Driving one day had just took off so wasn't going that fast an was approaching a turn and found out that I had to hold the steering wheel real tight because I could not turn the car .tried to get my car fixed as a matter of fact I did take it to a ford dealership and got charged for something that I thought was going to take care of the problem but didn't the problem came back . My car is still saying get power steering rack advance trac serviced. Tried 3 times to fix but nothing seems to work , I need your help !
2012 Ford Fusion steering complaints
Page 42 of 50: complaints 1,211 to 1,240 of 1,476, newest first, as owners wrote them.
In august, 2014 while driving on a residential street at approximately 30 MPH and lost control of vehicle due to electric power assisted steering (epas) system failure. I had the vehicle towed to a ford dealer for repair and the repair cost was $936.39. In march, 2015 the same thing happened and ford claims they have no liability for repair of the epas. This epas system is defective and unsafe and ford should be held liable and accountable. Many other models with the same epas system have been recalled and the department of transportation has opened an investigation on october , 2014 for the 2012 fusion LED by jeffrey l. Quandt, chief of vehicle control division office of defects investigation .
Tl*the contact owns a 2012 ford fusion. The contact stated that while driving at approximately 10 MPH, the power steering seized and the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the complete power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 62,000. The VIN was not available.
Tl*the contact owns a 2012 ford fusion. The contact stated that while driving at 10 MPH, the check engine and the power steering warning lights illuminated. As a result, the contact had to use excessive force to maneuver the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,000.
Tl* the contact owns a 2012 ford fusion. While driving at various speeds, the power steering would suddenly malfunction causing the steering wheel to become very difficult to turn. The contact indicated that the failure was intermittent and a warning message was present indicating "steering failure". The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 60,000.
Initially the ford fusion 2012 would not start. Towed to sawgrass ford dealer & they fixed it. No mention that it was a recall to fix the throttle body. Our mechanic told us. Repaired car driven home and next day driving at 50 MPH the power steering failed. Pulled over, restarted and continued driving to our mechanic without power steering. He advised the dealer should fix this. They refused. We tried to trade in for a focus. Refused. Wanted $2000 to fix problem. Sold to car max & will never return to a ford again.
The electronic power assisted steering (epas) system failed. This has happened several times and I was able to pull over and restart the vehicle. After restarting the vehicle, it was fine to drive because the system reboot. On february 21, 2015, the epas would not reboot and I could not steer the vehicle. This could have resulted in a serious accident.
Tl*the contact owns a 2012 ford fusion. The contact stated that while making a right turn at approximately 5 MPH, the steering became difficult to maneuver as the advance track and the service power steering warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available.
I stopped at the gas station and got back in my car after getting gas and drove out of the gas station parking lot when my steering wheel became very hard to steer and a few seconds later the advancetrac light came on and remained on the entire drive home, as well as the wheel was very difficult to turn and very scary. I have read about many others with this same complaint online and am wondering why this has not been recalled. This is very dangerous.
Power steering on my ford fusion 2012 failed - I was on a highway off ramp and almost got into a crash as a result. I have contacted ford several times about the issue, they seem not to care. Please help and look in to this before I actually get into a crash as a result of the powertrac steering failing. I have seen from online reports that many other people have this problem. This is now the sixth time this happened.
I was driving on a highway traveling around 65 MPH when suddenly a warning light came on saying "power steering assist fault" and the steering wheel became hard turn. I managed to get out of the highway and drove home on streets with very difficult and hard to steer. I since contacted ford dealer for probably there has been a recall on the problem, but they stated there is not and since my car is no longer under warranty I need to paid for repairs. I believe this issue should be consider for a recall, since the problem happened while I was driving and I easily could had been involved in automobile accident.
While driving the power steering stopped working.
While driving advancetrac warning came on along with service power steering soon warning. I drove approx 5 more miles before I got to work. When I left work in the morning, there was no power steering in the car. I had the car repaired (dealership said the system needed reset) on friday the 16th and the problem recurred on the 20th. I was then told the vehicle would need a new part. I had the car serviced on 1/29/15 and within 5 minutes of leaving the garage, the warning lights were back and the power steering failed. I am currently working with the dealership to get the issue resolved.
Front passenger tire was low and drove the car 1.75 miles to service station to fill up. During the drive warning messages turned on - service advancetrac & service power steering soon. After stopping the at a store and restarting the car, new messages turned on - service advancetrac & service power steering now. The power steering then turned off and the car was extremely difficult to control. Fortunately, the car was not in a turn or another steering intensive maneuver.
Driving power steering service light came on steering became hard couldn't turn wheel hit a snow mound damaged front bumper.
Tl*the contact owns a 2012 ford fusion. The contact stated that after starting the vehicle, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
While driving my 2012 ford fusion my power steering went out causing me to lose control of the vehicle while I was turning causing me to side swipe my door against a pole.
Car was driving fine no problems day before. Get up to take child to school start car, says service power steering soon, service advance track soon. Drop child off (less than 5 miles away), go back home park car, go to leave for work (same day) start car again now says service power steering now. Can hardly turn the wheel. Can't drive it like this to dangerous.
Turning onto a main highway, power steering went out. Was unable to make the turn, worked very hard to avoid traffic coming from both sides. Steering wheel would not turn. Wound up crashing into a stoplight. Took car to ford dealer. Said electrical problem and they reset power steering. Drove car home. 12 hours later, on my way to work in the morning, check steering light came on and power steering went out immediately. At ford dealership now for yet another diagnosis. Extremely dangerous situation.
Tl* the contact owns a 2012 ford fusion. After starting the vehicle, the transmission was shifted into reverse and the steering wheel became difficult to turn. The service power steering now warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,444.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving approximately 35 MPH, the steering became difficult to maneuver and the power steering assist warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. ...updated 02/11/15
While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on.
While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home I turn it off for a few minutes, still not working I then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that it was going to be $95 just to look at it without fixing anything. I just told him don't worry about it and left.
Tl* the contact owns a 2012 ford fusion. While driving approximately 65 MPH, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15*cn updated 9/13/2017
I am so disappointed with ford for not recalling the power steering in the 2012 ford fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when I was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now I have to pay $2,600 to have it fixed!! The power steering failure light did come on. Then turned off after I turned the car off. Then turned on again 4 days later. I have been a ford owner for the last 10 years. I will never buy a ford again because of this.
Tl* the contact owns a 2012 ford fusion. While driving 30 MPH, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
We were on our way to family for christmas, doing about 35 MPH with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering.
Tl* the contact owns a 2012 ford fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
I was trying to back out of my driveway and the steering wheel wouldn't turn. I received a steering warning message also.
First incident was in 2013, driving down freeway and advance trac light came on then the power steering went out on car. Took in for repairs and cost me 2054.00 for repairs, was told not under warranty. Paid for repair and here it is less than on year later and I have same failures on my vehicle as my husband, son and grandson were coming back from a trip. Thank god no one was hurt. First advance trac light came on followed by power steering fault light came on and they lost the power steering to the car. Tried to turn car off and restart car again and still no power steering available. This is becoming quite common for this model car because my daughter has the same car and had the exact same issue. Something has to be done, before someone gets killed. Always after the issue happens when driving car the engine shifts really hard, RPM's go up and then slams into gear!!!!
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