Wiper blades have disconnected from the wiper arm while in use, on five separate occasions. I've used multiple brands, installed by service professionals at ford, pep boys and advance auto parts, and the problem has repeated. Coworker with 2015 ford fusion has had similar problem with original blades. Problem has occurred at highway speeds, low speeds and while stopped at traffic light.
2014 Ford Fusion visibility complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Windshield wipers do not go fast enough to clear windshield and visability it nil. This is a disaster in the making, every time it rains at a moderate pace or more, I have to pull off the road and wait for the rain to let up. Once I was on a country road and was almost rear ended. Ford needs to replace the motor to increase speed or do something else before someone dies
The windshield wipers are not fast enough to clear the windshield at the highest setting in moderate/heavy rain events. Due to the ineffectiveness of the windshield wipers, visibility becomes horrible. The windshield wipers are ineffective in speeds exceeding 25 MPH. Slowing down to this speed in traffic on the highway is very dangerous.
On a cool rainy evening in oconomowoc, wi, the inside of the windshield became covered with film that could not be wiped off with a cloth, a squeegee, or a blackboard eraser. Visibility was marginal on a dark road, but when facing oncoming headlights, the windshield lit up and completely lost its transparency. Multiple times, crashes were barely avoided by dead reckoning of the continuation of the lane locus. Since that time we have purchased rainx compound for cleaning inside of windshield and used it multiple times, with some positive results, but still have remaining streaks. Event may have been aggravated by environmental conditions. Defroster, even with high heat, could not eliminate the windshield problem at the time...updated 09/08/15 *bf updated 10/14/2015
The wipers do not clear the windshield fast enough. You cannot drive this car in a light/moderate rain. Once it starts raining visibility becomes horrible and its dangerous to drive anywhere. If you get caught in a storm on the highway all you can do is pull over. This must be a ford issue because my 2012 mustang was the same exact way, and our 2012 escape has the same problem.
Experienced loss of visibility in moderate to heavy rain. Windshield wipers smear when in use, cycle too slowly to remove water. Rain seems to settle on windshield and the water spreads as raindrops make contact with the windshield.
Complete failure of the wiper system, wipers doesn't operate when activated by the switch. Seems like the motor that turn them doesn't have power to turn, sometimes the passenger side wiper moves until the final upward position and get stuck, not retracting for another movement until it has been manually returned to the initial position. Very dangerous, had to stop the car immediately and could not even see the road side! Just didn't crashed the car because I was lucky!
Wipers on this car are terrible light rain causes poor visibility I have had to pull over in moderate rain something I have never had to do in any other car this is an accident waiting to happen I have seen plenty of complaints here on this subject and still no fix even dealer recognized there is a problem and still they can do nothing someone please look into this problme... Maybe we have to wait till there are actual injuries when they finally do something about this...
The driver side wiper blade in continuous mode travels from the 0 degree position to 90 degrees (vertical) but only back to 20-30 degrees before returning to the 90 degree position. Not only doe the blade not clear the entire windshield in front of the driver, but remains in the field of vision blocking the view of oncoming traffic. I took the car back to the dealer who informed me that all fusions have the same wiper defect. I filed a complaint with ford customer care (see below). Their response was negative. Subject: re: ford motor company [xxx] what is your vehicle sales or service issue?:my new 2014 fusion driver side wiper does not clear the entire windshield on continuous mode. I went to the dealer for warranty repair but they stated that all fusion wipers have the same defect. We checked several fusions on their lot and all wipers travel from 90 degrees to between 20-30 degrees, not 0-5 degrees as in the intermittent mode, and at the lower end, the wiper blade remains in the field of vision obstructing the view of oncoming traffic. I have never had a car or even heard about any vehicle that does not clear the entire driver's windshield viewing area. This is a very serious safety defect that needs to be addressed by ford's engineers. I hope to hear from them soon concerning a fix before anyone has an accident due to limited visibility during rain storms. What action has your dealer taken to address the issue?:case #[xxx] dealer claims this is a design flaw. [xxx] the district customer service manager stated that this needs to be addressed by ford engineers before accidents begin to happen in the rain. What assistance are you seeking from ford motor company?:correct the malfunction windshield wiper problem with an update to software / hardware. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Rear windshield shattered for no reason. I opened my driver door to start the vehicle and then closed the door and my back window shattered.
Wiper speed is terrible! This has been an issue from the first time it rained after purchase. The highest speed is too slow. Regardless if I am driving at a high speed or low speed, the wipers do not clear the windshield fast enough, resulting in extremely poor visibility. A week after purchase I replaced the wipers with expensive blades. No luck. Have used rain-x many times. No luck. The problem is in the speed of the wiper arm. Hopefully this is recalled soon because I know that I myself have almost gotten in aman accident due to this issue. Now I actually pull off the road and stop driving, even in moderate rain fall.
Tl* the contact owns a 2014 ford fusion. While driving during inclement weather, the windshield wipers failed to wipe fast enough to remove rain from the windshield, despite if it were moderate or heavy rain. The vehicle was taken to the dealer who acknowledged the issue, but indicated that the wipers were operating normally. The manufacturer was notified. The failure mileage was 1,000.
Wipers on this car don't work well! The wipers just blur the windshield and poorly remove the water from the front windshield during light rain. Problem is worst for nighttime driving and heavy rains. I've replaced my own wipers only after 2 months of ownership and have found the same issue. I also found the windshield and rear window fog up very quickly and the rear defogger does not stay on for very long to remove the fog from the rear window. You must engage the rear defogger system several time to get complete fog removal.
The wipers are very ineffective in cleaning rain water. The windshield is so blurry I can hardly see. It is very dangerous to drive in the rain especially at night, so much so that I won't drive it if not a necessity.
From date of purchase to 9/24/14 I noticed cloudy blotches and streaks varying in number and size according to the direction looking and type of day on the rear window. At first I thought the window just had not been cleaned well. Looking through the rear view mirror these areas affect the drivers visual field by distorting and distracting the driver view. The ford mechanic verified seeing this & notified ford dealer hot line who also verified this issue was present. Also that this issue occurs during the tempering process of the glass & that there was no fix for this issue. I feel that a huge safety issue is present due to this issue which affects visual field of drivers & because it is impossible to get use to it because the blotches & streaks change continually according to type of day from sunny to cloudy or direction driving in or just how u might be looking at it.
Raining: the highest speed setting was not fast enough to clear the windshield I was driving on the highway, city and had to pull over due to the high speed for the wiper is no different then being on low speed. Very dangerous. Definitely not enough to clear the windshield in moderate rain let alone when heavy rain will come. Front end: every time you turn the steering wheel I get a clunking noise and you can feel it in the gas pedal. This has been a ongoing problem.
This 6 speed manual transmission engine intermittently stalls at or very nearly at a complete stop in neutral gear. The engine stalls more frequently when it's raining. The engine stalls were approximately 20-25 times over 4-5 months. The ignition button, intermittently, doesn't start the car the first time and has to be pushed twice before the engine starts. The fuel light gauge intermittently lights up between 1/4 or 1/8 of a tank, otherwise it lights up when the line is basically at the bottom. Intermittently the sunroof doesn't open or close properly. Sometimes it remains open while at the same time, the interior headliner is actually closed. If you aren't paying attention it is impossible to know the sunroof is actually open because the interior headliner remains closed.
The wipers at maximum speed are not fast enough to clear even moderate rainfall at freeway speed.
While driving on an interstate, I turned my wipers on during a heavy rain storm. Within a few seconds, the wipers stopped. Took the vehicle to the service department the next morning with only 1000 miles. Service adviser had the windshield motor replaced (after putting only 1000 miles on the vehicle). After getting the car back, the wipers squeaked awful during the next rain fall. Took the car back and they replaced the wipers. Unless it is raining steadily, the wipers squeak if it is just drizzling. Not as bad, but they continue.
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