The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle changed lanes independently. The vehicle was steered to the side of the road. The vehicle was taken to a dealer where it was diagnosed that the steering control module was informing the steering wheel to turn to the left while the vehicle was to the right and vice-versa. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,620.
2020 Ford Fusion steering complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
2020 Fusion Compressor one, delivered from factory went out-repaired Compressor 2 just went out Needs 3rd compressor now in 3 years or 38,000-Pending I was very concerned each time the compressor went out (x2) I was on the highway when it ceased up and I lost the ability to effectively control the vehicle. I was put in an unsafe position with the ceasing up and with excessive heat buildup with smelling burning. This was very scary and was unsafe and this part should be investigated for potential to cause harm and injury to those in the car should it happen to anyone else. Limited control of car, notice no more Belt as well after i was able to stop. It appaired to in tiny pieces as small as bee bees all over the car. Not even recognizable as a belt. This has happed 2 times (this is not normal in 38,000 miles, having very limited control of car and breaking and steering and no power with smell of fire/burning.
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