The passenger and driver door open (ajar) occasionally at freeway speeds. It has happened 6-7 times since February.
2015 Ford Mustang body complaints
Page 2 of 3: complaints 11 to 40 of 45, newest first, as owners wrote them.
While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn’t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn’t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the federal safety agency and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I’m appalled that Ford would show such a lack of concern for millions of motorists. I sincerely hope the federal safety agency can do something about this
The contact owns a 2015 Ford Mustang. The contact stated that after it rained, there was water on the rear passenger’s side floor of the vehicle. The vehicle was equipped with a convertible top. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact cleaned and drained the water from the vehicle. The manufacturer was contacted and a case was opened. The contact stated that a year later the vehicle was at the dealer for recall repairs and she noticed that there was water inside the vehicle. The manufacturer was notified of the failure but offered no assistance. The manufacturer then transferred the call to the federal safety agency. The approximate failure mileage was 74,000.
The information was not on the vehicle other than the vin. I called Purvis Ford in Fredericksburg, VA and was told the inspection to find the information was not free as it said in the recall notice. I must pay a tech service fee for them to inspect the car doors for the recall information. I said fine I would like to make an appointment for the inspection. The appointment given was for October 26, 2021 as this was the soonest they could get me in. I did not make the appointment as they clearly did not want my business.
The contact owns a 2015 Ford Mustang. The contact received notification of the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger’s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.
Hi, I recently noticed my driver side door or not aligned with the body. And when I went to your website after noticing I found out that there was a recall issued on this situation. I think it’s the door hinges. Please let me know as what should be my next step as this doesn’t sound safe. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My drivers side door will fly open while driving with no warning
My passenger side door keeps opening while I am driving , it's really unsafe and really want to get this fixed. Even if I'm not on the highway even small roads where I have to go slower it opens. It has happened more then once 11/10/2020 was the most recent.
2015 ford mustang ecoboost convertible - when driving on the highway over 65mph the passenger door unlatches and a warning signal appears on the dash stating the passenger door is open. I have to either pull over and close the door myself or my fianc puts the window down and pushes the door closed again. This has happened 6 times within the past 2 months. Ford santa monica states there was nothing found under the safety recall 20s30/20v‑331.
Was in the passenger seat and noticed the door was not closed while we were driving. We had to stop and keep opening up the door to slam it close again to make sure the door latch was secure and was properly shut.
Door latch failure at 68k miles,this condition causes the passenger door to unlatch while driving.
Trunk fails to open. The truck has been operating normally for almost 5 years, then suddenly is unable to open. When I use my fob or the truck release button, I hear the actuator, but the trunk does not unlatch. Considering safety equipment (spare tire ,fire extinguisher, first aid kit) is stored in the trunk, it is critical that it opens when needed.
This car was in for the door opening unexpectedly recall and still flies open often while in motion!!
Takata recall-a door latch with a fractured pawl spring tab typically results in a "door will not close" condition. Issue has not been resolved.
My car is garaged year round to include 6 months totally garaged. It has 28,800 miles. While getting out the beginning of may 2019 for the first time since oct, 2018. I noticed paint bubbling up on the hood. The car was 4 years old in april, this was spotted in may. Called ford co. They said they had a 3 year/36,000 mile policy for the paint. With further investigation thru a relative who works for ford dealership in mi. He said ford has known about the problem for a few years. He said it was either inferior material, or the prep work that caused the bubbling.he also said up to 2015 it was 3yrs./36,000 miles. After 2015 they figured out the problem and changed the policy to 5yrs./unlimited miles. I talked to a person that had a 2016 mustang gt, and asked if had paint issues and said yes on the hood. He showed me, and it was in the exact same spot as mine!!! Mine was estimated at $2577.73, supposedly ford said they would pay $768.00, and they have to replace the whole hood!! So, yes, they knew about the problem!! I didn't do anything to cause this. If I did I would take full responsibility for it, but ford screwed up and should fix all of it at their expense. I have photos of my car, and the 2016 that I talked with, but they are my phone and I can't send them because I'm on my laptop, and don't have on it.
Yesterday while driving on a houston highway at 60+ MPH my passenger side door unlatched and warning light and sound came on that my door was ajar. The door opened on it's on I had to pull over and close it. This is the second time this has happened this month. Both times while car is in motion. I found that there was a recall from ford a few years ago for this issue but I searched for recalls on my VIN and mine was not recalled.
Tl* the contact owns a 2015 ford mustang. The contact stated that while driving 60-70 MPH, the driver's side door became ajar. There were no warning lights illuminated. The vehicle was taken to the local dealer gullo ford of conroe (925 interstate 45 s, conroe, tx 77301 (281) 367-0000) where it was diagnosed that there was a faulty driver's door latch. The vehicle was not repaired. The manufacturer was contacted and provided case number: cas21669880. However, no further assistance was provided. The contact stated that the failure was similar to the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The failure mileage was approximately 50,000.
For the past three years. When I go to work. Everything is fine. When I leave work. I back the car up about 15-30 feet. Then pull out of the parking lot. When I pull out. As I press the gas & start going faster. The car stalls, jerks as if the breaks are pushed, then starts driving as normal again. It happens all the time. But my ford place says it has to do it with them driving for them to know what to do or what the issue is. Then this past week. The same thing happened. But it happened for a longer time and the traction control light brinked the whole time I was trying to accelerate. So a friend at a ford body shop told me it was probably my ABS sensor. Also the hood of my car started to loose paint for no reason. No rust. It's just flaking off. The flacking started near the headlight underneath the top of the hood. & is slowly coming towards the top of the hood. My 36,000 mile warranty just expired right after I noticed the issue. And they wouldn't cover it. I don't think that's right!
Front end
The 2015 mustang has a known problem with door latches -- there a massive recall notice (16s30) however dealers told my VIN number doesn't qualify for the recall -- yet my door latch is broken and exhibits the same problem as those who do qualify. The door swings open unexpectedly -- this has occurred many times and is quite dangerous. Ford corporate customer service has been notified and I'm to obtain a formal quote for the repair and get back to them. One dealer said $550 parts and labor -- however the ford service site say's its 1.3 hours and the part kit is approximately $70.00 I believe there has to be some legal course of action.
The door opened while the car was moving, the door appeared to be closed, there was no alert that there was a door opened, the car felt like everything was ok, but when I saw the alert on the dashboard that a door was opened, and I inmediatly could feel the sound of the wind coming inside the car, I took the car to a dealer they couldn't find anything and told me to just go home, then after a month and a half, the door opened again, I heard the window coming down as it is a convertible the window goes a little down so the door can open, then I saw the alert on the dashboard that a door was opened, I had to stop and close the door, in neither of these two ocassions the door opened fully, it was opened a bit, like when it's not 100% locked. The first time I was going on the highway at 80 MPH aprox. The second time I was in a city street going at 40 MPH aprox. Both times ot was the passenger door.
Tl* the contact owns a 2015 ford mustang. While driving 50 MPH, the passenger side door opened without warning. The contact called a local dealer (banner ford, 1973 n causeway blvd, mandeville, la 70471) and was informed that the vehicle was not included in any recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 42,000.
Received letter form ford indicating that parts are available to repair my vehicle. Upon calling the dealer that did the first service, was informed that t hey didn't have the parts. They were also very nasty about the request. I called the dealer from where I purchased the car and was informed that I could only bring the car in for this on a weekday, requiring that I take a day off from work. Also very nasty about the request. The recall is the federal safety agency 16v‑643.
The federal safety agency recall number:16v643 recall date: september 2, 2016 manufacturer recall number: 16s30 it has been over 6 months since this recall was put in place and there still hasn't been a remedy for this faulty door latch. Is someone going to have to fall out of a moving car and die before they fix it?
2015 mustang 2.3 liter. Purchased brand new from fairfield ford in california. Mustang rear ended 2014 prius at highway speed. Severe accident. Steering wheel airbag failed to inflate in mustang. Lower airbag in driver footwell inflated only. Driver seatbelt retractor is not locked potentially should be immobilized. Driver of mustang suffered 2 broken ribs, 2 cracked ribs, and a cracked sternum. Her face also struck the steering wheel and caused her to become unconscious for a little while . Both vehicles towed from scene, mustang driver did not realize her injuries and went to the hospital the following day. Complaints of chest pain, which is when x-rays were taken and the bodily injuries were determined.
16v643 - no resolution posted in over 138 days since the recall was published, this needs to be corrected
Tl* the contact owns a 2015 ford mustang. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair the contact was not experiencing a failure. Vin tool confirms parts not available. Updated 04/11/17 lj the consumer stated the vehicle was repaired. Updated 08/30/2017
Read about recall of side doors opening while driving in newspaper 2 mos ago and called ford. Was lied to and told my vehicle was not one of the ones being recalled. Today got a recall notice from ford in the mail. Why wasn't I told about this when I called them? Ford has failed to remedy this safety recall for my vehicle in a timely manner. ("ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall to the agency in "february 2015". The ending date for reimbursement eligibility is october 31, 2016.) so, they waited 1 1/2 years knowing the problem but is giving people only 3 weeks for reimbursement--not acceptable. Then, the part will not be available until the second quarter of 2017!! (certainly not a timely remedy) so I have to drive around for at least 9 months will a potentially fatal safety issue. I had initially called ford because I was contemplating a long car trip, which is mostly on highways. A door opening on its own when one is driving at 60-70 MPH is not an option. Have had to cancel the trip as ford will not give me a loaner for 9 months! P.s. The letter included a reference to go to reference the federal safety agency safety recall 16v‑643. I tried it and your site stated "sorry, no results found for the federal safety agency safety recall 16v‑643." something is obviously not working at your end.
16s30 recall - my door latch closed while the door was open which prevented me from closing the door. After about an hour of messing with the driver side door latch I called a friend to bring tools to help. With tools I was able to force the latch back open so I could drive the car home. I have not opened the door since because I was made aware of the recall and the fact that ford mo co has not provided a solution to the problem! I cannot even trade in the car due to the safety recall and the value of my car has decreased by $2000.00. I don't understand how a motor company can not be liable for a safety issue of such a serious nature and not be forced to recall the vehicles for repair or a buy back. Now the average american consumer is stuck with the problem because the regulating agencies are either working with ford or otherwise showing leniency in this matter rather than requiring or mandating a solution be provided immediately...
The rubber lip located under the car on the splash shield came up flying last night in the middle of the night while I was driving on highway 287 to wichita falls. Completely unannounced, on a empty road, with no hazzards.
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