The contact owns a 2016 Ford Fusion. The contact stated that while driving at approximately 67 MPH, the vehicle started to sputter. The vehicle inadvertently decelerated while the accelerator pedal was depressed but the vehicle failed to accelerate over 15 MPH. The contact veered the vehicle off the road and turned the vehicle off. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was taken to O’Reilly’s Auto Parts by the contact’s husband to be diagnosed and the mechanic retrieved DTC code: P0011 and diagnosed that the actuator throttle failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified the failure and the contact was provided a case number and advised to call the federal safety agency Hotline. The failure mileage was approximately 17,000.
2016 Ford Fusion acceleration complaints
Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.
I was driving my car on the interstate at 75 mph and had the cruise control on when the wrench light came on and the car started slowing down and losing power. I pulled over and shut the car off for a few min, started driving, and it did it again. A couple of mechanics I've talked to said it could be the throttle body positron sensor or the throttle body itself. I've had the fuel pump and fuel pump modulator and relays checked. I've also had the spark plugs checked and changed and the issue was still there. The car has a mileage of 71,000. The car is still not fixed at this time.
The contact owns a 2016 Ford Fusion. The contact stated the brake lights were continuously illuminated. The contact taped the brake button in to stop the warning light from appearing. The contact also stated that the failure caused the battery to drain. There was also a failure while accelerating with the RPM being inoperable while depressing the accelerator pedal down to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
When traveling on the freeway at 60mph and I take my foot off the accelerator the transmission does not down shift or slow down. A strange sound can be heard until I press on the brakes. The rear passenger seat belt does not retract sometimes.. There is a strange sound when turning the steering wheel.
The car shuts off while driving under the speed of 20 MPH. It has happened 6 times in the last 2 months. The worse part was it happened on the interstate in the rain and I had to pull over quickly on to the ramp while an 18 wheeler was coming my way.
Tl* the contact owns a 2016 ford fusion. The contact stated that while driving at various speeds, the vehicle shuttered, loss motive power and stalled. The contact turned off and restarted the vehicle and the vehicle operated as designed. The shift to park message displayed on the instrument panel during the failure. Ken garff west valley ford (4091 w 3500 s, west valley city, ut 84120) was contacted and informed the contact that the repair for a new electronic throttle body, as concluded by the contact after extensive research; was not covered under recall or warranty. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,000.
My friend aron was having an emergency when woke up at 4:00am to come to his help. After waking up with a redbull ,I was then heading to the house at wich aron lives . I was unfortunately an to my surprise . Lost complete control of my 2016 ford fusion the steering wheel locked. As did the tires . And to my horrible experience of this car in motion then accelerated to 40 miles an hour . I was completely helpless as to redirect the car in motion to a safe path . I remember the fusion was airborne after I was off the road hitting a ditch . The ford flipped upside down. I sustained head injuries and back an as well. My arm was cutt up bad. Im now living with these scars for the rest of my life.
Tl* the contact owned a 2016 ford fusion. The contact stated that while driving at 25 MPH, when the steering column locked up, causing the contact to drive off the road, the vehicle the independently increased in speed to 40 MPH, and crashed into a ditch airborne. The vehicle landed upside down. During the failure, the steering wheel was unable to be maneuvered. There were no warning lights and the air bags failed to deploy. The contact suffered injuries to the head, left arm was cut deeply and elbow, elbow joint was injured, and a cut on the face. The contact was taken to the ambulance. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was notified of the failure and advised that there was a recall on the steering. The vehicle was recalled for the steering column. A police report was filed. The failure mileage was 146,000.
At random times when the car is departing on city streets or highway, the car would stop shifting out of second gear. I would manually shift it to neutral then back to drive and it would drive normal through the first gear then shift to second gear and stay in second gear until I stop and repeat the process, first gear then second gear then stuck and repeat. No one has been able to find out what's wrong with my car's drivetrain system. Multiple certified mechanics have informed me to contact ford for recalls on this car's powertrain system however ford says they have no recalls on this model. This seems like a manufacturing defect and is a very dangerous problem since it happens unexpectedly at random time.
Tl* the contact owns a 2016 ford fusion. The contact stated that when the vehicle was in park, it accelerated forward and crashed into another vehicle without warning. The air bags did not deploy. No injury was reported. The vehicle was not damaged. The vehicle was towed to the seelye ford (3820 stadium dr, kalamazoo, mi 49008) where the shift control cable bushing dislocated and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The contact stated that he researched the failure on-line and found an unknown recall in which the VIN was not included. The failure mileage was approximately 100,000.
Tl* the contact owns a 2016 ford fusion. While driving with the cruise control set at 65 MPH, another vehicle pulled out in front of the contact's vehicle. The contact slammed on the brake pedal, but the cruise control failed to turn off. The contact stated that the manual off button had to be pressed numerous times before the cruise control turned off. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
Vehicle in motion on city streets and highways when vehicle began to stutter, not accelerate and stall then shut down. Check engine light comes on and goes off randomly throwing code p2111 for throttle body being stuck open. Happens intermittently without warning.
Tl* the contact owns a 2016 ford fusion. While driving approximately 70 MPH, the vehicle suddenly decelerated. The contact coasted the vehicle to the shoulder of the road. An orange wrench icon and the words "check manual" illuminated on the instrument panel. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was driven to bartow ford (2800 us-98, bartow, fl 33830) where it was diagnosed that the electronic throttle control system failed and needed replacement. The manufacturer was notified of the failure. The contact was informed that the vehicle was no longer included in technical service bulletin number: 16b32 or the federal safety agency id: 10109085 (vehicle speed control) because they expired. The vehicle was not repaired. The approximate failure mileage was 45,000.
I was driving down the highway and my engine lost power. My car would not accelerate. I could not even go the speed limit. The dealer had to replace the throttle body. Ford was changing these out through their own recall but that ended years ago. This problem is very popular over the ford models and could wind up killing somebody when the engine cuts out. Ford is not standing behind the safety of their customers and I feel the federal safety agency needs to step in and make this a mandatory recall. Someone is going to die from this and it is all across all their makes.
Tl* the contact owns a 2016 ford fusion. On several occasions, while driving with the accelerator pedal depressed, the vehicle failed to respond. The contact stated that the vehicle would then independently accelerate. The contact stated that the vehicle was sluggish on most occasions. Additionally, there was an abnormal nosing coming from the front driver's side wheel well. The vehicle was taken to town & country ford (located at 5401 e independence blvd, charlotte, nc 28212, (704) 557-0596) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve fault codes. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 36,000.
Car put in park but stayed in drive.I had to put car parking brake on to keep car from rolling.
The shift busing cable broke while I was in reverse backing out of a parking spot. When I went to put it in drive nothing would work. The car would not even go into neutral. There are lots of recalls on this issue for this specific car , but my VIN does not come up as one of them. I just purchased the car. I am a single mother of two young children. Christmas is around the corner. I do not have the money to fix this. This is a ford issue that ford needs to pay for.
Takata recall- I had on previous ford fusion. Tires, stability, wipers, ripped into I just bought two new tires august 2018. The car is under 9,000. Miles! The red one previous was 10,ooo, miles when I had to turn in lease, and pressured by a salesman. Plus they put on extra packages, and when I called, I said take it off, etc... They did not! I had trouble turning car at times(both) they have run off the road because of tires and other things. It was highway driving. Always.
When I was leasing this vehicle the power steering system assault light started coming on then piwer steering stopped working and I had no power steering at all. My transmission also failed. Ford dealer refused to fix it because I was over the lease mileage. I was sent home with the car without power steering and in need of transmission replacement. The mechanic told me to pay the 3.000 to fix it because I was risking my life. The manager said there was nothing he could do under the lease warranty. But it was a lease and I did not have the money for repairs. I later discovered 5 recalls for the car. I was only notified of two, steering and transmission. This was in the past few months when I no longer have the car. . Accidents occurred before the steering completely failed. Both involved the car moving without accelerating. It was on a town street at a light both times. I was behind another car both times as well. My car insurance has gone up because of these accidents and I have severe back pain from driving all those months with no power steering. But I had no choice as a single mother working many different locations requiring daily travel. Also, I have to look back for the correct date of when I brought the car for service and was refused repairs by the ford dealership mechanic department where I leased it, even though the issues were car defects. Therefore, I entered january of 2017, since it was either during 2016 or beginning of 2017 that these issues surfaced. Also, one of these accidents where the car moved without accelerating did mot involve a police report, only the exchange of insurance information. The car speed is not saving in the box below. I was coming to a stop in one accident and was stopped completely during another. This is my best recall of the information.
Takata recall. Car loses acceleration when going uphill. Speed drops down to 20 MPH. Put new fuel pump in and the problem cannot be figured out. When trying to start the car it takes several attempts especially after getting gas.
Vehicle was in motion, 12 MPH. Husband made a left turn from almost a stopping position. He proceeded about one foot and the engine stopped after it sputtered extremely and made a loud noise. There was absolutely no response when he hit the gas pedal. The car would not move. It was extremely dangerous as it happened in the middle of traffic. The check engine light illuminated with a wrench and message to check the manual. I took the car to jerry's ford alexandria and they said the throttle body had to be replaced and the computer reprogrammed. Cost was $610. They discounted the price to $510 and threw in a free oil change and detailing which was awesome. I have read online that this has happened to other 2016 ford fusions and wondered why ford has not issued a recall for this dangerous issue or at least inform owners to beware. . Car has about 46,800 miles on it as I bought it june 2015.
Tl* the contact owns a 2016 ford fusion. Within a short period of time of owning the vehicle, the contact stated that it went into a transportation mode while driving that LED to a drastic reduction in speed. The vehicle was towed to the following dealers: lasco ford (2525 owen rd, fenton, mi 48430, (888) 486-1708) and royal oak ford (27550 woodward ave, royal oak, mi 48067, (248) 548-4100). One of the dealers diagnosed that the steering and parking brake failed. A loaner vehicle was provided for a short period of time, but the failures were not corrected for the contact to drive her vehicle. Lasco ford replaced the throttle body, motor assembly, and a gasket; however, the failure continued. The vehicle was not repaired. The approximate failure mileage was 1.
When driving my check engine light randomly turns on, on the freeway, street, turning, etc. And then it says check manual. The car starts shaking and you can't accelerate. In order to get where I need to be I have to pull over constantly and restart the car. I got it checked at auto zone and it said it was the throttle body actuator stuck in the open position. Oh and becomes more difficult to steer the vehicle when the error pops up.
Tl* the contact owns a 2016 ford fusion. While driving approximately 70 MPH, the vehicle lost acceleration and the wrench icon illuminated. The contact coasted the vehicle to the shoulder of the road. The vehicle was towed to the dealer (packey webb ford, 1815 ogden avenue, downers grove, il 60515) where it was diagnosed that the throttle body failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Car stopped accelerating in the middle of the highway, yellow wrench light came on and airbag light came on. The car started shaking and came to a complete stop. I barely made it to safety on the highway full of cars. I pulled over and turned it off because it wouldn't drive. I turned it back on and it drove fine. I have researched this and realized this has been happening to thousands of people who own 2016 fusions and yet there is no recall. I am terrified of driving it. It seems to be the throttle body that needs complete replacement but at expense of the owner despite thousands of cases. How can this be? Please advise.
Similar to issues others were having with the throttle control placing the car into "limp" mode, it would appear that this is what happened yesterday as my wife was driving the car on a major highway near pittsburgh (376 west, near the split of 79 north/south) with me in the passenger seat, and three kids under the age of 9 in the back seat. Without warning, the car seemingly shut off or "throttled down" and began to shimmy and shake, losing most of its functionality. We were forced to pull to the side of the road, which we barely did, with vehicles speeding past at 4 lane highway speeds. The following day, I contacted ford and explained the situation but was not told anything about this systemic issue. It was not until I discovered the issue on my own, that I learned about the fact that ford has not issued a recall for the electronic throttle body control but instead a "customer satisfaction program" which was not communicated to me, to the best of my knowledge, until after we nearly lost our lives and I had to have the car towed. This issue is going to get someone killed (if it has not already happened) and it would appear that ford fails to appreciate it. My vehicle has just over 18,000 miles on it. I own 2 ford vehicles but won't be buying another.
While driving today, I suddenly lost the ability to accelerate. The vehicle began to vibrate abnormally, and then the power went out. I began to smell smoke, and I almost hit the vehicle in front of me because I couldn't control my car! Once I finally came to a stop, I was able to restart it and pull over to a safer area-- but the smoke remained. I believe the throttle body is malfunctioning, which is unacceptable on an almost-new car.
My car barely picks up speeds I have to put my foot all the way down for it to catch speed. My radio only works on one station other station gives out lots of stacked
I was pulling into a parking space near power and phone lines when the car suddenly surged forward. I was able to step harder on the brake pedal and the car stopped after traveling about 2 feet. The ford dealer checked codes, etc. And found nothing wrong. I had previously received a recall from ford and the electronic throttle body had been replaced about a month before this incident. I feel that electromagnetic interference has caused this incident because there is no shielding for the gas pedal. I have about 8400 miles on this vehicle.
After coming to a stop on our highway ramp. I had intended to make a right turn. Before I took my foot off the brake my car accelerated causing my back tires to lock and screech. I was unable to turn the steering wheel toward the right so that I could remain on the two lane road. My car pulled to the left and I slammed into the medium. My car came to a complete stop but was still running. I turned off the medium and continued home. Shortly after I heard thumping noise followed by louder thumping and my entire dash board lit except for the check engine light and the wrench. I pulled my car to the side to find I had two blown front tires, my bumper was broken and my driver side back tire went flat waiting on a tow. All my years driving I have never experienced an unintentional acceleration of a vehicle and pray that myself or granddaughter never have to again.
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