Nothing on my steering wheel that controls dash works
2014 Ford Fusion driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
The contact owns a 2014 Ford Fusion. The contact stated that while leaving a parking lot at approximately 10 MPH, the steering wheel seized. The contact turned off the vehicle and waited for a while before restarting the vehicle. The contact restarted the vehicle 3 times before being able to turn the steering wheel; however, the power steering functionality remained inoperable. The contact stated that the Service Advancetrac, Lane Keep Assis system malfunction, Hill Start Assist Not Available, Steering Assist Fault, and Service Required messages were displayed on the instrument panel. The dealer was contacted and informed of the failure. The dealer suggested that the contact take the battery to be tested. The battery was tested and there was no failure found with the battery. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
The contact owns a 2014 Ford Fusion. The contact stated that back over prevention camera failed to operate as needed with a black image displayed on the screen. The contact called the dealer and was informed that the vehicle was not under recall. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.
The notification appears as steering system fault service required, blind spot system fault, and cross traffic fault this happened while driving lost ability to steer car dosent crank, this poses a serious risk of injury/death.
Since around 2020 / 2021 the vehicle rear-view camera has been malfunctioning. The screen can go blank or show an error message intermittently while in use, often moments after the vehicle starts to move, making continued immediate movement dangerous for the driver or pedistrians. The video feed sometimes works, sometimes shows an error message to contact the dealer. Sometimes the feed flashes back and forth intermittently working and showing a black sreen, every few seconds. Sometimes the video feed is flipped horizontally, showing the usually left side of the video on the right and vice-a-versa. This particular failure caused vertigo and was extremely hard to ignore, making it difficult to continue parking the car. I contacted the dealership and was told an approximate $1300 was required to fix the intermittent camera functioning, when it had worked for 8 years and was still intermittently working - it would seem a software problem introduced by an firmware update, if I was to assess the situation. no police report was filed, confirming. I called my local dealership more recently and asked about fixing it under relation to one of the many Ford truck related backup camera recalls and somehow my camera / car are not part of the recall, so I was instructed to contact the federal safety agency to have my complaint added. I suspect because it is a lower volume car, the exact model is liikey not to show many vehciles with this problem. The corporate Ford customer service rep was very nice, but unable to grant permission for my car to be fixed by a dealer at reduced cost. Please add this to the Ford recalls of late or open a new relating recall. Thank you for your time.
The contact owns a 2014 Ford Fusion. The contact stated while driving 55-65 MPH, the engine made an abnormal revving sound. The contact stated that the check engine warning light was illuminated. The contact stated upon arriving to the residence and inspecting the vehicle, she noticed that there was a significant amount of air coming out of the gas tank flap. The contact stated that the failure occurred when the gas tank was less than half tank full. Additionally, the contact stated that after refueling the vehicle at the gas station, the vehicle failed to start up immediately. The contact stated that the accelerator pedal had to be depressed several times to start. Additionally, the contact stated that the rearview camera image was inaccurate and displayed objects and pedestrians on the opposite side of where they were physically located. The contact also stated that the rear-view camera image turned black intermittently while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall for the fuel tank and canister purge valve inspection and repair. The failure mileage was approximately 180,000.
Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn’t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn’t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I’ve been to knows how to fix this! HELP PLEASE
The contact owns a 2014 Ford Fusion. The contact stated that the horn was inoperable. Additionally, the rearview camera intermittently failed to operate while the vehicle was in reverse. The vehicle was taken to the dealer, where it was determined that the rearview camera and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
Rear view (backup) camera only works intermittently. When not functioning, the message "camera not available" appears.
The contact owns a 2014 Ford Fusion. The contact stated while reversing, the rearview camera activated; however, the rearview camera chime and red line alerting that the vehicle was too close to another vehicle, pedestrian or curb failed to engage. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was unknown.
The contact owns a 2014 Ford Fusion. The contact stated that the Back Over Prevention camera became inoperable. While driving at various speeds, the brake pedal was depressed; however, the vehicle was slow to respond. The oil, door, and truck warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.
Car has a door latch recall as well
Appearlly ford motor company knew about apim system malfunctioning that they extended the warrant starting from 2014 for 5 years and didn't notify to the customers so after your warranty is gone the apim system will no longer work and by law all manufacturing need to notify of any abnormal situation on your vehicle. Their understanding is that this does not fall under a safety recall, but without having the speakers or sound working you will not hear your seatbelt chime you will not hear your motor senses chime when crossing a-line, you will not hear your vehicles chime reversing nor will you see your camera. I have seen 1000ths of people having the same problem and ford will not fix it because "their warranty has expired" they are requesting $1000 to fix it.hopefully this can be announced for another customers before their warranty expires and they don't have to pay 1000 dollars like myself
When the engine gets to a warm temperature and then shut off and left for 10 or so minutes, when the engine is restarted, put it drive, within several seconds (15 seconds to 120 seconds) it will begin shuttering and die while driving. Restarting the engine after it quits (which takes about 2 seconds, longer than normal) will start and will again die when beginning to drive. I have been experiencing this issue for about 5-6 months on my ford with +/- 66k miles. The issue is getting worse and much more frequent. No check engine light or diagnostic codes are present. I have experienced this issue multiple times when turning onto a busy road and it is becoming more and more of a safety concern. I do not experience this issue following a cold engine start.
The notification appears as power steering assist fault service required, this happens during the drive, which poses a serious risk, I think this has to be dealt with. And ford wants to charge customers 1800$ for this
The steering gear bolts and inner steering gearbox on my 2014 ford fusion are visibly corroded. The corrosion on the steering your bolts cause the bolts to snap and health in caused the steering gearbox two separate. There should be no corrosion on the inside of the steering gearbox since the steering gearbox is supposed to be a sealed in it. I contacted ford motor company on may 20, 2020 to ask them to add my vehicle to the recall list for the steering gearbox the ford motor company representative who I was speaking with told me my car has been serviced for the recall in october 2018 however my car still have the original bolts to ask them to add my vehicle to the recall list for the steering gear bolt the ford motor company representative who I was speaking with told me my car had been serviced for the recall in october 2018 however my car still has the original aluminum torque bit head bolts when the bolts snapped in march 2020, I was informed that the recall should have replace the bolts with hex head bolts. I took a lot of pictures and I have videos stored on my mobile phone showing the damages to my vehicles steering gearbox and the steering gear bolts. Ford motor company said that all they can do is note that the bolts have snapped but would not take further responsibility in the matter of issuing recall or repairing the current broken parts in my steering gear motor box unit. Please investigate these issues or add my car to the recall list so that the necessary repairs can be done without costing myself thousands of dollars for something that seems to me to be clearly a recall issue.
Vehicle was stationary foot on brakes in reverse. My sister touched the back of the car with her hand I heard a loud beeeeeeep then never heard any sound again. Not even when the keys are left in the ignition or when I'm unbuckled. Not a single sound. Then 3 months later the brakes were stalling so I got new rotors and pads and they still stall/ shake. As if that wasn't enough now it just doesn't start: I've googled all these problems and I'm not the only one. Ford should not be allowed to keep selling the same broken cars.
Steering wheels looks while on drive and all track control lights light up making it hard to control the wheel. It also slows the car down.
'takata recall' I have a 2014 ford fusion.one day while driving service advance trac and power steering failure warning come on and my steering wheel tighten up almost causing me to crash I took my vehicle to the shop and they told me that this oroblem happento a lot of ford vehicles and that it would cost me 2600 dollars to fix I was in total disbelief because I can't afford that when reaching out to ford they weren't any help as well they stated that being that I was out of my warranty there's nothing they can do I'm unable to drive my car now get my kids to school or even go to work because of this issue
The climate control system shuts off and stays off for long periods of time, meaning there is no functioning air conditioning in vehicle. It's been off for almost a week now for me. It's off when it's stationary or in motion. The problem isn't with the air conditioner itself as it'll sometime come on and remain on for a long duration. The volume knob also becomes inoperable. Some drivers of this vehicle weren't able to operate their windows as well when the climate system shut off so I believe it's faulty wiring somewhere. We already know why this is dangerous. We can die of heat exhaustion especially since I'm experiencing 100 degree weather right now. Secondly, when it rains, the interior fogs up making it nearly impossible to drive. The vehicle was taken to a ford dealership for this very issue and the problem has not been fixed. Here is a video on youtube showing what this looks like. Https://www.youtube.com/watch?v=a-ofwvt74f4
Steering assist fault light on. Power steering went out while driving on city street . Traction control and hill start fault light came. Service advance trac light came on as well.
I bought this car brand new.. It's been a nightmare from the first week... It has a oil leak.. The car jerks when your driving but yet they say it has to get use to my driving well september will be 5 years it should be use to my driving.. You can feel the car up and it say you have 300 miles to empty drive 2 miles and then it says 0 miles till empty.. The radio and the AC come on by their self..the car acted like it didn't want to crank, went and got it checked, said there is nothing wrong with starter or alternator needs to battery, ok got new battery and it still drags to start... This is the worse car I have ever owned .. Now you can be driving and some message comes up transmission not in park, I don't understand I think this car was a lemon right off the car lot
Vehicle was in motion and overheating lights for coolant came in and dropped right back down. Warning message came right back on 5 minutes later. If the car moves for more then 1.5 hours straight it comes on. The warning light flickers up and down because of the temperature. The temperature gage in the car will go all the way to the top and drop back down real quick.
My power steering went and my traction control and hill start assist have went on at the same time as the power steering it was parked in a parking lot got in stunned it on everything stopped working
While driving my 2014 ford fusion on the freeway two warnings popped up onto my screen saying, power assist steering failure and hill climb assist failure, which resulted in a failure of my power steering which left it very difficult for me to control the vehicle and avoid any injury to myself or others. After having to drive it to the ford dealership in this condition, I am told that they cannot help me out since there is no direct recall under my VIN number to match this car although there are multiple steering recalls on top of the class action lawsuit opened for this exact claim I am having. I have been passed back and forth from their management to customer service with no care or sympathy whatsoever for something that could have resulted in death or injury of myself or anyone else on the road at the time. I have only had the car for a year and it is at 91,000 miles so it has surpassed its warranty on miles and I have no coverage for the repairs whatsoever.
Car was attempting to park when this happened: 2013-16 model year ford fusion and 2013-14 ford escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park,' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. Contacted ford dealership with VIN and was tols VIN # does not match recall even though recall was made in the fourth year of ownership july 2018 and recall matches my vehicle ford fusion 2014 year make and model unable to contact ford 800 numbee due to weekend business hours please review assist and offer remedy. Recall number is #18s20 thanks.
Takata recall- steering wheel controls are not working, including turn signals and windshield wipers; bluetooth not functioning properly. Phone connects, but there is no connection when playing music from device
My ABS, power steering, traction control, rear view assist, airbag light all went off at the same time. I live in michigan, so there is salt on the road during the winter. It seems there is a ford recall 15s14 that seems to address this but the dealership refused to fix stating that there is no recall for my fusion. This is a safety issue as the loss of power steering is extremely dangerous in the winter. I am concerned for my safety. I am disturbed at ford and the dealerships response to this safety issue.
Well first off the traction no hill assist indicator came on out of nowhere and 2 days later my power steering having problems and thing it went out as soon as I made it home because that would of been a bad situation. And to think it's an easy fix when you getting charge an arm and a leg just not right at all this is an serious problem that should have a recall.
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