Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was contacted on numerous occasions in order to secure an appointment for recall repairs however, the contact was informed that the necessary parts were not yet available to perform the repairs. The manufacturer was also contacted and advised the contact that the parts were still unavailable. The manufacturer was unable to provide a time frame as to when the parts would become available. The failure mileage was 15,000.
2010 Ford Fusion wheels complaints
Page 5 of 6: complaints 101 to 130 of 143, newest first, as owners wrote them.
2010 ford fusion. Consumer writes in regards to safety recall notice concerning wheel studs *tgw the dealer informed the consumer, they only had one lug nut kit available . The consumer was informed he would be placed on a waiting list. As of march 10, 2012, the consumer has not received a call from the dealer.
Tl* the contact owns a 2010 ford fusion. The contact received notification of the federal safety agency campaign id number: 11v574000 (wheels:lugs/nuts/bolts) in january, 2012. The contact called the dealer numerous times to secure an appointment for recall repairs, but the dealer advised the contact that the parts needed to complete the repair were not available. The contact was worried that the failure would occur on the vehicle prior to being able to have the recall repairs performed on the vehicle. The manufacturer was not contacted. The vehicle was not repaired. The current mileage was 7,000. The contact had not experienced a failure.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the failure were not available. The manufacturer was also notified and stated that they had no time frame as to when the parts would become available. The vehicle was not repaired. The failure mileage was 23,500.
3mar12 called dealer to get recall done and was told that the do not have the part. I had called previously on 13 feb12 and was told the samething, 3mar12 was put on a waiting list and don't know for how long. In the notice it stated to get recall done in a timely fashion.
After driving our 2010 ford fusion in snow it would drive like the tires were out of balance (serious vibration after about 35-40 MPH). I solved this problem by putting it in a heated garage overnight. I brought up my concern to a local ford service center. They acknowledged that this is a problem and suggested spraying the wheel area with a lubricant such as pam cooking oil to keep the snow and ice from collecting on the wheels. They felt that the problem was the aluminum rims (I think they said rims, something in the wheel). We recently had significant snow this winter which brought this problem back to my attention. I feel that this is an unacceptable design flaw in this car and would like it fixed.
Tl* the contact owns a 2010 ford fusion. The contact stated the vehicle was included in a recall associated with the federal safety agency campaign id number 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and informed the contact that the parts necessary to remedy the failure were not available. The parts have not been available for approximately one month. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,800. Updaetd 03/14/12*lj updated 04/09/12
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number: 11v574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts needed for recall repairs were not available. The contact continued to notify the dealer for approximately one month and was constantly informed that the parts were not yet available. The manufacturer was made aware of the failure and could not provide a timetable for when the parts would become available. The vehicle was not repaired. The failure mileage was 1,300. Update 03/05/12
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was taken to an authorized dealer for repairs under the federal safety agency campaign id number 11v574000 (wheels: lugs/nuts/bolts); however the part was unavailable. The vehicle had been at the dealer for two weeks and continued to remain until the part was to become available. The manufacturer was not notified of the problem. The contact had not experienced prior failure regarding the recall defect.
I have a 2010 ford fusion hybrid which I love driving and I believe it is one of the best cars out there. The problem is with 12,000 miles on the car the tires were wearing out very fast and at 18,000 they were worn where it wasn't safe to drive the car. I had to buy new tires. The dealer said there was no warranty on the tires and they wanted $1182.00 for replacement ones. Mind you, I buy the three year full maintenance on the vehicle as well. I heard from other fusion drivers that even buying new tires, the wear is very fast. Something is very wrong here and ford is not admitting it.
Tl* the contact owns a 2010 ford fusion. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v574000 (wheels: lugs/nuts/bolts). The authorized dealer was notified, but stated that recall parts were on back order and they were unable to provide an estimated arrival date for the parts. The vehicle would be repaired when the part became available. The manufacturer was made aware of the problem and provided no further assistance. The contact had not experienced any failure related to the recall defect. The failure mileage was unknown.
Tl* the contact owns a 2010 ford fusion. The contact stated that she received notification of the federal safety agency campaign id number: 11v574000 (wheels:lugs/nuts/bolts) and after contacting the dealer to schedule an appointment for repairs, she was advised that the parts needed for recall repairs were not yet available. The manufacturer was contacted and they advised her that the parts would not be available to the dealer until the end of february. The contact had not experienced a failure. The current mileage was approximately 52,000. The VIN was unavailable.
Tl* the contact owns a 2010 ford fusion. The contact stated that the rear wheels and the front driver side wheel was bent abnormally. Both rear wheels were replaced because the of the failure, but the front one had not. The dealer told the contact that the failure was caused by the way the vehicle was being driven. The contact did not agree and believed the failure was caused by a manufacturing defect. The failure mileage was 9,000 and the current mileage was 27,000. Updated 02/15/12*lj updated 02/22/12
When driving in snow or slush, there is build up in the wheels causing the vehicle to have extreme vibration making it unable to drive until the wheels are cleaned out of snow or slush. This happens every time there is snow or slush on the roadways. I live in a northern state, so this causes some concern for safety. This may also be the cause of missing lugnuts that have been reported on other websites.
I own a 2010 ford fusion which we purchased october 2010. I brought my car to my local repair/inspection provider (not the ford dealer) to have oil change, tire rotation and inspection sticker. While my car was there it was noted that one of the wheel studs (front passenger) was snapped off and appeared to have happened awhile ago because the exposed component was rusted. It was recommended that I contact ford dealer to see if covered under warranty and inspection could not proceed until repaired. I brought it to ford dealer where car was purchased the next day. They stated it was not covered and would not even inspect it for defects. Stated there was no possible way it could fracture on its own and must have happened at previous repair shop when they were taking the wheels off for rotation. They stated it would cost approximately $125 to repair one stud. I declined and returned to the previous repair shop where it was repaired for half the cost. It should also be noted that my tires had never been serviced before and this defect was noted prior to the rotation.
Yesterday (4dec2011) I was rotating my tires when one of the left front wheel studs on my 2010 ford fusion broke off inside of the lug nut. It was obviously weak for a while and finally broke when pressure was applied from the tire iron. My current mileage is approximately 48000. This follows a similar incident that occurred on 28sep2010 where one of the right front wheel studs broke off at approximately 13,500 miles. 2 of these fractures in less than 2 years is unacceptable. There is no sign of rust/wear or tear on any of the studs. I also noticed today that the ntsb is already looking into similar incidents through an engineering analysis. The potential for danger of a wheel flying off a car at a high rate of speed is quite high and a recall should be announced.
I went to rotate the tires on my 2010 fusion and I noticed on the front left that a wheel lug stud had sheared right into, always had a dealership rotate my tires. I noticed this when I was rotating my tires and the rest of the lug stud is inside my lug nut. I have contacted my local dealership and they claim they know of no incidents and does not know if ford will cover it. I think after 280 reported incidents this should be a recall, I find it hard to believe in something like this being so dangerous that it is not already. I can say this with certainty, that after the first reported accident caused by this and the lawsuit that follows, someone will take notice.
The front drivers side wheel lug has snapped off.
This is related to the federal safety agency action number ea11009. We discovered three broken wheel studs on our 2010 ford fusion, two on the front passenger wheel and one on the front drivers side wheel. All three had sheared off completely. The dealership argued the studs had sheared due to faulty maintenance work. The car has had maintenance only at ford dealerships. The dealership will only replace the broken studs and ignores our concern that the remaining studs may have been compromised.
On three seperate incidents, I found wheel lugs missing from my right front wheel. Ford shipped parts to my dealer 3 times and the vehicle was repaired. This last time (4th) I had just gotten off the hwy and turned into the parking lot at work when the front right wheel came off and rolled across the parking lot. The dealer est is over $3k in damage to repair the vehicle. Even though this is the 4th time on the same wheel, ford has decided to fix this vehicle again. I do not believe this vehicle should even be on the road any more. Two minutes earlier and the wheel would have came off at high speeds. There is definitely a danger to me, my passangers and any other people in the area when the wheel decides to leave the vehicle.
This is related to the federal safety agency action number ea11009. So far I have had 2 incidents of broken wheel studs on a 2010 for fusion that was bought on 9/11/2010. The first occurred on 7/15/2011 at 25000 miles and the second occurrence was on 10/21/2011 at 33000 miles. Both on driver side front wheel. The dealer has done all work to car so far.
Tl* the contact owns a 2010 ford fusion hybrid. The contact stated while having an oil change the mechanic noticed the front right axle nut had come loose. The contact spoke to the dealer who stated there was nothing they could do since the warranty had expired. The dealer installed a new axle nut. The contact stated that was a manufacturers defect that could cause the tire to disconnect from the vehicle and cause a crash. The failure mileage 37,571. Updated 10/14/11 *bf updated 11/02/11
I have a 2010 ford fusion and this is my second entry into this database for a broken stud. After ~21000 miles, a second stud on the front drivers wheel has failed by shearing completely. Once again the dealer will only replace the broken stud, leaving me to worry over the remaining studs. Also, it has taken two nights for the dealership to receive the new stud.
Tl* the contact owns a 2010 ford fusion. The contact stated the passenger side front and drivers side vehicle studs were broken and replaced at multiple times. The vehicle was not taken to the dealer, and the manufacturer was not notified. The vehicle was not repaired. The failure mileage was 43,000 and the current mileage was 50,000.
Several months ago, the rear left wheel of m y 2010 fusion was falling off. I managed to stop, tow and fix the car. In april, my passenger right wheel fell off causing me to lose control, hit a pole and total my 7 month old vehicle. I was issued numerous tickets and lost my job due to this accident. One month later, ford contacts me to reimburse me for the first episode (I received the check), but took no blame for any of the problems with my vehicle. I was told my car was listed in the recall from ford. Afterward I found out that there are many other complaints for my ford fusion.
2010 ford fusion studs breaking off. Second time in 4 months.
Tl* the contact owns a 2010 ford fusion. The contact stated that the front driver side lug nut detached from the wheel. Neither the dealer nor the manufacturer were notified of the failure nor was the vehicle inspected or repaired. The current and failure mileages were 33,000.
Multiple fractures of wheel studs on 2010 ford fusion, creating very dangerous situation. One failure was four studs at once, leaving only one stud available to prevent complete failure and loss of control.
During a long trip back from a weekend vacation I felt my front drivers side wheel begin to wobble. When I pulled over to check it out I noticed that I only had 3 lugnuts holding the wheel on. I also noticed a third that looked loose. When I grabbed it, it fell out in my hand with the stud broken off in the lugnut. The other 2 missing lugnuts spots also had studs broken off. The rear drivers side wheel had also lost a lugnut and had a broken stud.
While pulling out of the driveway a neighbor noticed a lug nut fall off my vehicle. I stopped the car immediately and we determined that the car was missing 2 lug nuts, one from each front tire. We went to make sure the remaining lug nuts were securely attached and when applying a slight amount of pressure to another lug nut it snapped off. This happened with two nuts. The inside stud that the lug nut attached to looks as if the metal is crumbled. The vehicle has 13600 miles on it and has had the tires rotated once at 6600 miles by the ford dealership we purchased the car from. This is well within the standards the warranty requires (at 7500 and 15000)
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