The contact owns a 2020 Ford Mustang. The contact stated that while attempting to park the back-up camera failed. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the wires had been cut and damaged. The dealer replaced the wiring. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to call the federal safety agency Hotline. The failure mileage was approximately 56,671.
2020 Ford Mustang driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I am writing to formally lodge a complaint regarding a recurring issue with the rear camera system in my 2020 Ford Mustang. When attempting to engage the rear camera while reversing, a persistent blue screen obstructs the view, posing a significant safety hazard. After conducting thorough research, I have discovered that this problem is not isolated to my vehicle alone. Instead, it appears to be a widespread issue affecting numerous owners of Ford Mustangs. It has come to my attention that the root cause of this malfunction is attributed to faults within the wiring harness of the Mustang models. What is deeply concerning is that despite the prevalence of this issue and its potential implications for driver safety, Ford Motor Company has yet to initiate a recall to address and rectify the problem. It appears that there is a conscious decision to restrict the recall, leaving countless Mustang owners vulnerable to accidents and unnecessary risks. As a responsible consumer and advocate for road safety, I implore the federal safety agency to investigate this matter urgently and compel Ford to take appropriate action. It is imperative that Ford acknowledges the severity of this defect and assumes responsibility by issuing a comprehensive recall to rectify the faulty wiring harnesses in all affected vehicles. Failure to address this issue promptly not only undermines consumer trust but also jeopardizes the well-being of drivers and pedestrians alike. I trust that the federal safety agency will prioritize this complaint and take decisive steps to ensure the safety and welfare of all motorists. Thank you for your attention to this matter. I eagerly await your response and resolution.
The contact owns a 2020 Ford Mustang. The contact stated that the reverse light, the rearview camera, the Cross Traffic System, the blind spot detector, the Lane Assist System, and other unknown features had ceased to work. The contact received notification of the federal safety agency Campaign Number: 22V382000 (Power Train) and the vehicle was taken to the dealer for the recall repair; however, the failure persisted after the repair. The check engine warning light was illuminated and a message advising to check the Owner's Manual was displayed. The contact stated that the recall remedy failed to fix the failures. The dealer was notified of the failure and submitted a case report to the manufacturer; however, the manufacturer declined to cover the repair. The vehicle was not repaired. The failure mileage was approximately 2,700.
Pre-Collision Assist Not available, Hill Start assist warning messages multiple times since 12/24/22. Both errors happened after having the 10R80 Transmission worked on and recalls associated with VIN corrected from 10/06-12/22. Warning messages popped up on message center on dash at time of error. This greatly increases the risk of being in an accident and causing harm to myself or someone else. Vehicle has not been inspected. Ford was contacted 01/30/23. I was told to check for obstructions in front of camera behind rear-view mirror. No obstructions found, car is kept in pristine condition. Awaiting response from Ford for an appointment day and time to have issue corrected.
I was pulling into a parking space, I stepped on the brakes. The care spend up with the tires spinning and jumped the curb and hit a tree. When . I tried to reverse to reverse the tires continued to spend and the car continued to move forward jumped the curb .and hit a tree a co worker witness my car s wheels spinning forward when I had my foot on the brakes. The enitre right front sife of the car is destroyed and the passenger side door is not opening.
The actual getrag defective and faulty manual transmission on ford mustang 2020 still causing serious personal safety issues nowadays. In manual transmission vehicles, downshifting gears on a reliable, effective and efficient transmission 'part', it's a serious and determining factor at the moment the driver needs to slow down safely or even stop the vehicle, especially on longer downhill roads so brake overheating and possible failure of them can be avoided or in the eventual case of towing a load... Shifting gears at also important when increasing speed is required or even expected, like at the moment a car incorporates or merge in to a freeway from the ramp and it's required to match the ongoing and specially, the oncoming vehicles or traffic, this risk increases if the oncoming vehicle is a loaded trailer to set 1 example. Being able to efficiently increase speed if 'slowing down' option is not the advisable in the particular circumstances; is actually a determining factor at the moment of avoid a lateral deadly collision or in the best of the cases an injury. This defective transmission had situated me in this kind of risky situations of collision and deadly crashes, that fortunately were managed to be avoided. Ford it's actually facing on this year (2020) a 'class action' (case 2:20-cv-11310-ljm-drg ecf no.1) for refusing us the customers, to get replaced, repaired, and totally solution and 'cure' the problem with this dangerous and unreliable transmission part. Unlike! Ford refuses to acknowledge their responsibility and trying to scam us and even charge us expensive amounts for repairs, claiming that 'it's a wear and tear' issue or 'aggressive driving', 'drivers performing burnouts' etc. Trying to scam us with even a 1 month of using, brand new cars and with their warranty, claiming that it's due to the clutch and clutch is the only thing they don't cover.
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