I came home from shopping and was unable to open my driver side door to exit the car. This is a safety issue, I have owned previous vehicles and never had issues that a door would not open. I had to open my driver side window and actually reach out to open the car door. This was a issue that was ongoing for ford fusions as I have seen several complaints regarding the faulty door latches.
2011 Ford Fusion electrical complaints
Page 4 of 8: complaints 71 to 100 of 203, newest first, as owners wrote them.
Cross traffic alert system malfunction and rear park aid alert malfunction.
Battery, starter and flywheel. Flywheel missing teeth possibly after failed battery. Originally my car was jump started by aaa 01/2014 due to battery failure. Was advised to get battery replaced. Which was reluctantly replaced by ford at 36,805 01/2014. Unfortunately, this may have triggered a noise that I ignored for a time, where when the car would start sometimes it would make a loud noise. It was not every start, but it did become increasingly pronounced. In may I finally went back to the dealer who said I had teeth missing from the starter and fly wheel and that it was my fault for trying to start the car while it was running (though my car has the start lockout feature). The dealer wanted over $1700 to replace flywheel and starter. Opened a case with ford and they covered the majority of the repair, leaving me with about a $450 deductible. After the repair was approved, dealer re-classified the problem as the starter staying engaged which distorted the flywheel. I raise this case, because I think perhaps the failed battery could have been the cause, but further the replacement battery failed again in 6/25/2017, which I replaced again. On my 3rd battery. May be worth noting that my vehicle is equipped with integrated navigation system and display. Could battery failure also be the source of repeated fan blower motor issue?
Vehicle repaired 4 times for inoperable blower motor. Fan/blower will either fail outright, or operate intermittently for several weeks and eventually complete failure. Will fail either in winter or summer when fan is used the most. The first two times (3/1/2014 & 3/14/2016) the resistor control assembly was replaced along with the wire harness. The third time (11/29/2016) the blower motor was replaced. The fourth time the blower motor connector was replaced. Obviously these connectors are melting due to the current drawn by the blower motor. I believe there may be a tsb issue, but ford refuses to assist as the vehicle is out of warranty. The dealership refuses to help or honor any warranty because they manage to replace "different" parts each time, though I believe that if the blower motor, the resistor, and all connectors were all replaced at the onset when the vehicle was under warranty one or more of these repairs could have been avoided. There is a safety issue presented during when the fan blower stops working suddenly, and the windshield will not defrost in the winter. This has happened while driving. During the summer during high humidity, the sudden failure of the fan blower motor also causes the driver windshield to fog up abruptly, also a safety hazard. Both have happened to me. The cost of the repairs $368, $455, $165 (~$1000) thus far with the first claim being under warranty. I'm concerned that after 4 visits for the same concern, this will repeatedly happen. Not sure if it makes a difference but my vehicle has the integrated onboard navigation system.
I was driving on a busy city street during rush hour when I noticed the car jerking when it changed gears. The RPM would shoot up high then back down while losing power to the vehicle. I managed to get to an auto advance store where I had a diagnostic done since my check engine light was on. The diagnostic came back with code po455 twice and po457 twice. It was then explained that too much air was getting into my fuel system. I proceeded to go to the ford dealership, which was a half mile away. On the way, my car continued to jerk and loose power and some points. Then everything digital which one displays my mileage and the other displays how many mile till empty displayed intermittent lines and the wrench illuminated on my dashboard. At this time my car was on but quickly lost power to go forward. It almost got rear ended by the car behind me. I put on my turn signal and I coasted to the side of the road, turn off my car waited a few minutes the turned back on and put it in drive. The car would not move forward. The engine just revved up like I had it in neutral. I put it back in park then put it in reverse. The car would operate in reverse. Had to have car towed to dealership. Three months prior to this incident, I had to take my car to the dealership because of excessive battery acid on my positive terminal that had eaten through the wiring harness. Had to have harness and battery replaced. I still notice issues of battery acid accumulating around the screws on the battery harness and positive lead again.
Tl* the contact owns a 2011 ford fusion. While driving, the battery cable fractured and caused an electrical spark/current. The failure could have potentially LED to a fire. The vehicle was taken to ford country of henderson, nevada and the battery cable was replaced. The manufacturer was made aware of the failure. The failure mileage was 37,000.
Tl* the contact owns a 2011 ford fusion. The contact stated that there was a failure in which the vehicle experienced intermittent stalling. The vehicle was taken to the dealer who was unable to replicate and diagnose the failure, although they had been notified several times. The vehicle continued to stall and the vehicle was towed to an independent mechanic who replaced the throttle body, but the contact was uncertain if the oem part would fail again. The manufacturer was notified of the failure and provided no recommendation nor a solution. There was no clarification if there was a newly designed part or the same part that had previously failed. The VIN and failure mileage were not available.
Issue happened while vehicle was in motion. Instrument cluster light goes off and on every second with beeps and changing messages: tire pressure monitor fault, door ajar. Vehicle left/right turn signals stopped working completely. Issue resolved by itself after 10 minutes driving. However radio system stopped working completely after this incident. There is video recorded by someone else showing this issue https://www.youtube.com/watch?v=0aykjosudew . Dealer did not fix anything, telling that there are no messages in computer.
Tl* the contact owns a 2011 ford fusion. While the vehicle was stationary, the blower motor resister malfunctioned. The contact stated that the wires associated with the component melted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,295.
6 months old car had transmition and electrical problems, driver door lock not opening, AC went out! Air bags sensor out, and now experiencing 2nd transmition issue. Dealership is not taking full responsibility for it, as transmition was replaced at another garage! Have been dealing with this car since 2012. Hard jerking.
Tl* the contact owns a 2011 ford fusion. While approaching a red light with the brake pedal depressed, the vehicle began to accelerate independently without warning. The contact had to apply the emergency brake in order to stop the vehicle. Earlier that day, while driving 10 MPH, the sensors on the instrument panel and heater failed. The contact shut off and restarted the vehicle; however, the electrical power did not return until minutes later. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
Drivers side inside door latch broke. Could not open door from inside the car. Had to put window down and reach outside the car to open door.
My driver side door latch would not open... Went to the dealers and they told me that 2012 , 2013 have been recalled buy not my year.
Tl* the contact owns a 2011 ford fusion. The contact stated that the vehicle stalled more than four times after the warning indicator wrench illuminated. The vehicle was taken to a mechanic who diagnosed that the fuel throttle body needed to be replaced. The vehicle was also taken to the dealer for diagnostic testing. The VIN was included in the federal safety agency campaign numbers: 15v793000 (fuel system, gasoline) and 15v340000 (steering). The manufacturer was notified. The approximate failure mileage was 93,545. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2011 ford fusion. The contact stated that the air conditioner began to blow cold air, but changed to hot air independently. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 44,557. Updated 03/07/17*lj
Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.
Tl* the contact owns a 2011 ford fusion. The contact stated that there was an odor of fuel coming from the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 15v793000 (fuel system, gasoline). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 52,000. Vin tool confirms parts not available. Updated 04/20/16*lj the consumer stated there was a problem with the transmission and the steering. Also, the vehicle would suddenly stall, while driving. Updated 05/11/16.
The vehicle is very hard to steer. Electric power steering is out
Tl* the contact owns a 2011 ford fusion. While driving at low speeds, the steering wheel seized and the battery warning indicator illuminated. The failure recurred numerous times. The contact stated that the heated seats failed without warning. The vehicle was taken to a dealer numerous times where the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Electric locks on drivers door will not disengage by hitting the door button or the remote -must lower window and reach through to unlock from the outside. Being trapped inside the car is a safety issue. Mileage when problem first occurred was approximately 91000.
'3 may 2013 (mileage 32,800) moab, utah. Driving in the mountains around moab for my daughters wedding. One passenger in the car beside myself. While driving around a sharp curve, all the electronics in the car went dead. The engine shut down, all lights on the dash, the radio, AC all stopped working. Power steering, power brakes were non-functioning. This happened a total of five times. '26 august 2015 (mileage approximately 55,600) time: 6:00pm. Driving home from work. I'd stopped at a street light and when I pulled sharply out onto main road, the car went dark again and all electrical systems shut down. I quickly restarted it by shifting into neutral and starting it with the key. Three blocks later, it happened again. This was the first time it had happened on a straightaway. I was driving by myself. '6 september 2015 (mileage approximately 55,950 between san juan capistrano and lake elsinore, ca. Coming out of a sharp curve in the road while going uphill all electrical components of the car shut off. I shifted into neutral, turned the key, and the engine started up again. '19 november 2015 (mileage approximately 56,751) went over a speed bump with another passenger in the car. The ford fusion shut down again, and after I restarted it, two hundred yards later did it again. 'ford has tried to locate the problem three times. Finally replaced throttle body on 22 sept. And said that fixed problem. It didn't! Ford corporation customer service now refuses to return my last five calls
Tl* the contact owns a 2011 ford fusion. While driving 25 MPH, the vehicle experienced a loss of power; however, it still had some electrical function. Prior to the failure, the vehicle was remedied under ford's customer satisfaction program 13n03, but the failure recurred. The throttle body was replaced and the vehicle was reprogrammed three times. The failure occurred seven times. The manufacturer was made aware of the failure. The failure mileage was 38,500.
Tl* the contact owns a 2011 ford fusion. The contact stated that the rear tail lights failed to fully illuminate. The socket prematurely rusted and caused an internal failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available. Updated 1/12/16 *cn updated 02/04/16.
Tl* the contact owns a 2011 ford fusion. While driving approximately 50 MPH, there was a burning odor coming from the passenger side glove box. The vehicle was not diagnosed or repaired. On another occasion, while turning left or right, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as designed. The manufacturer was not notified of the failure. The failure mileage was 118,000. Updated 11/19/15
The above car displayed a trouble light. A mechanic used an odb ii scanner and diagnosed the engine problem with the code "p2119" I did some research on line and found out that this is a common problem involving the throttle body. Is this a recall item?
We had a recall on power steering.had it checked by dealer told it was good then few days later power steering went out. The dealer worked on it 3 times then sent it back still tore up. The dealer is ed sherling ford in enterprise al 36330.
First at about 42000 miles in october 2012 the driver seat became so hot it created 1st degree burns on my husband. The seat heater went out soon after. Needs to be fixed. The seat could cause a fire at 55000 miles the driver door handle became unlatched within the door and stopped opening from the inside. What if I had a wreck and couldn't get out? Needs to be recalled for this issue. I've heard it's common on the fusions. The front door speakers went out soon after all of this. At 90000 miles the passenger seat heater went out. Same burning hot thing but this time no one was burned. At 95000 miles the safety system has now gone out. It flashes that there is a problem with the rear park aid and a fault with the cross traffic system. I've read that the rear driver side speakers cause this. The front driver side speakers went out 2 yrs ago. Maybe these are connected. It seems the whole car has problems with fuses and electrical wires either burning out way too quickly. My vehicle is a 2011 manufactured in october of 2010
Tl* the contact owns a 2011 ford fusion. The contact stated that the vehicle was taken to the dealer on august 20, 2015 to complete the recall repair for the federal safety agency campaign number: 15v340000 (steering). The contact was not experiencing any failures before the recall was completed. Within a week, the advanced track warning light illuminated and the various gauges and warning indicators illuminated on the instrument panel. After the software update, the vehicle had a sudden loss of power. The vehicle was taken back to the dealer who stated that there was an electrical short within the module connections associated with the power steering. The vehicle was at the dealer for weeks as they diagnosed the vehicle. The manufacturer was notified and provided no remedy. The failure mileage was not available. Ma 10/25/15
Tl* the contact owns a 2011 ford fusion. While driving 65 MPH, the vehicle jerked, all the instrument panel lights illuminated, and the vehicle stalled. The contact restarted the vehicle, but the failure recurred three times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Car was traveling 60mph on straight road when it jerked and wrench light and check engine light and ABS and stability lights came on. Pulled to side of road and shut off car. Restarted and drove 100 feet and wrench light came back on and once again pulled over to shoulder to restart car. After 2nd restart it drove fine for 15 minutes and then stalled completely, once again restarted car and drove 5 feet it once again stalled and lost all power. Restarted and drove for 10 minutes to have it start jerking at a stop light and then stall out once I pulled into work.
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