The electronic steering assist system failed going approximately 45 MPH. The system reverted to manual steering mode.
2012 Ford Fusion steering complaints
Page 18 of 50: complaints 491 to 520 of 1,476, newest first, as owners wrote them.
Tl* the contact owns a 2012 ford fusion. The contact stated while driving 20 MPH, the power steering service now warning light was illuminated. The contact parked on the side of the roadway and the steering wheel seized. The vehicle was not drivable. The vehicle was towed to skyline ford (2510 commercial st se, salem, or 97302, (503) 581-2411) to be diagnosed. The contact was informed that the power steering gear assembly needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 15v340000 (steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.
Tl* the contact owns a 2012 ford fusion. The contact stated that upon starting the vehicle, the power steering assist warning light displayed on the instrument panel. The contact stated the vehicle was shifted to drive however, the steering wheel was difficult to maneuver. The contact stated that the failure previously occurred however, after turning off and restarting the vehicle, the power steering function was restored. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
I was driving down the road in my 2012 ford fusion and the power steering stopped functioning and the steering became so stiff and I could not make the turn onto a street and I nearly hit the vehicle coming in other lane on the street I was trying to turn on.....thank god I didnt crash I to the other vehicle.... I researched when I got home and there is a recall on tge 2012 fusion for this exact issue on the electronic power steering failure .....but ford says the VIN number on my car does not fall under the recall !!!!! They should not be allowed to exclude so.e 2012 fusions....it doesnt make sense some one will bd killed! ....
Power steering intermittenly fails with no warning. Sometimes it resets itself but has not, now, for the past week.
Car is slow to accelerate after stopping at a traffic light or stop sign. Loss of power and speed when going up hill, steering wheel locked in place while driving on the highway
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at an unknown speed, the steering wheel seized while the power steering assist warning light illuminated. The vehicle was towed to valenti ford (72 jerry browne rd, mystic, ct 06355) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.
My daughter was driving home and when she pulled into our driveway the power steering quit working with the information center displaying "service power steering now" and "service advancetrac". I did some research and found the ford recall 15s18 (the federal safety agency 15v340000), which for some reason does not appear to include my daughter's vehicle despite the fact that the recall summary describes exactly what occurred with the vehicle. This is a known defect with the steering system thankfully she was not travelling at highway speed when this occurred.
2012 ford fusion lost traction control and now lost all power steering. Dash states power steering assist fault. Usually if I turn car off then back on it will give power steering back. Today I did that about ten times and it still wouldn't give steering back. My car was stationary but driven home without power steering very carefully.
Went to back car out of driveway and there was no power steering. The power steering message came on saying to 'service power steering now'.
While driving down the highway the warning came across to service advance teak system and power steering. Within a couple of minutes my power steering went out while driving down the highway. I took it to a local mechanic and he ran codes that matched with a recall on 2012 fusions and suggested I have the nearest ford garage look at it. They looked at it and said that was exactly what the problem was but the recall did not cover my VIN number. Now I am out $1600 on a problem that is known by ford but they will not cover it. Doing research it appears this is becoming a very big problem and I think the recall should be expanded.
Started vehicle, power steering assist failure displayed on dash. Vehicle locked up and was unable to turn wheel. Happened while parked in driveway.
The power steering assist suddenly stopped working while driving and sent a code to the digital readout on the dash that said " power steering assist fault" as well as "service advancetrac" this happen I've had manual steering ever sense
Intermittent failing power electrical assist steering becomes very difficult some times turning the car off and back on fixes the problem temp
I was beginning to back out of a parking space with my two young kids in the car after visiting the dollar store when my car froze up I looked at the dashboard it said power steering assist failed or similar to those words. I put my car in park and I turned my car off turned it back on and the same message came across the dashboard. I pulled forward to the spot in front of me and I could not turn the wheel. I had a family friend drive it down the street to my home. No leakage of fluid present.
Tl* the contact owns a 2012 ford fusion. The contact stated that while their daughter was driving approximately 60 MPH, the power steering warning light illuminated and the power steering failed to perform as designed. The vehicle was driven to the residence however, the vehicle was difficult to steer. A certified mechanic was contacted who informed the contact of a possible recall on the vehicle. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The approximate failure mileage 150,000.*dt
This vehicle was being driven on a street and the steering wheel felt funny as driving. It started getting alot of play in it and jerks. I did take the car into a ase certified mechanic to learn that there was 2 recalls on this vehicle. Steering gear replacement, steering control module. Safety recall # 15s18 suppliement #1 and safety air bag repair or repacement. I took the vehicle to ford, at first they couldnt find a recall for the steering. After some searching, they found it. The problem was first diagnosed by a ase certified mechanic. Ford wants to charge me $180.00 for diagnostic if the steering problem isnt related to the recall. Even though it was diagnosed by another mechanic as the steering gear,
Power steering went out while driving for the second time in 18 month.
The power steering stopped working suddenly. The electrical system is fine, no fuse issues. There was a recall concerning this issue with only a few of these vehicles. This should not happen while driving on the interstate.
Sudden loss of power steering, says service advancetrack as well as service power steering now which has been listed as an issue for many of my make and model car
I have a 2012 ford fusion I was driving down the highway an my service powering steering light comes on then within seconds I lost power steering thankfully I wasn't going around a curve that could have ended bad
My car is having trouble with the power streeting wheel. As I was driving my car the wheel tighten up and it was hard for me to turn. Power streering at fault is what flashes on the dashbored. I use my car to go to school and work and right now it's hard for me to do so. I went to the car dealer ship and they want two grand to fix it! They say I need rack and pinion.
Power steering fault light came on in the vehicle. I noticed that there are recalls for this with ford fusion models starting in 2013.
Numerous times I have been driving and the power steering fault warning would flash across the display. When I tried to restart the car, the display changes warnings and says "power steering fault" or "severice power steering now". Had a local mechanic clear out the code and steering would go back to normal...everything has been fine since but now the steering wheel makes a whining/weird sound when turning the wheel under 10mph and its very stiff when trying to turn but once I get over 10mph it loosens up and is normal...my car isn't currently under any recall but I feel like the power steering should be under recall if its a continuous issue
Driving home from work tonight and a mile down the road an alarm went off, traction control light came on and notification showed up that said service power steering now advancetrac. I made it down the road to a friends house fine and when I turned the engine off and on again, I was suddenly unable to move my steering wheel. I luckily was able to get to a safe place when this happened but I am seeing others that have had very bad stories. This is a reoccurring issue that needs to be addressed! I still have to call ford and see if my vehicle is covered under the recall and I am worried because I am seeing too many stories of people with the same story as mine not being covered! Not good! Hope this is addressed soon!!!!
Vehicle makes random squeal noise when moving and turning 5-20 MPH and sometimes feels like the steer tires are not turning when the steering wheel is turned. There are no fail lights illuminating on the dash. Sometimes brakes are being applied, sometimes they are not. According to ford, this vehicle is not covered by the recall that other owners of fusions encountered even though the description of their issue matches mine.
I got this 2012 ford fusion se for daughter and yesterday, she called me to tell me that the "power steering assist fault" showed up on her dash. As she was about to try to back out of the driveway, she could not turn the steering wheel. She had to miss school and work, due to the issue, because I did not want her to take any chances. When I got home after work, to move it into the garage, to check it out, the dash code went away and it appeared to be fine. After doing research and calling the ford dealership, they found a recall from 2015 that describes this same issue in 2011-2012 ford fusions but for some reason my VIN was not included, it seems that it's the same part and issue, that could/should include more vehicles. From what I've been reading and seeing, this seems to be happening more frequently, but actually seeing that people have been getting into collisions, with the intermittent computer glitching of the steering issue. It's just a good thing that my daughter was just attempting to back out when this happened. I see that others have not been so lucky. I pray that ford recalls this and does the right thing prior to any serious injuries and/or deaths, to avoid heavy law suits and trajedy. This was a issue with these cars and appears to be growing by the numbers and nothing is being done at this point. Didn't do anything about it. I hope you will do your do diligence on these issues and fix every one of them before someone does get hurt. My daughter is drinving the car, because there are not other alternatives right now, but I pray that she does not get hurt while driving this car. Thanks for your time and consideration.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 70 MPH, the power steering failed. The contact pulled over to the side of the road. The contact was unable to regain power steering making it difficult to maneuver the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the power steering needed to be repaired, the rack and pinion needed to be replaced, and computerized alignment performed. The manufacturer was made aware of the issue. The approximate failure mileage was 154,000. *ln
Occasionally my electronic power steering assist would fail and a warning light would come on and I would have no power steering. After turning the car off and restarting it, the issue would not come up. But now my power steering has failed and will not come back. Ford has not issued a recall for this safety issue.
I was driving my 2012 ford fusion sel down a street on october 4th 2020 near where I live and this alarm started going off and it alerted me the power steering assist fault and I lost my steering and hit a curb. Luckily I didn't do anymore damage or hit someone. I drug it home and had a wrecker pick it up to take it to the nearest ford dealership. They diagnosed it as a faulty steering box or rack and pinion, it all needs to be replaced to the tune of 1868.00. The ford dealership found a recall from 2015 that describes this same issue in 2011-2012 ford fusions but for some reason my VIN was not included, maybe by mistake seems how it's the same part that ford knew was causing problems. It's just a good thing that I didn't hit someone and kill them with ford knowing this was a issue with these cars and didn't do anything about it. I hope you will do your do diligence on these issues and fix every one of them before someone does get hurt. Trying to fork over 1800 in a time like this is very tough and I hope you can make it right with all involved. Thanks for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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