It is just very cheap parts and poorly designed.
Deer strike font end traveling about 40 MPH,, 9 year old in passenger seat, air bag did not deploy as required , she was too light., damage to front end bumper, hood, and grill. Upon repair I noticed that the dash board just below the passenger air bag had been buckled and pulled away from the air bag cover.the body shop told me that there was no way to repair this except replace the entire dash board and then there was no guarantee that it just would not happen again. Body tech told me that repair may interfere with the operation of the air bag deploying as well as leaving it alone. This is a known design issue with ford fusions and there are no service bulletins or recalls. Insurance would not cover repair since it was caused by heat on the dash and there was nothing to glue the dash back on. Google'd the issue and there are hundreds of complaints on line all over the country. Anything that has a potential of air bag operation is a critical safety concern.
This may be a huge coincidence but immediately after being sideswiped with only passenger side view mirror damaged, the driver's side door would no longer open from the inside. We thought it was related to the impact on the passenger side but this seems to be a recurring problem with ford fusions. We have to keep the motor running, lower the window and reach out to the exterior driver door handle to open the driver side door. This should be a ford recall item. For awhile the airbag light will intermittently stay on while driving.
I just parked the car, turned off the engine, and was unable to open the driver door from the inside. All of the other doors worked fine. I now have to unlock the doors, put the window down, and reach the outside door handle to open the driver door. It is difficult for someone with arthritis. This is also a severe safety hazard.
I stopped for gas and could not open the door at all from inside or outside ...is a safety trap im scare if something happens im in trouble.
Both left and right trunk strut or trunk lid lift support have failed to support trunk lid. Trunk lid does not remain open even when opened completely. Has caused injury by trunk lid falling and striking my head and neck. No professional medical treatment required at this time.
I had stopped at a convenience store and when I tried to open the door the door handle wouldn't unlock. I had to climb out through the passenger side. I could open the door from the outside. This is the 2nd time the handle has broken. The first time was within the 1st year I purchased the car. I have taken it to the dealer to look at. Seems this is a recurring problem with this car.
Went to work monday, march 11th, and when I got to work my driver's side door would not open from the inside so I had to roll down window and open from outside. It will not lock either.
This vehicle was traveling in the right lane when it was run off the interstate at 75-80 MPH, it went off the right shoulder, came back into the right lane, went into a spin, went off the roadway at the left shoulder and rolled over 1-2 times in the median before striking the interstate dividing cable which prevented the vehicle from entering the oncoming lanes of travel. The driver and passenger were buckled in, and there were two dogs as passengers. One of the dogs was ejected. No airbags deployed!!!!
The chrome on the inside driver door handle is peeling and severely cut my finger.
Front drivers side door interior release failed. Door cannot be opened or locked from the inside.
After parking my car I pulled my door handle to get out of my car, when my door handle broke. The plastic is poor quality and snapped leaving my handle nearly hanging by a few pieces. This is a very common problem even so as much that when calling ford to get it repaired they laughed at me citing it has happened with many other people. Seeing as there are several occurrences of an unanticipated problem with this vehicle I would like to recommend that this become a tsb.
Driver side interior door handle broke making it difficult to exit vehicle.
One or both hydraulic struts on the trunk lid has failed. This causes the trunk lid to not hold its own weight and slams down creating a potential safety concern. Took it to the dealer who did not have the part. Currently waiting on relpacement part (hopefully an improved version). This complaint filed for general consumer awareness only. Fairly confident the dealer will fix this concern.
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