2014 Ford Fusion seat belts complaints

Filed Aug 29, 2016 · Seat belts · 45,000 miles · AR

Tl* the contact owns a 2014 ford fusion. The contact stated that the middle seat belt in the rear seat was locked and would not pull out. The vehicle was taken to a local dealer where it was diagnosed that the seat belt was locked and needed to be unlocked. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

Filed Jul 14, 2016 · Seat belts · 28,000 miles · FL

The driver side seat belt will retract and lock for no reason under normal driving conditions. Attempts to fix the problem while driving consists of removing the seat belt letting it retract all the way up then try to buckle it back in place. The last time about a week ago the remedy did not work, and the seat belt remained lock in the retracted position and would not release. This forced my wife to drive home without a seat belt.

Filed Sep 22, 2015 · Seat belts · 22,150 miles · WA

Inside the rear passenger side seat belt broke. A piece of plastic and spring came out, it was like it caught on something and just fell out. It happened while I was pulling the harness out of the latch. Very little pressure was on it when it broke. It appears to be a horribly bad design.

Filed Jun 23, 2015 · Airbags, Seat belts · OH

Tl* the contact owns a 2014 ford fusion. The contact received notification of the federal safety agency campaign number: 14v597000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.

Filed Jan 29, 2014 · Seat belts · 230 miles · MI

I just leased a 2014 ford fusion titanium and after driving a few days, I realized that the seat belt is always running on my neck (driver's neck) - no matter what adjustment is set for the driver's seat and / or for the seat belt fixture, the belt is always running over my neck and I don't feel safe with this driving condition. I took the vehicle to the dealer (tom holzer ford in novi - mi) and the problem was acknowledge by the service manager - "this is the way the vehicle was designed and there is nothing that we can do about it" he said. I also contacted the ford customer service (complaint # [xxx]), because I don't feel safe driving a vehicle with the seat belt on my neck, and ford also told me that cannot do anything. Bottom-line: it seems that the ford fusion 2014 has a serious design problem in regards to the driver's seat belt positioning, that is creating an unsafe driving condition, and ford is not doing anything about it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).