Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.
2010 Ford Fusion steering complaints
Page 2 of 57: complaints 11 to 40 of 1,662, newest first, as owners wrote them.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel failed to turn in either direction. There was no warning light illuminated. In addition, the contact scanned the vehicle with an OBD2 scanner, and the vehicle was diagnosed, and the contact received with message that there was no powertrain DTCS present. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 46,000.
The contact owned a 2010 Ford Fusion. The contact stated that while her son was driving 35 MPH, the steering wheel locked, became difficult to maneuver, causing the contact son vehicle to encounter a tree. No warning light was illuminated. The air bag did not deploy. The contacts son called 911 after the failure. The contact son sustained injuries to the chest, face, back of his neck, and his knees. A police report was filed. Medical attention was required. The vehicle was towed to Larry Campbell's Towing Garage. The insurance company deemed the vehicle a total loss. The vehicle's steering wheel was repaired once. The manufacturer was notified of the failure and closed contact case due to not being able to obtain the vehicle to remove a part of the vehicle. The failure mileage was 189,000.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was not available.
The contact's mother owns a 2010 Ford Fusion. The contact stated that while her mother was driving at various speeds, the power steering assist failed to perform as needed and excessive force was needed to steer the vehicle. The contact stated that the "Check Brake System" and "Brake" messages were displayed on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the ABS module and power steering gear assembly needed to be replaced. The mechanic was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,062.
The contact owns a 2010 Ford Fusion. The contact stated while driving 40 MPH and attempting to make a right turn, the steering wheel became difficult to maneuver. The contact stated that the vehicle was still drivable. The contact stated that the “Service Power Steering Now” warning light was illuminated. The contact attempted to reset the vehicle and the message was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 267,281.
The power steering has failed. The dashboard showed these two phrases "Service Advancetrac" - yellow "Service power steering now" - red When that happened the first time the dealership was able to fix it under the customer satisfaction program by providing a module software update. But the issue happened again and I believe it is related to the 15V340 recall. I would like that to be investigated.
The steering wheel locks up. It happens when you make a sharp turn or when you turn on air conditioning a few minutes later steering locks. There has been a recall why wasn’t Ford Fusion included. If it was can I still get if repaired.
Unknown, I was driving in my wheel stop moving , it’s saying now power steering wheel, for my breaks, it keep saying check brake system
The contact owns a 2010 Ford Fusion. The contact stated that when the vehicle was started, the message of a failure with the power steering was displayed. The contact attempted to turn the steering wheel and was unable to turn the steering wheel. The vehicle was turned off and restarted and regained power steering assist. The vehicle was driven to a local dealer who diagnosed the vehicle and determined that the power steering assist module and the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a manufacturer’s recall for the failure. The failure mileage was 25,525.
The rack - power steering failure. Daughter is driving the car on the highway and no power steering. 2 years ago had the dealer put one in, 3 times to get it right. Just failed now. Warning lights are steering power assist, and I believe traction control.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost power steering functionality, and the steering became stiff and was difficult to turn. The Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the power steering was faulty and needed to be replaced. The contact stated that the failure had occurred three times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Power steering assist failure. Happening while not in motion.
Lost all Electric Power Steering.This need to be addressed ASP
The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked and started, the message “Power Steering Assist Fault” was displayed. The contact stated that the steering wheel was locked. The vehicle was restarted, and the failure was self-corrected. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced or reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
My steering wheel keeps locking up after I had the air bag recall taken care of
The contact owns a 2010 Ford Fusion. The contact stated that while driving 25 MPH, the "Power Steering Fault" message was displayed, and the vehicle lost power steering functionality. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the messages "Tract Off" and "Service Power Steering" were displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 15V340000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to control. The vehicle was towed to an independent mechanic where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not yet repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
The power steering stop working some lights came on when i was driving, i had Service Advancetrack and service powe steering on my screen then i wasn’t able to turn the wheels they became really hard.
Power steering failure along with advanced track faulty. Occurred during mid-drive.
The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds and attempting to turn the steering wheel to the left or the right and while driving straight, the steering wheel was sticking as if the power steering functionality had failed. The failure occurred mostly after the vehicle had been idle. The contact had to use excessive strength to manipulate the steering wheel until the steering wheel loosened and could be steered as needed. The contact researched and learned that it was a common failure with the steering rack. The dealer was contacted and informed the contact of the cost of replacing the steering rack. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 164,000.
The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there were no recalls on the vehicle. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
The contact owns a 2010 Ford Fusion. While the contact’s wife was driving approximately 30 MPH, the steering wheel was not responding to the steering adjustments to the left or the right. The contact’s stated that the "Power Steering Fault" warning light was illuminated. The contact’s wife stopped, and turned off and restarted the vehicle. The contact stated that the power steering functionality then resumed normal functionality. The contact stated that failure had reoccurred. The contact stated that the vehicle had not been taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 218,000.
I financed a vehicle from Recovery auto in independence Missouri in doing so u mentioned to them I’d be driving to Texas and asked them if the vehicle could make the drive and the responded yes but at no time did the mention there was an active recall on the vehicle I ended up breaking and in calling them they were also surprised when they saw the recall from 2015 in the vehicle and that is the first time it was mentioned to me after being 3 hours away in a different state
The power steering pump completely shuts down and throws a Power Steering Fault Error. When this happens, the car is moved as safe as possible to a safe location, turned off and restarted and the error clears. When the error displays, all power steering is shut off. There is no warning, it operates fine after restart, I have not noticed any correlation as to when it happens, but when it happens, it leaves you in a dangerous position. The dealer has not reproduced the issue, but has heard reports of the issue. I have not been able to reproduce reliably either.
The vehicle lost power steering. Restarting vehicle shows a "power steering assist fault" message. Looking into this fault, I found Safety Recall 15S18, for later year vehicles. This seems to be what I experienced. I have not had it towed to a dealer for diagnosis or repair yet, as the cost for repair seems to exceed the value of the car.
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