I was in a parking garage, preparing to back out of my spot. When I put the car into reverse, I noticed that the Ford infotainment system started a reboot, as the Ford logo popped up and had the loading icon. I waited about 20 seconds, but nothing changed with this reboot. I subsequently backed out of the spot using just my head and eyes turned to make sure there was no oncoming traffic. The backup camera did not turn on at all. About five minutes later, when I was driving my car, the backup camera finally turned on (while the car was in Drive or D mode), and was stuck showing me a static image of the parking garage. This was five minutes after I had already left the parking garage. The screen was stuck on this for the next 10 minutes while I drove home. I have attached two photos of this as well. The first in the picture of me at a traffic light, roughly 5 minutes after I shifted my car into reverse. As you can see, I can clearly not in a dimly lit parking garage, but rather at a brightly lit traffic light. The camera would stay stuck at this exact same image for the next 10 minutes, until I arrived home. The second image was the car’s infotainment system trying to reboot itself. It shows the Ford logo, which was currently rebooting (or trying to reboot on its own) the cars’ operating system. This was the image I was seeing until the first image (mentioned above) finally showed up. I work for a K-12 school as their IT Specialist and frequently back into and out of spots all the time. This isn't the first time this has happened and given the nature of my job, I am concerned about a loss of visibility when trying to backup (and the camera is not working). The only good thing is the camera works about 95% of the time. However it is the other 5% that it does not work, that concerns me.
Ford Maverick screen failure problems
10 of the 341 owner complaints about the Ford Maverick describe screen or infotainment failure, most of them for the 2024 model year.
- owner complaints
- 10
- worst model year
- 2024
By model year
- 20244
- 20233
- 20223
Often reported together
What owners say
The contact owns a 2024 Ford Maverick. The contact stated that while operating the vehicle, the touch screen display was frozen and became inoperable. During the failure, the contact was unable to access the 9-1-1 Emergency feature in the event of an emergency. The contact stated that the vehicle was restarted for the display screen to operate as intended. The vehicle was taken to the local dealer on seven occasions, but the failure was not yet corrected after a software update was performed. The manufacturer was notified of the failure, and the contact was referred back to the local dealer. The failure mileage was 12,000.
The contact owns a 2024 Ford Maverick. The contact received notification of the federal safety agency Campaign Number: 24V684000 (BACK OVER PREVENTION), and the vehicle was taken to a local dealer and the recall repair was performed; however, several weeks later the failure occurred while the contact was reversing, and the rearview camera display remained frozen. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.
This is possibly more information regarding the known back-up camera recall the federal safety agency 24V684. After backing out of a parking space 1/26/2025, the camera froze (not the first time) and this time a message appeared in the upper left corner that read: "Indexing Nexus". I have also had on other occasions times where the Infotainment system itself would freeze with no warning and when the back up camera was not in use. I suspect the recall addressing the camera issue is only part of this and that the system itself has issues not related to the camera. Pressing and holding the POWER and Fast Forward buttons forcing a system restart restored usability.
The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back over prevention camera display failed to function as intended. The contact stated that the back over prevention camera display screen had frozen. The dealer was made aware of the failure; however, the contact was advised that a diagnostic test fee was required. The contact received notification of the federal safety agency Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,939. VIN tool confirms parts not available.
The radio head unit often is unresponsive. Needs to be reset multiple times a week. Volume will either not work or no sound at all. Screen freezes and pops. Music cuts out. Skip button from steering wheel does not work sometimes. All operations on the touch screen are slow and laggy. Has had this problem since owning the vehicle.
CV axles make a very concerning, loud noise when driving. Any small bump on the road and it sounds like the front of my truck is going to fall off. When turning, there are loud knocking and clicking sounds coming from the front end, mainly passenger side. Electrical: My radio and head unit restarts randomly, both while driving and when the vehicle is turned off with keys removed from ignition. When it restarts, I hear a popping noise from the speakers, and the screen blacks out.
Shortly after startup the infotainment screen on my Maverick froze. After shifting into reverse it was unable to display the reverse camera image. I attempted several shifts between Drive, Park, and Reverse and it remained frozen. I attempted a short key cycle, powering the truck down, including opening the drivers door in an attempt to cycle power to the infotainment and upon restart it remained frozen. After arriving at my destination and leaving the power off for 10-15 minutes it returned to normal behavior on the next key cycle. I have video of the failure occurring, including attempted solutions noted above.
At certain times, the touch screen will freeze, specifically, it had frozen on the navigation, which also didn't allow the back up camera to work/be displayed. The screen also got bery hot to the touch. This was about a 90° day. This has happened on several occasions. I have seen an almost exact problem on the maverick forum here. [XXX] And was compelled to also make a report to the federal safety agency. I have a scheduled service appointment this coming Monday, August 12. So we will see how that goes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] the headlights on my 23 ford maverick xlt ecoboost decided to completely go out and stop working for a couple seconds when driving past a cop which resulted in him pulling me over. Other issues i have had are the electronic parking brake failing after pressing it almost 8 times and the car lurching forward where it almost hit a wall if i didn't hit the brake again. The radio sometimes is completely unresponsive and needs a hard reset. At a stoplight the other day it was raining, once green the truck slammed into gear and the rpm jumped sky high to 5000 rpm, the traction control light didn't go off either and sounded like something metal was grinding and the hood completely flexed. All of this is recorded on dashcam which i have saved, reach out to me if you want the videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related recalls
Electrical system
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 Maverick and 2026 Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
- Risk
- An overheated engine block heater can increase the risk of a fire.
- Remedy
- Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, and inspect and replace the electrical cord if necessary, free of charge. Owners will also have an alternative option to replace the engine block heater element with a threaded plug, and remove the block heater electrical cord. Owner notification letters were mailed June 10, 2026. This recall expands previous the federal safety agency recall number 25V343. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S52. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on April 14, 2026.
Recall number 26V239000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
- Remedy
- The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning March 17, 2026.
Recall number 26V104000 · Recall details
Electrical system: integrated trailer brake control
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 F-150, 2022 Maverick, Expedition, Lincoln Navigator, F-250, F-350, F-450, and F-550 vehicles previously repaired incorrectly under recall number 22V‑193. Due to a software error, a towed trailer equipped with an electric or electric-over hydraulic brake system may not brake.
- Risk
- Loss of trailer brake functionality can extend the distance required to stop, increasing the risk of a crash.
- Remedy
- Dealers will update the integrated trailer brake control module software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S18.
Recall number 25V132000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 Maverick vehicles previously repaired incorrectly under recall number 24V‑590. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
- Risk
- An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the power train control module software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S13.
Recall number 25V127000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022-2023 Maverick Hybrid vehicles previously repaired incorrectly under recall number 24V‑140. The instrument panel cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Transmission shift position sequence, starter interlock, and transmission braking effect" as well as FMVSS numbers 105, 108, and 208.
- Risk
- An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed April 9, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C06.
Recall number 25V123000 · Recall details
Electrical system: body control module: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick vehicles previously repaired incorrectly under recall number 24V‑293. The body control module (BCM) may inadvertently deactivate one or both rear tail lights.
- Risk
- Rear tail lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed March 28, 2025. Owners may contact Ford customer service at 866‑436‑7332. Ford's number for this recall is 25S07.
Recall number 25V095000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.
- Risk
- Battery failure can result in a loss of electrical accessories, including the hazard lights, or cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and if necessary, replace the 12-volt battery, free of charge. Owner notification letters were mailed May 2, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S02. Vehicles in this recall were previously repaired under 24V‑267 and will need to have the new remedy completed.
Recall number 25V019000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 Maverick vehicles previously repaired under recall number 24V‑267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
- Risk
- An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S50.
Recall number 24V590000 · Recall details
Electrical system: body control module: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick vehicles. The Body Control Module (BCM) may inadvertently deactivate one or both rear tail lights.
- Risk
- Rear tail lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
- Remedy
- Dealers will update the BCM software, free of charge. Owner notification letters were mailed May 10, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S24.
Recall number 24V293000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
- Risk
- An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S24.
Recall number 24V267000 · Recall details
Questions about the Ford Maverick screen failure
Which Ford Maverick years have screen or infotainment failure problems?
The model years with the most reports are 2024 (4 complaints), 2022 (3 complaints) and 2023 (3 complaints).
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