Tl* the contact owns a 2010 ford focus. The contact stated while her husband was driving at approximately 25 MPH, attempting to make a turn when the contact's husband was involved in a collision on the front driver's side. The contact stated that her husband hit the windshield as the front air bags failed to deploy. The contact stated she was unaware of any warning lights illuminating prior to the crash. A police report was taken. The driver sustained multiple injuries including a broken neck, paralysis, and a stroke. The contact was unaware of injuries in the other vehicle. The vehicle was towed to auto nation ford north canton (5900 whipple avenue north canton, ohio 44720 (330) 238-3206) however, the failure was not diagnosed. The vehicle was then towed by the insurance company to north canton collision (1130 s main st, north canton, oh 44720 phone: (330) 499-5171) for the auto body repairs. The contact mentioned that an air bag recall notice was received from the manufacturer ford after the failure. The manufacturer was not made aware of the failure. The approximate mileage was 77,000. *ln
2010 Ford Fusion airbags complaints
Page 3 of 21: complaints 41 to 70 of 591, newest first, as owners wrote them.
Tl* the contact calling on behalf of a client who owned a 2010 ford fusion. The contact stated that while the driver was driving and was turning into a parking lot, another vehicle was coming cross way and struck vehicle rear passenger side wheel and the quarter panel. The contact stated that the front passenger air bag deploy but the front driver side air bag failed to deploy. The driver sustained severe head injuries requiring brain surgery and received medical attention. The other driver did not sustain any injuries. A police report was not filed. The vehicle was towed to an independent mechanic for repairs but deemed the vehicle destroyed. A dealer was not contacted. The manufacturer was made aware of the failure and informed that the front driver side air bag should not deploy unless it was suspected a risk of serious injury. The failure mileage was approximately 130,000. *ln
I've contacted empire ford of abingdon virginia twice by phone: once on august 27th and again on august 28th 2019, and went in person to the dealership on the 25th of september 2019 and physical handed them my vehicle registration to get this recall taken care of. As of yet, july 2020, I have had no help getting my recall fix, and yet, ford continues to flood my mail box with 'urgent recall' mail. Either this is not an urgent recall or ford motor company does not care about my safety; or maybe the dealership in general does not care about my safety. Please advise, or at least get ford motor company to stop the harassing recall mail.thanks
1.) c/s airbag light is on - local dealership found passenger airbag in b pillar is cause - not related to recently completed recall 19s34 on passenger airbag inflater npa1908055946 per dealership. Not sure why the airbag systems in these vehicles are problematic, but the owner should not be responsible for charges for replacement of these problematic parts. Possible new recall needed. 2.) recall 15v34 relating to leaking canister purge valve - ford authorized an update to the vehicle powertrain control module calibrations to help prevent pressure cycles in the fuel tank - these calibrations were performed however the purge valve has still failed. The part 9u5z-9c915-h was originally recommended 4 years ago when the recall was issued but the part was unavailable at the time, on special order. Vehicle owner requested repair / part replacement repeatedly but was told the part remained unavailable and was not an issue with the re-calibration unless the check engine light appeared. The dealership closed the recall without replacing the part - 6 months later the check engine light came on and the cause is the need for a replacement canister purge valve and the owner is now responsible for the repair/replacement costs. Recall should be honored.
Electronic power steering assist failure faulty engineering and failure to acknowledge the problem as a manufacturer for all models affected not just certain vins the car is one of the vins not recalled for the issue but has the stated issue like the other vehicles recalled, fully grown healthy man cant even move the steering wheel.fird says it is not under recall the entire power steering rack has been replaced and still has no power steering
I bought the car used and the power steering went out by the third day and there was a recall on the power steering and this is very dangerous I have a two year old who is in the car with me as well which is not safe. I have seen many people since 2016 with the same issue I have a it is very pricey to fix. Why is there no recall on the 2010 but it's one for 2011 and up!
Tl* the contact owns a 2010 ford fusion. Contact stated that while driving at 40 MPH, another vehicle pulled out in front of the contact causing the contact to slam on his brakes and crash into the other vehicle's driver side door. The contact stated that the driver's front air bag failed to deploy causing the contact to hit the steering wheel with his chest. The contact was transported to the hospital by ambulance as he sustained bruising to the chest and had difficulty breathing. The other vehicle occupant injuries were unknown. A police report was failed. The police towed the vehicle to a tow lot. The vehicle was awaiting inspection by the insurance company. The dealer don hinds ford (12875 ford dr. Fishers, in 46038) was contacted and made aware of the issues but no further assistance was offered. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Replaced recalled airbag will not work per dealer due to defect during recalled airbag installing. New airbag will not deploy during an accident driver door handle can only be opened if window is left down and door handle is pulled from the outside
I took my car to sheehy ford of marlow heights for the airbag recall repair. Upon picking the car up after it was "fixed", there are now 3 lights on my dash that were not previously there. These lights are the airbag light, the stability control light, and the service wrench. The dealership will not cooperate as far as fixing this.
Tl* the contact owns a 2010 ford fusion. The contact stated that while driving at 30 MPH, the power steering and the traction control failed causing the vehicle to crash into a ditch. The contact crashed into a pole coming to a stop and the air bags did not deploy. The contact stated that the maintenance service track and the service power steering now warning messages illuminated prior to the failure. The police were notified and a report was filed. No medical attention was required at the scene, however, the mother and the contact suffered from back pain after the crash. The vehicle was first towed to a tow yard and later to the contact's home. The vehicle was not destroyed; the vehicle had not been repaired or taken to a dealer. The manufacturer was notified of the failure and informed her that there was a recall on her vehicle the federal safety agency recall number: 19v001000 (air bags) .the failure mileage was 188,000.
I was driving on hwy 23 when all of sudden the dash light came on saying default trac service soon. Then my steering went out && it was like I had no power steering. About 2 weeks prior I had to have tyson rod ends put on inside & out after just having them replaced in april. My airbag light comes on saying passenger airbag. A noise like a rubbing/scraping noise every time I turn the steering wheel that I've had the car looked at several times.
When I started up the car & was going to pull out the light for passenger air bag came on, then I turn my wheel & there is like a grinding sound. I pulled on side of road & had someone come check it. They said same thing I did. I thought it was something rubbing against the tire, but when we looked there was nothing. Then he kept turning the wheel & it sounded more in the steering column. My husband checked underneath the car when I got home & thank goodness he did because the tie rod ends inside & out were so bad that I was lucky to have not of crashed. Still the steering is making that loud grinding, screeching sound. Air bag & trac lights come on occasionally still also. Really feel unsafe driving my car here the last few months. Ive had it parked for the last month & bought just something to get around for now til I can afford to have it fixed or they have a recall on these. Ive seen so many other people with same problems & I also seen they recalled the 2011 for same issues. Why not the 2010?????
Power steering intermittently fails when I am driving. I have no control over my car when this happens. Passenger side airbag has issued a recall. I live in washington state and no dealer has the replacement parts I've been waiting for 2 years!!!
I don't own this car but I was seriously thinking about acquiring this car till when I looked up the VIN and it had an old open recall on the airbags that the car company selling it should atleast tell you there is. I realize facebook may not be the best online service to use to buy a vehicle but the dealership should have at the least mentioned the recall and what they should have already done was have it taken in an fixed for the safety of its client its crazy. Please get ahold of the dealership who owns this car and tell them to get the recall taken care off thank you. There are cars that have this recalls that should be taken care of as soon as the obtained them. I've noticed that facebooka car marketplace has alot of cars for sale with open recalls some a couple months old and some over 10 years old please look into this dealership on facebook trying to sell cars with recalls on them an young kid or older lady may not even think about looking up the vins to see if there is an open recall buy the car and then possible die or get severely hurt because these dealerships didn't take car of all recalls that open on car on there lot. I would never ever sell someone a car with an open recall even if it was very minor, so how can these dealerships go unchecked selling open recall cars, here's the VIN [xxx] please for god sake make it to where nobody can sell a car on any website without getting it fixed or explaining there is one and offer to get it fixed before they buy or if they buy get it towed to get the recall fixed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We have received several re-call notices for the takata airbag issue in our 2010 ford fusion over the last several years. We have spoken with our local ford dealership several times also, but our vehicle still has not been serviced. We also just received a letter from the florida highway safety and motor vehicles and usdot stating that "according to records from ford, you have not yet responded to this safety recall to have the necessary free recall repairs made." this is not true, as we stated above. We live in florida which, according to this website, is in zone a, and since our vehicle is a 2010 model, we believe that we should have been high on the priority list for this re-call fix. Thank you in advance for your assistance with this issue.
Tl* takata recall. The contact owns a 2010 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 19v001000 (air bags). The contact called sheehy ford of warrenton (6443 lee hwy, warrenton, va 20187) several times, but they had not returned his telephone calls. The contact was unaware if parts were available to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ted britt ford (11165 fairfax blvd, fairfax, va 22030, (703) 591-8484) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
I took my car in for the recall for the airbag to for at karl flammer ford in tarpon springs fl. I received my car back with bolts on the floor and the airbag indicator light not working the vehicle went back into the dealer I then received it back dents in dings on the body of the vehicle ford has refused to do anything about this including checking the airbag indicator light not working the vehicle went back into the dealer I then received it back dents in dings on the body of the vehicle ford has refused to do anything about this including checking the airbag. Trying to see what to do to get this problem resolved because in my eyes this airbag just not work the seat was never calibrated for the airbag.
Takata inflators: my vehicle was not driven for 6 months as part of the recall. I was given a rental while waiting for parts, but since having the recall parts installed my vehicle has started having brake problems. When driving the brake pedal will go all the way down to the floor. It feels like the brakes will not hold pressure. I had the brake pads and rotors changed after it sat for 6 months.
2010 ford fusion. Consumer writes in regards to airbag safety recall. *ld the consumer could not locate a dealer.
I was driving this car on a city street when the 'service power steering now' light came on. I couldn't turn the wheel so I took it to precision tune and they reset it but told me that they see this make/model of car with the same power steering issue a lot and that if it happened again that I would have to take it to the dealership. That was monday it is now thursday and the same 'service power steering' light came on again! I'm told that the entire power steering system has to be replaced for 1800+
Well for one ford was supppse to have done transmission work on my car two years ago n now my car is doing the same thing. For example it started with when 8n park it rocks back and foward more the a inch in either direction. I seen where there was a recall on the transmission for that very problem but it was never fixed on my car. Second thing is there were a recall on my airbags , ford had my car for 2 weeks n said they fix the airbag problem but that was a lie. I have plenty of recordings of the passenger airbags off light still coming on. So if u would be so kind and get these problems n recalls taking care of it would be great thanks..
Takata recall. Are car has been recalled for the takata airbag recall. After placing numerous calls and providing every possible piece of information I can not get ford motor company or the dealer to respond to the recall.the dealer is feduke ford, vestal ny. I have now received another notice new york state dmv also stating the importance of getting the recall done under threat of eminent death and still can not get any response from ford. Is there anything that can be done?
Tl* takata recall. The contact owns a 2010 ford fusion. The contact stated that the manufacturer failed to provide the part within a reasonable timeframe for the federal safety agency campaign number: 19v001000 (air bags). Pompano ford (2741 n federal hwy, pompano beach, fl 33064, (954) 773-9486) was immediately notified when the recall notice was received and an appointment was scheduled; however, the part was not available. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I have for over a year tried to get my airbag replaced. Huntersville, nc ford has been contacted several times and so far they have refused to replace the airbag. So, I eventually called capital ford of charlotte, nc about two months ago with no better luck. I contacted ford, corporate twice and the only response they ache given me is to contact my local dealer. Interestingly enough, I continue to receive mail from ford reminding me that I need to get my airbag replaced. Each time I am told by the dealer that the part is not available. We are wanting to sell our car, but since the recall is not complete, this is hindering me being able to sell it since a buyer does not want to buy a car with an outstanding recall. So, either ford should buy the car from me, or replace the airbag.
Received notice feb 2018 for recall. 9/5/18 called tony betten & sons ford, was told they would call when part arrived. 10/3/18 called again, left message, 11/3/18 called, was told jessica will call me. 12/5/18-left voicemail message. 12/19/18 called keller ford, was told I would receive a call when part arrived, didn't receive call. Is this normal for a recall? Thank you.
Our local ford dealership, in grand junction co, is will not make us an appointment to repair airbag recall, they keep putting us off and making excuses! We received the letter in march on recall (although letter is dated february 2019, we received it in march). We called march 15 to set up an appointment to have it repaired- and have been getting denied ever since. They said that ford is only sending them 3 kits per week to fix recalls. We continue to ask to be put on the list - they say they are backed up and will call when they have one for us. We are still waiting and it will be may tomorrow! The parts woman-our contact for all of this, is extremely rude and refuses to give any more information! We have been calling since march to check on the status and get car repaired - and she continues to be so annoyed by our request and is very unprofessional! It has been so frustrating, we literally don't know what else we can do! Ford gives us a notice, that our car is dangerous.they are the ones that tell us to take it to their dealership to have it repaired! So we immediately stop driving it. It has been very inconvenient, without a car and sharing rides! We even conveyed this fact to this ford representative- and she made it known that she could care less! We finally had to start driving car last week- we are desperate! Please help us!
2010 ford fusion. Consumer writes in regards to passenger frontal airbag inflator safety recall. *ld the consumer stated the vehicle was taken to the dealer to have the airbag recall completed. The dealer informed the consumer the repair could not be completed due to bracket holding the airbag being damaged. The consumer was held responsible for the bracket repair, but could not afford the repair. The vehicle was towed to the consumer's residence, but was returned severely damaged.
Takata recall not performed by ford and the dealer tower ford in great neck ny
Takata recall every ford dealerships that I call, they don't have air bags to replace. I have been calling since this past year and every dealer says that they don't have the part stock and will call me once they get it. I haven't received a call yet. I called today and they said it takes 3 weeks to receive the part. They said I should try other dealerships. It seems like they don't want to replace the air bag.
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