The passenger door swung open as I was driving. Then once I stopped the door would not close when I tried closing it.
2014 Ford Fusion body complaints
Page 2 of 4: complaints 11 to 40 of 74, newest first, as owners wrote them.
In september 2019, during commute driving the back door from the drivers side suddenly opened and did not close again. At the car shop, I was advised that a manufacturing error in the latch door was the cause. I fixed it and I do want a refund of the expenses incurred.
Failure to latch doors. In august 2019 drivers door opens during driving and did not close. Since a year before this happens in passengers door and due to the difficulties of getting my money back from viva ford, I decide to fix it. However, in may,2020 the same failure happened in back driver side door. I fixed it but I want a refund of the expenses I had incurred.
The front passenger car door will not lock in place the latch seems to be broke and nothing was done to it out of the norm so I have no clue why but it is a safety hazard because I can't drive with the passenger side door opening and closing as I blow through the wind the vehicle was stationary when the door would not close I was at a 7 eleven parked when my friend came back to the car it would not stay closed.
My 2014 ford fusion has electrical problems. The AC/heater just come on full blast sometimes and sometimes not at all.. It is very dangerous when I'm trying to drive in bad weather. It wont even defrost my windows correctly.. My transmission is slipping and has done so for 5 years. Ford dealers have not helped in anyway even thought I have a recall letter stating the there was a recall on the shifter cable. It said that my car isn't going all the way into gear/park and it could cause problems for transmission in the future and it has. I need help, please! The shifter cable broke completely off and fidd had it towed to fix it. They fixed it in less then 30mins but did not even look at my transmission after I told them that my car is driving horrible. It has no power hardly when I press the gas. I have almost been in several bad wrecks because of it. I can't drive over 70 miles an hour so my car knocking really hard. Also my headliner on the inside of my car is falling down. Ford said they were measured wrong when they built these ford fusions but have yet to do a recall on them. It has fallen down on my little girls head and my own head while driving at a dangerous speed.
The driver side door will not latch closed.
Parked vehicle. Opened rear driver side door to remove items. Close door, and would not latch. Multiple attempts to close and latch. Still would not secure closed. Had a independent garage repair under extended warranty.
My back drivers side door latch came open while driving. I was driving on a highway. The door wouldn't stay closed and had to replace my door latch actuator.
Tl* the contact owns a 2014 ford fusion. The contact stated that while driving about 20 MPH, the door ajar warning light illuminated. As the contact attempted to pull off of the roadway, the front driver's side door swung open. The vehicle was take to an unknown ford dealer, located in bradenton, florida, where it was stated that there was no recall on the VIN. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 29,000.
On 6/29/17 I had a recall for the door latches they were all replaced, I had 42,984 miles, in 2019 until now 2020 I have complained about my driver door not latching and the " driver door ajar" message appears on the dash I have had a couple of times where I was driving and had to pull off to close the door I took it a month ago with this complaint , but of course they couldn't duplicate the issue, so I called a ford rep customer service, she said you have to take it to the dealership I said I did several times but it doesn't do it for them, well now I see 2014 ford fusion is having another recall for the door latches but mine isn't one of them for the recall, it should be because I and whoever drives my car are in danger of the door flying open and someone falling out , so I feel my car should be recalled again for faulty latches
Tl* the contact owns a 2014 ford fusion. The contact stated that while driving at various speeds on three separate occasions, a door latch failure occurred without warning. The contact stated that the front passenger door failed twice, while the rear passenger door also experienced a failure. The contact took the vehicle to power ford located at (1101 montao rd ne, albuquerque, nm 87107) and the vehicle was repaired. The contact linked the failure to the federal safety agency campaign number: 17v210000 (latches/locks/linkages) with the failure. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was 44,800.
In a previous recall for certain for fusions manufactured for 2013 model year to 31-oct-2013. We find that the exact issue/problem for which the fusion was recalled is effecting our 2014 in the same exact way. *dt*jb in all of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. In certain situations where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. When we called our local ford dealership we were directed to call fords customer solutions department. We were informed our vehicle did not have that recall and nothing could be done in lue of fixing our issue by replacing the doors latch. Our particular door effected is the right, passenger rear. We did have the issue repaired by a licensed auto shop. But the fact that the same issue, which had a recall by ford, was turned down and not even suggested to have a dealership look at the issue and report back to ford customer solutions a complete informed report to understand the issue at hand would be the least they could do with regards to the customers safety. The current recall clearly effects more vehicles than ford has expected. This is why we are reporting this issue.
The passenger door wont latch on. I opened it to get out and as I closed the door it stayed open, I tried again and it did not want to work, I figured the latch might of gone bad and I checked and several fusion had recalls for this but mine did not.
Its been 3 years since I have had my car and I have not been notified by ford that I have a recall. Not by phone, email, or even in person. The only reason I know I have three is because of my family member who notified me. I have called multiple ford dealerships to complain and get it fixed but they don't seem to want to help. Every time I go or call they take my number and that is it. So I just keep going trusting they will call me back. And this week my car starts to have troubles and my transmission hard shifts into second gear and I damage the front and bumper of my car. I took it to my local mechanic and he says the problem comes from the recalled part. And now my car is parked until I can get it fixed and I have called ford and they wont help.
The rear passenger doors latch will not work the keep door closed. I just got home from town and un buckeled my 4 yr old daughter and when I went to close the door it wouldnt stay shut. The happend around around 3:50 pm on 11/07/2019 I will be taking it to our local ford dealership tomorrow morning
Door does not latch when closing.
10/3/19 my 17 years old daughter drove her 2014 ford fusion home to change for work. Upon leaving to drive to work her driver door would not latch to stay closed. Called the local ford dealership to be told the VIN number was not part of a recall. Had the door fixed with a reliable mechanic, $386.59. Picked the car up on 10/6/19. My daughter drove to a friend's house, picking up two friend's, one riding in the front passenger side and the other in the rear driver side. While making a turn, the rear driver side door flew open while driving in the residential neighborhood, startling her friend. Thankfully, they had not gotten to the highway yet! Another return trip to the mechanic, $594.66. I am aware of issues with ford fusion and lincoln mkz from 2013 to 2014 and ford fiesta from 2011 to 2014 regarding defective latches allowing doors to open unexpectedly. If this is a concern with the federal safety agency to take safety precautions, why is our VIN not part of a recall? Clearly it is a known problem with ford and we should be protected by them. Attached are photos of the defective part missing the plastic piece to hold the bolt in place to secure the door to be closed. To have this happen to two doors within days of each other and not to be a part of a recall is unacceptable. What's it going to take, a serious injury or death??*dt
I have experienced an issue with my door latch on my vehicle twice. The first time the issue occurred was about 2 years ago on my front driver side door. The door latch remained open and did not lock shut when closing the door. This resulted in the door remaining open. When researching the issue I found that a recall for the same problem had been issued on 2013-2015 ford fusions. I called the dealership and they stated that my VIN number was not covered in the issue. I ended up paying $300 out of pocket for this problem. This last week I had this same issue occur on my rear passenger side door. I called the dealership and ford customer service and they again stated that the recall did not extend to my VIN number and would not replace the door latches on my car. I will again be paying out of pocket for this issue, but further my concern is that this issue could happen again, and perhaps while driving as it has affected other cars with this recall issue. I would be devastated if this occurred with my family in the car and caused an accident. Please let me know if there is a way to extend this recall issue to my VIN number.
Tl* the contact owns a 2014 ford fusion. The contact stated that the front passenger door failed to close and was inoperable. There were no warning indicators illuminated. The contact called phil long ford of denver at (303) 557-5913 (7887 w tufts ave, denver, co 80123) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contacted stated that the failure was similar to the federal safety agency campaign number: 15v246000 (latches/locks/linkages). The failure mileage was 60,000.
Tl* the contact owns a 2014 ford fusion. While driving approximately 50 MPH, one of the rear doors suddenly opened on its own. After stopping the vehicle, the driver discovered that the door would not remain closed. The vehicle was not diagnosed or repaired. Cosa ford (5815 montana ave, el paso, tx) and the manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 17v210000 (structure). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 69,858.
1. When pumping gasoline, the lever clicks off every 1-2 seconds, taking long time to fill gas tank, and never knowing if over-filling. I must repeatedly turn the ignition on/off/on in order to see the gas gauge. 2. The body dents easily.
I was driving my father to the store and when I turned a corner his passenger door flew open. Thanks to his seat belt he remained in the car. Didn't seem the safest thing, but he had to hold it shut until we got home. Door latch seams to be broken as it will no longer latch shut. (car was in motion on a city street in traffic making a left turn at a stoplight.
Rear driver side door latch and/or components failed to function, causing the door to swing open while the vehicle was in motion.*dt
While out at concert, I parked and my drivers door would not stay closed. I discovered that the rotary latch in the door itself was locking shut. I found the recall for this exact issue on close to a million vehicles(300k of my model) but miracle of miracles, mine isn't on list. I had to hold my door shut to drive home that evening. Now, the only real answer is dealer requiring more unsafe acts to do so.
Door latch broken, prevents door from locking closed even while driving.
Tl* the contact owns a 2014 ford fusion. The contact stated that the front passenger door failed to close and the door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: cas24056046. The dealer was not contacted. The failure mileage was 102,000.
Was driving and made a turn and my driver door flew open
Tl* the contact owns a 2014 ford fusion. While driving approximately 45 MPH, the front passenger door opened without warning. The contact called jorgensen ford sales at 833‑894‑4613 (located at 8333 michigan ave, detroit, mi 48210) and was informed that the vehicle was not included in a recall. Two days later, while driving at an unknown speed, the rear passenger door opened. The manufacturer was made aware of the failures and stated that there was no recall; however, the contact was informed to take the vehicle to a dealer for evaluation. The vehicle was not repaired. The failure mileage was approximately 77,800.
Both my rear door latches have failed causing the door to be unable to be closed shut, and this has happened suddenly once with my son in the back seat next to the door. The door becomes unable to be closed and will swing open upon turns etc. This was a major recall of similar ford fusion models in the 2014 manufacturer year for some reason my VIN did not pop up for this particular recall but clearly it should have been and needs to be added to this existing recall so I can get this resolved by the company.
Tl* the contact owns a 2014 ford fusion. Upon inspection of the vehicle by an independent mechanic, it was discovered that the front hood was rusting. The contact called capital ford lincoln of rocky mount (2012 stone rose dr, rocky mount, nc 27804, (252) 977-1234) from where the vehicle was purchased; however, a response was not received. The manufacturer was notified and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was 95,000.
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