While driving on a crowded highway the vehicle lost all ability to accelerate or maintain speed. Wrench light was illuminated, car did not stall. Once brought to the dealership no code was available.
2010 Ford Fusion engine complaints
Page 17 of 28: complaints 461 to 490 of 793, newest first, as owners wrote them.
My car stalled 3 times while driving at various speeds. Took it to local repair shop. Shop was unable to obtain part #ds7z*9e926*d throttle body from 11 dealerships until mid august. I was concerned that any replacement part we would find would also be defective and I didn't want to pay for the repair twice. I called my dealership directly and was told that they had 8 parts in stock, but they were "service only" parts for the dealership service department. I said I already had time and labor invested at the shop and didn't want to have to pay twice. I also asked if the parts they had in stock were "good parts" and asked why they were on backorder almost a month. Not having my car repaired was not an option and I made that clear to the dealership parts department as well as the service department. They finally agreed to sell me the part and assured me that the parts they had in stock were "good parts". I kept all of my paperwork as well as the defective part. Seems like a strong candidate for a recall if 11 dealerships were unwilling to sell this part to local repair shops.
I was driving my 2010 ford fusion on highway 31, it was very cloudy and hard rain was coming down fast. I reached 40 miles an hour after almost pushing my foot so hard on the peddle. All the sudden the car started losing power, slowly going down. Wrench light came on, vehicle started shaking, and right at the best time I hit the brake and the car turned off, it would not turn back on. I had to have my vehicle towed to the ford dealership. My vehicle has been in the shop a total of 4 times and this problem is still not fixed, I am so uneasy when driving my car, hoping it will not turn off and leave me stranded. I am very scared to drive my vehicle, it is the only way of transportation for me. I am very upset about everything and it still is not fixed. Terrible vehicle, terrible service from the ford service people. Totally devastated that I make a car payment on my vehicle which is covered under warranty and I am in harm.
Vehicle goes into "limp-home" mode suddenly and unexpectedly. Happened on I-95 and was lucky I could pull over without getting killed. Dealer could not find problem although this should have been well-known to them by then. Happened several times since and got worse and now car is immobile and too dangerous to drive. Apparently a problem with fuel injection throttle body which ford is well aware of and part is back-ordered 7-10 days (they say). The federal safety agency initiated an investigation of problem in feb 2013 but ford has not informed customers of this very dangerous situation nor offered any fix. Seems unconscionable to me. What does the federal safety agency propose to do about this and why hasn't it done so? This situation is literally without exaggeration a danger to human life and the manufacturer does nothing. What is the federal safety agency for?
I was at a left turn light and when I drove through the light to make the left turn my car started shaking and the wrench light came out. When I was hitting the gas it didn't go so I pulled over and turned the car off. I waited a while and turned it on and it started up fine. So I started driving a little more and it did it again. I turned the car off for a while and I turned it back on and was able to drive it home since I lived close by. The wrench light turned off but the engine light stayed on. I got up that morning and drove it to a neighborhood shop and they said the only thing wrong with it was a security error and that it was fine. I picked it up from the shop and I was able to get down the street when my car cut off. Radio and all the interior lights were on but the car itself cut off and the battery light showed up. I was able to again drive it home. I did some research and I didn't realize how many other people were having this same issue and they said it's the throttle body which would cost about 600 - 800 dollars to fix. There should be a recall on this because this is happening to way too many people and this is a three year old car. I had my daughter in the car both times.
60 MPH on highway. Wrench light came on. Lost power. Coasted to side of road (luckily safely). Turned car off. Restarted after a few minutes. Continued about 1/2 mile. Happened again. Did same thing. Continued another 1/2 mile. Did it again. Engine shuttered this time. Check engine light remains on. Was able to restart vehicle and get home (approximately 2 miles). Happened once shortly after used vehicle purchase in 2011 but never did again until now. Internet search indicates defective throttle body part is cause. Very unsafe particularly in highway driving when this happens! Just purchased a second 2011 ford fusion se (2011) for our teenager. Concerned about our child's safety. Ford needs to issue a recall!.
Leaving driveway vehicle appeared to loose all power from the engine, it did not stall, engine indicator light came on the first attempt to leave backed car up into drive way. Checked all fluids engine oil, transmission oil were both in the appropriate range. Restarting the car engine light cleared, second attempt to leave car hesitated and then did stall check engine light returned and stayed illuminated. Restarting the vehicle and returned home. Let vehicle set about ten minutes, restarted engine light stayed on, drove car short distance about .25 miles did not stall or hesitate however check engine light remained illuminated.
Traffic slowed suddenly from about 65mph to about 20-30 MPH so I had to apply my brakes very suddenly and hard to avoid rear ending someone. Traffic kept moving and I regained a speed of about 40 MPH just after this I felt the car make a sudden hard jerk and car started decelerating on it's own. I tried pushing the gas petal, but nothing happened it would not speed up it kept loosing speed and eventually got down to 1 - 2 MPH. I pulled the car over into the edge of the right lane so I was partially on grass and on part of the road. I put my hazards on and kept coasting because it felt like the car was going to stall it was shaking and jerking like it wanted to stall out. I stopped the car and left it running I was afraid if I shut the car completely off that it would not re-start again. I then drove the car home with my hazards on doing 1 to 5 MPH on the way home for about 2 miles. The wrench tool light had come on when this happened. Once I got the car home I shut it off and restarted and just drove back and forth in my driveway. I shut the car off and on about 3 times and then it seemed to be running normal and the tool wrench light shut off. Not going to drive it until I can get it to the ford dealer to have it looked at.
I was driving my car and had gone approx 1-1/2 - 2 miles down the road and the car was driving fine then all of a sudden my car started to hesitate and would barely move. I pulled over on a side road and turned my car off and restarted it sounded fine I turned around and pulled onto main road again and again the car started puttering and would barely move I managed to get car off the road. I had it towed to tasca ford where they said the throttle body needed to be replaced. It has been a week now and I still don't have my car and they can't tell me when the new part will come in because it is being manufactured? They are also stating they have 18 - 20 cars waiting for this same part.
First incident: on 05/21/2013 car hesitated when pushing accelerator pedal after going downhill to a stop and then attempting to reach normal speed in our housing development (see earlier report on 07/18/2013 for confirmation number: 10525593 and car dealer receipts enclosed for 05/21/2013). ...updated 08/16/13 *bf second incident: on 06/21/2013 car did not respond beyond idle speed after pushing accelerator pedal to move from stop light and drifted to nearby parking lot with no accelerator pedal response beyond idle power (see earlier report on 07/18/2013 for confirmation number: 10525593 and car dealer receipts enclosed for 06/21/2013) ...updated 08/16/13 *bf
While accelerating, cruising or at idle, the engine stalls then dies. When restarting engine stumbles badly and dies. This happens in traffic, accelerating into intersections, at highway speeds, etc. Mil is now on constantly. Vehicle is completely unusable because it is past the warranty period. We will be replacing the throttle body at our own expense, but would like ford to reimburse us.
I was driving on my way to work when my car lost power I pulled over turned the car off. Upon restarting it the check engine light was on, I preceded to work. When I got off of work and went home the check engine light was off. A week later the symptoms happened again this time it was more then once. Close to a total of 10 times in a one hour period.
I was driving down a highway when the engine suddenly lost power without warning. I quickly went from 70 MPH to 50 MPH and continued to slow. The vehicle engine light came on the instrument panel and my rpms dropped below 500. I was able to safely pull over to the shoulder. I turned the car off, waited a few minutes, and started it. The car started and idled just fine. I revved the engine a few times. Rpms stayed in the normal range. I put the car in gear and started to move. Immediately the engine light came back on and the rpms dropped again. I had the car towed to a repair shop where they informed me the throttle body had failed and it required replacement. The tow and repairs cost me over $500.
Like many others, experienced throttle body failure at highway speed. Narrowly avoided accident as I maneuvered vehicle off highway. Part is on national back order with no estimate on availability. Numerous emails to ford with no response.
Date and mileage of incident are guesses. Has happened on multiple occasions. When driving vehicle on highway or local roads, engine stalls as if it had no power, however, the tachometer indicates engine still running. Each time this occurs, vehicle has to be steered on to shoulder. When pulling onto shoulder, it vibrates tremendously. After it stops, you must put it into park, then restart the engine. Brought vehicle to goodyear where it was identified as a p2111 fault. It was suggested that it be brought to a local ford dealer for servicing. Brought to the local ford dealership a week ago. Confirmed as p2111 fault. Part had to be ordered which took approximately 6 days to receive. As of this complaint, still waiting on service to be completed.
Driving on 295 n bound at approximately 70 MPH the engine just stalled...the little wrench light came on along with the engine light. I tried giving it gas but I could not get it to go so I had to fight the traffic to get over to the shoulder and shut it off. I attempted to start it and on the second try it did but felt like it was running on 2 cylinders.so I let it sputter along the shoulder to the exit where I shut it off and let it sit for a few minutes then tried it again, it started and I was able to get it to a advanced auto parts store where they plugged in the tester and got a throttle actuator error code.I got it started and it drove ok till I got home but haven't used it yet. This car did have a problem a few weeks ago but I thought it was just a glitch because it just ran rough and then went back to normal. Now I'm reading about other fusions having the same problem.
While driving on at least 6 occasions, vehicle stopped propulsing and had no throttle. A code appeared indicating a throttle/ transmission problem. I contacted ford, and they indicated this is a known issue with my make and model, and not covered under warranty. After researching this online there are so many problems, the part has been back-ordered months at a time, more than once. This problem has been noted in the 4 and 6 cylinder engines all trim levels. I was going over a bridge and feared for my life. Their should be a recall. This a major safety issue because the vehicle stops without warning, and a driver could be anywhere. Lemon law? Thanks in advance.
Throttle body quit working while driving at 65 MPH. Engine dropped to idle and would not respond to accelerator pedal. Wrench light came on at instrument panel. Coasted across 5 lanes of high speed traffic to reach the road shoulder. After turning off the car and turning it back on the throttle started working again. Dealer says that there is a nationwide back order for the replacement throttle body to fix this problem but there is no recall active.
The first occurrence was when I was beginning to accelerate at around 50 MPH. The engine lost power and my engine and wrench light came on. Car began to shake and there was no response from the engine just high RPM's and no movement. I pulled over and turned the car off. When I restarted the car, the engine light was on but the wrench light was off. I continued to drive but about 20 miles down the road it did it again. At the time I thought I had got a bad batch of gas. I had filled up that morning. The engine light went out and I drove for another 10,000 miles before it happened again in downtown traffic. Now the car will only go about 2-3 miles before the it goes into the limiting mode. I talked to the dealership and they told me it is the throttle body. They are on at least a week back-order because they can't keep up with the demand of the faulty part.
I had just left the dealership after getting an oil change. After driving less than 1 mile the wrench light came on and my car decelerated. I immediately went back to the dealership. They ran a test and said that it passed, but it my be the throttle body. They told me to try again and if I have problems to call. I left again and the same thing happened. I called the service associate and they had me bring it back. The throttle body was replaced.
We bought our 2010 ford fusion used and the day we purchased the car we had a problem. The check engine light was on and when we asked the dealership we were told it was because they had just changed the oil and needed to reset the computer. We noticed that when we stopped the car would jump forward and stall. We called the dealership and were told to bring the car back and they would fix it and provide us with a loaner in the meantime. When I called back to schedule the service I was then told they would not fulfill there statement. We called, sent email and never received and response. I had pretty much given up on help until by mistake they had called us about our recent purchase and they had stated they had called the wrong person, I voiced my concern as the car had been getting worse and the stalling, especially when driving on the interstate was becoming more frequent and dangerous. We have had the car diagnosed, and some repair. We were recently informed that the problem in the throttle body which I have found out is on back order and was told the manufacturer is no longer making. I have found many complaints about the issue on the same make/model. This is a big safety hazard. Unfortunately when you are a one car family you cannot just set your car aside and not go to work or other necessary places. I do not understand why after at least 2 yrs of complaints on this issue it has not been taken care of so far. Someone will, if they have not already be seriously injured or killed due to this problem ford and others are definitely aware of this issue since it cannot be repaired due to no part. These cars need to be recalled immediately,
2010 ford fusion: going down the freeway at 70 and then all of a sudden started losing power, no acceleration and down to 55 at which time I was able to get to the side of the road before it died. I let it sit a couple of minutes and tried to start it - started fine. The ford garage put it on the diagnostic machine but I was told because the check engine light did not come on there was no memory to show what may have happened. It ran fine for about two weeks and then the same thing happened. Took it back to ford - but was told again - nothing they could do because the diagnostic does not show what the problem is. After my own research on the web I have found that this is probably a problem with the throttle body assembly and that ford knows about - but my local garage does not want to fix it without knowing for sure that is the problem. I feel very unsafe in this vehicle - maybe the next time I will not be able to get off the freeway/road before it completely stalls.
Three times, the car hesitated and nearly stalled, then would not accelerate normally. It was stopped and restarted and was able to be driven home but traffic was disrupted on a major thoroughfare and very scary. When we took it to the dealer, they said it was a throttle body problem and was unsafe to be driven home. Unfortunately parts are back ordered and we are without a vehicle because they said it is unsafe to drive, as is.
I was driving down the highway at 70 MPH and my car stalled. The wrench symbol lit up and my check engine light came on. I pulled over, shut the engine off, and started it again. It happened again about 5 minutes later, and has continued to happen several times.
Pushed accelerator with no response above idle.
Car engine unexpectedly jerked and rpms locked at 1000 no matter what was done with gas pedal. Did not recover until turned off and then on. Repeated over the next several days. Also engine would stall when trying to idle. Resolution was replacement of faulty throttle body assembly.
Driving in heavy traffic the car lost power going up a hill, as if the gas pedal had been disconnected. Luckily I was able to avoid being hit and pulled out of the way. After a few minutes the car did start again but the shifting is strange and it dies a lot. I called ford dealership and they stated it was probably the throttle body as they had been replacing them left and right. This would not be covered by any warranty and would cost around $500. I then had a private mechanic look at it. He drove it around and the car died on him 3 times in this one trip. So after checking...he confirmed it is the throttle body but the part is on a national back order and would take up to 6 weeks. The manager of the service department at the ford dealership is very aware of the problem with the fusions and advised me to contact ford corporate. I did and their response to the problem was "we apologize for the inconvenience this may have caused you.we highly recommend that your vehicle be inspected by your servicing ford dealership to determine the cause of any symptoms your vehicle may be experiencing. They have factory trained technicians, comprehensive service information and specialized equipment to help diagnose your vehicle." right, more money for them. Someone needs to do something about this before someone gets hurt in an accident. Ford needs to stand behind their product. It's obvious by the national back order that there is a problem somewhere.
Loss of power at highway speed. Vehicle decelerated and would only idle. Wrench symbol lit. Shut car off restarted and car was ok until next incident. Failures became more frequent including failures in rush hour highway traffic. Additional failures occurred at slower speed. Diagnostic at the dealer was a throttle body failure.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle lost power and stalled without warning. The failure recurred twice. The vehicle was not taken to the dealer for inspection or repairs. The VIN was not available. The failure and the current mileages were 53,000.
The morning of july 8, 2013 I was driving at approximately 70 MPH on a major interstate (with construction) when my car stalled. My check engine light was flashing and the throttle control/transmission wrench flashing. I at least had enough momentum to go about 100 feet to where there was a shoulder that they were not doing construction on. I ended up shutting my car off and waiting a few seconds. I then turned my car back on to see if it still had the problem. Everything appeared to be working fine. I ended up getting back on the interstate and about 5 miles down it happen to do the same thing. At this point I got off the freeway ' shut my car off again. This time I turned my car back on and my check engine light was still flashing. I was about one mile from a ford dealership. I took it there and found out that it was throttle body. The part is on back order and the dealer ship will not receive the part for 7 to 10 business days. This doesn't include the days that it is going to take them to install the part. I am nervous to drive my car even after this part is fixed. I was driving at 70 MPH and could of easily got into an accident with all the construction that was going around. I hope that ford takes these complaints serious and takes some action. Someone can get seriously hurt with this issue and I hope it doesn't take that for ford to take action!
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