I submitted information two days ago. I don't know if it went through or not. In case not, I started having heating problems last year and after replacing heating components,ie, radiator, two thermostats, two heating sensing units, water pumpand heat guage. It kept running hot to the point I was scared it would ruin my motor. I never ran it to the boiling point. I finally left it with my mechanic and after many check, he finall found faulty head gaskets with a gas analizer. I had the gaskets and necessary components replaced. It is now back to normal. I have not had any more problems. I would just like to know why mr. [xxx], manager,vehicle service and programs, ford customer service division determined by letter that all 94 and 95 taurus's with 3.8l engines would be repaired free by the ford motor co.. If he would check the internet for 93 taurus ,with 3.8l engines had the same problem. He said he hoped this program would confirm your continued satisfaction in your ford-built vehicle. The letter also stated if you repaired your vehicle prior to this letter, you would receive a refund. I have been a ford person all my life. I have two now. I would like to be treated fair. I appreciate your time and patience for letting me submit this complaing. Sincerely, [xxx] (please excuse the errors).*ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1993 Ford Taurus visibility complaints
Page 2 of 6: complaints 11 to 40 of 158, newest first, as owners wrote them.
I will be mailing you a letter sent to mfr. On the problems I have had since 2/8/99 through 12/18/00 on the rack and pinion, and head and timing cover gaskets.
3.8 liter engine, head gasket failed at approximately 92000 miles, causing coolant to leak onto engine. Ford does not included 1993 models under extended warranty. *ak *also heater core was blown out.
Windshield wipers randomly stop during operation, and may or may not restart after that. This problem first occurred with the original part in mid-1998. After a few unsuccessful diagnoses (I.e., the wiper motor was replaced 2 times in 1998/99 without fixing the problem), the wiper "multifunction switch" control was replaced by morande ford at my expense on 3/17/99 and this fixed the problem. However, the problem is now occurring again. Wipers go out without warning. I believe there is a defect in the ford wiper control units, since the problem has occurred with both the original part (1998/1999) and the replacement part (2000). I don't know what to do, I don't feel safe driving this car (even once the part is replaced again) because the problem recurs even with the replacement parts.
Whenever windshield wipers are turned off they would remain in an upright position. They do not lay down in a normal position. Problem is intermittent. Has been to dealer & had mechanic replace the motor. Windshield wiper problem still exists.
There was also problem with notorious "head gasket failure" I had to have repaired.
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While driving during a rain storm windshield wipers quit , and did not come back on. Dealer has been contacted.
Windshield wipers would not retract and tended to stick in upright position. Problem would not correct itself even when switching from intermitent to off or from off to low or high speed settings.
Windshield wipers stop in the middle of the window and do not return to normal position. Problem 2 - headrests do not lock in desired position, causes severe neck strain. Problem 3-something caused both left side tires to blow while under normal driving conditions.( dot number: tire size: p205/75/r1 )
Engine experienced loss of coolant. Vehicle was taken to dealer , and informed consumer of a blown engine head gasket. Vehicle was not covered under manufacturer's extended warranty. *ak windsheild wiper blades locked in an upright position. A/c compressor locked up and burned up belt and idles the vehicle still leaking coolant after repair was done.
While driving on highway making loud noises, thermostat went from normal to hot. Turned the heater on and nothing happened. Pulled up into the driveway smoking very badly, noticed water had been leaking. Popped the hood and the radiator was cold. Had the water pump and heater replaced.
While driving windshield wipers stopped working intermittently. When the turn signal stick is touched they start working again. This could lead to serious accident as the driver cannot see and has to turn his attention to playing with the turn signal stick.
The windshild wiper motor failed while consumer was driving in inclement weather causing poor visibility. Nlm
Wiper motor slows down and stops when wipers are on high speed. New wiper motor installed, same problem resulted with new motor. Rear passenger window does not go down with either driver power button or rear passenger power button. Air conditioner failed and ceased working entirely.
Ea99023, windshield wipers; while driving windshield wipers quit working in the middle of operation. After a few seconds, the windshield wipers continue to work. *ak
The turn signal/windshield wiper control stalk will not operate properly and the windshield wipers will often come to a stop on their own.
Ea99023; windshield wipers work intermittently, causing poor visibility in bad weather conditions. Dealer corrected problem.
Windshield wipers fail to return to their normal resting place, causing obstruction of view and inappropriate driving condition. The variable switch mechanism seems to be inaccurate as well. The inability to have the wipers return to their resting position which is below sight level on the windshield poses a significant hazard to driving and potential accident situation.
While using windshield wipers on low speed they run okay. When on hight speed, windshield wippers would run on low speed. Dealer has been contacted. Please provide further .
Faulty windshield wiper parts. Wiper was repairs on two occasions by dealer at approx. 60,000 mile of wear. Currently, at approximately 60,000 more miles, windshield wiper failure reoccurred. Dealer notified.
Intermittently windshield wipers become inoperable, resulting in poor visibili dealer and manufacturer have been notified.
Windshield wipers completely failed during heavy rain storms, causing poor visibility. Dealer replaced motor with new updated revised part and wiring harness.
When windshield wipers are on regularly, they are fine. But, when on intermittent,they do not work .
Windshield wiper motor failed during rainstorm causing poor visibility. Mjs
Whenever windshield wipers are in use, they would stop in mid cycle. This would cause the driver to have poor visibility. Has taken vehicleto dealer & mechanic repaired the wipers.
I've read of similar cases on the internet. Wiper motor failures
Windshield wipers have failed several time during rain storms, a local dealer has been contacted, and said he cannot find the cause, therefore cannot fix it.
Transmission - shortly after we got the vehicle, at low speeds 10-15 MPH, the vehicle started lurching when trying to shift. This progressed to when driving the vehicle at highway speeds 55-65 MPH, the vehicle downshifted suddenly and violently, causing the vehicle to stop abruptly on a busy interstate, which almost caused a rear end multiple car collission. Took the car to 2 different transmission people, and they said the taurus' transmission in all vehicles is defective in that it is made so that the transmission oil cannot get to all the parts causing breakdown. They both said I should get rid of the vehicle as even if I put a new tranmission in the vehicle, the new ones are made exactly the same and the same problem will happen. On the federal safety agency complaint division, I found numerous complaints about the transmission, yet there has been no recall. Because I got the vehicle with 70000 miles on it, for all I know the vehicle could be on its 3rd or 4th transmission. I inquired about getting a used transmssion, and both repair men laughed and said good luck, every taurus still operating has had or needed a transmission replacement and thus there are no used transmissions available. The car bucks and jerks constantly and violently even at low speeds and because of the abrupt downshift at highway speeds, we no longer feel safe, and so do not drive it on the highway. The window shield wipers fail at the worst times - such as during a downpour when your're driving down the road at night, they will completely stop with no warning, making visibility impossible to even get to the side of the road and stop. I also found numerous complaints of this on the federal safety agency complaint site, yet no recall has been made on this. Although this vehicle has a lot of miles on it, the federal safety agency complaint site indicates that numberous person had transmission complaints of the same type when the vehicle was new (back in 1993) and I feel ford should be responsible before someone is killed.
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