Turning corner to park, loss of power steering. Service advancetrac light and also anti slip light came on. I took to dealer and they just reset codes. Worked for 3 days andnthen total failure of advanctrac. Suburban ford now says I need whole new rack and pinion assembly. Looks like this is a major issue with units.
2011 Ford Fusion driver assistance complaints
Page 4 of 5: complaints 71 to 100 of 106, newest first, as owners wrote them.
The power steering is not working.the vehicle is hard to make turns. I only had this car almost 3 years and I purchased it used. The power steering is gone and I have seen a lot of complaints about this model with power steering problems. I know there should be some kind of recall on this vehicle. I can not afford to have this fixed. I am hoping that you all will check into this. It is unsafe. I am considering the news about this because I keep getting the run around. I love my car and I just can't afford to have it fixed because of this mechanical problem.
I was driving into a parking lot and my power steering light came on to service soon I parked my car then when I went to leave and started my car, the light went to service now and I had no power steering at all. I am a college student and just bought this car less than 5 months ago and I am very lucky that this didn't happen on my way home while driving through the mountain areas I have to drive through from college or I could have had a fatal or serious accident. I don't have the money to fix this and I believe ford motor company should recall and repair this serious issue and since there is several complaints.
Power steering failed. Received indication of advancetrac needing service as well as power steering failure. I have noticed some issues of this nature for over one year and 15,000 miles as when the car is first started and put into reverse there would be, on occasion, no power steering and I'd get advancetrac needs service warning. By putting the car in drive I could sometimes get the power steering back or if I shut the engine off and restarted. Power steering completely failed now at 43,000 miles and I've been told by the ford dealership that the module as well as the steering gear--the whole system--has to be replaced per diagnostics.
While driving one saturday evening out of no where the car idles down to about 5 MPH until it stops , the steering wheel and gas pedal locks up and my husband and I are stuck in the middle of the road with traffic behind us, thankfully there was no accident. I then put the car in park, switched to key back to turn it off and back on to try and move it from the road to the gas station that we were right in front of (thank god). We eventually got the car in the parking lot and noticed the wrench light and the check engine light were both on. We did our research and found out it is a problem concerning the throttle body, in which I heard is very costly. The problem stopped for about a week then started again and happens randomly while in traffic, again thank god no accident has occurred. This car is my husband and I only means of transportation right now and I am 4&1/2 months pregnant so we need this car to travel not only to and from work but also my doctor visits. I don't know if anyone else has experienced this problem but it's a huge safety problem and we've only had the car for about 9 months.
While driving with my family my service advancetrac and service power steering warning lights came on. After we got home and went to go back out later our power steering was completely gone. Car isn't drivable as it has no power steering at all. Very dangerous situation my family was put into by this problem!!
While driving to work all of a sudden my advance trac light went on and there was no steering at all. All the lights went dead and I had to stop in the middle of the street. I tried to get the car to the side of the road before stopping but wasn't able to maneuver it, it was too hard to steer. After stopping short I finally was able to force the steering wheel to turn and moved to the side of the road. I read the manual and it said turn off the car and restart, I did and nothing happened. I called aaa and they towed me to ford in toms river, nj. It cost me $2,152.14 for the steering rack to be replaced as well as having my car for 6 days and having to rent a car for additional costs.
Tl* the contact owns a 2011 ford fusion. The contact stated the service advanced traction and the power steering warning light illuminated as the power steering assist failed. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,500.
While driving car, steering locked and power steering assist fault message appeared on dashboard.
Power steering went out on a 55 MPH road and the whining noise it makes is unbearable.
Check my name ~ since I had my 3 fusion 11 ~ the same patterns have continued/ I almost lost my life in 2011. 2013 and 14 because of the huge transmission problems I have written proff that clearly explains the problem ~ so your " salesmen?" and " ford" in detroit refused to recognize that I even had a problem. Why would any clear thinking person dream up a story like this ~ so I am here to "tell the story" because I could have been killed ~ think of this happening to your sweet grandmother !!!! Yes, think and let me know because I am sending it to bloomberg and the los angeles times! The longer you wait the sooner I will call my lawyer who specializes in " criminal law" ~ that fits. So let's be far to the people you are supposed to serve and get this lemon law worthy issue solved! The part may cost $ 50 put think of chevy because ford fusions when you stop hiding the problem ~ fix it now!!!! Get back to me in written and I will keep this note that I will send to every newspaper around!
While driving along the highway my gauges on the instrument panel went out momentarily, and then came back on with the message "service advancetrac." I didn't think much about it because it went away when I turned my car off and back on. A couple weeks later (starting june 16th) the instrument panel kept going out every time I drove the vehicle, and multiple messages came up in the message center about getting my brake system checked and all four tire pressures were low. Along with these other message center malfunctions, the anti-theft security system was malfunctioning and not recognizing either key I have for the car. A couple of times it took 20 minutes of trying and hoping to get the vehicle to recognize the key. I took it in to the dealership, and now I have to pay $2000 to get my power steering module replaced. I am completely disappointed that my 2011 ford needs to have its power steering replaced at not even 60000 miles.
When I first started my car, I notice the chimes going off letting me know it was an error or warning. I noticed in the dash it read power steering assist fault. I noticed the steering wheel was very hard to turn. I immediately turned off the car and restarted and the message went away. The very next morning the exact same thing happened. So four days later it happened only to find out me restarting would not make the message go away. So now I am without power steering and I have read so many complaints of the same and nothing is being done to correct the issue. Nothing will happen unless someone gets hurt or god forbid killed. Its too late then. Ford does not want to be responsible.
I was driving at 35 MPH, and slowing down to about 25 MPH to make a right hand turn to enter a merge lane, and my fusion's message center flashed "service advancetrac" and "service power steering now" messages, followed by the audible chimes. I noticed a failure of the power steering system, and it required great strength and effort to get the vehicle to turn right to enter the merge lane, almost took me into the standard lane. Steering was extremely difficult from that point on, especially at low speeds. Ford dealer diagnosed the issue, said the pscm had failed. They had to replace the steering rack because all the electronics are integrated into it.
Driving in rain approximately 40 MPH on two lane blacktop highway chiming started then error codes, "service advancetrac" & "service power steering now" warnings displayed on dash. Steering became extremely hard to maneuver continued to drive the vehicle approximately 10 more minutes. I then turned the vehicle off and let the vehicle sit for an hour. I never pulled key from ignition. I restarted the vehicle, steering became even more difficult to maneuver. I drove my car approximately 2 more miles and then shut the vehicle off again. I waited approximately 2 more hours this time before restarting my vehicle. The steering wheel became almost impossible to turn. I experienced an extremely unsafe vehicle while driving approximately 25 to 35 MPH for 12 miles to reach my destination. This vehicle was then parked and will be towed to a repair facility to trouble shoot this safety issue. I have two young daughters that are in this vehicle on a regular basis and I am tremendously concerned for their safety and that of others who could be harmed if this incident should happen again while driving. I drive 900 miles a week to and from my job. I can not morally put others at risk and after seeing so many complaints online, I believe that this is a severe safety issue that ford motor company should be financially responsible for and address in a timely fashion by recalling and repairing any necessary parts and labor before a serious injury or fatality occurs.
I was driving on the highway and all of a sudden the car seemed to start shutting down. I lost speed and could not accelerate even thought I was pressing the accelerator pedal. The whole car started to shake and vibrate violently making a sputtering noise. I was able to brake, slow down and stop to pull off onto the shoulder of the highway. The car would not stop shuddering until I turned the engine off. I waited 10 seconds, turned the engine back on and the car drove normally again. This happened twice more, one at 30 MPH and one at 60 MPH again on the highway. Then we took it to have the throttle body replaced.
Lost power steering. Took it to the ford dealer the next day. Was told the rack & pinion needed to be replaced. Was told not covered under warranty and the dealer wanted to charge me $1136 for the part and $450 to install. Had the error code erased and was able to drive it for about a week before losing power steering again. Found the part at a local auto parts store for $476 and if I return the defective part I get $170 back. After researching this issue it seems other ford fusion owners are having the same problem & ford is recalling the 2013 for the same reason.
Veh died while driving and ck eng light is on had tp replace throttlebody 490.00.
Veh died while driving going 85 miles an hr and just cuts off.
This is the 3rd report that I am filing in regard to my 2011 ford fusion. The throttle body assembly needs to be recalled. Whether going highway speeds or in traffic less than 30mph, the vehicle will intermittently lose power to the throttle. The wrench and emissions lights both go on, the vehicle shakes violently and I lose all ability to accelerate. The only remedy is to restart the vehicle, which I often need to do in the middle of the road as I do not have the ability to get to a breakdown lane or other safe stopping point. This has happened on the highway, causing me to have to cross 4 lanes of highway traffic with no ability to accelerate. It has also occurred in the middle of intersections with turning traffic as well as at traffic lights, causing other drivers to unsafely pass me on the right. Please note that when I do get into an accident, I will be finding both ford motor company and the national highway transportation safety administration responsible and liable for all injuries and damages due to the number of complaints and the administration's decision not enforce a recall. Ford refuses to repair the issue unless they can replicate the problem; however, when I restart the vehicle the error is cleared. I have taken numerous videos of the problem and ford still refuses to replace the defective part. It is simply a matter of time before somebody gets killed.
While driving in town at approximately 35mph on 9/18/13, the following message appeared in the instrument cluster display "service advancetrak" and "power steering assist fault". At that moment, the car did not have power steering. I pulled over and shut off the car and restarted it and the car worked normally for a few blocks then did the same sequence again. As of this morning 9/19/13, the power steering is working fine.
Driving approx 25 MPH and power steering shut down without warning. I narrowly missed hitting another car. Pulled car over (with great difficulty). An error message appeared "power steering assist fault" and "service advance trac." I turned car off for a minute and restarted. Message was gone and car seemed to drive ok. I was one minute away from a major arterial street (50 MPH limit) and could have been killed if this happened there!!
The engine shook violently. The wrench light and check engine light suddenly appeared. The speed of the car went from 45 MPH to 0 in an instant. Then the entire car powered off. I managed to pull over to the shoulder as this happened and not being able to accelerate at all. I turned the car on again with keys in ignition. Started to drive and the same series of events happened again and my car completely powered off. I got my car towed to ford malcolm cunningham on 8/26/13. They confirmed it was the throttle body that caused the issues. I purchased extended warranty on my car which only covered the actual part and not the labor to replace the throttle body. The dealership service rep, [xxx], said that they recommended I also flush the engine because they have seen this is related to the throttle body issue. She also said the throttle body issue is a common problem with fusions and escapes, as she had another person in there for the same issue on an escape. Ford needs to realize this is extremely unsafe and issue a recall asap! I cannot believe my car is practically new and I'm out of pocket $400, while ford doesn't take any responsibility. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving down the freeway at 70mph on a straight section of road the power steering assist fault and advance trac fault appeared on the dash and the steering wheel became very stiff (difficult to turn). This has happened a total of 4 times, once about a month ago, and twice on the 16th. 3 were on the freeway and the fourth upon starting the car later on the 16th. Every time it was reset by turning the car off and letting it sit for a minute and restarting.
I was driving on the expressway early this morning traveling at ~70 miles an hour. Without warning the power steering ceased to work and I got a warning that there was a power assist fault and to service advanctrac. If I would have been taking a curve at that exact moment the results could have been catastrophic. After making it off the expressway I was able to turn the car off and then back on and all was fine and the power steering was once again working. My concern at this point is that I never know, moving forward, if and when this issue may occur again. Based on some online research I see many other fusion owners complaining of this exact issue. Please don't wait for someone to die before taking action and forcing ford to analyze root cause.
Power steering failure makes the car steering control to be very hard. I tried many ways (turn off the car, disconnect battery) but did not work.
Car is having a hard time cranking and idling high, power steering hard to move because of a power steering assist fault and the car is hard to steer it has done it 3 times. Once while driving and 2 other times while parked but car was hard to crank.
The power steering went of while I was driving at approximately 45mph. The indicator showed check power trac power steering. Took it to the dealer where I bought the car and they put it on a computer to see what was wrong. The computer showed the power gear needs to be replaced at $1600. But the service tech said that may not be all that's wrong, but first need to replace the power gear. This should be covered in the warranty and this should be a recall due to having occurred numerous times before. Neither of which is occurring. This could be very dangerous and cause serious injury if the car, for incidence, is in the passing lane. After the car lost its power steering, I was able to stop and restart, which corrected the steering.
While taking a freeway exit ramp, an alert popped up on my dashboard and my steering immediately became labored. I wasn't doing anything unusual at the time, so my immediate assumption was that I had a flat tire. I began to slow as I neared the exit ramp, and at this point my dashboard showed a "power steering assist fault" error and a "service advancetrac" error message, which resulted in the loss of all power steering. At this point I pulled off the highway and into a parking lot, shut off my car, and let it rest for approximately 15 minutes while I read the ford owner guide for more information. After inspecting the engine and finding nothing unusual, I started the car and the power steering had returned. I have not experienced this issue again and it has been 24 hours, but I'm still weary of traveling at higher speeds lest my power steering suddenly fail again.
Traveling down the highway, the advancetrac light came on and system chimed. Message center displayed service advancetrac and power steering assist fault, I lost all power steering, the vehicle became very hard to control. Upon turning the vehicle off and back on I was able to regain power steering. Bringing vehicle to dealership today for investigation.
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