Vehicle has less than 100,000 miles and is exhibiting symptoms of a brake issue exactly as described in recall #19v904000. Have had vehicle examined and diagnosed at professional mechanic who determined that all likely causes of issue including master cylinder and air in system, were not the problem. Ford dealer says this vehicle is not under recall but it continues to exhibit the exact symptoms as described. The brake pedal is mushy with excessive travel prior to engaging. In a panic stop situation would likely not stop the vehicle.
2010 Ford Fusion brakes complaints
Page 9 of 19: complaints 221 to 250 of 548, newest first, as owners wrote them.
There is an existing recall (19V904000) for my model year Ford Fusion vehicles for the ABS control module. The recall is vin specific. The risk is that a valve in the control unit fails to close and the vehicle looses its ability to stop. My vehicle’s ABS control module has failed due to this sticking valve. I believe my vehicle should be included in the recall due to it having the exact same part as the recalled vehicles and the part failing. Ford is unwilling to fix the problem under the recall.
ABS module malfunctioning consistent with previous ABS module recall despite the car not being on the recall list. Brakes went out as I was turning into a parking lot, nearly hitting the car in front of me. Brake System maintenance light came on and despite changing worn out front brakes and calipers the lights remain on and the pedal requires pressing down on the brakes all the way to the floor to engage the brakes.
The contact owns a 2010 Ford fusion. The contact stated that while driving at 50 mph, without warning the vehicle began to violently shake. The contact mentioned that an abnormal odor appeared from the passenger's side wheel as the brake failed to engaged properly. The contact managed to veer to the shoulder of the road, turned the vehicle off and back on which resumed back to normal. The contact stated that the failure recurred 5 additional times. No dealer was contacted. The vehicle had not been diagnosed nor repaired. The contact mentioned the federal safety agency Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximate 89,000
Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.
I am filing a complaint because Ford has not addressed the open recall regarding the ABS brake issue in a timely manner. This recall was opened in December 2019 with parts expected to be available late first quarter 2020, according to the recall bulletin. Here it is almost 1.5 years later with no resolution. Here is the recall I am referring to: Dec 18,2019 Manufacturer Recall Number19S54 the federal safety agency Recall Number19V904 Recall Status Recall Incomplete, remedy not yet available
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the federal safety agency for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.
brakes faded away to nothing. I put on new master cylinder and could not bleed brakes. took it to dealer they had trouble bleeding brakes and returned car to me with brakes way down to floor saying it's o k. abs hydraulic control unit malfunction? varney ford newport, maine so# 70000
Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.
brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?
The contact owns a 2010 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
When traveling at any speed I have to press on the brakes harder and press the pedal further and it take the vehicle longer to stop.
My brakes have failed three times between November of 2019 and May of 2020. The first incident was while I was backing out of our garage. Without warning, my brakes failed causing me to come to a very slow stop, almost hitting our brick fence. After the brakes failed, the entire dash lit up red. I immediately put the car in park and left it there until the tow truck came to take it to the brake shop. The brake shop inspected it and stated that all the components looked fine and that they could not duplicate the problem. When I went to pick up the car, the mechanic was backing it out of the bay and the brakes failed again. Because they were not sure what would cause it to happen since all the components appeared in good condition, out of precaution, they replaced the master cylinder and bled the brake lines. The car performed well until May of 2020, when they failed again, only this time the car was in drive. My husband had just pulled out of the school parking lot, so he was already at a low speed, but the brakes failed as he tried to stop. As in my experience, the pedal went to the floor before coming to a stop and then the dash lit up in red. He drove the car home and we then had it towed to the dealership. The dealership indicates that there was nothing visibly wrong with the vehicle and they could not replicate the problem, but because the car had 6 codes regarding the brake system, they would need to replace the master cylinder, the module HCU, ABS module, brake booster, and then reprogram the brake system. I've contacted Ford Customer Relations as there were recalls regarding the brake systems on other Fusions, but they can't do anything for me because the car's VIN is not showing any recalls except the airbags. The dealership indicated that I would have to do all of the above repairs or they wouldn't do any at all, as it was a safety issue.
While driving (Luckily) at lower speeds of about 15mph on two separate occasions, lights illuminated on the dashboard (Brake light, Service Advancetrac, and ABS) and the brakes hardly worked at all and had to stomp on them to get the car to slow, who knows what could have happened at highway speeds or traffic. I also have read of HUNDREDS of other reports of the same issues happening at highway speeds as well. There has been a recall so far referencing "19V904000" Though this does cover some of the affected models, the dates should be extended because the same issue covered in this recall is happening to HUNDREDS if not THOUSANDS more customers needing the same parts replaced. So in my opinion this is the same issue as the recall and there is plenty of proof and we should look out for the safety of the customers as well as the families on the road traveling.
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would intermittently depress to the floorboard with the ABS warning light illuminated. The contact had taken the vehicle to a dealer where they were initially unable to diagnose the failure. The failure persisted, and the vehicle was returned to the dealer to diagnosed. The contact was informed that the ABS was defective however, the Vin was not included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, he depressed the brake pedal however, the vehicle failed to stop immediately. There were no warning lights illuminated. The contact drove the vehicle to his residence. The contact stated that he contacted the dealer, and was informed that the Vin was not included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the manufactured date for the recall. The manufacturer informed the contact to file a complaint with the federal safety agency. The approximate failure mileage was 153,000.
The contact owns a 2010 Ford Fusion. The contact stated while reversing out of the driveway, the brakes failed and the ABS was engaged. The contact stated that while the brake pedal was depressed the vehicle was shifted into drive however, the vehicle would not stop instantly and continued to move forward before stopping. The dealer was made aware of the failure and informed the contact to bring in the vehicle in for diagnostic testing. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,900.
My car is showing the same break pedal symptoms as listed on the federal safety agency 19V‑904 recall but Ford didn't sent me this recall - their recall 19S54. I became aware of the recall because I initially took my car to a mechanic that has a friend who is a mechanic that works at Ford that said that this would likely be the problem. Called Ford manufacturing and they asked to go to a Ford shop to run diagnostics. I went to a Ford dealership, they ran the diagnostics and have no idea what's wrong. They said that there's no error codes being reported and I don't have any lights turned on due to an error. The car has the soft pedal issue and goes all the way down and breaking is impaired. Called Ford again today and the case CAS-32032947 was closed because this recall is not listed for my vehicle. I asked for Ford to via the Ford dealership mechanic to verify whether or not this is the problem because I've checked and there's a ton of cases online where other Ford Fusion owners were switching parts and it didn't fix the problem and therefore, I'm trying to avoid paying expensive repairs that will not address the issue. I'd like my car to be reviewed if it has this problem or not and I already took it to a Ford dealership as mentioned above and they have no idea what's wrong with the breaks. Diagnostics paperwork attached.
The contact owns a 2010 Ford fusion. The contact received notification of the federal safety agency Recall Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the ABS warning light illuminated with the brake pedal depressed. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 210,000. Vin tool confirms parts not available
The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, while depressing the brake pedal to the floor, the vehicle failed to stop. There was no warning light illuminated. The contact stated that she drove into a near parking lot and stop the vehicle using the parking lot cement dividers. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS Hydraulic Control Units (HCU) unit needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
Out of the clear blue the car Failed to Stop unless pump brakes several times , my Daughter was driving and almost wrecked and made it home safely. Upon safety and recall investigation there was a recall 19S54 Brakes Hydraulic failure for 2010 Ford Fusion however Vehicle Vin was not included. i tried to order the part my self but it could not be sold to me. Ford dealership tried to order the part and could not get it. Called Ford relations and they stated the vehicle needed to be taken to Ford Dealership to be diagnosed to see if the HCU is bad and if so the dealership file an internal claim to cover under the recall. Vehicle was taken to Sames Ford Bastrop TX 78602 and diagnosed that the HCU was bad and met the recall requirements. Internal Paperwork was filed. Part was ordered and arrived 2 weeks later. Vehicle was in the Ford Dealership shop and tech was performing the Air Bag recall at the time. I called to check status and service Center said I would get a call from the service director. Service Director called and told me one of the tech wrecked my car because of the brakes issue since the HCU module was not installed yet. Service director told me they would cover the labor but Ford refused to pay for the HCU module. This clearly meets the Safety recall and now the Dealership has to fix the car from the wreck caused by this recall. I called ford relations and they told me there is nothing they can do to add my vehicle to the recall claim. They stated I would need to write a letter to Ford Consumer Affairs about my situation. My stance is Ford should pay 100% , the dealership diagnosed and now wrecked my car because of the HCU failure and have not had my vehicle in 3 weeks!
The contact owns a 2010 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, she noticed that the brake pedal needed to be depressed all the way to the floor for the vehicle to stop. The dealer and another dealer, Apple Ford of York (1801 Whiteford Rd, York, PA 17402) were made aware of the recall notice and failure but was informed by both dealers that part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
The contact owns a 2010 FORD Fusion. The contact stated while depressing the brake pedal, additional travel time was required for the vehicle to come to a stop. The contact stated there was no warning lights illuminated. The vehicle was taken to an unknown dealer to be diagnosed with needing brake pedal to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the vin was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 50,000.
The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under the federal safety agency Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.
Received an "advancetrac system" fault warning and my brakes failed. Abs system has faulted, as well as, engages during stops no matter the speed. Has difficulty coming to a full stop unless the transmission is disengaged. There is a recent recall for this model, but my vehicle was not included in this recall notice. Safety recall 19s54 anti-lock brake system hydraulic control unit valve function 2006-2010 ford lincoln & mercury
This is a ford fusion hybrid 2010 vehicle. The problem I have is vehicle won't stop after depressing the brake pedal. This problem has occurred few time but not always. We can't drive this vehicle due to this safety issue. Also we went landers ford collierville tn. The report that the booster and ABS needs to be replaced costing above $ 2500. In added that brake disc needs to be turned and pads replaced costing extra $1200. Looking at the problem and the recalls. Recall # 19s54 closely associated to our issue. Please advise. Thanks[xxx]- mechanical engineer - chemours tn information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a problem with my 2010 brake system... The pedal goes down further then it should and its somehwat harder to brake. I contacted ford and they said they are not exactly sure what it is but can try a few things for $3000 and it may fix the problem or it may not. I looked it up and it seems ford have a voluntary recall but I called ford and they said my vehicle is not affected even though the year and manufacture date is identical to those cars having theses braking issues... Is there anything I can do?
I have no brakes. And I have no brake fluid going to my left rear brake caliper. I have changed the master cylinder and followed all everything it said on how to change it and to bleed it. I also have changed the ABS motor and did the same thing bleed it and followed the instructions. I also changed the left rear brake caliper out with the brake hose and still no brakes or pressure. I was driving the car going home from work when I all sudden I had no brakes and the brake pedal went to the floor. It happened on a street in illinois by mazon on grand ridge blacktop that street is called county road 3000 and also north 21st road
I was driving my vehicle down the interstate when all of a sudden the lights on the dashboard came on. And the brakes went out. I almost had a car accident and now the brakes are hard to press down. The dash says ABS and brake system failure.
After a braking event in which the ABS system is activated, the pedal becomes soft/spongey and sinks to the floor more than it usually would. The car can still stop, but it requires a much larger application of the brake pedal (75% pushed in vs 30% for example). This has occurred at least two times in the past 6 months. One event occurred when the ABS activated due to ice on the road, the second event occurred due to braking while hydroplaning (ABS was activated). After the most recent event in which the brake pedal became soft, I was able to get normal brake functionality by repeatedly pressing the pedal while stationary. The pressure did not gradually build in the pedal as would be expected if there was air in the line, it was like flipping a switch - one press was spongey and then the next was normal. I also attempted to get the pedal back to normal by braking heavily to cause the ABS to reengage but that did not fix the issue. There is currently a recall for this exact issue on this exact car for this exact year built in the same ford plant (mexico) but this specific VIN is not included as part of the recall. I believe that this vehicle has a faulty ABS unit in which the valves get stuck open causing the fluid to circle through the unit rather than apply the brakes when they are applied. This also explains why the pedal goes back to normal - there is no air in the system or anything, the valve is getting stuck open and then becoming unstuck. The recall number that I believe should include this vehicle is 16v250000. This vehicle is clearly exhibiting the same exact symptoms as the vehicles in the aforementioned recall and is the same model and model year, and is also built in the same ford plant as the affected vehicles.
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