My 2012 ford mustang has runaway corrosion around the underside of the hood. This corrosion will affect the hood crumple areas in a crash.
2012 Ford Mustang body complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
There is no reason for ford not to cover this repair/replacement of my hood. The paint is lifting off of the hood due to corrosion under the paint by manufacturer defect on the assembly line.
The paint is blistering on the hood. There is no damage. This is a known problem. Ford has issued as service bulletin affecting a number of models and years. A class action law suit has been filed.
The paint is lifting off of the hood due to corrosion under the paint by manufacturer defect.
I went to the dealer's body shop to get an estimate on repair and was then told that the problem was due to problems with the aluminum/iron contamination during the car assembly and that a new paint job would only be a band-aid. Brought problem to dealer and was told they would document and send to ford for resolution ... 3 months later I contacted the dealer, and nothing had been done. On the 2nd visit, they documented the problem and said it would be submitted to ford. The result was that ford denied the claim because it was beyond the 3 year term. When I researched the aluminum corrosion issue I found that sending a complaint to ford customer service might elevate the claim, I sent a message to [xxx] at ford. She was very nice and sent me the contact info for my area's ford customer service representative, [xxx]. She let me know she was checking into the problem but that the only real solution is to replace the hood. When I heard back, she informed me that: "the cost to replace the hood of your mustang would come to approximately $2,483.32. I can assist with 50% of this repair but not to exceed $1,241.66 in the unlikely event that additional repairs are needed. I have contacted [xxx] at apple ford and advised him of my offer. I can honor this offer for up to 30 days from today." I cannot afford to put out money to fix this and feel that a problem originating in the assembly plant, which has been well documented, should not be covered completely by ford. If this were a problem with the mechanics of the car, it would have been fully covered. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The leading edge of the hood is showing signs of corrosion under the paint. Ford knows of the problem and will not cover the defect past the standard rust through warranty mileage.
After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 mustang I had that ford ended up having to repaint because of the bad primer. Please make ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?s body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." my dealer said their has to be a hole in the hood in order for ford to do anything about it.
After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 mustang I had that ford ended up having to repaint because of the bad primer. Please make ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?s body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." my dealer said their has to be a hole in the hood in order for ford to do anything about it.
After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 mustang I had that ford ended up having to repaint because of the bad primer. Please make ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?s body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." my dealer said their has to be a hole in the hood in order for ford to do anything about it.
Noticed while washing my car that the paint on my 2012 mustang was blistered on the hood . Searched the internet to see if there was a recall or other people that experienced the same thing and to my dismay found that there is an issue with paint blistering and aluminum corrosion on the mustangs. I have 45,000 miles on my car and have surpassed the bumper to bumper warranty. I talked to a local dealer and asked if this is considered under the corrosion warranty and he said the car has to be eaten clear through before they consider under that part of the warranty. Understand that there was a technical service bulletin that ford sent to their dealers detailing the aluminum corrosion & paint blistering problem and how to service it. Ford needs to step up to the plate and take care of their customers.
My car has had galvanic action on the hood twice in less then a year. No accident, but the paint bubbles and splits on the front edge of the hood in several places. An electric current apparently occurs between the aluminum hood and the steel bolts that connect it to the hood hinge mechanism. Ford has repainted the hood twice under warranty, but now say the problem wont be covered again. They have not solved the problem. As you may know, his problem is currently being deposed for a class action lawsuit for cars up to 2006. Please consider forcing ford to recall all vehicles (mine is a 2011) affected by this problem.
While driving my ford mustang after a rain storm I heard a very loud water swishing noise and pulled off the road immediately. I quickly ascertained that the noise was coming from the driver's door. I was extremely shocked and concerned and hurried to the dealership. The door was taken apart in the service area and a large quantity of water poured out. I was told that this problem was not covered under the warranty and there was nothing they could do! When the door was apart I could clearly see that there were numerous wires and connectors that could clearly be in jeopardy from splashing water and the door interior was very wet. I nervously drove the car home and covered it and haven't driven it since because we have experienced a lot of rain. I am a disabled veteran with medical issues need to drive my car but I am afraid to.
Tl* the contact owns a 2012 ford mustang. The contact stated that after engine startup, water was seen leaking from the dash board area. The vehicle was taken to the dealer where the dealer confirmed that the windshield seal needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 2,621 and the current mileage was 5,300. Updated 06/26/12 *bf the consumer stated water leaked at the firewall on the driver's side after it rained. There have been six repair attempts and none were successful. Updated 06/27/12
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