Rear back up camera not working- showing a blue screen and contact dealer. Other vehicles on recall list ours is not.
Ford Ranger backup camera problems
26 of the 8,200 owner complaints about the Ford Ranger describe backup camera failure, most of them for the 2019 model year.
- owner complaints
- 26
- worst model year
- 2019
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
What owners say
Rear Camera - Back Over Prevention - I took it to the dealer, they said there is no recall for my vehicle. It is currently available for inspection but I will need to get it fixed. Safety risk is elevated due to inability to fully see surroundings/people/children/pets, etc. behind the vehicle. The dealer saw that it is not working but I did not pay them to diagnose or inspect so they did not. There were no warning lamps, messages or other symptoms prior to the failure. The first appearance was today, 10/7/2026 while at the dealer for an oil change.
No incident occurred. This is to report a safety issue related to the activation of the rear view camera while driving forward. There are times when a vehicle (automobile/motorcycle) may be following closely, and the rear view mirrors are inadequate to see the following vehicle clearly. If the rear view camera is activated, the image projected by the camera is obscurred by a message stating "Full View Not Available". There appears to be no way to remove this message so that the image in not obsurred. See attached photo.
Rear view camera has significant delay, lag, or stutter at times, in reverse, more noticeably at faster that idle reverse speeds.
When using the rear camera while towing a trailer, the image is partially blocked by a persistent message stating “full view not available”. This creates a safety issue as it obscures the driver’s view of the trailer and/or the trailer load. It is critical to be able to monitor the trailer and the load during towing to ensure a hazardous condition is not developing. I believe the rear view camera is working as designed, that is I do not believe there is a defect or failure in the hardware. However the design of the message is the problem. If the driver needs to know that “full view not available” then the message should be moved to a different part of the screen to not obscure the view of the trailer.
When using the rear camera while towing a trailer, the image is partially blocked by a persistent message stating “full view not available”. This creates a safety issue as it obscures the driver’s view of the trailer and/or the trailer load. It is critical to be able to monitor the trailer and the load during towing to ensure a hazardous condition is not developing. I believe the rear view camera is working as designed, that is I do not believe there is a defect or failure in the hardware. However the design of the message is the problem. If the driver needs to know that “full view not available” then the message should be moved to a different part of the screen to not obscure the view of the trailer.
Back up camera intermittently fails to operate giving a squiggly picture or a blank black screen. I have seen many articles involving the same issues with Ford Broncos and where recalls have been issued for those vehicles. When will the NTSB be calling for Ford to recall other vehicles models having the same issues?
The contact owns a 2019 Ford Ranger. The contact stated that while in reverse(R), the backup camera initially projected three lines at the bottom of the screen, distorting the driver’s vision. The contact stated that over time, the camera displayed a blank or distorted image, and the message "Camera Not Accessible" was displayed. The vehicle was taken to a dealer, and the backup camera was reset. The reset initially repaired the failure; however, the failure returned soon after the reset. The contact made two attempts to reach the manufacturer, but the call was disconnected each time. The vehicle was not repaired. The failure mileage was approximately 56,000.
Rearview Camera: Intermittent loss of rearview camera functionality when placing vehicle in Reverse. Affected roughly 50% of the time. When occurs, image is distorted for a a few seconds followed by a "camera is unavailable, please contact dealer" message on the display. Started occurring at around the 45,000 mile mark and has continued to occur with increasing frequency now at the 90,000 mile mark.
Rear view camera screen freezes, has distortion and is sometimes blank. This has been an issue for several months and I keep seeing articles regarding this problem and that Ford is recalling various vehicles for the same issue but have not been notified of a recall for my vehicle model and year.
Related recalls
Electrical system: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 Ranger trucks. The instrument panel was not properly configured, preventing many of the the warning lights or gauges from properly displaying. This includes forward collision warnings, auto emergency braking, traction control, roll stability, and other gauges. The fuel gauge, distance to empty, and fuel economy may also not show accurately. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 126, "Electronic Stability Control Systems."
- Risk
- An instrument panel that does not clearly display critical safety information increases the risk of a crash.
- Remedy
- Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 29, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Fords number for this recall is 25C23.
Recall number 25V399000 · Recall details
Questions about the Ford Ranger backup camera
Which Ford Ranger years have backup camera failure problems?
The model years with the most reports are 2019 (9 complaints), 2020 (8 complaints) and 2021 (3 complaints).
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