My car is part of the takata air bag recall. The recall date was in may of 2015. I received a letter from ford in july confirming that my car was part of the recall. I waited about two months and then I called the dealership asking if they knew when the part would be in to fix the issue. They told me they did not know when the part would be available but they would call me as soon as it was in. I called the national ford customer service line and they informed me it would be at least april of 2016 before the part would be available. I don't think it's acceptable to wait almost one year to replace airbags that have been linked to serious injuries and deaths. I understand there is a high demand for replacement parts but they could have went with another company to get a replacement part. I am concerned when I drive my car now that if something were to happen I might be injured by the airbag that is supposed to protect me.
2013 Ford Mustang airbags complaints
Page 6 of 6: complaints 131 to 145 of 145, newest first, as owners wrote them.
I received a recall notice on my mustang's airbags five months ago. Ford has now followed up on the original recall notice, nor will they fix the problem when I take it to a dealership. I am very much worried about the safety of my vehicle.
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16 ma update 05/21/18
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford mustang. The contact received a notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/06/16*lj updated 12/11/2017
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford mustang. The contact received notification of the federal safety agency campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/22/2015
I got in to a car accident which caused the airbags to deploy. The driver's airbag deployed and shot out sharp objects which caused additional/un-necessary injury.
We received a safety recall notice 15s21/the federal safety agency recall 15v‑319 from ford in july 2015. The letter states ..in the event of a crash, and the drivers side frontal airbag ruptures, metal fragments could strike occupants causing injury/death. Based on this notice, we have not driven the car since receiving the recall notice form ford. I contacted ford customer care @ 800392-3673. I spoke to supervisor al and told him we were not driving our car due to recall notice. When will it be repaired. He said unknown when parts will be available. He said, the federal safety agency said the 2013 ford mustang is safe to drive until parts become available. Is the mustang safe to drive or not. What is your recommendation on.
Turned vehicle to the left out of a driveway, pressed on accelerator pedal to shift from 1st to 2nd, back end fishtailed, shifted into neutral to try to decrease the spin of the tires, pumped the brakes, over corrected and hit a parked vehicle at between 15 to 20 miles per hour. Only one person in my vehicle and the other car was parked no one in vehicle. Drivers airbag didn't deploy from the impact.
On february 24, 2013, I was involved in a "fender bender" in my brand new 2013 ford mustang where I was traveling approximately 15 MPH. Although the collision was minor, and the damage to the front end was minimal, the airbags deployed. The driver's side front and side panel airbags both deployed. The front air bag severely burned me when it exploded out upon impact. I have photographs of the burns that I have suffered as the result of the air bag deployment, as well as the damage to the car. Based upon the severity of the burns that I have suffered it is apparent that the airbag is defective. After the collision, I was transported to the emergency room, and while being treated the doctor indicated that my burns were chemically induced, and were not abrasion type burns from contact with the airbag. I am very concerned that others may suffer the same type of injuries.
Tl* the contact owned a 2013 ford mustang. The contact's vehicle was rear ended by another vehicle while idling at a stop sign. The driver side air bag deployed, but the passenger side air bag did not deploy. Both the driver and the passenger suffered injuries and were transported to the hospital for medical attention. The driver sustained an injured knee and the passenger sustained a lacerated hip and a fractured lumber vertebrae. A police report was filed. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 28,484. Updated 10/09/14*lj updated 11/26/2014 *js the consumer stated both seat belts snapped on impact leaving the occupants unrestrained during impact. The vehicle was totaled. Updated 05/18/2015
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