Tl* the contact owned a 2011 ford fusion. The contact stated that the vehicle was involved in a front end collision. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. There was one injury that required medical attention. The contact suffered from severe pain and multiple bruises. The dealer and manufacturer were not notified. The failure mileage was approximately 16,000.
2011 Ford Fusion airbags complaints
Page 5 of 12: complaints 101 to 130 of 331, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to peacock ford (located at 1875 s orlando ave, maitland, fl 32751, (407) 644-7111), but the part was unavailable for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The contact called landers ford at 901‑854‑3600 (located at 2082 w poplar ave, collierville, tn 38017) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign numbers: 15v340000 (steering), 15v793000 (fuel system, gasoline), and 16v384000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local unknown dealer, but the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 16v384000 (air bags), and parts distribution disconnect for the federal safety agency campaign number: 15v793000 (fuel system, gasoline) and 15v340000 (steering).
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Arceneaux ford (1111 old hwy 90 w, nw iberia, la) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. **tr consumer stated it should not take this long to fix this extremely hazardous problem. We have been trying to get this recall taken care of to no avail! Updated 10/19/18
Tl* the contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called payne weslaco ford at (956) 619-6026 (2401 e expy 83, weslaco, tx 78599) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign numbers: 15v793000 (fuel pump, gasoline), 14ve028000 (equipment), 16v384000 (air bags), and 15v340000 (steering). The VIN was not available.
My wife and I gave this car to our daughter when she got her drivers license in 2016.since then there has been a recall on the airbags that has not been fixed because they are on back order. The temperature sensor has gone out and ford is aware that is a problem but will not recall, and now 3 times the steering has locked up on her with an error message that reads "power steering assist fault". In reading various articles there was a recall but for some reason my car having a 3.5 liter was not in the recall, not real sure what engine size has to do with power steering. Fortunately all 3 failures occurred in our drive way while she was backing out and she turned the car off and started it back up and the car corrected itself. I am in fear for my daughters life at this point, even though she has 2+ yrs of driving experience who is to say that if this happens when she is driving down the road she will know how to react without harming herself or someone else. Ford needs to own up and fix their defective vehicles ps. This ford only has 45,000 miles on it. Ralph nader, we need you!!!!
"takata recall". In june of 2012 I purchased a 2011 ford fusion. Approximately july of 2013 I was notified by ford that my vehicle had a recall on the passenger side airbag. My vehicle was to be fix when parts were available. Approximately one year later I called ford to find out why my vehicle was not fixed. I was told because I lived in a cold client (massachusetts) that my vehicle would be one of the last vehicle to be fixed when parts became available. They also told me no one was to sit in the front passenger side because they could be seriously injured if the airbag exploded. My wife who is 75 years old a cancer survivor has sat in the back seat since 2013. Because of her age and health problems she can no longer sit in the back seat. I have contact ford several time to tell them of this problem. For relief in 2018 they allowed me a rental car. Approximately, 2 months later I was contacted by the rental agency and informed me that ford would no longer pay for the rental vehicle because I signed their form and added (I didn't give up my right to legal actions by signing this form). Because I refused to give up my legal right they stopped the rental vehicle. Ford case number cas-15314662 was assigned to my case and I have not heard anything since. My wife and myself who are elder both feel this timeframe is ridiculously long and has causes us much discomfort, anxiety and out of pocket expenses when we want to travel together we had to take separate vehicle or borrowed one of our children vehicle in order to sit comfortable and beside each other.
Takata recall
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brandon ford at (813) 246-3673 (located at 9090 e adamo dr., tampa, fl 33619) and was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Purchased car from seven star auto pensacola florida first problem was horn he never fixed than water pump and time belt I fixed supposed to fixed throttle body but never fixed and also he never installed horn for safety I tried to get refund but I'm in school an d I work and still pay note for a defictive car and I also hit pot hole which caused more suspension damage and dealer still doesn't know how to help me
2011 ford fusion. Consumer writes in regards to takata airbag safety recall. *ld
1. Takata recall- air bag: air bag sensor or light goes blinking for 30 mins or more than it switches to the panel light and stays there lit up.. 2. Steering column-stiff and grinding noise: when it drives backward reverse it makes that noise and when on the road it begins to make loud noise, then the steering gets hard to steer. 3. Ac coolant does not blow cold air: does not get cold and blows out warm air only.
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (flood ford of east greenwich, 2545 south county trail, east greenwich, ri 02618) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *bf
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The contact called mossy ford at 858‑273‑7500 (4919 mission bay dr., san diego, ca 92109) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - the airbag, takata recall, was issued in 2016 & I've been trying to get this replaced since 2016. The ford dealerships around lafayette, la still do not have this part in stock for it to be fixed/replaced. This is a very unsafe (& could be deeadly) issue that must be fixed as soon as possible!!!!!!!!!!!!!!!!
Takata air bags have been waiting since first recall july 2016 for them to fix airbags not able to let anyone sit in front seat, have called ford dealers several times with no response other than we have no replacements, its been two years and nothing
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sawgrass ford (14501 w sunrise blvd, sunrise, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Since previous notification, from ford corporation, of a defective airbag, I've been to metro motors dealership, on more than one occasion, and I was told metro motors hasn't receive any parts in order to repair our 2011 ford fusion (sport model) defective passenger (right side) airbag.
"takarta recall": I received written notice, from ford corporation, that our vehicle was on the recall list, due to our VIN number, regarding a defective airbag. It as subsequently confirmed at st. Croix, v.I.'s ford dealership, via computer print-out that our car was on the recall list but the dealership receive no parts for repair.
Power steering assist fault pops up when car starts and steering wheel does not move
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The dealer (gary yeomans ford lincoln, 1‑386‑310‑2342) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt updated 9/24/18
Takata recall - ford has yet to provide a remedy for a problem that has existed for more than 2 years now. Last update was in december 2017, saying parts will be available in spring of 2018 - it is now summer of 2018.
Takata recall AC/heat continues to go out randomly. Ac/heat/defroster is not working. Have to manually lock each door upon exit of vehicle because automatic switch not working, the car shutdown and I cant enter the vehicle at times the key will not open my car door, I had to enter my car through the trunk at 3a. Engines problems, electrical problems, back tail/brake light continues to go out often, and other issues. Sometimes key wont turn in the ignition and brakes lock up.
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called town and country ford pell city at 205‑884‑0000 and was informed that there was no part available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall, waiting for a fix for over a year,
Tl* the contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The dealer (ford of upland, 909‑253‑0366) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Inquiry from congresswoman lois frankel on behalf of constituents re waiting over a year to have the airbags in 2011 ford fusion replaced. *ld
Tl* takata recall. The contact owns a 2011 ford fusion. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags) in july of 2017; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mullinax ford, 1551 e semoran blvd, apopka, fl 32703) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflators: we have been trying to get the driver airbag replaced for a year since learning about this recall. Our service department keeps telling us that ford don't have the parts for the recall.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history