The contact owns a 2019 Ford Ranger. The contact stated while driving 45 MPH, hot air was entering through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air distribution box to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V137000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.
2019 Ford Ranger visibility complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1‑520‑570‑7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in “SSM 49264: 2019-2020 – Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash – Built On Or Before 30-Jul-2020”. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, he heard a clicking and popping sound when attempting to operate the air conditioning unit. The vehicle was taken to an independent mechanic where it was diagnosed that the blend door actuator and air conditioning flow box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was provided. The failure mileage was 27,682.
Very simple I believe this car fall into the recall discovered under Motor Company is issuing a safety recall for select 2019 Ford Ranger vehicles. Affected vehicles had the heating, ventilation and air conditioning, or HVAC, blower motor replaced from Oct. 9 to Nov. 22, 2019, per recall 19534. My car has only 27k miles and ac it’s blowing hot !!! Dealer would not repair it because vin did not “have” a recall but it’s the same exact issue above
The contact owns a 2019 Ford Ranger. The contact stated while driving 40 MPH with the heating system activated, the contact heard an abnormal sound coming from the vents. The contact stated that both cold air and heat was coming through the vents. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 39,081.
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal cracking sound, and then the heating system became inoperable. The contact stated that he was freezing while driving in 20-degree weather. The contact was concerned that if he became stranded in traffic during a snowstorm, he would freeze. The vehicle was taken to the dealer, where it was diagnosed that the heating duct was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to cover a portion of the cost of the repair. The failure mileage was approximately 46,000.
The actuator motor is not working. This is a common complaint of the 2019 Ford Ranger and is noted in Ford's SSM 49264. Certainly a service bulletin identifying a need to replace the entire climate control housing assembly is worthy of a recall. This truck has 23, 000 miles on it and is just out of warranty.
It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!
My vehicle's heater stopped working mid-drive. I heard a loud POP sound and then the air that came out of the vent was room temperature. I pulled over and stopped the vehicle. Waited a minute and restarted it. The temperature did not change. I was driving on Highway 80 over Donner pass in the Sierra mountains. The temperature was very cold and my window began fogging up. I then had to continue my drive by wiping my windshield from the inside with a rag every 15 seconds or so to maintain visibility enough to drive. As the snow was coming down and it was getting dark, I needed to keep going as it would have been too cold to stay in the vehicle and wait out the storm. Now, driving the vehicle is hazardous because I do not have proper defrosting capability. I took it to a dealership and they estimated roughly $4000 in repairs to fix the issue. The car is barely 3 years old.
The contact owns a 2019 Ford Ranger. The contact stated that upon activation of the blower motor, an abnormal odor would emit from the vehicle without warning. The contact stated that he and his wife both were asthmatic and that the vehicle had become difficult to drive due to the failure. The contact called several dealers and the manufacturer, and each informed him that his vehicle was not included in the federal safety agency Campaign Number: 19V726000 (Visibility). The contact left the vehicle with the dealer and the mechanic was unable to diagnose the failure. Other dealers in the area informed him that they were unable to inspect the vehicle for another month. The vehicle was not repaired. The failure mileage was approximately 500.
The passenger side front window is developing several snowflake like defects in between the glass. These are three to four inches in diameter and impede the side vision of the vehicle. Ford is refusing to replace the glass. This is a safety hazard and needs to be investigated. The size grows an 1/8 inch a day and does not stop. The spot in the picture is nearly double in size now.
Thousands of tiny specs in windshield obscure visibility in certain light - morning, late afternoon. Happens suddenly and could cause inability to see incoming car or pedestrian, bicycles!! Very frightening. Research online reveals many have this problem with windshields. This is a brand new truck. I believe it is a defect in the windshield on this vehicle and others. Could cause loss of life as visibility is greatly reduced and it happens suddenly in the light conditions described above during routine driving. These specks can also be seen when vehicle is stationary in the conditions noted. It is especially frightening if it happens in an intersection, while turning, etc.
Driver's side window has a fun-house distortion in the glass. This makes looking out the window, including looking in the side-view mirror, difficult and affects the user's attention and incites nausea and dizziness. This is a 2nd replacement, as the first window was defective as well. Replacement is pending, as ford is dragging their feet on the 2nd defective glass.
I bought a 2019 ford ranger on august 4, 2019 and the truck vibrates shakes while driving and the windshield window a loud noise like air its coming in and feels like its going to explode. The more speed the more vibration and noises it makes. I do not feel safe driving this truck at all.
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