I have written to ford four times asking for them to repair the takata inflator in our mustang, beginning in early 2016. I have receive four form responses telling me that they understand that this issue "is important to you", that I can continue to drive the vehicle (they noticeably omitted the word 'safely') and that "the volume and scope of the industry-wide takata airbag inflator recalls have created unique replacement parts challenges". I get it, but it's been several years. I didn't buy an air bag inflator from takata, I bought a mustang from ford. Ford should be going to alternative providers for this part. They are, clearly, putting their interests and profits before the safety of my family. I'm not okay with this. In fact I'm outraged by it. I've heard enough from ford's "customer service representatives". I'd like my car fixed so it is safe to drive. Period. Or, they can repay me my $35,000. I'll use it to purchase a vehicle that is safe to operate.
2008 Ford Mustang airbags complaints
Page 5 of 9: complaints 101 to 130 of 240, newest first, as owners wrote them.
Takata recall - recall from ford motor company dated june 1 2016. 16+ months later and there is still no remedy for this safety recall from ford. I don't believe this is being addressed in a "timely manner"
Takata recall - the ford dealership claims that the parts to complete the recall have not been available for the past year and may never be available. (dealership is clinton family ford in rock hill, sc). Never being able to fix the vehicle is not what the public is being told.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact stated that the manufacturer took over a year to initially supply the dealer with the part to replace the driver's air bag inflator. The vehicle was later repaired and, months later, the contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (lindsay ford of wheaton, 11250 viers mill rd, wheaton, md 20902, (888) 457-7005) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
"takata recall" I was notified about a passenger airbag recall for my mustang on jun 1 2016 and to call my dealer. I called the dealer multiple times since and still there are no parts available. I cannot let anyone ride as a passenger for fear of an accident that could activate a potentially deadly situation. Help!!!!!!
Takata recall received notice from ford in july 2016. Have followed up with the dealer on several occasions and told nothing they can do-ford has not released the parts complained directly to ford and was told parts are not available. Couldn't or wouldn't tell me where my car falls on the priority list nor could they tell me when I might expect to hear from them. Neither ford nor the dealer have kept me aware of any progress. I have had to pursue all information. Also complained to the illinois attorney general who contacted ford and ford responded they were awaiting parts. This was my dream car for my wife and I for retirement, and she has not been able to ride in it. I want to be prioritized for replacement part.
Takata recall
Takata recall: nothing has happened (yet), but I found that there was a recall regarding the passenger side airbags, which pose a danger to any passengers in that seat and that the recall is from june 2016. This is over one year now and I contacted my ford dealership. They informed me that they do not have the parts and that ford has not provided a timeline for the shop in the near future for the replacement of the airbags. I am supposed to wait for a letter, when I was not even informed in june 2016. I only found out now, because we received a note in the mail that takata is restructuring / filing for bankruptcy protection and that we may need to file our claim with them by december 27, 2017. So, they are getting off the hook and ford has no timeline. Meanwhile, we are driving an unsafe vehicle with no means to fix it ourselves.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation ford lincoln union city (4355 jonesboro rd, union city, ga 30291, tel: (770) 674-6075) was contacted and confirmed that the parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact stated that the federal safety agency campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (mall of georgia ford located at 4525 nelson brogdon blvd ne, buford, ga, 30518,) stated that the parts were unavailable for the repair. The manufacturer was also contacted and made aware of the failure and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available. *ln consumer stated unable to have passengers in right front seat. Updated 8/2/18
Takata recall: on july 2016 received a notice from ford regarding the nthsa recall 16v‑384. The ford identification number is recall notice 16s26. I checked with my ford dealer on recall fix status on july 2017 and again on october 2017. It has been over a year that the recall was identified and there is no fix yet. I am concerned about driving anyone (specially my wife) in the passenger seat and so far I have not been able to get a fixed date from ford. If their new cars do not have this issue, why don't ford and takata have a fix for the old cars too ? As a side note, I am not complaining about the driver side air bag. That one ford fixed some time ago.
"takata recall" I received an important safety recall july 2016 in reference to safety recall 16s26. The notice informed me that part 16s26 needs to be replaced, but that "parts are not currently available". The notice, therefore, stated that the ford motor company would notify me via mail when parts become available. It is now october 2017 and the ford motor company has not yet sent me a letter to inform me that part 16s26 is available.
We were informed of the recall for the airbags over a year ago and still there are no replacmeents available.
Takata recall: passenger side airbag was recalled more than a year ago and after several inquiries, ford has not yet made a replacement part available.
Takata recall I am very dissatisfied with the extent of time that is taking to replace these parts on ford vehicles. I know of chrysler vehicles of equal age that have had both the driver and passenger airbag replaced, yet only the driver has been replaced in my ford. I am in a high humidity zone and would like to get my vehicle passenger airbag replaced in a timely manner. I feel as though this issue is being greatly dismissed.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown local dealer where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall. We received our recall letter in june of 2016 for passenger side air bag replacement. We waited a year and called ford in july of 2017. They said that takata was out of business and they were hiring another company to make the replacement air bags. We just called again on september 29, 2017 and still no idea when it will be repaired. They also told us that we could not disable the air bag. So no one can ride in the passenger seat, unless you want to play russian roulette with your life. We waited over a year for the drivers side air bag to be replaced, so we are coming up on 3 years that we could not drive the car or had limited use because no one is able to ride on the passenger side without putting there life in danger.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact stated that the recall notice for the federal safety agency campaign number: 16v384000 (air bags) was received in june of 2016. The contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer and local dealer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact called an unknown dealer and was informed that the part was not available. The manufacturer was made aware of the issue and a formal complaint was filed. The contact was advised to contact the federal safety agency for further assistance. The VIN was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 17v024000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: lithia ford, roseburg, phone number: 541‑537‑4643 and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 ford mustang. The contact received a recall notification for the federal safety agency campaign number: 17v024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted to confirm that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflators: I received a recall notice on the passenger airbag last july 2016 and has not been replaced. My wife will not ride in it because of this. She has recently recovered from 2 bouts of cancer and does not want to get injured or killed because of a defective airbag. When can I expect a replacement?
2008 ford mustang. Consumer writes in regards to recall notice 15v‑319. *ld consumer sent information for passenger side airbag inflator recall notice 16v‑384. *smd consumer sent additional correspondence. *smd sent addt'l correspondence. *ld updated 08/29/2017
Takata recall, to date I am awaiting part two of the recall, the passenger airbag, since july 2016
Takata recall-- for the past 2 years I have received several recall notices (safety recall number 15s21/ the federal safety agency number 15v319) regarding driver and front seat passenger air bags. My dealer preformed the recall on the driver side air bag but for 2 years has been telling me ford has not sent the parts to perform the passenger airbag recall. I had the driver side airbag repair completed. On 8/25/17 I called ford directly. They said they have never had the parts to fix the recall and don't know when they will get them. Yet they continue to send me recall notices that say failure to fix the recall can result " serious injury or death." seems like ford is not making a serious effort to fix this known dangerous condition. Also, how many vehicles will change hands where the new owner will never receive notice of the recall or the dangers arising from failure to repair the recall?
Tl* takata recall. The contact owns a 2008 ford mustang. The contact stated that the federal safety agency campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in august of 2016. The dealer (sunnyvale ford, 650 e el camino real, sunnyvale, ca, 94087) was contacted at 408‑522‑0200 and informed the contact that parts were unavailable for repair and to call the manufacturer. The manufacturer was made aware of the failure and confirmed that parts were not available and that they were not sure when they would be available. The contact mentioned the sale of the vehicle and the value and the manufacturer stated they were not responsible for the value of the vehicle. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Arlington heights ford (801 w dundee rd, arlington heights, il 60004, (888) 481-8607) was contacted, but was unable to provide additional information regarding part availability. The manufacturer was also contacted and notified of the issue. The contact received case number: cas-12937577. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crossroads ford of sanford, north carolina stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2008 ford mustang. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called arlington heights ford (801 w dundee rd, arlington heights, il 60004 (888) 481-8607) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall why has it taken almost ten years to replace the defective passenger air bag in my 2008 mustang.
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