Tl* the contact owns a 2014 ford fusion. While the contact's daughter was driving 35 MPH, the steering wheel seized. The contact's daughter had to use excessive strength to turn the steering wheel. The vehicle was turned off and would not restart and "power assist fault" appeared on the instrument panel. The vehicle was towed by the contact's father and taken to tyler ford (2626 s sw loop 323, tyler, tx 75701, (800) 788-7876). The vehicle was currently being diagnosed and may be repaired if the failure was under warranty. The manufacturer was made aware of the failure and did not assist. The failure mileage was 130,000.
2014 Ford Fusion electrical complaints
Page 5 of 7: complaints 101 to 130 of 163, newest first, as owners wrote them.
Drivers side door will not lock. Anyone can open my door and break into my car, even if I happen to be in there while at a stop light.
When my right or left blinker is on, my headlights flicker making it hard to see at night.
Three times in a three week time frame the car has flashed the message, transmission not in park, while in drive and then completely shut off. Twice I have that on the highway once heading southbound on 95,banother on 128north and the 3rd on a side street. I've been able to saftley make it over to either bd late or side of street . However the problem/ concern has yet to be rectified with kelly ford beverly where I bought vehicle
Everytime I put my car in gear, either reverse or drive, the gas tank door will open up. The gas tank button doesn't work and neither does the EV button for pure electric drive. The only way to open the gas tank door is to put the car in gear.
In the summer of last year 2018 I was in a store shopping came out cranked my car, the air would not come on and the windows would not roll down. It was in the 90's that day and even hotter inside my car! The vehicle was stationary at the time in the parking lot. It had this problem the rest of the summer while the temperatures outside was hot. It is april 2019 and just a few days ago we had a warm day around 75 degrees. I left for work stopped at the end of my driveway had the car in park and left my door open while I got the mail. Got back in and again did not have air and could not roll the windows down. Every time this happens the radio will not work either. Last year during the time the air and windows were not working my battery was dead when I was going to go to work one morning. Took it out and went and had it tested at local auto parts store. They said they had never seen a battery that they couldn't read like that before. It's like the battery was fried. Along with those problems last year my car was stationary at home in my driveway and I went to get in my car and my doors were locked I tried the remote and the keyless entry and nothing would unlock my doors. So I had no access to get into my car. A few days later I tried again and it unlocked. I've also came home a couple times at night in the past week and noticed the inside lights where the air/heat & radio controls are is flashing on and off and the outside ground lights under the mirrors on the driver and passenger door are on. I had to unhook battery. No keys in ignition and car is stationary in my driveway. I think this is a major safety issue when you have no air and you can't roll down your windows in hot weather and also when you get locked out of your car. The car is definitely not drivable in hot weather! Unknown cause, may possibly be something in the computer or wiring of the car.
Car accelerates and decelerates sometimes sputters bad when in reverse. Wrench icon comes on. Ford replaced the wire harness and pigtail for an expensive cost to me but now its doing the same thing again. All this happens while driving down city streets.
I currently have a safety recall for a failed thermistor on my charging cable for my 2014 ford fusion energi plugin hybrid. Safety recall states that there is a chance of fire when plugging in the car to my home outlet using the charging cable that comes with the vehicle. My ford dealership is aware and I have reached out multiple times about a replacement but there are none in stock. So at this time I do not feel it is safe to charge my vehicle until a new charging cable that meets the safety requirements with new thermistor is provided. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall- steering wheel controls are not working, including turn signals and windshield wipers; bluetooth not functioning properly. Phone connects, but there is no connection when playing music from device
March 7 2019 I turned my car on noticed my heat was not on and my seat did not move, turned my car off and on still wasn't working, touch screen wasn't working, passenger side windows didn't work the driver side did, there wasn't anything showing that there was anything wrong. Drove home without any heat, when I got home I turned it off and on, then everything worked fine. March 10, I was driving no warning lights, my car just shut off driving through my apartment on the way to store then it turned back on. Then I drove for a couple hours went to another store left my daughter in the car with the dog and some music then it said that it was going to shut down to conserve battery, my car was dead couldn't turn over I had to get a jump to get it to start. Took it to a shop march 11 they said there was nothing wrong with my car and there was no codes.
Driving steady state on normal state highway road surface in dry daylight conditions, the vehicle began chiming and displaying a long sequence of error messages and mils. After a few seconds, speedometer zeroed and cluster lost power. Center stack then lost power. The vehicle had no exterior lights, no horn. Vehicle "believes" ignition is off, therefore no airbags. After pulling over and a key off/ key on, vehicle was normal for a couple minutes, then repeated this problem. Vehicle has been to 2 different dealers for this intermittent issue. First issue was with vehicle under warranty and dealer found no problem other than long list of codes. 2nd dealer in dec 2018 performed repair detailed on tsb to wrap chaffed wire. Problem occurred again jan 23 and 26, 2019. Additionally today vehicle will not start.
Tl* the contact owns a 2014 ford fusion. While driving approximately 20 MPH, the vehicle shut off and restarted without warning. The failure recurred several times. The vehicle was taken to ford lincoln of franklin (615‑800‑6500, located at 1129 murfreesboro rd, franklin, tn 37064) to be diagnosed, but no failure was found. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 75,000.
Tl* the contact owns a 2014 ford fusion. The contact stated that the vehicle experienced electrical failures, which affected the air conditioning, windows, heater, door locks, and defroster. The contact had to disconnect the battery after parking the vehicle because the headlights remained illuminated. The dealer (prime ford auburn, 780 washington st, auburn, ma 01501, (508) 832-6261) diagnosed that one of the computer modules may be defective. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 55,000.
Tl* the contact owns a 2014 ford fusion. While driving 25 MPH, the vehicle stalled and completely lost power. The contact mentioned that the vehicle began functioning normally after the failure. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 101,405.
Ac controls, window controls, door locks not working.. Getting "temporarily lost communication with the climate system" error... A/c wont work, I'm unable to open windows, unable to lock doors, or control radio functions...
Its been a year or so that the car been acting up its displays on the screen (temporary lost of communications with climate system) windows dont go down AC doesnt nothing works on front controls I have 2 kids and it worry me because it could happen when im driving or even when I parked or stop what I do notice it usually happens when it's hot dealer also seems to find nothing wrong with it
So I have a 2014 fusion, bought pre-owned currently with about 16,000 miles. I recently noticed that my car when accelerating pauses to accelerate. This is especially noticeable trying to go from 0-60 as fast as possible. Also after slowing down and hitting the gas pedal it almost feels like no power is being applied to the engine momentarily. I was stationary, then in motion below 10mph crossing an intersection on a city street and to my right a vehicle was doing 40+ in a 25 and flew over a hill and almost hit me. When I went to accelerate to get out of his way, this is when I noticed the problem, I slammed the gas and didn't move until a literal second later, luckily he slammed his brakes and nothing happened. Reason unknown, however after experimenting in a safe environment some more, I noticed that it only really happens in drive, not sport. Although it is an automatic, they split up these sections and probably different "chips" that dictate these controls. It could be a delay between pressing the pedal and receiving power. Unfortunately, I cannot drive the vehicle and record at the same time as I don't have a safe way of doing so, and it looks like you don't allow video to be uploaded anyway. The vehicle currently has 27,000, model se, 2.5l engine, semi-automatic transmission. Again, does delay in acceleration in drive, not sport.
Tl* the contact owns a 2014 ford fusion. In 90 degree temperature or higher, the "failure to communicate with climate control" warning indicator illuminated and the windows were inoperable. The dealer (mt. Orab ford, 1‑937‑444‑2551) was called and stated that they never heard of the failure. The vehicle was not diagnosed or repaired. The manufacturer advised the contact to file a complaint with the federal safety agency. The failure mileage was approximately 51,550. The VIN was not available.
April 13th, 2018 approximately 4:45pm. Picked up my kids from school get back into my car, start ignition and start driving home from school. Air conditioner stops working, locks lock, windows won't go down. There is no way to get air into the car.I took the car to peoria ford on april 16, 2018 and they had the car 2 weeks and 1 day and replaced the electronic board. I received the car back on tuesday may 1st. I drove the car on sunday may 6th to take my kids to their fathers house. The air conditioning once again went out while driving, doors automatically locked and windows wouldn't roll down. The temperature was 101 when this happened. I drove it home and it sat in my driveway until monday, may 7th. It had to be towed to the dealership as it was to hot to drive that day and the air conditioning would not work, windows wouldn't roll down and doors would lock upon driving. The radio also gets stuck into high volume so you have to turn the blue tooth on to get silence. This also happened early august 2017 and the engine was replaced in september/october 2017. This is a dangerous situation as the only way to get air to me and my children is to stop the car and get out. This does not work when you are in highway traffic. This happens both stationary and driving.
The wiring to the digital screen has shorted out somehow now I have to go spend a lot of money on a 3 year old car with 72,000 miles on it
While attempting to charge the parked vehicle in my garage, I plugged in the 110-volt charger that came with the car into the wall before plugging it into the vehicle. It sparked and nearly caused a fire. Upon inspection, it was clear the plug was overheating over time and caused a short in the wiring adjacent to the plug. The oem of the unit was made by clipper creek. I reported this issue to clipper creek as well.
My 2014 fusion had about 47,000 miles when it suddenly lost power to all but the ignition and lights. After attempting to find the reason at 2 dealerships it was found that the wiring harness that leads to the bcm module was improperly installed and it basically broke. The wiring harness was on back order over 35 days since apparently there are many more of these problems on the 2014 fusion assembled at this plant. The repair for this ford-built issue was $2,655.03 and ford basically told me to stick it when asked for a rental or loaner car while my car was immobilized for 40 days. Auto rental was another $1,000 for the month. Ford cs reps in dearborn basically scoffed at any attempt to have mercy on me and increased the part price since it was hard to find. I'm sure there are many more immobilized fusion's, or many that soon will be. The car also has an alignment issue that cannot be corrected even though the car has never been struck. It "feathers" the rear tires quickly and I've gone through 2 sets of 50,000 mile tires in 30,000 miles. Never would I tell anyone to own such a fine vehicle.
This car just fell apart at 130000 miles. The purge valve failed 3 times. The ABS speed sensor pigtail failed. The entire PCM unit board shorted un repairable. The map sensor failed. Ford has charged me 3 times for diagnosis as failures were less then 4 days apart so towed back each time. A PCM complete failure on a car not even 4 years old with only 130000 miles is an issue as they want around $1000 for replacement when it should not be failing. Add in all the previous recalls this car has been a lemon from the start. I am a long time ford buyer but this has soured me. The ABS pig tail triggered all safety lights drops power steering and poor braking.
I purchased a new-to-me 2014 ford fusion from germain ford in columbus ohio on 2/2/18. On the 2nd day I had the car there was a light snow storm, a few inches, I am a wonderful driver with a clean record. I went to pull out of my street and I lost control of the car. I thought it was ice until I stopped at a light & my wheels started spinning and I could hardly maintain control. I felt like the steering wheel was taking over and I was fighting it as I kept sliding. This went on the entire two miles to work. I'd never been more terrified. I've driven in snow and ice for 20 years and this is my 6th ford and I had never been so afraid of a car. I thought maybe it was a one time issue, maybe it really was just a strange one time thing? But on sunday 3/25/18 it was raining here in columbus and I was driving about 40-45 MPH on a wet road and my car started acting like it did in the snow, but this time I lost total control of the car tc came on and once again I could not control my car and the wheel jerked to the right causing us to spin out of control. The back passenger tire hit a curb, we spun around and the front passenger side hit the curb and we went into a grassy area coming pretty close to a pole and an apartment bldg. I ended up with a flat tire, bent rim, I needed an alignment, the paint is scratched under my car, and I need a new baring on the front drivers side. Also - I found out there was around 5 inches of water in my trunk due to a broken seal. I had the car towed to the dealer & I begged them to figure out what's wrong. Right now they claim nothing is wrong but they are fixing the leak & the damage. I paid for a new tire. I am beyond terrified to drive the car again. I have never lost control of a car before and now I have in this car - twice in less than a month. Something is very very wrong. Thank you for any help or suggestions. I just want a safe car.
2014 ford fusion. Consumer writes in regards to emergency brake intermittently disengages while vehicle manual transmission idles in neutral. *smd the consumer stated the driver's side seat warmer power on by it's self. The navigation system dash display failed to allow data entry.
I had leased a 2014 ford fusion back in 2014, had every intention in purchasing the vehicle, a couple weeks before my lease was to end I was experiencing electrical/defect issues in september 2016, all my locks, air/heat, windows would shut off as I was driving and it was slowly draining my battery. I made dozens and dozens of phone calls to ford corporation/customer service asking for help, and informing them the vehicle was not safe to drive (mailed them evidence of my issues). Took it to the dealership at tom holzer ford, after many attempts made to repair my vehicle they still could not repair my vehicle properly, I spent $400.00 to repair my vehicle and I was still left with the same issues listed above. When I arrived at the dealership for the third time they tried to change their story and claim I had a new problem to avoid paying to have my vehicle fixed and avoid using the "good will warranty". Instead I was left draining my savings to repair my vehicle and miss work since my vehicle was unsafe to drive. I also noticed other customers who had a 2014 ford fusion had the same issues as I did, and instead of contacting the federal safety agency , they went on carcomplaints.com. Please view my attached documents relating to the issues that I had with my 2014 ford fusion. If possible I would like a investigation made for a possible recall, and fines and penalties imposed if needed. Lastly, ford had sold my 2014 ford fusion to another buyer, I had no idea if the buyer was disclosed of my issues that I had. On myvehiclehistory.com, it states that "no problems" were reported which is false, since I submitted all my evidence to ford corporation and nothing was done.
When turning on the car and actually taking off driving the car will stop/ shut off all by itself and I have to restart it, while driving. The steering wheel will pull or jerk while driving. I have had my car looked at twice. Changed the battery and still can't figure out why it does it.
Tl* the contact owns a 2014 ford fusion. While driving 30 MPH, the traction control, power steering fail assist service required, and hill start assist not available warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.
The ford fusion on multiple occasions in the last 2 months has suddenly, without warning, lost full throttle power while driving (radio remains on), I.e., gas stops flowing into engine despite attempting acceleration, and the car will on its own come to a stop. So far, have been able to pull over without incident, but obviously it's very scary! This generally occurs shortly after the car has had ignition turned on while driving on road generally at low speed - don't want to ever experience this happening on a highway! Then I turn engine off a few seconds and attempt to restart - it often takes scarily longer after this power loss to restart, but it does restart. Could lead to life-threatening situations obviously!
Car says it's iverheating and it was stationary for hours before.
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